My little Murphy jumped out of my son's arms because he's such a crazy little Aussie. Poor guy was…read morein a lot of pain, but thankfully they saw us the next day for a treatment plan! He had a small fracture, they put in a stent, and he's been doing much better. We have a long recovery journey ahead and plenty of follow-ups, but I am grateful for this group.

The first time I went to Hebron Animal Hospital, my little dog was offered a treat. When my baby…read morewouldn"t eat it, I was told that there was something wrong with her because she had refused to eat it. i explained that my dog had just eaten and was also probably a little nervous because she had never been in their office before and didn't know them. However, he kept insisting that she eat it and shoving it in her face was not working. He then explained that the reason that they offer the treats is to determine if there is something wrong with the dog. This "wanna-be psychiatrist" continued insisting she take the treat until I finally had to ask him to please stop and to please get on with the exam. I felt like I was in the middle of a "Saturday Night Live Skit!" I had determined that I was never coming back. However, there came a time when I needed a Company that would do home visits and they were hard to find in my area except for Hebron Animal Clinic. i reluctantly scheduled them, only because I was hoping it would be more comfortable for my baby this time. So my next wierd experience with Hebron Animal Hospital was when David Hale and Megan Mulberry came to the house. David didn't even interact with my baby. Neither he nor Megan interacted with her...not even an exam. David just turned his head to look at her while he and Megan just stood there and stared. i think he might've touched her paw and called it a visit. Again...I felt like I was in a "Saturday Night Live Skit!" another issue with this Company is that Christine likes to interupt another receptionist while they are in the middle of helping me on the phone. i read the other negative comments regarding this place and hopefully mine will also help others to look somewhere else to take their furbabies. Please find someone reputable that is educated and Medically qualified to treat your baby. Otherwise....if you want a clown show and plenty of "comic relief..." Christina, Megan and David are your guys!!! LOL!!

Dr Dell and her staff are great, always take such awesome care of our baby who suffers from…read morepancreatitis. It's an all cat vet (sorry dogs), but great for anxious kittys and wonderful to find a vet who specializes in feline health! One of few privately owned vet care & hospitals AAHA certified in the area, so you get personal attention AND still get reasonable prices. We highly recommend Dr Dell and her team and feel so lucky and blessed to have found her a few years back (and we drive almost 30 minutes to her office - yes, they are that good to our kitty and us!)

I started taking my cat Comet to Dr. Dell after he had a surgery at a previous vet. I had felt that…read moreour previous vet did not properly address my concerns about Comet and the pain he was in. From the first visit, Dr. Dell immediately got to work and introduced me to the feline grimace pain scale. She educated me thoroughly and showed me that Comet was in a lot of pain as I had thought. Over the next 6 weeks Dr. Dell and her amazing staff did absolutely everything under the sun to help Comet. He was given pain meds, all of my concerns were addressed, and he was happier than he had been in weeks. Dr. Dell made sure Comet had the most pain- free last 6 weeks of his life possible. I could not recommend the Cat Vet of Hebron more. Thank you all for making sure Comet was taken care of and loved.

We took our 7‑year‑old Husky, Luna, to Tri Point after having ongoing issues with another local…read morevet. I'm so thankful we found Tri Point and Dr. Burcham. Instead of rushing into exploratory surgery, he suggested running a specific test he felt might reveal the real problem -- and he was absolutely right. That test showed exactly what was going on with our girl. She avoided an unnecessary surgery and is now happy and healthy again. They got us in quickly, treated us with kindness, and took Luna's situation seriously from the moment we walked in. We'll be taking all of our pets to them from now on.

Terrible, overpriced, overcharged, no transparency in pricing. $300 every time you step in the door…read morehere! Beware!

Always helpful and knowledgeable. Listens to what you explain and is through in his science and…read morejudgment

Dr Middendorf is amazing! He cares for these animals like they are his own. hIGHLY recommend him…read moreand the practice!

Everything they is professional yet on a friendly side…read moreLooking. Forward to there new location... more room for exam rooms

We have been bringing our kitty, Alfie, to this practice since we moved to Delhi. I cannot…read morerecommend them enough. They exude empathy. They check up on their patients. They took all the time I needed to explain and listen. I am so happy our pets are in their care. The entire staff is exemplary.

We've been taking our animals to Dr. Huesing since 1990. We've moved several times since then and…read morekeep getting further away from his office. We live in Crittenden now, but I still make the trip to see Dr. Huesing. The office has always gotten us in quickly and the prices are very reasonable. He won me over when my kids were toddlers and we got a puppy from the pound. Two days after we got him home he started getting sick and was diagnosed with Parvo. We couldn't afford a huge vet bill and, long story short, Dr. Huesing kept the puppy at his office for 2 nights and gave the puppy medicine. He only charged me $30 for the medicine when the time came to put him out of his misery. He can be a little gruff at times, but it's only when he thinks you are doing something that is not in the best interest of your pet. He will tell you what he thinks, which I appreciate. I've tried other vets closer to home at times through the years, but I never cared for any of them as much as Dr. Huesing. His years of experience have made him very knowledgeable and I'm sure he's seen it all. His staff has been with him just about as long and they are wonderful as well.

We took our senior doggy here for the first time today and they treated her so well!! Affordable,…read morekind, and thorough! We will be bringing both of our pups here from now on.

Dr. Brinker is the best! He is kind and compassionate and a…read moretrue animal lover. I have been taking my animals there for 30 years . when your animals are like family you don't trust them to just anyone and his team couldn't be better. Thank you for caring for my fur babies couldn't imagine going anywhere else

My Father has been taking his cat to Dr. Brinker for many years. He always said how impressed he…read morewas with the service and care he received. I was traveling to Cincinnati and my dog was sick. I was blown away with how methodical and thorough Dr. Brinker was. He ran some diagnostic tests on site and ruled in, and out, potential problems. Very impressive. I highly recommend him and his friendly and knowledgeable staff. Top notch all the way.

We have been clients of PetVet365 for four years and love them! After moving to the area 12 years…read moreago, we had two horrendous experiences with another vet and lost two of our dogs after care at that vet. (After boarding one of them, he died in my arms an hour after picking him up. They didn't notice that he was in respiratory distress. Just thought he was "nervous.") As you can imagine, we were very wary of looking for another vet. Thankfully, we tried PetVet365 and have been very pleased with them ever since. Over the last four years, we have rescued two dogs and had two still from when we moved here. Sadly, one passed due to age and heart issues that he had had all his life. PetVet365 managed his cardiac meds for several years until he passed at age 15 and 9 mos. However, one of the rescues was adopted as a puppy, and PetVet365 even helped socialize him until he was old enough to socialize in other environments. They welcomed our second rescue with open arms at the age of two. She had her semi-annual visit today, and she thought she was at a play date! Even our 16 1/2 year old chihuahua, who can be grumpy with anyone not her family, loves them! Their hours are so convenient for us because we work during the week. They always follow up to see how the patient is doing after a visit or procedure, which I greatly appreciate, having been in the medical field for 40 years myself. One item that I would note is that just like in human doctors' offices, you have medical practices and you have urgent care. You wouldn't walk into a doctor's office where you are not a patient and expect to be seen. You would need to establish care. That is not to say that they absolutely don't take walk-ins because I have seen people bring in a dog that they found and they scanned the dog for a microchip. That being said, if you're part of the wellness plan, they can be reached by text after hours, which is quite helpful. One of our dogs was on a prescription diet for urinary issues and that can be pricey. We got his diet through Chewy and never had a problem with getting his prescription for us to mail in ourselves. Also, we take their flea and tick meds to Costco where the price is the lowest. Again, never a problem to get that Rx in hand. No attitude whatsoever. When we brought up the diet after he had been on it for awhile, Dr. Smith gave us her blessing to wean him off of that and put him on regular diet to see how he does. We love this practice and would recommend to anyone looking for a vet!

ZERO STARS While they are friendly and seem helpful BEWARE!…read moreI strongly advise getting a second opinion and a price quote before proceeding with any major testing or treatments at PetVet365 Florence, specifically with Dr. Carson. My experience here felt less about my dog's health and more about upcharging at every opportunity. During our visit, the vet stated her main concern was a potential thyroid issue and recommended the more expensive "send-out" blood work and urinalysis because it would allow them to "see more." When the results came back, I was told the only abnormalities were elevated cholesterol and liver enzymes, and they immediately pushed for an $800 abdominal ultrasound as the next step. (thyroid is in the neck btw but they wanted to scan the lower abdomen) Because we had just paid a massive bill for the initial testing and fees(almost 800), we paused on the ultrasound. When I explicitly asked what the blood work showed about his thyroid, I was shocked to find out that a thyroid panel was never actually run. Even though it was their primary concern, they excluded it from the expensive panel and then wanted to charge me an additional $78 to do it much later, completely ignoring the fact that elevated cholesterol and liver enzymes are classic signs of a thyroid problem. Meanwhile my dog is deteriorating fast and barely able to function at all and they knew this. To make matters worse, there was a completely unacceptable medication switch. Without clear communication, they swapped out the medication refill I specifically asked for through text for a significantly more expensive one. At this point it felt like a deliberate attempt to get more money out of us and there was really no excuse for this mistake as the meds were not even named close to the same and they had it in black and white so they didn't hear or see incorrectly. We immediately took our dog to a different clinic for a second opinion. This vet listened, ran the correct tests immediately, and definitively diagnosed his thyroid problem within 48 hours so she could start the right medication. The most shocking part? The next vet performed all the same tests--including the ultrasound and the specific thyroid test--for less than half of what Dr. Carson and PetVet365 were trying to charge us just for the ultrasound alone. If you go here, double-check your itemized bills, verify exactly what tests are being run before they draw blood, and do not be afraid to walk away and seek care elsewhere. *Also fyi if you keep searching on here you will find many such reviews that are just buried and I am sure they will give the standard response that sounds like they did the right thing as they did to the others that dared to call this out. I assure you they did not. Save your money and more importantly the life of your pet and go to another place.

Dr. Gage accepted us as a new patient and was extremely thorough and explained everything in…read moredetail. I just adopted a rescue who recently had a broken leg surgically repaired. We didn't have any guidance for the ongoing care of the dog and the leg. He reviewed previous x-rays, clinic notes and took new x-rays to make sure the pin in the bone was in place and the leg was healing correctly. He checked her out, gave me good information on future care, gave her 1 parvo shot and that was great. His staff, Karen and Tracy were very nice, took an interest in our case and took an interest in my dogs history thru abandonment, leg break, shelter and adoption. First impressions were very good.

Im only working with Drs who acknowledge facts, not docs who ignore info and wont discuss the dog I…read morebrought on the basis that they've seen other dogs in the past. Even though I asked when I made the appointment if they could coordinate with his old vet to transfer paperwork they refused to believe he was vaccinated and different people kept popping in and out of the exam room and running around with syringes when we were there for allergy and flea meds.

The vets here are good, knowledgeable and have access to new technology. However this comes with a…read moreprice and they will try to sell you things that you probably don't need. For example, they told me I need to test my dog for heartworms every year... not a cheap test. My other vet said as long as she takes her medicine monthly, there is no need to test annually. The also told me she would need IV fluids, a heated table and pain meds after she was spayed. My other vet laughed and saved me $350. I was also on business in Japan when my dog got sick and they would not treat her without my consent.... which was quite an ordeal when I was half was around the world and 14 time zones away. All that being said. This is a good clinic and in an emergency is a good place, but I would not recommend for annual vaccinations, as they can be quite expensive.

We needed a vet that was close and thought this was a good choice until recently. Our dog had blood…read moredrawn last week due to frequent urination in the house (using test showed high sugar levels) Doctor suspected diabetes. They were going out of town until Monday and wanted us to wait until them to start insulin so they could get us in for an office visit to show us how to administer saline on our dog (this is Thursday) we also asked about our puppy, who had blood drawn to get spayed they following week - she has been scratching at her ear. We requested the Doctor to look at her ear while the blood was drawn and we were told no, we had to schedule a separate visit for this (this was Tuesday as well.) My husband called the Vet again and informed them that we could purchase the insulin for our dog at Walmart or Kroger, brother-in-law can show us how to administer the shot (he is a nurse - I know not a Vet tech...) and all we wanted to know was the amount to give. The Doctor relayed that we could go to (provided the location of an emergency vet) and receive a class on how to administer the insulin and they would provide the dose otherwise we would have to wait. My husband said at that point we would be switching vets. He was told OK and was then hung up on. Oh, they also wanted to charge us 450.00 to spay our puppy. We called the vet we used in Blue Ash that helped us through the rescue of one of our dogs and did everything over the phone with us. EVERYTHING with Burlington Pet Hospital was all about the MONEY....... I will gladly drive the 45 minutes to get the service that our dogs deserve and not be robbed blind in the process.....