Nurse practitioner very knowledgeable and friendly. She recommended some over the counter…read moremedications and also gave me a prescription and I was finally feeling better. I will definitely go back and have been recommending Minute clinic to all my friends and family!

From the owner: MinuteClinic® in NASHUA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

If I could give zero stars to MinuteClinic I would. I took my toddler to the MinuteClinic because…read morehe had recent onset flu-like symptoms and I didn't want to wait at a real urgent care or ED. The NP at the MinuteClinic told me my kid didn't need a flu test, but after my insistence (I am a physician myself and was sure he had the flu), the NP finally gave in. The flu test was indeed positive for the influenza B strain and it was early enough in my son's course for him to benefit from Tamiflu. They took my insurance and had me pay my copay. Everything seemed okay, right? 3 weeks later I get a bill of $170 despite my insurance, including an incorrect double charge for the rapid flu test. I figure, not a problem, I will call billing and get this straightened out. Here is where MinuteClinic needs to be investigated by the media and legislators, because it is impossible to reach a human being on their only customer service line at 1-866-389-2727. I waited 2 hours, only to be hung up. The next day, I call again, and immediately the transfer to billing goes straight to voicemail (!). I leave a message and was never called back. I try again the next week and the same thing happens. I can't for the life of me reach a human being despite asking for billing, customer service, supervisor, etc etc. Worst still is two months later, I get a third-party collections notice for this bill. It too has the same number for me to call to resolve the bill 1-866-389-2727. I still can't reach a human being to this day. I can only gather that this is done intentionally so that when patients receive a collections bill and cannot reach any human to resolve legitimate issues with the bill, we then are forced to pay the bill in full so as not to hurt our credit scores. Even trying to pay the bill took 1 hour of waiting on the phone. This is a disgrace and should be illegal. Never again will I go to or recommend any of my patients to go to MinuteClinic for the convenience. You will pay for it later in the sheer frustration of being unable to resolve a legitimate billing issue with a real human being and taken to collections anyway.

since i have Aetna insurance I went check wound in my thumb and NP look at it and just told me that…read moreyou have to go to primary doctor and i have received $139.oo bill just to tell me you have to go to primary doctor

Best Urgent Care around. The staff is great, and caring. I recommend going here over going to any…read moreother Urgent Care in Haverhill.

The staff was friendly, and only a little after I completed the intake form, they started seeing to…read moreme.

I went to ClearChoice Urgent care recently 1/5/25 and I was very pleased with the service I…read morereceived. I made an appointment online and really didn't wait too long to be seen. The receptionist was very pleasant, and the office was very clean. I saw Jen that day who I believe was a PA or NP however, she was very nice explained in detail about my problem and I didn't feel rushed at all even though it was very busy that day. I know they rotate staff there, but I hope Jen stays there. Overall, I had a good experience.

If I could give 0 stars I would.. I walked in and was immediately told they were only taking pre…read moreregistered appointments and they were closing early.. I've never been to an urgent care where appointments were required. the whole point of urgent care is to be able to walk in (which they advertise you're able to do online, on their door, etc).

I came in feeling ill, weak with a bad cough. While I was waiting to be seen I felt like I was…read moregoing to faint. The staff did move me up in line to be seen but I was told I had to sit there in the waiting room until I was called. I knew I was going to faint so sat on the floor with my head back. I told the staff I was going to be sick and I was given a barf bag (gave me the bag and walked away). I got sick in front in all the people in the waiting room. Someone did come out to take my vitals but was unable to as I was getting sick, she also walked away. I sat/laid on the floor for about another 10 -15 minutes until I was called. If there were no beds available at least move me to the back so I don't have to sit on the floor and get sick in front of the people waiting. A little empathy goes a long way. Very poor care! Note: I was seen and diagnosed with acute bronchitis

This is the worst fucking company!!!! If I am ever injured I would rather die than use this…read moreunscrupulous service. It is already annoying enough to have to fill out your information but to have dozens of the same company be completely worthless because it is individually owned and operated as a franchise and doesn't share your information between locations, well that is the last straw for me. I came here out of convenience and it was not worth that much.

My doctor's office was closed so I figured I'd give this place a shot. I'm glad I did. The…read moreplace is clean and bright. The staff is super friendly. I was very pleased with the care provided by a nurse and a PA (I didn't need a doctor). I would recommend this place highly.

I made an appointment as follow up for being seen for a tick bite 2 weeks earlier. At that previous…read moreappointment the NP ordered a 1x dose of doxycycline. I returned with symptoms of headaches fatigue and stiff neck all new symptoms. A different np gave me a ten day dose of doxycycline and tild to to return if symptomatic or want a blood death. So I went in today with continued symptoms and wanting to get a lab test which they do there. I waited anout 15 mins when the secretary called me over, telling me that the first np i had seen had reviewed my chart and she said she will not do anything she wants you to go to your PCP, an hour away and closed on a sunday....very odd way to deliver ( or not deliver) walk in services. Very poor customer service. ​

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

Walked in and was immediately assisted. Facility is extremely clean. Everyone was extremely kind…read moreand made me feel comfortable. I was taken back super fast and was only there for maybe 25 minutes. The nurse and PA I saw were super kind and made sure I understood everything. She sent a prescription over and I was good to go. Everyone was so wonderful and I highly recommend anyone to go her and you can check online before you go in to see how many people are in line so you don't have to wait forever.

If I could give this company, a zero star or the option to get a -10 star, they would have received…read moreit! Got x-rays on 12 June. They were supposed to send them to my Primary Doctor that day or at least a few days later to have the radiologist. Read them and write a report and send them over to my Primary Doctor. They didn't! They never sent anything over. I called them five times to try to have this information sent over. My Primary Doctor called them three times. Every time we called the number doesn't exist! I called the main headquarters and they didn't have a number for this specific, Londonderry POS office! I finally had my wife stop by there 12 days later, now keep in mind. I didn't need the x-rays anymore because the pain that I had in my shoulder had been diminished to the point where I really didn't need them anymore. All they kept saying when she stopped in there was they don't know what happened, they couldn't find my appointment even in the system until they actually did their job and found it 10 minutes later while my wife were still there. They don't know why their phone number was not working because they said there was no issue that week. They're clearly was, because I called from two separate phones, a landline and a cell phone. Their number still does not work when my wife was physically there in the office, calling them and the woman behind the desk just said she doesn't know why. Now that I'm having to pay for the x-rays which I don't mind doing, but I no longer need them because I no longer have any more pain in my shoulder. Regardless, I'm paying for something that they cannot do for me. Which is send me the x-rays digitally so I can send them to my Primary Doctor. My wife picked up a CD and lo and behold. The CD doesn't work at my house Newark and my doctor open it! All they need to do is their goddamn job and send my Primary Doctor a digital copy! She said she can't when I talk to the receptionist again. I told her I need to speak with a supervisor and lo and behold... Guess what? She's not there today! Every excuse in the book they came up with! Sounds like a politicians kind of answer when dodging questions! Not much different than the POS Pete Hegseth or Trump. This company is definitely following along the lines of their fearless leader and following along the lines of dishonesty. There is no accountability at all with this company. I will never, ever go back! And I will tell all my friends. Word-of-mouth goes a long way, especially when I have over 13 million+ views on Google alone. Never mind Yelp and Tripadvisor amongst other review sites! But 13 million+ just on Google alone. Here comes yelp review right behind it. This isn't my first rodeo. Yes, read it clearly convenient MD. The word will be going out.

My only grip is the charge is way too high for an office wellcare visit that only took about 20…read moreminutes.

honestly DR Shih is wonderful person however he's unprofessional when it comes to dealing with…read morepatients. I respectfully told him (DR Shih) several times about my significant back issues & he thought I had muscles contractions and it turned out I have a herniated disc touching the nerve and Im literally in Excruciating pain and I also explained to him how my back injuries is getting worst over week. I been to the emergency room twice I can't sit, stand or lay down for more then 5 minutes without feeling significant pain & you know what he tells me ?oh I really don't know about back injuries but you will be okay in a week or so here are some ibuprofen's & you have an appointment sept 18 and I can't do nothing for you.I kept telling him the pain is increasing for the past week I have paperwork to verify it with the updated cat scan results however he's doesn't communicate properly and if you see him everything is rush.When your a doctor your supposed be make the patient feel valued and comfortable and not always about (expedited services) now I have to go to Boston emergency room.Please if you care about your family I highly recommend you go to more professional doctor that will listen and does efficient work and with pride Roberto Alvarez he's a great guy don't get it wrong he's jus not the best doctor you want someone who cares for you and i been with DR Shih for 3 years and everything was mostly good but it can also be expedited and lack of communication with him.When it has to do with your health that's more then a little concerning