Akaria was very helpful and promptly greeted us…read more She was patient, answered our questions, showed us vet records, and helped us pick a dog that was right for us. I appreciate the kindness

If I could give zero stars I would. It's like teenagers are running the place. They say you need an…read moreappointment to see a dog so we had an appointment at 5:30. How are you going to let someone buy the dog from right under us? No way you double booked the time. We made the appointment on Wednesday for Friday at 5:30. Then when we get there they apparently can't find our appointment or our name. Even though we had the email and text messages. The guy with the brown curly hair couldn't care less about us. Very not happy with this place. Will NOT be returning and recommend you go elsewhere for your business.

Yesterday I went to Petco to purchase some cold weather boots for my Beagle, Oliver. When we,…read moreOliver & I, entered the store a smiling young lady was standing behind a table. She not only directed me to the boots, she assisted me in selecting a set. Oliver was so excited he got me all twisted up in his leash. The staff was so helpful, seeing that I was struggling to control my fur baby. The kindness and helpfulness of the staff is why I will go back.

While I have done most of my pet shopping here, I decided to have my mini-Aussie groomed here. At…read moreleast, that was the plan. After being on their waiting list for nearly a month, they called me a few hours before his appointment time and said that the groomer was sick and that she would be going home early--therefore, she would not be able to do the grooming. These things happen, but their policy requires 2 days' notice of cancellation. In all fairness, they did offer a 3 p.m. appointment for the next day. My dog tends to get nervous about these things. For his comfort, I gave him his anxiety medication a few hours before the appointment. I arrived just before my appointment, and the first thing I saw was an employee with bright green hair and pink/yellow earrings--screams of professionalism. A snippy groomer checked me in. I mentioned that I gave him anxiety medication (issued by my vet), and she told me that they wouldn't be able to groom him because of that! She said "That policy is not on our website, but should be." What a colossal waste of time! I took off work early to bring him up there, only to find out this. Not only will I not bring my dog there for grooming, but I will not shop here in the future because of this. What a frustrating experience.

My old girl who is a rescue, scared of the bath, did an AMAZING job at this location! Yes, I did…read moreuse the self wash station BUT the entire experience was amazing for the both of us. I first walked in, greeted by the staff, and was asked if I needed help. Of course I did because first time being there. Kelsey at the Lake St Louis location, she was PERFECT to my Stella and I. I explained what happened to Stella's previous groom, which was cut very short because Stella is a scared, sassy girl who likes to scare people with teef. Kelsey showed me all the tools at the self wash station. She also explained how to use the wash, what shampoos they have for the customer to use. AND since I was having so much trouble getting Stella into the tub, Kelsey asked me if Stella was treat motivated, which the treat helped me get her in the tub!! It was such a magical experience to see that my dog calmed down once she knew I was the one bathing her with tons of treats that Treats Unleashed provide for your pet to feel calm as possible. A WONDERFUL place to practice positive reinforcement with your animals, for bathing especially. I signed up for their reward program ASAP by Kelsey, got a welcome goodie bag with poop bags and nice training treats in a bag! Heck with people's previous reviews. THIS location at LSL has a returning customer right here!! Rock on!

This was our second grooming at the Lake St Louis location with Kathie and just like the first…read moretime, we were very pleased with the services provided. Our dog's coat was very overgrown and long overdue for a good grooming. Kathie was able to fulfill our request for a short "puppy cut" and our dog's coat was shiny and extremely soft!!! We've been to other places in the past and left with subpar results that have cost the same or slightly more and taken 3-6 hours. Kathie had our dog completed in about 2 hours. Also, picked up a few of their home-made treats while we were there.

This is such a fun store if you are like me and love to spoil your pooch! I stop in a grab treats…read moreoften, my dog loooooves them! I also recommend getting custom treats and cakes made by the workers here! They are so talented and hit the nail on the head every time. I ordered a birthday cake for my dog this past year and was blown away by the amount of love they put into it!

Favorite place for fun and safe treats for your beloved fur babies and I always feel welcomed & the…read morecustomer service is always spot on! Thank you !

I hadn't been here much until about 10-12 months ago, initially work but now also I date someone…read morehere so I see more than SSM hospital and Subway. The land our here is absolutely beautiful! The drives are very pretty on the outer edge of 40!! The neighborhoods are very nice, well kept, and free of clutter. The restaurant selection is a few, but limited. Basic fast food, Mexican, Chinese, and Anerican/bar food options are available. Wentzville is just an exit away off their main strip so not too far at all for a wider selection. Definitely has that hometown feel to it which is nice! People are very friendly and the customer service provided around town is awesome! Verizon, Sprint, T-Mobile and ATT have strong cellular signals out here. Charter, Dish, and DirectTv are available for internet and tv providers. The lake and surrounding areas are absolutely beautiful! The also have the Shoppes at Lake St. Louis with a ton of stores, did I mention a Von Maur?! Bed bath and beyond, Walmart, a small pet store, just to name a few. Also Schnucks and numerous gas stations. It's up and coming for sure, not sure how much it will expand being so close to Wentzville but highly recommend!

Great people, treated my pup like a queen! She didn't want to leave when we came to pick her up!read more

BEWARE OF THIS GROOMER! Pictures below. The owner is unprofessional, does not take responsibility…read moreand did not receive any authorization from us to shave her. This place made ZERO ATTEMPT TO MAINTAIN THE BREED HAIR CUT. Below are two pictures, one of our Miniature Schnauzer with a hack job of a haircut, and the other of a proper Schnauzer cut. Sebastian claims they "do not deal with matting". The matting on this dog was minimal and often is brushed out, or trimmed, other groomers have zero issues. We discussed the mats as we usually do, so that we can be made aware of any deviation to the style. The owner claims to have called to receive authorization, because they "always receive authorization before doing anything other than discussed". There are no missed calls recorded of such authorization to shave her, just a recording to pick the her up.

2 years later and i've decided to share how they have no accountability. The Doctor and vet tech…read morelaugh it up and are all smiles with the male judge when you sue them for the wrongful death of your pet/best friend. Let my tragedy be a warning if you love and care about your best friend as i did/do. RIP Scout, you got me through the start of my severe illness. I'm sorry that i didn't get a second opinion and trusted this clinic , a mistake that i'll never make again. Stay clear!!!!!

I have been going to Carter for over 15 years And the staff and all the Doctors are wonderful. I…read morehave cats and dogs and have had so much support thru the hard visits and decisions to be made and the good visits as well with new additions to our family. Highly recommend. Very personable and caring!

His work is absolutely stunning, incredibly knowledgeable and just an amazing person. Thank you Daveread more

From the owner: Maintain freshwater and saltwater, fish and reef aquariums.read more