Everybody is friendly knowledgeable and very large selection of pet supply . A variety of…read moreeverything that's unbelievable must see take your pet always welcomed us ..

Specialty Dog food at a lower…read moreprice.,.............................................................................................................................................................................

I was highly impressed with the quality of service provided!…read more We have an anxious golden retriever who struggles with being around other dogs and gets nervous to get his nails cut. He was not handling things well. The staff was very accommodating with helping us quickly get him to a room where he could be away from the other dogs in the lobby and quickly trim his nails. They were calm and patient and I would highly recommend this business to anyone looking for a place to bring their anxious dog.

This place is top notch. Super friendly, very helpful and accommodating! They also have great…read morecustomer service and you do not find a lot of that these days. Will continue to bring our dog here.

During Covid they ghosted all their customers, even those with pre-paid reservations and day care…read morepackages. Full on disappeared without communication. They reopened at a new location and we attempted to give them the benefit of the doubt- but between booking and arriving no one reached out to tell us a piece of documentation was missing from our vet and we had to leave with our dog and figure out same day care plans for her. So all around complete lack of communication in our experience. Will have to find a new place.

All three of our healthy, vaccinated dogs (9 yo f English setter, 2 yo M English setter and a 4 yo…read moreM Great Dane) got very sick during their stay and our Great Dane died from complications of whatever he picked up there a week following. I have attempted to discuss what happened with them, only to be told that the owner is out of town and will contact me on August 27. Therefore, given the urgency of getting dogs tested for whatever was spreading around that place, if you boarded at The Lodge for Pampered Pets recently, they were closed for cleaning from August 14-20th due to an outbreak of what they believe to be canine cough, but may be something else. This information was sent out via email on July 29 for some clients, but not to us. In fact, they sent us an email confirming our reservation from August 3-8 that made no reference to an outbreak at the facility, just in the "area", and made no mention of the closure in less than a week after our dogs were there. We received information about the closure on the 12th along with a statement from a vet stating that it isn't a serious disease. The point is that they knew there was an outbreak before July 29, made the decision that it was serious and they needed to shut down and clean, and yet didn't close their facility until august 14th. Additionally, they didn't mention the closure or reasoning to people boarding in the weeks following the decision to close and the closure.

I have taken all 3 of my dogs here and always had a great experience…read more They now take cards which makes it even easier!

Amazing communication. This is the only place where I am going to take my dogs they all come out…read morelooking amazing and I love the price they give me the price when I asked for it and I love that I don't have to wait until when the dog is done

We can't say enough good things. Everyone was so kind and helpful. They answered all of our…read morequestions and went above and beyond. Dr. Alyssa is the best. We won't go anywhere else.

I have a senior dog that is terrified of the vet. while walking in I noticed he was nervous and…read moreabout to go #2. I tried to get him in the grass but he wasn't budging. ultimately it end up on the side walk. when entering the building I waited at the front desk to let the staff know of the incident. while checking my dog in and letting the staff know, Bonnie asked if I wanted to clean it up, I replied I didn't mind I could do that. She pointed to a roll of paper towels . I replied I can't use that it was a little soft she then pointed at some plastic bags... Ok no problem! that would work! I figured I would get him checked in and when they took him back I would gladly clean up his mess. We all know how chaotic a vet waiting room can be. After asking our name and pets name and getting him checked in. Bonnie then said not to worry about it she would get "one of the girls to clean it." I asked repeatedly are you sure I don't mind picking it up? Fast-forward 10 minutes another patient came in. She was trying to let the staff know about the mess on the sidewalk. I smiled and replied I let them know, it was my dog. Sorry about that. I was sitting in the middle part of the waiting room behind the wall, when Amanda (receptionist) made the comment "why do people do that, like come on. why do People let their dog poop right there." After hearing her rude comment about "us people" I peaked around the wall and politely told the staff that it was my dog, and I offered to clean it up. And how I thought that was very unprofessional.

Always considerate of owners and pets never been unhappy with grooming…read more Owner is very knowledgeable and keeps owners informed and any potential issues with pet

Best in town-clean environment-professional and the gals that work there are the best! They are…read moregreat with my dogs, always warm and wonderful!! I would highly recommend this business.

Very hard to get into! They schedule weeks to months out but the service and the staff is always…read moregreat. They're centrally located. They seem like they really do care and do their best to accommodate your pet to make them comfortable and help you figure out how to meet your financial responsibilities with your vet bill because let's just keep it real things can get expensive.

Have taken several pets to GBVH. Service has always good, and prompt. My pets even enjoy the visit…read moreThank you

The girls here are very professional and caring. Prices are very reasonable. They also take…read morewalk-ins for like nail trims.