I've never walked into this pet store and been greeted! The cashier, Ashley was the most pleasant individual. Hire more people like her!

Stopped in to pick up something real quick. Service was excellent, store was well kept. I noticed the beta fish are in larger containers with a little aquatic plant. Always makes me sad to see them in tiny containers at the big box stores. Some free samples today which we appreciated as we foster dogs so having a variety will be nice to try some new things. Would definitely recommend this establishment read more

Our family (including fur babies) really like Pet Supplies Plus. We absolutely love the wash stations and use them on a regular basis. They often have great sales as well. The manager is always so nice to us and gives us great offers and coupons and such. We buy the wash punch card deal to get a better deal on washes. They also have a GREAT selection of foods that a lot of stores in the area do not have for dogs and cats. The staff is nice and kind, and they love pets. They are always willing to help, and are great at helping us find what we need and making sure the baths are ready to use. The store is independently owned and operated. It's a franchise. I highly recommend Pet Supplies Plus. It's one of the best pet stores in the West Seattle area and is run very efficiently. read more

Pet Supplies Plus West Seattle - Pet Groomers Near Me - Seattle, Washington

Bailey our red golden doodle was in for a full spa treatment this 2026 Super Bowl Sunday. The newly hired employee that washed and trimmed Bailey's hair did an excellent job. Big thanks to both of the ladies working, you made our day! read more

See all

Fantastic customer service! The "No back pack" Policy makes perfect sense Literally every item needed for Animal Lovers! Prices Vary The Lady was helpful read more

Update: I called the store manager as suggested below. Someone named Brandon said he was manager but didn't speak like one. I told Brandon that the customer service was pretty bad and shared what happened, he proceeds to say it's likely Julia and dismissed anything said on phone and in person. He didn't listen to us and just ranted about her being good at her job and we realized he's clearly not a real store manager with any customer service experience handling grooming dept complaints. Will not return. Overpriced. There are better mobile groomers with basic customer service skills anywhere else. --------- We loved the location of this store and were excited about until we booked our pet grooming. They told us it would be two hours so we grabbed dinner and came back in couple of hours and they called and texted multiple times to tell us to come. We figured out we were the last pup and the girl wanted to close up and go home. She kept saying it was our pups age and that they aren't a kennel. Our appt was 515 and we picked her up at 719 which they said by 730. Why tell us by 730 if they were going to harass us and lecture us? Nah I'll pass on this place. The female then tried to rebook us and we said no way. Desperate for money but horrible customer service and manners. read more

Pet Supplies Plus West Seattle - Here is where she told us they aren't a kennel. Our dog was there under two hours. Make it make sense. - Pet Groomers Near Me - Seattle, Washington

I'm done giving the owner of this location any money, which sucks because the staff all genuinely seem like good people. Every time I go to this store and the owner is there, he ropes you into a conversation, creeps on women, and he talks about how he's hurting mom and pop stores nearby and how other stores didn't survive his grand opening. Why does it have to be a zero sum game? Why can't people shop at your store for x and another store for y and both businesses coexist? "Well, you don't know anything." Cool, I will shop somewhere else. read more

I can not say enough good things about this store and it's employees. Was so happy to see them move into my neighborhood. You know the feeling when you go to a hospitality driven establishment? (Think Ritz Carlton, Four seasons ) you leave feeling better than you did and well taken care of . these guys knock it out of the park ! It's not customer service , it's hospitality. The employees are what makes this place . The grooming department is just as phenomenal! Just had my little princess get her summer cut . She looks like a supermodel now! (She is usually very timid and afraid getting groomed). She didn't have an ounce of that today due to the staff. Trust me , go here for your grooming needs. read more

Pet Supplies Plus West Seattle - The best - Pet Groomers Near Me - Seattle, Washington

See all

Would give more than 5 stars if I could - that's how much i love this place. I can't speak for the salon so i don't have an opinion about the one star review for that, but as a shopping experience and self wash - this place is seriously the best. I was so excited when this place was opening since i was hoping for some a new variety of treats and toys that the other pet stores don't have, and they sure have a lot! Their prices are more than reasonable, and they price match! What goes above and beyond for me is - well, you can go around to different places and find dog food, toys, etc. for sure, but the employees here have always been the most lovely people i have ever met. I have an "aggressive" small dog (he likes to be protective, but not bite. he's half chihuahua and pom so you understand lol) and everyone has been so kind to him that he's warmed up to most of the employees i would say. They're all really knowledgeable, and if not, they're not afraid to admit it and go ask someone who does know. The owners (Father & Son) are also not just doing nothing either, they are at one of their 3 (?) locations every day i'd say. Really hard working owners and staff. What is the most important specifically to me and isn't really important but just a little anecdote; The other day i was so sleep deprived and out of it that when i used the self wash, one of my dogs actually escaped the enclosure and ran outside ! But everyone was SO quick to act. They took time out to come outside and make a plan to corner him so he would come back towards me - and it worked! He's literally my other half, so if anything happened i wouldn't have known what to do. I am so thankful for everyone there and will never forget how quick they were to act. They also give out regular coupons via their mailing list, so don't forget to sign up ! It's definitely worth it, especially when buying a big bag of food, or a lot of cans of food! read more

See all

Recently started using the grooming folks at Pet Supplies Plus due to scheduling issues with our previous groomer... My pup Bowie has severe allergies (and anxiety) & always comes home happy & excited, never itchy or stressed. They take extra special care to make sure our sweet pup feels safe & secure (and make sure to only give him allergist approved treats I bring with me) Winter & Preston are SO GENTLE & WONDERFUL! We are so grateful to have them in our neighborhood!! read more

Pet Supplies Plus West Seattle - Pic of our handsome man, judging me for watering the plants before giving him dinner. Shame on me! - Pet Groomers Near Me - Seattle, Washington

Very kinds friendly staff. Nice range of products to fit all budgets. Huge selection of dog products. Will carry your purchase to your vehicle. Bob the owner works in store. He's very nice and made sure I got all the discounts I was due. I'll be back for sure. read more

Very friendly staff. 99.9% of the time our products are in stock and on the shelf. We are always greeted and asked if we need help. We love the self wash and use it frequently. The owner has worked hard to get a good and consistent staff of groomers on board and I think this group is great. read more

This is by far the best Pet Store I have ever been to & I will never go anywhere else ever again ! The prices are reasonable and there is an amazing stock of items. I have 5 pets ! A spider, lizard , 2 cats and a dog & This pet store has been my go to for every single one of them! The service from the employees is unmatched. Every time I go there I am greeted kindly & every time I leave a worker offers to help me carry my items to my car . Every worker there is so lovely and helpful . One time I called the groomer there and she talked on the phone with me for like 30 mins giving me real genuine time and attention to answer all my questions and to give me advice ! And her advice was spot on with solving my problem! I've met the owner multiple times , he works alongside his Employees providing not only great service but also hooks it up with some really good coupons !! Also every-time I've talked with the owner he asks me how I like the store & Asks me what He can do to improve the store. And my answer is always , Nothing ! This store is a 10/10 perfect neighborhood pet store! I am grateful for the amazing service they provide every single time . Thank you! read more

Spacious, clean store with very friendly staff. It's a franchise so a local family owns it. It feels good in there.... I used the dog self-wash station. The process is simple. I've also used their grooming services. The groomer we were paired with, Yang, impressed me with how kind he was to my dog when they met. Gave my dog the perfect cut. The grooming area is windowed. As we walked out to the car, a couple of staff said hello to my dog & made comments about his fur post-cut to pre-cut. I liked that - just thoughtful behavior. My dog liked the attention. read more

We love the groomers here - they do great job and dogs love them. They also have a lot of products. I can't find elsewhere except online so it's nice to go local. read more

Great place! I never seen my dog jump so fast out of my car to go here. This place gives such a warm friendly feeling, that you don't get anywhere nowadays. I am a HUGE fan of how it's locally own and the owner really shows that he cares about the place. I rather spend my money here than the other large corporation and honestly the prices are pretty comparable and maybe even cheaper?? I have gotten our kibble here, done their self washing bath station, and their grooming services. Everybody has been super friendly and welcoming every time we came in. GROOMING SERVICE: Yang was our groomer. Since my pup is just a few months old, we did the puppy package which was just a tiny trim and nail cutting. Took 15 mins. It was around $22 and it's a good way to get them used to going to the groomers. I tried to take him earlier but they do require rabies vaccine certification which they can't get until they're at least 16 weeks old. SELF BATH SERVICE; I went around 11am Sunday morning and me and my pup were the only ones there. It was pretty well kept. They provide towels, aprons, different types of shampoos, a collar to clip them to the wall. Drying was a little difficult because the switch was off to the side. read more

Great selection, great service! We came for treats was overwhelmed by amount. Nice to have another addition to Westwood village. read more

Pet Supplies Plus West Seattle - Pet Groomers Near Me - Seattle, Washington

This store is an amazing addition to our beloved white center neighborhood! No more driving to Burien and paying ridiculous prices to a corporate box store. I happened in on only their 2nd day open at this location and met the owner at checkout which was a cool thing to see. They truly care so much about their customers and it shows. Their selection of toys and literally everything under the sun is far and away better than any box pet store around, where most often the things we need are out of stock which has never happened to us here. My only feedback is that I wish they carried RedBarn Bully twists. Our 3 pound Yorkie likes to do everything his 70 pound pit bull big sister does and they are actually chewable for him. They have every other redbarn product it seems except for the bully twists so I still have to venture elsewhere for those. read more

Pet Supplies Plus West Seattle - Your loyal customers - Pet Groomers Near Me - Seattle, Washington

We were so excited for this place to finally open and had such high hopes for all the services that this place would provide, especially, after going to their grand opening! With that being said, I had scheduled with the salon for a nail trim/electric file appointment with Amber for my doggo at 4:30pm on a Friday because that would give me time to get home from work and take the doggo over. On this Friday of my appointment (today), I get texts asking to change my appointment to an earlier time but ignored them since I was at WORK and could not change my appointment. They ended up calling me when I was leaving for work, (around 3:20pm) to inform me that they are closing early since they don't have any appointments... I told the lady on the phone I had my appointment scheduled for 4:30pm and she confirmed it was there, but asked me to move it to tomorrow because I was the last appointment.. honestly the worst customer service ever, my appointment simply did not matter to them. Lol and no, I did not reschedule for the weekend because today, after work, was my only availability to take the doggo in. Such a shame that this happened because this store had so much potential especially with this location. read more

Go Seahawks! Thanks Bob. Your store is amazing. I love how your staff treats my pets and the customer. I highly recommend your store. I can't wait for the Santa pictures on Dec 14 & 15! Thank you again read more

Really great store, well stocked and really kind, helpful, and knowledgeable staff! I just got a dog, and they were very kind about taking the time to help me pick out what I needed, make recommendations, and answer my questions. I've been back a few times now to pick up random items or to make a return, and they've been great each time. Thank you! read more

A wonderful pet store to have in my neighborhood. Everybody that works here is so friendly and helpful.

BEST EXPERIENCE EVER !!! Brandon was amazingly knowledgeable and helpful. He even carried my heavy items to the car. I love the way he refers to his customers as neighbors. Truly puts a stamp on the customer experience. Nia, assisted me with selecting a surprise Father's Day gift for my husband. Not only was she patient but she had a great personality as well. Doug assisted me at the register, being the first face upon entering I was greeted with a genuinely warm entrance read more

Took my Shiba to get her nails trimmed with a bit of anxiety knowing she may not tolerate it very well. Being new to the area, we are very glad we brought her to get her services done here! Julia was very attentive and eager to give it a try knowing it may be a challenge. She was able to get all of her nails trimmed on the first try on her own, and was so sweet with her! She was able to place a soft muzzle on her fairly quickly and completed the task with ease. It's very clear she understands dogs really well and was very attentive to both the owners and the dogs anxieties. Not many places are willing to tend to reactive Shibas but Julia was the first person to give my pup a chance. She was amazing in every way and we are so thankful! read more

Amazing and friendly atmosphere!! Love everything Everything you need for our furry friends in one store read more

I'm updating my review since they have recently priced their services at $225 for a full service groom for large dogs. That is extremely over priced. I've since moved onto the locally owned business down the street which charges me $95 for the same exact service (and takes less time too). read more

I would give them a 10 out of five! I have a 3 year old Doodle who hates to be groomed...has separation anxiety and a few other challenges. Yang is a gentle, sweet guy who managed my sweet wildebeest without a complaint. I can't say enough about the great job he did. It only took us 1 week to get our appointment [Unheard of in Seattle!]. The gentleman who checked us out was also delightful. He even gave my dog a treat that my dog loved! [he is a Gordon Ramsey about food]. I will be going back for sure!! read more

Great new local pet store! They carry the pet food and dental chews I buy for my dog at a great price! the customer service was fantastic and the owner even went out of his way to make sure I found everything I needed. I recommend Pet Supplies Plus and will be back soon! From one West Seattle neighbor to another check it out. read more

Pet Supplies Plus West Seattle - Pet Groomers Near Me - Seattle, Washington

Love this place, the staff is always so friendly! Came in on a Friday afternoon to get more dog food, they were pretty busy but the check out person (his name might've been jack?) was so nice and took the time to help bring the food to my car! read more

We have been to every pet store in West Seattle and LOVE Pet Supplies Plus. Their staff are really friendly and their self service dog bath station is incredible. Bathing our 80 pound goldador at home has been a thorn in our side...now it's a fun adventure chore! We purchased the punch card, which makes it super affordable, too. To top off our already positive impression of the store, when there was confusion about an online purchase being out of or in stock, the owner went out of his way to make sure we had the items we needed free of charge the next day! We can't speak more highly of this place. read more

Kayla in the grooming department did a wonderful job with our puppy! 10/10 would reccomend getting your dog groomed here!

Excellent selection of quality products. Teammates are helpful and provide great advice and service!

Great food selection for cats. Raw and frozen. Plus grooming for cats and dogs. Helpful staff!

The first week they opened, the owner gave me a plush kitty to take home with my purchases. I'm a preschool teacher and I thought this would be a good security/support stuffie for my class. I returned and told the owner this, and he went into the back room and returned with two more kitties for me to bring to my students. Very friendly environment and they carry all the supplies I need! read more

Perfect place to shop for your pet! Very convenient and in town for my new kitty. There is a variety to chose from for everything and the cashiers are always so nice. read more

If you want to support youth, don't spend your money at Pet Supplies Plus in Westwood Village. My 13 year old went in to buy supplies for our Guinea Pig. She was not allowed in the store. Apparently, some kids have messed with their fish so nobody under 18 is allowed in the store without an adult. At first, they, "knew nothing" when I went to buy food etc...then it was, "kids can't buy rodents." I explained she was tdying to buy food. Finally, they admitted they didn't allow young people in the store. I left my purchase on the counter and will go elsewhere. My child has her own money and is caring for her pet... We won't support this business. Discrimination of any kind is wrong. read more

Very Friendly staff. Excellent groomers. The groomers have a nice gentle way with animals. Even our little nervous chihuahua was at ease as they trimmed her nails. It's nice that we can just text for an appointment and they can often fit us in same-day. read more

Great groomers and knowledgeable staff. I also appreciate the self wash option. Thankful.

I was super sad when I saw the PetPros was leaving, I've been super happy with Pet Supplies Plus. I go regularly and the staff are always nice and welcoming. They also regularly send out coupons! I met the owner on my last visit in and he was so nice! Happy to support this store and highly recommend if you need some supplies. read more

Update - per their comment, I called to discuss it with the owner, who by the way, had no idea this had happened and didn't know his social media team suggested I call to discuss it. Owner said he would call me back and never did. Zero resolution to the situation. Original post - I love supporting a neighborhood owned business and was so excited that we found a local place for all of dog treats and grooming needs. My dog was groomed here several times - we had great things to say about this location. However, last time we went, I hadn't heard from the groomers after my dog was there 3+ hours so I texted for an update. 45 minutes later they let me know that my dog was having a hard time and had been biting and scratching them so they couldn't groom him or even blow dry him. They asked to keep him for another hour to see if he would calm down enough for grooming. I decided against that as this sounded extremely out of character for my dog and felt they had him way too long to not have been able to groom him or even call to tell me this was going on. When I arrived ten minutes later to pickup my dog, they explained they couldn't allow my dog to stay any longer as he was taking over appointment time from other dogs (why did they ask to keep him any longer originally?) and all I could tell was done was his back was shaved but he was still wet and had longer hair everywhere else. They offered me a 30% discount to which I asked for the owners to call and discuss fair pricing because 70% of the service was not done. The manager took my info, said the owners would call and expressed her apologies but still to this day I haven't heard from management or the owners. I honestly think they were overbooked and tried to place blame on my dog but since I haven't heard from management I really don't know what they did with my dog for over 4 hours but I do know I would not trust them with my dog ever again and my dog has yet to bite or scratch anyone else to my knowledge. read more