Ive been going there for over 20 year. The employees are friendly and helpful. If they don't carry…read morewhat I want they tell me where I can find it. Dr. Herman is the Vet who makes sure the animals are in good health and I'can't rate him High enough. They will be changing location to the old CiCi's location on Middlebelt I believe it will be in October. Just around the corner. I am a forever fan of House of Pets. Bobbie Herron

Not very impressed you never can talk to a person when calling to get product information…read moreavailability and when you go in there, they act like you're bothering them to ask questions and you're off not giving adequate time to discuss your needs

If you want something that any animal eats, they will have it for sale here! Dogs,cats,…read moregoats,birds,horses,cows.

Everything this store has for ALL animals of life & their babies is wonderful, great prices, very…read morehelpful people who work there!

Best fish store around. I have never had a bad experience and always have what I need and what I'm…read morelooking for. 10/10 highly recommend.

Clean, well maintained shop, helpful staff. Large assortment of both fresh and salt water fish as…read morewell as supplies.

Great pet shop now. New owner has great looking, well kept fish. This place is now a regular stop…read morefor me. I've purchased fish, driftwood, and Texas holey rock. All was fairly priced and staff was pleasant to deal with.

This place seems to have new ownership, and they no longer have dogs or other non-aquatic animals…read more Their fish look to be in good condition. As long as they stay away from animals they don't know how to care for, Pet Station is no longer obviously unworthy of your business.

They have what we need and keep track of what we buy so we get the same thing and don't have to…read moreremember

Favorite Pet Supply Plus Store because they have the nicest and most helpful people working…read more Everything on the shelves is nicely organized, and it's easy to shop and spend money here.

It was my first visit but won't be the last. They know fish and are well stocked. The pricing was…read morereasonable also.

This place should be renamed "World of Cichlids, Dust, Algae and 20 Year Old Carpet" because that…read moreis exactly what you will find here. BF took the fam on a mystery trip tonight and we pulled around back into the questionable parking lot. Questionable to the point that I wondered why in the world would he be taking us to a seedy adult book store almost an hour away from home? But, alas, the sign on the door said "Cichlid World". Relief! Fish porn is always a more acceptable prospect. A former addict, the BF has fallen off the fish wagon over the last couple of months after a long spell and perhaps a 10 step program along the way. The nudge may have been my fault by mentioning that it might be nice to get a 10 gallon tank for The Kid. Today there are EIGHT tanks of varying sizes going with plans for a HUGE 9th (the frame is in progress as we speak). It's something I can live with because I suppose my problems could be worse. I could be contending with endless trips to the bar and/or a bevy of loose women in Man World. Back to the joint at hand...before we walk in the BF goes, "The last time I was here was probably about 20 years ago." Now, I don't know exactly how long CW has been around, but based on immediate appearance, it doesn't look like much has changed. Even though it was quite dark when you walked in, once your eyes adjusted, it was quite obviously dirty and not kept up in many moons. The bunched, taped down carpet was probably vacuumed about 2 months ago minimum. The dust was CRAZY and supply storage and display was completely haphazard up high, down low and behind the counter. I have been to pet stores and fish specialty stops, but none were 'kept up' quite like this. About the 150 or so tanks that I counted (was bored while other customers were being attended to) those comprised about 90% that were lit up, filled and working. The algae in the tanks was prevalent and the sponge filters needed a-changing. The fish didn't look 'unhappy', and there weren't any dead ones floating around, but the people here have to realize that when complacency and happiness meet, the results are not always harmonious. Especially from a customer's point of view. I mean, c'mon, how hard is it to remove the rubber bands and pieces of broken plastic from the tank below the counter with the big fish swimming in it? The tank that EVERYONE can't miss if they tried (see my pics). LAZY! Cichlid World embodies the 'Broken Window Effect' to be sure. The long-haired guy behind the counter (owner?) seems well-versed in the world of cichlids, if not the universe, and exhibited an affable demeanor. CW's website comes off cheeky and informative. The knowledge and selection seems to be there in terms of the actual fish. However, the incongruent execution of it all is quite puzzling to me. They did make an effort to put up some Christmas garland, Elf on a Shelf guy and a full nativity scene in a tank. Why not dust the dust? I don't know, but somehow this place must be doing something right considering it is still in operation. Though one can only wonder if they could be doing a whole lot better with some cleaning tools, products and a little elbow grease. Perhaps Cichlid World has just 'got it like that', but I would bet that they could probably sell a MILLION cichlids a year if they simply upped their cleaning game a bit. (Apologies for the twisted pics. I 'righted' them on my end, still uploaded with weirdness.)

I frequently go to the Southfield and Troy locations and never have issues…read more I don't usually review and I had to download yelp and go out of my way to speak up about the issues at this location. I often have them order a 10-12 lb bag of small breed grain free food for me that they don't carry. I will buy a small bag while I wait.. This location ordered grain food instead of grain free.. the bag looked identical. Unbeknownst to me I fed my dogs grains and they both end up sick, one got pancreatitis and 350 in vet bills later .. I owned the responsibility bc I should have read the bag closer.. I go back and explain what happened and to return the bag and bought a small one while a new bag came in. I go to pick it up.. they never ordered it. Mistakes happen. I'm okay and understand. However No one apologized at any point, not with the order mistake and not now. The manager comes over no eye contact, barely spoke and proceeded to click on the computer ordering again the wrong food. When I explain that's not it he picks another that has raw freeze dried chunks. Again I explain what I need. He gives me attitude. I had stood 15 min waiting for him while he stood there silent staring at the screen. Being awkward is one thing... being a manager at a pet store and not knowing people can't just change their dogs food suddenly without repercussions.. the multiple experiences here were just not great. I won't be back.

POSITIVE experience! Mr. Palmer is the best at listening to the customer and acting on any…read moreconcerns. All the employees are helpful, friendly, and courteous. I have and will continue to recommend the Westland location.

I've been a customer for many years and the staff is always kind, the store is kept very clean, the…read moreanimals are well tended to, and they always have what I need and more. If you want to shop in person and ditch the online retailers, I'd recommend coming here. Good prices and great selection. I also love seeing the dogs come in with their people.

The staff that I encounter are always friendly & helpful! The store has great pricing, is neat &…read moretidy + organized.

Always well-stocked and well-staffed. Great for kitties and pups, and all others!…read more What's up with this "message too short" crap? I should probably just scrap it. Ingrates.

They have a great selection of pet products and foods, a friendly and helpful staff, and a lot of…read moredifferent locations!