Just a heads up incase you guys had a client that had their white Explorer Hit n Run. I did the same with the restaurant next to it. Added picture in case u need plate of the old lady that rammed the SUV multiple times. read more

Pet Supermarket - Old lady rams suv - Pet Stores Near Me - Brandon, Florida

I was sold an unopened box of tiki cat wet food that had a bunch of maggot eggs on the inside and I didn't even notice until I used two cans. I'm so disgusted. read more

Pet Supermarket - MAGGOT EGGS - Pet Stores Near Me - Brandon, Florida

This is definitely a pet supermarket. It has the things you want and need for general pet care and activities.. The staff was somewhat helpful and somewhat knowledgeable and easy to communicate with.. as it is close enough to my house that I would definitely recommend it and I will be back. read more

I went over to the Bloomingdale pet supermarket to look at some fish, and I ended up seeing a lot of dead fish and beta fish containers in unhealthy conditions. The employees were nice about it and claimed they are usually on top of it but some of these containers were looking very neglected. Ended up not getting any fish tho due to them being in unhealthy conditions some beta containers were in mason jars that seemed to be rusted from water- including one dead beta fish. Other dead fish were in the aquariums. The employees did take out the dead ones though once we said something read more

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It was nice and clean in here. The staff was very nice and friendly. A large assortment of fish and the cutest bunnies. Me and my daughter went looking for fish tank filters and things for her turtle tank. Both of which were easy to find. read more

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I stop by to pick up a few things for my pups. I found exactly what I was looking for didn't have any issues or problems and the lady at the cashier was very helpful and kind...she showed me where to get the product prior to my purchase and I appreciated it. read more

Purchased a pet food item, however, I selected the wrong brand. Returned the packages unopened less than two hours after I purchased, with the receipt and bag and was forced to accept a gift card, rather than a refund. Unacceptable and ridiculous! Why? I understand if the product was opened or no receipt, but this was not the case, yet this store will not provide a refund. Will never shop there again. Stupid policy and they just lost my business to PetSmart. read more

Poor customer service here. I asked for help with choosing some fish when I saw an employee tied up helping a family. I was given the excuse that two employees cannot be in the same section. Mind you there were five of them on the floor. Nice going. read more

This place was amazing a year ago. So friendly and helpful, idk what happened but these pass months I've been in the new store manager is rude. It should not not take 15 minutes to just get what I need when they're is no one in the store. read more

Wow!! Just wow!! Never in my life have I had a worse experience at a store. First off I inqured about purchasing a finch, the lady tells me "I don't think there for sale" I replied why are they in the store then. She says "I don't know why there here" I asked could you go find out. And she acted like it was a big deal to find out. Finally she trys to ask another employee who I think was the manager named ebony? Who walks by in a rush says yes their for sale and proceeds to quickly turn away. I had to stop her again to ask how much, she says there all different prices and turns and walks away again. I stopped her again and said we'll how much she replies with the same reply. I then ask can you give me a range she abruptly answers idk 20-100. Again she trys to walk away. So again I had to stop her and point out and which one. She didn't know the price takes a photo. I didn't know what she was doing so I asked again do you know the price. She rudely replies I'm trying to find out what kind it is. Finally after a long horrible and rude back and forth she finally tells me it's 54 and proceeds and just stare at my as I look at the bird. I dont know what is going on here or why I was treated so horribly but this was just the worse, which is sad because they have a unique selection. The customer service here would ruin anyone's day so beware!!! read more

Kaleb is AMAZING! My dog has a lot of skin issues and he is so knowledgeable about all of the different brands of food. We have been several times and he is the best. I found a ramp this past visit and he opened the box to show it to me as well as price matched! Then he carried it to the car for us. Everyone that works here has always been great, but I definitely wanted to give Kaleb a shoutout. Love Petsupermarket! read more

I was impressed with the fact this place is not a boutique pet store based on the friendliness of the staff and cleanliness. It also doesn't have the smell of a normal pet store. Kaylob the cashier was so nice and helpful. He gave me great recommendations for my over sized bored dog. we left with a couple dog puzzles and other goodies. Thanks for all your help! read more

Best new location in the area. They carry Fromm which is the only food we feed our dog and it is the cheapest in the area and their rewards program is pretty good also. Store is always clean and organized. Keep up the great work. read more

This place opened a couple months back and it is just around the corner from my house so when I needed to get some pet food it was a easy decision to make to go check this place out. My usual place to shop is quite a bit further to go. The service is top notch, the staff is learning their craft on the job, but their leadership is there to correct and provide better answers to questions. Their rewards program beats that of their competition. They often have rewards that make sense, for example buy X amount of dry pet food and get the wet for a reduced rate, the brands with these offers are not the obscure or ultrahigh priced ones either. Also their rewards program sends coupons for usually $5 off a monthly purchase, so if the brand offers are not to your liking, these coupons soot your needs. I am sold on this place, especially with the price of gas the way it is cannot necessarily afford to drive all over the place. Their prices are comparable with their other competition. read more

I was very skeptical of the new raw dog food that was recommended by an associate. It was an more expensive brand but wow my dogs love it so much. The texture is perfect. The bite size is perfect. He was s knowledgeable and knew exactly what fit my pets need. Will be cancelling my Chewy subscription and will be shopping here from now on! read more

We discovered this location several months ago. The staff is incredibly friendly and always helpful. That said, my review here is primarily targeted at how they label their sale merchandise in the stores. My partner and I recently traveled here to purchase dog food...we buy Wellness. Wellness brand is relatively expensive food, so savings are pretty important when you stumble upon them. We usually buy the 55-60lb bags for three small pups. When we recently ventured to the store to buy the food, my partner had a $2 off coupon, and we noted when arriving to the shelf housing the bags that there was another $2 off promotion. Now, I will say this. In general, when you are in a grocery store or any store that stocks shelves with like items and there is a sale, 9 times out of ten the store will paper the shelves with tags stating whatever the promotion may be. For instance, in a freezer for Ben and Jerry's Ice Cream (there are at the very least 20 flavors) beneath each flavor is a tag reading some sort of promotion- 2 for $4.99 (you get the picture) and there are at the very least 20 tags denoting each item. Well the same was the case for the dog food. A tag about every 6 inches noting the sale...with the smaller bags and the larger bags. So, in an instance like this we did not read the small print because quite simply, just about every square inch of the shelf was tagged with the promotion. So, we thought- AWESOME SAUCE...coupon + additional savings equals $4.00 off! YAY. Well we get to the counter only to find out that we were wrong, the fine print only referred to the SMALL bags of food, but at the time, the sale tags were everywhere. I guess the lesson in all of this is for consumers to read the fine print, and for stores to be forth coming and to be honest in their marketing, you cannot always rely on that fact. I would suggest that this store and others be more diligent in their practices and I will bring my reading glasses more often when shopping Pet Supermarket. read more

Honestly. ... The most over-priced products And insincere staff in the area. Bought a product that said "instantly" and tried to convince me that meant to wait a week because the overpriced fish died. Unwilling to help. Rude personnel, except Keith. read more

Close by to my house and it has great selection. Good prices and the staff keeps me coming back!

I have never seen a more disappointing place in my life. The door says your open till NINE PM. You show up at 7:45. The doors locked. 4 employees just standing there purposely ignoring you. This company clearly doesn't need anyone's money since they don't even train their employees in basic manners. What a fking joke. read more

I made a yelp account just so I could write this review. I left my phone at this store and the manager stayed after hours and drove out of his way to get it back to me and this is my thank you!! :) read more

I purchased a baby bearded dragon for my son for Christmas. By the time we left the store we had invested over $200 on dragon, tank and all of the necessities Kim told us we needed to keep the little guy happy. 2 weeks later we noticed that the dragons eye was swollen, and after another week took him to a local vet. We were advised that our pet had a systemic fungal infection, a bacterial infection and was riddled with pinworms. We were also advised that much of the advice we had been given at the store regarding care and keeping of bearded dragons was wrong. The bill at the vets was over $200 and we were sent home with several medications for the dragon. At our follow up visit 2 weeks later we agreed that he was not improving rather gating sicker. The vet prescribed some new medication but was not hopeful. After another $50 at the vet that day our pet died just a few hours after we got home. I visited PetSupermarket the next day to speak to the staff in regards to what happened and was told quite rudely that there are no guarantee notes on pets, and they disagreed with the fact that the vet suggested that we were sold an unhealthy baby dragon from the start. What a miserable customer service attitude to take when someone,s pet has died. We have a household of other pets and I won't give a dime of my money to this store ever again. Shame on you. read more