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    PetSmart

    3.6 (9 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Private dog training

    Bath and groom only

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    3 months ago

    Clean & professional. Staff were polite and respectful. Understood what was needed and took care of it.

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    3 years ago

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    11 months ago

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    2 years ago

    Mary on terminal 1 was very patient and nice !! We had a card issue and she was very friendly with us and took time to help us

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    4 years ago

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    9 years ago

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    4 years ago

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    Ask the Community - PetSmart

    Einstein Dog Training - Mid Michigan

    Einstein Dog Training - Mid Michigan

    (1 review)

    I met Dan and Rachael in Las Vegas, Nevada. I had adopted a Dalmatian, Lady, from a local shelter…read more She was clearly abused by a male and had no formal training before. She would run and hide anytime a new person came to the house and wouldn't stop barking if the new person was a male. She had eaten two parts of our brand new couch, ate her way out of a plastic kennel, bent the wire kennel with her teeth, ate anything we left out on the counter when she wasn't being directly supervised, and used the carpet as her personal bathroom. Rachel did our evaluation and she impressed us so much that we signed up that night. A WEEK after starting with these two, Lady was walking on a leash without pulling, sitting on command, and accepting friendly strangers. We are now able to leave Lady in a kennel for a few hours at a time without her getting out of it or hurting herself. She no longer has any accidents in the house and has awesome manners when meeting other new dogs. Three months after working with them, Lady passed the Canine Good Citizen Test with flying colors, and its all thanks to Dan and Rachael!

    From the owner: We offer many different programs, since no dog needs the same type of training. Our programs…read moreinclude Private In-Home Classes, Group Classes, and Doggy Boarding School. Dogs can start with programs as basic as Puppy Kindergarten, and advance and excel through Doggy Master degrees! Behaviors including puppy nuisance behaviors, leash pulling, hyperactivity, separation anxiety, fearful & submissive behavior, aggression towards dogs and people, ANY behavior, ANY breed. We can help you! We also offer specialty classes such as AKC S.T.A.R. Puppy Classes, AKC Canine Good Citizen Prep and CGC testing, Community Canine testing, Rally Obedience Classes, and Competitive Obedience Classes. We service these Mid-Michigan and surrounding areas: Grand Blanc, Fenton, Linden, Holly, Ortonville, Brandon Township, Clarkston, Independence Township, Springfield Township, Highland, Harland, Howell, Brighton, Whitmore Lake, Oxford. Don't see your city? Ask us if we service you!

    Mid-Michigan K9 Academy

    Mid-Michigan K9 Academy

    (2 reviews)

    I have been taking my Pup to MMK9A for over 3 years.. From Grooming to Boarding and even the Board…read more& Train, I have received great service. Friendly, Knowledgeable, professional staff have always made me feel welcome. When I brought my Bella to them, she was a mess. I enrolled her in their 4-week doggy bootcamp and can not believe the transformation. I would give them more 10 stars if there was that option.

    In March 2023, we chose Mid-Michigan K9 Academy to establish a solid training foundation for our…read morehigh-energy boxer, Whiskey, who was just five months old. What I initially believed to be a trustworthy partnership quickly unraveled into a nightmare. Over time, I endured verbal abuse, harassment, and manipulation at the hands of James (Jim) and his significant other, Darcy (Dee). Whiskey completed a 14-day board-and-train program at Mid-Michigan K9 Academy. However, soon after, I noticed a behavioral issue and reached out for guidance. Instead of receiving support and education, I was met with immediate dismissal. I later discovered that the responses I believed were from James were actually from Darcy impersonating him. A few months later, I faced health challenges that required routine medical treatment in Saginaw, which allowed me to drop Whiskey off for daycare on a regular schedule. When my treatment schedule changed, I informed the staff--both two weeks in advance and again on the day of my last pickup. However, when I arrived at the facility on the revised day, I was met with an unsettling experience. I waited for 20 minutes with no staff in sight, despite hearing them in the back room. When I finally called out, Darcy stormed out, yelling that I had no appointment. James followed, demanding I leave. I stood my ground, insisting they check the cameras to confirm my scheduled visit. After reviewing the footage, James admitted their mistake and offered a half-hearted apology. Unfortunately, this was just the beginning of months of continued mistreatment. Eventually, I stopped bringing Whiskey to daycare. A year later, once my health improved, I decided to give Mid-Michigan K9 Academy another chance. It didn't take long for the same pattern of abuse to resume. While trying to arrange an exit bath for Whiskey before a vacation, I encountered endless delays, vague responses from staff, and outright hostility from Darcy and James. After a week of back-and-forth messages, James told me his bath would be taken care of, only for his staff to later claim they no longer offered the service --despite recent emails outlining new pricing. The abuse continued. By then, I had lost all trust in their business and felt deeply uneasy about Whiskey's treatment in my absence. After two days without any updates on Whiskey, I reached out to Darcy. Instead of a simple response about my dog, I was met with further mistreatment and bullying, resulting in James repeatedly calling and messaging me, accusing me of being rude and saying, "If you don't like it, you can come pick up your dog"--three days before my vacation was set to end. When I chose not to engage while on vacation, James terminated the relationship. When I requested a refund on the remaining credits from my prepaid October 2023 daycare visits, James responded with hostility, aggression, and harassment, ultimately physically forcing my husband and me off his property. His behavior prompted us to dig deeper into his background. I was beyond disturbed to learn that James is a convicted murderer, recently released from a life sentence due to a gubernatorial decision. Given his history and his treatment of me, I no longer feel safe anywhere near him. I encourage everyone to look further into his disturbing past. (his version of the story is NOT the story.) This entire experience has been nothing short of abusive. From impersonating staff members to financial exploitation, bullying, and verbal harassment, Mid-Michigan K9 Academy operates with blatant disregard for basic human respect and integrity. Their actions not only reflect poor business ethics but also raise serious concerns about the safety and well-being of both clients and their pets. I took the legal steps to fight for my credit owed and won my case. I will continue warning others about the dangers of engaging with this business. No one should have to endure the mistreatment I faced. James is not fit for society--he continues to manipulate, silence, and exploit others while refusing to take accountability for his actions. I hope my story serves as a cautionary tale for anyone seeking pet training services. Proceed with extreme caution.

    Animal Emergency Hospital - Their staff are pretty amazing!

    Animal Emergency Hospital

    (63 reviews)

    If I could give this staff 10 stars I would. They were so kind, loving, and caring of not only our…read morebaby, Maltese, Harley but they went above and beyond by treating us with the utmost respect and grace. Losing our sweet Harley was like losing our only child. This team of amazing people made a traumatic experience tolerable. Thank you all, and particularly Dr. Amanda Hitchcock, who assisted us with placing our baby in God's loving hands. We are forever grateful

    I took my cat to their facility on 8 24 26. I wrote my review the same night after I had to take…read morehome without treatment. Their response is typical standard political b.s. I wanted to respond, but was unable to. My cat was given oxygen and I was not informed. She was priority one and went to priority zero. They took my cat and I was unable to accompany her. Not being with my cat had not happened since COVID. I should have taken her right back out to my car and went somewhere else. I was then asked " If my cat went into cardiac arrest did I want my cat resestiated. " I had never been asked that question. For $1,000.00 they would perform CPR. Of course I was anxious and it was a stressful situation. An emergency so I agreed. There was a lot of red flags. I saw people applying for financing through their facility. It was a shameful process. I want to say taking advantage of people in a vulnerable situation. Needless to say I watched people and animals come and go. Their response was full of excuses. Like they gave my cat oxygen free of charge. Oxygen i was not informed of. They never told me my cat was in respiratory distress. They thought they were going to charge me but I was not backing down. I demanded my cat be returned to me immediately. There was people in the lobby and I made my point. I heard my cat may need treatment but they were not sure. My cat would be waiting for an unknown time. The vet was in critical surgery for 3 hours. Remember many people and animals had come and gone. Had the vet stopped her surgery and treated those animals? With all the gaslighting when I was there and in their response, people should beware of the treatment you may receive. That you may be prayed upon at a vulnerable time. They will use fear and emotional distress to get you to sign your life away to save your fur baby. Taking my cat home was the best decision I could have ever made. We took her to her vet office today. I was so grateful for the care she received. I donated to a fund to help others pay their bills. Bought them coffee and donuts to show my appreciation. A little love goes a long way. My senior asthmatic cat is healthy but needs a little extra meds to maintain her condition. My take away from this situation was read all the reviews to make an informative decision. Make sure you can accompany your pet in the room for their comfort and your piece of mind.

    PetSmart - pet_training - Updated August 2026

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