Kaylee was super helpful and knowledgeable about the supplies I needed for my animals!

5-16-2025 1101 am ladies working very friendly and welcoming. Anytime I come to this store I'm welcomed by friendly staff and that means a lot bc a lot of stores you go to your just ignored. Not the case here. Thanks for making me feel comfortable shopping here your staff is doing a great job!!!! Thanks for a pleasant shopping experience! read more

Pet Supplies Plus Manchester - Pet Stores Near Me - Manchester, Connecticut

This store is extremely close to me, I prefer to come here instead of going to other pet stores. Every previous visit I had no problems cashier and other staff members very friendly and helpfu, unfortunately just left there the cashier Lug never greted me and when I ask about the amount to verify it was correct he answered so rude. While I'm paying there was a gentleman behind me that just stand there and he greeted him started talking to him like if I wasn't even still there he gave me the receipt and kept talking to the guy all nice, super disrespectful towards me not even a thank you. read more

The staff is always so friendly. The store has good prices & it's very convenient. I appreciate the weekend deals too!!

Great neighborhood pet store. Does have a wide range of products and staff is always friendly and helpful.

Rebecka was super helpful new what she was talking about so very kind and friendly would recommend everyone to go see her for there pet supplies read more

Was greeted when I walked in and the staff member at the register was very happy and upbeat and that was great.

The store is poorly managed and maintained. They never have the brands that I want. they never restock and the manager doesn't know when it's coming in. I will be going to Pet Smart for a better experience and better customer service read more

Love love this place. Great local pet spot where I can get all the pet goodies. Great range of supplies from everyday to premium brands, options at all price points no matter your budget or brand needs. From cats to dogs, fish to birds, they have it all including pets for adoption. The staff is super friendly and helpful but I love that they support local shelters. At the register you have the option to make a purchase of something to go to a shelter. It can be as small as a can of food or more. They're not pushy about it at all and it's a beautiful idea. They're even aware of what each shelter is in need of if you ask Do good. Support local business & shelters read more

I was in there this morning for cat food and some litter and the cashier Dylan was so pleasant and friendly when she was ringing me out. Thank you again! read more

Love going here especially when I get a discount email. They have a kitty treat similar to the expensive ones I've been buying, made in the USA , same look and quality and my cats love them!! Make sure you sign up and get those bargains. The people who work in the store are always available and kind!!! A++ read more

I ordered online and picked it up. Everything went smoothly and quickly. The employees there are very nice and helpful.

First choice for local Pet supplies--for all the reasons listed in other reviews...customer service, atmosphere, friendly....pretty good selection for so many different pets in a smaller space--I don't have to walk through what feels like a long maze to get to the cat section. read more

me and my wife shopped here for the first time last night and I was impressed about how clean the store was and how friendly the staff were, especially the young lady at the register. We'll definitely be returning! read more

Love pet supply plus in Manchester. Big store products with a small store feel. Staff is always there to help you and make suggestions

Kind and accommodating staff with a great selection of foods and treats for your pet!

This store has always been helpful and courteous. They always offer to carry the dog food out the car. This store offers delivery. They will same day deliver it. They leave a little personalized note and samples. They are really going above and beyond. And I can buy good sourced food there without worrying about it being bad quality for my elderly border collie. Thank you. read more

On Line ordering is a breeze with the Pet Supplies Plus web site. I received an email confirming my order and then within an hour a second email that the order was ready for pick up. I arrived the next morning to pick up my item; called the store from the parking lot. A real person answered the phone, confirmed my order was ready and it was brought out to my car in less than 5 minutes. The whole process could not have been easier and it helps that their prices are excellent! read more

Great customer service and they are also very interactive with you even at the check-out counter. So many selections of all things (food, treats, toys, litter, etc. etc.) I also like how this store--and most other Pet Supplies Plus I've known (in other places I've lived) locate themselves NOT in mall/strip mall kind of places but just out there in the heart of the cities/towns. read more

Manchester Pet Supplies Plus has easy and plentiful parking, friendly helpful staff, wide range of supplies for whatever kind of pet you own, options for all budgets. We adopted a cat from one of their events years ago and he's the best friend ever! They also support local shelters by accepting donations from the outside and by having supplies at the counter to purchase. read more

I have been going to the Manchester store for years and have always found the employees to be friendly and helpful. That is until September 2017 when I placed a special order for 3 cases of cat food and was promised a call when it came in. Over the next several weeks, I called 3 times and was told to call again to speak with someone else. That someone else was never there when I called back. It is now March, 2018 and I am still waiting for "the Call". Very disappointed! read more

I went into this Pet Supplies Plus because about 4 years ago I bought my fish tank at the West Hartford location where the man who sold it to us was extremely nice and friendly (he was so great I even remember his name still, Sam). So since I was planning on getting a new fish, I figured I would set up the tank last night and go out today and get the fish and be ready to go. Unfortunately I couldn't get the filter to work (hadn't turned it on in about 2 years). So I brought it into the store with me, and of course it worked right away, like it always seems to. The manager was extremely rude about it, like I had wasted her time, and seemed annoyed when I asked to see the fish. I just chose one and got out of there. If it wasn't for the blizzard outside I would have gone elsewhere, but I was trying to minimize the driving. read more

Confused them with the other pet store in the area and found that they really didn't have most of the things we regularly get for our dog. I don't have time to get food, treats and toys at two different places so for me this was an easy choice to cross off my list. read more

Pet Supplies Plus is a smaller chain than the big names in Pet Stores, but they have a decent selection and whenever i have gone in for fish tank supplies they seem to have what I am looking for. This trip in it was filters and they had the exact ones i needed. read more

Pet Supplies Plus Manchester - Pet Stores Near Me - Manchester, Connecticut

I'm trying to write a review for Pet Supplies Plus and it's like someone was writing a review cor some burger joint, andbthe stupid thing won't delete, so anyway, the people that eorkvthere are very friendly and helpful all the time, and I always leave with a smile in my face! Danielle is especially sweet and very helpful all the time! A pleasure to shop there! read more

I ran in quickly for dog food and Greenies, the food I was looking for was on sale which was great. Before I found Greenies I found a similar product that was on sale, but of course the size I need for a 10lb dog was the smallest of the sizes of treats that didn't have the sign in front of it so I asked a young man that asked if I needed help, he came back a minute later saying that product wasn't on sale but that he'd give it to me for the sale price. Not sure how it couldn't be on sale, but the fact that he gave it to me earns them 4 stars. read more

Love this store! Just got a new puppy and the store has everything I need. The store is always clean and things are stocked neatly on shelves. Also this place has amazing prices if you're a member here. Shoutout to the owner, managers, and floor staff for keeping such well kept store. Highly recommend this store to anyone who is looking for a plethora of pet products. read more

Pro's - Nice, little store for those of us in Manchester that don't want to venture out to the mall side of town for a couple of supplies for our animals. Good service. Con's - Prices are a bit higher then the box stores. read more

Hey Im new in town and I have to say it was nice there. The staff was extremely friendly and helpful. Its a pet store people!!!! get a grip! And the prices are awesome !!!! I buy Taste of the Wild and they had it at a much cheaper price than anywhere else!!!! Even the prices online didn't match Pet Supply Plus! So KUDOS !!! read more

There are not too many places left where they have great customer service where the employees are very pleasant and greet you as soon as you walk in the store. Well you can find it at pet supplies plus in Manchester. I live 3 towns away and will always do my pet shopping there especially because of the service even though I have a pet store 2 minutes from me. Keep up the good work!! read more

Their stores and branding aren't as nice when compared to Petco and Petsmart but who cares? Things are generally cheaper here and I'm willing to compromise on aesthetics to save some cash. read more

Me and my husband went in recently with our German Shepherd Nala not knowing why she would be destroying our house and car when left alone. She would chew everything in the car from the radio dials shifter seats when I say everything I mean everything. Whether she is left alone for 5 minutes or an hour it didn't matter she would still destroy anything when left alone. When I was in the store a bit ago we saw a young lady cleaning up the isles and was very busy but when we asked her for help she was glad to take the time to help us and Nala. We love taking her everywhere with us but this behavior makes it very difficult to do so. We told this young lady what she has been doing and she knew right away why she was destroying things when left alone and that she had separation anxiety. She also told us some very lovely tips that she used on her shepherd mix that has the same issues like crate train put things that smell like us in the crate leave a radio on when we left and to start in small spurts of 10 minutes or so. We also got the names of some really good behavioralists that she recommended to help who can go more into the depths of her troubles one on one. She even helped us pick the right size crate seeing how we never used one for our dogs before she even showed us how to set it up and break it down. Even gave us a coupon she got in the mail due to the store doesn't have veteran discounts she let us have her coupon. Best experience I have ever had there this young lady even helped us carry around the crate we had to get and even carried it out to the car and loaded it, and the manager that was there at the time she also helped us out upon checking out. Our Nala is getting better with her destructive side thanks to the knowledge this lady had I just wish I could remember her name but she was a tad bigger and blonde but by far she goes above and beyond to help people as from what we can tell from her helping us. read more

Their selection kind of sucks... It just does, but they are so convenient and they support animal causes. It's just a nice feeling when you walk in. My cat is finicky (big surprise) so if they run out of something I have to drive across town, but I understand this because they are local and not able to supply everything like Petco and Petsmart. I give them 5 stars because they have always made me feel welcome and they even ask how my cat likes her food. I really like that. I've never had to deal with the managers, but the one that I did was pleasant and very helpful. read more

My wife and I love going there for supplies for our cat. Workers are very friendly and everything is very affordable.

I like to support local businesses over large corporations whenever possible. I like how Pet Supplies Plus has most of the holisitic pet foods I need, whereas the big guns, like PetSmart, carry mostly crap, commercial food. read more

I went here the other day & let me tell you Great service all around. My dogs love the treats from there. I had a question for the manager and she was awesome. The girl at the cash register was very friendly and welcoming I'm pretty sure her name was Ali. They will be getting a lot more business from me family & friends!!!! Love it read more