If I could I would give this establishment no stars. I left my toy poodle with them for a 10 day…read moreperiod while I was out of the country. I called them multiple times and texted with the staff to ensure that he was doing alright. I was told that he was "sad", but that he was doing fine and was alright." I retained the text messages to prove this. I left an emergency contact who was my nephew in the event he did not do well or became ill during his stay. My emergency contact was never called. When my husband and I picked him up, he was scared, confused, very dirty and seemed very dazed. I asked if they used any sedation on him and I was told "no" by the owner who identified himself as Tom. (this conversation was done through email) He told me that my dog was not a good fit for the facility. He told me he stayed in his kennel/suite and he had to be hand fed. He told me that his staff tried to clean him after his "accidents". My dog is perfectly trained and has never had accidents. We recently moved back to Rochester, NY from another state. In our previous state he was boarded multiple times and was enrolled in daycare. He NEVER had any issues at any prior establishment and was always returned calm, clean and happy. I feel responsible in some ways because I never was shown the facility beyond the front desk. Although the website has a photo of an outside area, when we picked him up and drove to the back of the building, there was no outdoor space or fenced in play area of any sort. I do not understand why they would have allowed my dog to suffer like that for 10 days without contacting me or my emergency contact. the only reason I can think of is that they wanted their full 10 day fee of $545. I would never leave my pet with this establishment.

Don't let the small playing space fool you! This is all day play! Has poop bag and trash can for…read moreyou in the grass area next to building. Super competent staff, remembers you by your pet's name. Any special needs for your pet, they also know. No doggy cam but outside the building g does have security cam. Easy drop off and pickup, very efficient. Has packages and weekend special. Quickly cleans up mess when you see accidents. Has super comfy beds for dogs to sleep on all day. They are expanding to a bigger building, can't wait! I only wish there are more locations and they expand out to other parts of western/ central New York!

Our American Cocker Spaniel was at Ruff Day for a trial day…read more 7/10 She came home happy and tired. We think her five day stay will be just fine. Last stay she met a friend, hope it happens again for Luna. Love Ruff Day Mr and Mrs Ted Voll Jr

I cannot say enough about the live and care that Ruff Day staff and its owner, Amy Holtz puts into…read morethis business and all of the dogs they take care of. All the dogs. They maintain the highest health and cleanliness standards and are so thoughtful and knowledgeable about everything regarding dogs a. They do training, hold classes, and are just some of the nicest people in the world. My dogs live the place and the people, and I do too!

I've been using Rochester Dog Walkers for almost two years now for my 6 year old rescue dog. I work…read morelong days, and while he's generally a couch potato, he loves to get outside and really likes (most) people so I like having someone come give him some company and let him out a few days a week. RDW has two different scheduling options - you can schedule on your own as needed or you can join the Pack which includes a walk every weekday (at a discount) as well as several other benefits. My work schedule is (unfortunately for me) variable, so a pack membership just didn't make sense, though it would almost certainly be worth it for someone who needs that consistency. The "a la carte" option is very simple - just request your walks for the following week by Wednesday. I try to request several weeks at a time, but on occasion my schedule comes out late or I forget, and RDW has always been very helpful. I work some evenings, holidays, and weekends and RDW can accommodate all of those which is rare. Customer service is AMAZING. I really appreciated the time B took on our first meeting to get to know my dog and to ask such great questions to figure out what my needs were. Likely due to my ever changing schedule, there are multiple dog walkers who come to my house. I've never had an issue with any of them. Any time a new staff member needs to be introduced to my dog, one of our existing walkers comes with to facilitate that process. Communication is easy; when I have had to get in touch with them I have always had a response within a few hours. You can send an email or chat directly with walkers in the app. My dog has some personality quirks (unsure what life was like for him before being with me) that we've had to work with - RDW has been very understanding about this and willing to work with us to make sure everyone, including my dog, stays safe. In general, RDW makes me feel like I have people in my corner who care about my dog as much as I do. Seeing the update from my dog walker that day and photos is always a bright spot during a hectic shift at work. I know my guy is having the best time with his friends at RDW, and I am so happy I found this business. I cannot recommend RDW enough. Worth every penny.

The absolute best care for my three crazy pups. Two Havanese and a Frenchie who are loved on and…read moreplayed with while I'm at work. In general, the same caregiver comes each day to feed, play with and walk them. The dogs behavior has improved significantly since RDW started providing a sense of routine for them, instead of me fitting them in whenever I can. A dream come true really. The service is friendly, prompt, and accommodating and their fees are incredibly fair.

Ashley took time with my anxious Maltese, Grooming was excellent. Also provided recommendations to…read moreimprove my dogs health which was much appreciated.

Incredible patience for even the most anxious dogs. She truly loves and cares for the dogs and…read moreworks with them to achieve the best results possible.

Use this Vet Clinic for both our Cat and Dog. Professional, caring staff. . Dr. Ccarrol will sit on…read morethe floor to work with our full size Labraddodle. I highly recommend this practice for Loving cre of your babies! Laurie

I would not recommend. Animal junction is good for annual pet visits to get needed vaccines. any…read morecare above this is not great. I needed to put my dog down recently and they could not do it because their schedule was full. as a vet you need to make sure you can handle last minute calls for urgent needs. they are just packing pets as many pets in the door to make money. I hope they turn it around just like they turn around their staff and vets.

Their website specifically states that they take in birds, but when I called and asked if they did,…read morethey immediately said that they don't.

First vet visit for my new 10 month old rescue pup, Chaka. The office staff was extremely welcoming…read moreand patient with both of us. The care team made Chaka feel at home and she had no signs of anxiety even in the new environment. The technician totally prepared us for what was the visit would look like which put us both at ease. He and the doctor took their time with us and answered all of the questions I had as a first time dog owner. Thank you for making our first visit a pleasure.

Alexa is amazing! She takes such great care of my fur baby! My dog especially loves having play…read moredates with her besties thanks to Alexa, Althea, and Sequoia! 11/10 stars!! Ripley loves Alexa so much and she's the only person I trust to leave my dog with!

Alexa has been a life saver for us to say the least! We found her company on Facebook and loved…read moreteh positive reviews. We have 2 cats and one of them has been slightly aggressive over the last few years and lost our normal cat sitter. Alexa came over to do a meet and greet with both cats. We showed her where everything was and what we would need her to do. It went well. She is very responsive when you message her. She shows up when she is expected to and most importantly, she isn't afraid to deal with our 1 cat. We would definitely recommend Alexa! Alexa's Angels specializes in all kinds of pet related care and services such as: pet sitting (drop ins, overnights or 24hr vacation stays), dog/cat walking, pet taxi, pet waste removal, bathe and brush, Deshedding, nail trims, teeth brushing, and even will run pet related errands for owner. she offers service for Cats Dogs Fish Birds Reptiles and Amphibians Caged Pets Exotic Pets Horses Farm Animals Special Needs Pets In addition to the pet services she is also wiling to also offer: Overnight Sitting House Sitting Pooper Scooper Service Pet Transportation Alternating Lights/Curtains Errand Service Daily Dog Walks Mail/Newspaper Retrieval Watering Plants Thank you Alexa with out you our vacations would not happen.

Over the years, we've had many dogs, and the team at Central Bark Henrietta has always been caring…read moreand compassionate. When our dog Rusty started having hip and joint issues, they recommended some great veterinarians to help us find the best care. Their love for dogs is obvious, and we highly recommend Central Bark Henrietta for daycare, boarding, and other dog services!

I took my fur baby to Central Bark today. What a fun place for dogs to socialize. It was clean and…read morethe staff was pleasant and friendly. If you get a chance check it out.