My dogs are both always so happy before and after their groom! You can tell they are treated with…read morekindness, respect, and love. They look amazing every time. Highly recommend!!

Nicole does a terrific job with Charlie and he always looks wonderful after visiting!read more

Amazing experience. I have a large pup with a lot of hair & undercoat. I don't usually take him for…read morebaths or grooming bc he's not particularly fond of it! He looks like a new pup & is so soft. They were even able to trim his front paws & nails which he never lets anyone touch. Jamie & staff are very knowledgeable about every detail. They are going to be seeing my handsome boy on a regular basis now. Extremely happy to have found them.

Danielle from Paws-2-Play did a fantastic job taking care of our cats while we were away for a few…read moreweeks last month. We have to take another trip soon and feel totally comfortable knowing that our pets will be well taken care of in our absence. We even noticed a new toy in the apartment when we got back, so the cats were definitely getting played with, too. As a plus, the office staff is incredibly organized and responsive. Both times, they got back to us right away to confirm that they had received our request.

They'll keep your pets alive, but don't expect much beyond that. We've had them watch our cats…read moretwice, and both times we've returned to a litter box that's a total mess; their water fountain had an empty tank and food was floating in the bowl; and they also weren't very good about providing updates about our cats (which, considering they charge $20 a visit, doesn't seem like much to ask). Frustrated and won't be using them again.

I am posting this review strictly on the website and how it says it is a 24 hour emergency animal…read moreclinic. I was looking for a place to take my cat without having to go to Cornell and pay the extremely high price they charge for even walking in the door. I called this clinic because it boasted being a 24 hour emergency clinic on their website and when I called the message just advised me to call Cornell. With this being the case, they should not have that they themselves are a 24 hour emergency clinic. I have not actually been to the clinic so cannot rate the actual service.

I took my golden retriever here several times and decided that I don't like their service. For one,…read morethey barely spend 5 minutes with you, the don't go over anything about how the dog does at home or any concerns. And second, my golden is not huge or overweight, but still considered a large dog at 70lbs. The doctor grabs her by the neck and throws her up on the table. I've never had any other vet do that, they always kneel down to her on the floor which isn't a big deal. I didn't realize this was a problem until my husband attended an emergency visit with me. The only reason I gave two stars and not one is because they are budget friendly. So if you want bottom-of-the-line care for a low cost, go here. If you want decent care, go anywhere else.

Worthless! Have to wait 6-8 MONTHS to get in? What good is a vet that takes that long?read more

The vet bills are astronomical and follow up visits should not be charged. Dr Shakespeare is very…read moremuch missed.

Because of poor communication, we as the customer had to pay the high end quote of a procedure…read more Every Veterinarian preaches spay or neuter your pets then charge an outrageous amount. Simone Yen and this office will never receive a recommendation or a request for service again. $300 for a blood work up and then another $883 for the procedure.This office took no responsibility and made us feel as if this was a lack of communication on our part. This office was notified that our dog was most probably pregnant and they waited a month to conduct the surgery so we could be charged more money. We were put on a wait list for the procedure and they never could fit us in. Knowing very well we were concerned she was already pregnant . I certainly hope this is not the case with everyone, but from my conversation with Simone she didn't care. If we could give them 0 stars we would!!!

A very bad business. They cancelled an appointment I had made months ahead, less than an hour…read morebefore the scheduled time. No notice, no nothing. My appointment was only for two shots, where's the money in that? This place is a bourgeois rip-off joint catering to the rich. Unless you just have money to burn, stay away. They care nothing about people and even less about dogs. The vet business is corrupt and rotten to the core..

Really kind to the animals. Very knowledgeable and takes the time to educate. Would highly recommendread more

Dr. Claire Berian is best known for her mobile veterinary services. Ages ago, she came to my house…read moreto give all my dogs and cat their annual exam and inoculations, when I was too ill to get the gang to their regular vet. She did a great job, the animals weren't stressed at all, and neither was I. Recently, I hired her to come to the house to give my senior dog euthanasia. It's never a great day when you have to make that decision, but she was kind and caring. She made sure that my dog did not have one single moment of anxiety - which is all that counts, really. The process was quiet and efficient. I can't recommend her highly enough. She also followed up with one of the kindest condolence notes ever. My own siblings didn't even bother with an email.

Sassy Dog was recommended to me by a friend with 2 small long-haired dogs, and I've been taking my…read moretoy poodle there for about a year now for grooming. Sara Stickane -- the groomer/owner -- used to groom for a veterinarian in Ithaca and has opened her own place in Jacksonville (just south of Tburg) on Rt. 96. Sarah is a very pleasant person, has an excellent demeanor with animals, always does a nice job with my dog, and her prices are reasonable. I've been able to get appointments that were convenient for me, and Sarah is very good about returning calls for appointments left on her answering machine. We've been very happy with Sassy Dog Grooming and would highly recommend Sara's services to others!

I was very happy that girls actually wrote down what I wanted and when I picked her up her hair…read morelooked like what I asked for. The cut looked great, her fur was soft and silky. I have a very small dog and I was happy she didn't act traumatized afterward.