My dog has been going to VCA since he was a puppy (currently 10). I've loved this place for a long…read moretime but it seems to have changed within the last year or so with the new Vets. They're also EXTREMELY slow on service. I typically do drop offs and while I understand the morning rush with drop offs, the last time I was there I was the only person in the waiting room & waited 30 minutes just to drop off my dog! That didn't include the additional time it took to check in. They're also a bit expensive compared to a few other places. I pay for the monthly care club and once my dog hit 7 as a senior it jumped up $100 extra dollars for the same exact shots. I've been comparing other places to move him to and they're by far the most expensive. I do like coming back as I do like the front desk staff but I've been contemplating going elsewhere as the overall service has gone down while prices continue to go up.

i took my cat there because i had a coupon i freaking LOVED them. there are now gonna see all 8 of…read moremy babys

Good communication- dogs seemed content All instructions…read morefollowed Nice facility Checking in and out was a bit slow but overall a very good experience.

Everything with the dog went well. I had several dogs in Greenville and Lake Norman for Vet…read moreservice, grooming and overnight stays. The problem with you is the internet, You don't remove the Greenville location no matter how many times I have asked. It's such a waist of time getting to the place to say yes to grooming etc. only it find I am in Greenville web instead of Lake Norman and I have to start all over again. I finally talked to someone this morning and they are now supposedly taking down the dogs that passed away. Yuppppy Someone is not listening to clients.

Dr. Patel gives wonderful care to my 2 dogs. They are rescues that can be a handful and he is so…read morekind and caring with them. He provides no judgements, just care and respect. He personally followed up with their bloodwork results. I recommend Hambright Animal Hospital.

I used to work at Hambright. I highly recommend this place if you prioritize gold standard care for…read moreyour pet. Hambright has always been willing to work with your budget and they can provide estimates at your appointment for your pet's care. If you have financial concerns, it may not be the place to complete all of your pet's wellness care as it can add up cost wise. But I guarantee that the quality far outweighs the cost. I highly recommend this facility, especially if you have a pet that is sick or needs end of life care. All of the doctors are great, Dr Southwell works very well with kitty friends, Dr Queeney has a lot of experience in canine behavior, Dr Berardi is extremely gentle in her approach to very scared furbabies... the list could go on - everyone here is great!

We were referred to this location by a friend. I waited (impatiently) for my puppy to grow old…read moreenough to be a "Camper" here. (Their first day is FREE). Our experience was GREAT from the minute we walked in. Although young, the engaged staff was attentive and interactive. I was offered a tour of the facility; everything appeared clean, organized & well planned. Their app with access to camper play areas on video is a wonderful way to check in on your pet. I watched his interaction with other dogs and the staff, as well as other play areas and the staff thoroughly cleaning floors/sections when dogs went outside for a time. I am extremely satisfied with the care my little guy received here. I look forward to making it a regular socialization experience for him. Thank you and keep up the great work!

Beware of this place! I walked in and walked right out. I'd never trust these people with my furry…read morechildren. One staff member for ~20-30 dogs. Management more concerned about $$ than pet safety. Glad I trusted my gut - my friends & neighbors shared some very real and heartbreaking horror stories (injured pets followed by staff cover-ups and lies) coming out of Camp Bow Wow in Concord (not sure about other locations, but steer clear of this one!)

Andrew is very attentive to our dog, Ellie, and she loves going there. she is always very excited…read moreto see him. However, they never answer the phone, and they close down without telling anybody. We have switched kennels because of this.

We found Happy Paws after a horrible experience with another doggie daycare in the area…read more Our pup absolutely loves Happy Paws. Before I drop him off, he literally jumps out of the car, and when I pick him up, he is always a tired, worn out pup.

New to the Charlotte area - I was having a hard time finding a groomer for my terrier mix dog…read more Growing up on a horse farm with not only horses but dogs and cats, I have a certain standard on what I find acceptable for someone to care for my pet. I decided to read reviews on Yelp and found Lotuspaw. Not a lot of reviews but what I saw seemed like it was a good place. After speaking with Kat I decided to bring my dog to have him groomed. I mentioned on the phone he was large dog aggressive because of a near attack by pit bull last summer. It is something we are working on with him but it is an issue. I was told to bring his vet records and I had him in the vet before we moved in NY and he was given every shot he needed to be licensed in both NY and NC. When I pulled in I was surprised it was kennel. Several large dogs were grouped together behind a chain link fenced - no grass just black top. I went into a side door and was greeted by an overwhelming stench of dog urine. It was filthy dirty! A pleasant young man came out to greet me and told me I could sit down and wait for the groomers to come in (I was 10 minutes early for my appointment). I told him I would be more comfortable waiting with my dog in my car. I really should have left and never came back after that moment - and seeing how dirty it was - but I didn't. I went to car and waited. A man named came to my window and said he was the owner/groomer and they were ready to meet with us. I got out of the car with the dog and Chris introduced himself began to be critical of how I was handling my dog. My dog was leading me - I fully admit it. He was pulling on the leash - bad habit I know. But to have someone I am ready to hand my dog over to criticize me put me immediately on the defense. When we walked in he led us back to a grooming room which was horribly dirty. I was trying to explain to him my dog was aggressive towards large dogs and he began to tell me how it was my fault he was that way. I am sure he was right - but again - by putting me on the defense Chris wasn't in your best interest. Chris began playing with my dog and then told me he looked healthy. Well of course he is healthy! I am a responsible pet owner - just because my dog pulled the leash because it was raining out doesn't mean my dog isn't take care of. He then asked me for our vet files to check for rabies, etc. He looked through the paper and asked if Buddy had a 'dog flu' shot - I had never heard of that and being a kennel he would need that - jackpot my excuse to get the heck out of there. I was never told this before I came in and quite frankly I was fine with it. I had decided I wasn't going to leave him there. I didn't trust this man and his business was dirty. My dog is seven years old - I have taken him to large grooming centers (Pet Smart) and small salons in NY and NC and never have seen a place so dirty. Even the groomers looked sloppy and dirty with in their uniforms. After I left I received a phone call from Chris telling me I was welcome back and he felt we could have a working relationship. I told him I felt my time was wasted because no one told me about that shot and I had brought my dog to other groomers in NC and never once was it mentioned. But I am glad it happened -because it gave me a polite out never to return to that filthy place again!

I was referred here a year ago by multiple HB dog-lovers after taking my 2 dogs( a boxer and a…read moreshepherd/retriever mix ) to several different groomers in HB and Concord. Everyone here is great--skilled, friendly, knowledgable, and patient with my older dog. They treat my dogs like family and do an excellent job!

1. We scheduled a mobile grooming session and it is just a house call where he cleans the dog at…read moreyour house. Well we were unaware so we were willing to bring our dogs to him. 2. He cancelled our original appointment morning of and had to reschedule. (No big deal just inconvenient) 3. He quoted me $55 for our lab and $95 for a deshedding for our husky ($150) and then when we went to pay the lab ended up being $65...we were not made aware of this beforehand. 4. The appointment was at his house at 9am and he wasn't even there when I arrived, showed up around 9:15am and then charged us a late fee($20) for showing up 20 minutes after he told us they were done. The whole process was very hectic and unprofessional. The 2 stars are because the dogs are all cleaned up!

I was searching for a new groomer for my new puppy and preferably one that was close to me. After a…read morequick Yelp search, I came upon Shear Essence. They are a boutique grooming studio in South End. Booking an appointment online was quick and easy. When I arrived for my appointment, Nikki was ready to take Miles. We did a quick consult for what he needed and then she was off to do her thing. I picked up Miles an hour later and he looked so good and he smelled so good. Nikki did a great job with his hair cut and also getting him acclimated to grooming since he's a puppy and had never experienced grooming before. Nikki was very loving with Miles. I'm highly satisfied with their service and with his bath and cut. They are definitely going to be my permanent groomers. Also they have a store front and they do mobile grooming for an additional fee.

I am a new client to Wagz n' Whiskerz. This was the first week that they have come each day at…read morelunchtime to walk my Cavalier King Charles Spaniel (Nelson). They have shown up on schedule and spent the agreed upon 30 minutes of time. After each visit I get a pet report with pictures, which is very reassuring that my pup is having a good visit. They change Nelson's water bowl on each visit and even brought my garbage cans from the street to the garage! After the first week I received a lovely thank you note and a treat for Nelson. What a nice touch! I want to add that their web site is awesome. Great functionality to make appointments and pay via debit or credit card. Many thanks to Pat and team for the great service you are providing, which allows to me focus at work, knowing that Nelson is in good hands.

We have 3 dogs and have used W&W during many of our trips. We started off with a home visit with…read morePat and felt that she really cared about all of our pets and they all loved her, as well. Our dogs definitely require special care--one has food aggression, one needs medication regularly, one has had a leg injury during their care--but they have always done a great job. We have cameras and always watch their visits, not to monitor them but just because we are excited to see our pups while we're away, and we've always been very pleased with their care. We are VERY particular about who we leave our pets with and they have never disappointed! Definitely recommend!