I just wanted to share how truly wonderful my experience was. From the moment we arrived, she…read moreradiated an amazing spirit that instantly put my baby at ease. Her professionalism and wealth of knowledge were impressive, and it was heartwarming to hear her compliment my son for helping Beauty remain calm during her first professional grooming. I was especially touched by her offer for my son to come and watch her work, as it shows her genuine care for teaching and nurturing. After this first visit, I feel like I've found someone I can trust completely, and I'm looking forward to being a lifelong customer. As someone who works in customer service, I truly appreciate being treated so kindly and respectfully. Thank you, Judith, for everything!

My review is a little different. I am trying to reconnect a dog with it's owner, one that requires…read moregrooming. Someone suggested I contact groomers in the area, so when I called here they were so nice and ready to help. If I EVER have another dog to be groomed in my future, I will definitely take them here!

i drove by and saw the sign so i turned around to get their contact information. As i pulled up and…read moreexited my vehicle, a man come our and ask if he can help. i said yes, just moved to the area and im looking for a groomer. he said no we're all booked up and maybe i can find another place. just based off that response and the way he looked at me through the windows, i believe this is based off race. I would not recommend at all especially if you're african American.

After 7 years of loyalty I was told I can no longer take my dog due to a few rescheduled appts. I…read moremoved from mcdonough to Dunwoody. For 3 of the 7 years I drove over 32 miles to Melissa bc she's amazing. The owner tells the receptionist ( too coward to tell Me) me that he can no longer service my dog . Never ever met me before has no idea the loyalty that clients like myself had to this establishment. I will no longer make any more referrals to this place. Owner sucks. No way to treat your loyal clients .

I wanted to leave an honest review about my experience because I almost allowed the negative…read morereviews to influence my decision -- and I'm glad I didn't. I brought my dog Abundance to this location in McDonough, GA. When I first arrived, I asked whether she would need dematting or detangling and was initially told she looked fine. Later, I received a call that she would need some dematting, which could range from $10-$25. I'll be honest -- I became concerned because I had already read reviews about upcharging, and I was also working within a very tight budget at the time. I expressed my concern, and in hindsight, I regret how I approached it. The groomer was understandably offended, and I truly felt bad afterward. I apologized because I realized she was simply doing her job and being honest about what my dog needed. Despite the uncomfortable start, she still moved forward and groomed Abundance -- and I am so glad she did. Not only did she do a good job, but something very important stood out to me: My dog came back HAPPY. Abundance goes to the groomer regularly, and typically when she comes home, she's quiet, withdrawn, and goes straight to her bed. This time was completely different. She came back happy, spunky, and in great spirits -- like her normal joyful self. As a dog mom, that meant everything to me. The groomer also chose not to charge me for the detangling, which I truly appreciated, especially given my situation. That level of kindness and professionalism did not go unnoticed. I also want to say -- don't let negative reviews automatically discourage you. Every experience is different, and in my case, the groomer showed patience, professionalism, and compassion. I plan to return to tip her again when I'm able because I truly appreciated her work and how she treated my dog. Thank you for taking care of Abundance and making her experience a positive one.

AWFUL! JUST AWFUL! Butchered my Aussie. I left review at Google. Read mine and others. Also take…read morenote of owner's attitude toward "negative" reviews. I'm trying to post pics. DO NOT PATRONIZE! TRYING TO POST PICS!

This place is AMAZING! I have a sweet American Bully that they really love and care for everytime…read moreshe is there! My pup gets so excited when we tell her it's time to go get a bath. She even got excited when I called and she heard a voice she recognized. They take really good care of my girl and I am so glad I found them!

Please do not take your dog here. Find another place. I have a 4 month old Standard Schnauzer that…read moreI took for his first grooming appointment. I asked for a Standard Schnauzer cut. He still had his puppy scruff. They obviously didn't know how to do the cut. I will let the pictures speak. They refused to refund our money and said they would correct it on Monday after consulting other groomers on staff. Don't worry we will not be back and I'm leaving a review every where I can. DO NOT TAKE YOU PETS TO THIS PLACE!!!!!!!!!!!!!!!!! They also tried to tell us that our dog was not a pure breed standard schnauzer but possibly a terrier mix. Find another place or do it yourself.

LaundroMutt Cuts has been grooming my Doberman Remy for quite some time. They are reliable,…read morepatient, and hard working groomers.

Hands down the best thing for busy pet parents! Love this service! Friendly, punctual, and most of…read moreall convenient!

This is my second time visiting this location. If I had posted a review for my first visit, it may…read morehave been a two star. However, giving them a second chance... I booked my appointment. I knew my poodle needed some help with as much puppy hair as he has and it's been several months since a cut. I will say the lady Akita was a pleasure to speak with. She should answer everyone's phone for customer service. She was patient with my baby. Because I know he is a lot of work. (He hates being groomed, he just wants to cuddle.) I will return but with a picture this time. He looks like a baby lamb now. Lol Great job on the second impression! Because I was extremely nervous.

I scheduled an appointment for today and discussed $200 fee and was waiting for them to send me the…read morepaperwork to complete. Instead they finally sent a text saying they can't come to my apartment bc they don't have outdoor outlets. I responded immediately saying I have an outdoor outlet outside my own apartment that works and parking spaces in from too. Told them the landscapers use that outlet all the time for blowers, etc. The guys response about 45 minutes later was "I'm sorry ma'am we can't do it" It makes no sense when there's an outdoor outlet. I'm taking my business elsewhere.

Saved the day with my dog Buddy! He jumped in a stagnant pool, he got dropped off and was ready for…read morehis appointment. Needless to say, Buddy was beautifully blown out and allowed back in the house

From the owner: My business operates from home. Which has shown to cause your pup to feel more comfortable in the…read moregrooming process. I do not kennel the pups because I take 1 appt at a time. Meaning, your pup has my undivided attention from the moment of drop off, until you arrive for pickup. This is my way of ensuring your pups are in an environment they feel safe and comfortable in.

Took care of my doggie while I was away. Kennel provided everything I needed. My dog did well and…read morewas happy and well taken care of.

I had my dog groomed by Montana, she does fabulous work. I plan on boarding my pets at a later date.read more