I cannot say enough good things about Anicira Veterinary Center…read more Another veterinary center told me it would cost $10,000 to treat my fur baby's prolapsed urethra. I was devastated and terrified that I was going to lose him. In desperation, I found Anicira and called--completely in tears. From that very first phone call, the staff was incredibly compassionate, patient, and understanding. They listened, reassured me, and immediately eased my fears. Most importantly, they were able to perform the surgery for significantly less, making it possible to save my baby. When I dropped him off, they carefully walked me through the entire procedure and explained exactly what to expect during recovery. After the surgery was successful, they once again took the time to go over every detail of his aftercare so I felt confident bringing him home. At every single step, the staff was kind, professional, and genuinely caring. Without Anicira, I truly believe I would have lost my baby. I am forever grateful for their compassion, expertise, and commitment to helping pets and their families when they need it most.

Everything went exactly as they said. Even though we arrived a little later than scheduled, they…read morestill took us in and kept us informed about the dentals. Kate, the vet-tech, greeted us when we returned for our 2 furry boys. She has such enthusiasm and a tremendous passion for her work . She explained everything they did during the dental procedure and patiently answered all of our questions. The dogs are recovering well. Thanks to the whole team at Anicira Manassas

My kitty had a seizure for the first time and we had to rush her to Medvet because it was after…read morehours, as always they took great care of her.

Unethical and despicable. Charged my son over $5000 to…read more'treat' an old cat for 24 hours dying of natural causes. When he told MedVet he could not afford to keep the cat there, they discharged her 'against medical advice,' charged him $400, and called the state and reported our family for 'cruelty to animals'. Horrible experience. Extortion and unethical.

Dr Medici is amazing and truly loves her job! She listens to everything and gives honest advice…read more She takes great care of our senior dog and never judges if we don't want to do certain things. Receptionists are very friendly and helpful

First time after moving to the area and the Veterinarian was patient with my corgis. Hopefully we…read morewill get my corgi not to be afraid at her appts. My other dog, a lab did well and they were very caring and kind with both!

I just left Pender Vet in Manassas, and I honestly feel so grateful. My girl Luna (German Shepherd)…read morehasn't had the best experiences with vets before. A lot of places just didn't show much compassion. I walked in nervous, but this visit was completely different. They brought us straight back to a room so Luna wouldn't get overwhelmed. The receptionist with the side-shave and glasses was unbelievably kind and even checked me out right in the exam room so Luna didn't have to go back through the lobby. They were amazing and so thoughtful. They're super organized too. They gave me typed notes that were actually helpful and clear. And Dr. Mayo was incredible and literally sat on the floor with me and Luna for about 45 minutes, just letting her warm up and taking everything at her pace. I've never experienced that level of patience at a vet. Maritza, the vet tech, was also so gentle and calm with her. I walked out feeling relieved and genuinely thankful. The whole team was kind, compassionate, and clearly cared about Luna's comfort. If you're in the Manassas area, I highly recommend Pender Vet.

Can I give 10 stars? This place is owned by the larger Pender group, but it is run by a real vet…read moreand run well. My experience has been more like an old fashioned vet practice than a corporate vet practice. I have so many good things to say I don't know where to start. I drive my 3 screaming cats 30 minutes to see dr. Mayo. Here is why - She doesn't over schedule her appointment so she takes time with pets and their people. I don't have to wait. She actually explains things to the lay person so you understand what is going on with your pet and what her plan of treatment is. We had a complex problem with my cat And she came out to my car to chat, making even a covid experience very personable. She makes recommendations that are useful. She is obviously up to date on the latest studies and vet science and applies the knowledge in her practice. She is very experienced and really knows cats, I assume dogs as welI. She is also compassionate and gentle with pets, and their people. This is really important too, as I lost a pet. She knew things were bad and went out of her way to call me later in the evening with test results so I wouldn't have to wait until the next day. That is all part of a very high level of communication with owners. The staff is great too. Informed, professional and accurate. The vet techs have been great, displaying the characteristics that live up to Mayo's standards. I believe Dr. Mayo runs the place, and she does so well. This is the vet to go to. I hope as they get busier things don't change.

Responding to the business owner's response: 1. I primarily…read moreasked for an annual checkup as my dog has diarrhea every couple of months and that's normal for him. Despite that info, your team made a strong case about selling prescription treatment and you admitted to me verbally that your technicians didn't communicate that and weren't well trained. 2. When the technician lady I spoke with yesterday kept on cutting me off and saying that I was the one who rejected the heartworm test because your hospital "always" does things right, yes I got frustrated. I told her I was going to hang up and that I would find another hospital because I didn't want to continue being talked over and gaslighted. In my perspective, a proper response from your team would have been "I am surprised to hear that wasn't relayed to you. There must have been a mistake." And not "Our hospital always asks the owner so it must have been you who rejected it" esp when she couldn't find any records 3. Lastly it is my bad for assuming that the technician was the doc's wife. I am truly sorry for that. Being Korean myself and supporting a lot of Korean establishments in NOVA, I see a lot of husband-wife businesses. That lady's demeanor said she didn't care about losing my business at all so I assumed she was related to the owner. I am sorry as it was a cultural misguided assumption. Since you say that you are hoping to improve, my sincere feedback for your hospital is below: 1.) Please take some time to improve on empathy and customer service. Take a moment to listen to the customer. Please refrain from being defensive, cutting people off, arguing back, etc. I have never in my 20+ years in NOVA have come across an establishment where I felt the communication was this difficult. 2.) Kindly take the time to talk with patients & train your technicians on products they are selling, on customer service, on promoting clear/transparent processes. Yes you treat animals. But you are the main communicators with those pets' owners. Does a doctor at the hospital only checks up on the patients and prescribes treatment? No - they talk with family members, clearly explaining and assuring of what they are going to do and train their nurses to best assist with the treatment. That is part of the job and is a huge part of patient care. I have a right to my experiences and to share my perspective as do you. Please don't accuse my experience as being slanderous and unfactual. Obviously there was a lot of miscommunication but maybe that in itself can be a starting place for you to reflect on how to best mitigate those problems in the future. I wish you and your business best of luck. ---- It's not worth the stress, people. Please don't be swayed by the prices & look elsewhere. Three main reasons why I'm taking my dog elsewhere - Unclear Practice/Process, Poor Communication, Aggressive Attitude toward customers. A couple of weeks ago, I brought my dog in for an annual checkup. He was having diarrhea but I wasn't too worried as it happens occasionally, but since my dog's annual checkup was due in a month or so, I thought why not bring him in early just to check? I relayed this as I checked my dog in. Then a headache ensued with their technicians trying to sell my husband this comprehensive treatment plan to my dog. I was so confused - how could there be a treatment plan when the results of the bloodwork wasn't even out? When I went to pick up my dog, I told the doc - I get all the other shots you're giving my dog, but "what's the difference between getting my dog prescription food vs. feeding him a bland diet for his diarrhea?" And the doc said, "you don't have to cook." ...I was baffled. There was a miscommunication, a large part of it was due to undertrained technicians which the doc admitted to, and yet he had a standoff with me for 30 minutes. Whatever, I just wanted to take my dog home. THEN, a couple weeks later today, I was ordering heartworm medicine through Chewy and they declined it. I call the hospital and this Korean lady whom I assumed to be his wife based on how she was asserting herself, tells me that my dog didn't get his annual heartworm test. I asked her why then didn't they tell me when I went in for a checkup and then she aggressively argued that she's sure that someone must have told me. She looked in my records, but there was no record of me saying I declined the heartworm test, because I didn't. Yelp-fam, I told you the facts. You decide if the headache is worth it. Prices are great. But if you're anything like me and want the absolute best care for my dog and be treated in a professional/kind way, then pay a bit extra to get care elsewhere. Walk away. Also, DM me your favorite vets in NOVA. Looking for a new one for my fur-best friend.

I would recommend this animal hospital to anyone! My dog is normally sensitive and fearful but the…read morekindness from the vet and staff have made him more comfortable. Dr.Chun is a very skilled doctor. I would give 10 stars if I could!

Nice to my dog and got the job done in short order - would recommend based on my experience.read more

they are money hungry only they don't care about the pet all what they care is to bring you back…read morefor more test and money even if will hurt your baby fur they want to make money in anyway possible even if cost you losing your pet

We have been customers for many years and have had many family pets taken care of here. Dr. Fuller…read moreand now Dr. Praveen. This is a top notch and trustworthy outfit. The care staff and Dr. Praveen Yadlapalli is professional, open minded and very skilled, with your pet's health and wellness their first priority. I would recommend this clinic to anyone who loves their animals as family as we do.

Dr P. and staff have been super helpful after my puppy got into something she shouldn't have. They…read morehave been conscious of prices and it's honestly one of the better vets I took her too in the area.

I have been a customer since 2006 and Caring Hands Animal Hospital in Bristow, VA is my vet. They…read morehave always taken incredible care of our animals in good and bad times. Highly recommend and unless there is an after hours emergency, they are the only vet we trust. Every doctor is patient and very knowledgeable, compassionate with each pets passing over the years. Dr. Dean and Dr. Murphy have taken excellent care of our pets for years.

I never thought I would be writing this. I grew up wanting to be a veterinarian and once deeply…read moreadmired Dr. Murphy. I even shadowed her as child. Unfortunately, my experience surrounding the euthanasia of my dog Paisley completely shattered that respect. Paisley was my best friend. I picked her out, named her, and loved her for her entire life. I found a tumor on her over a year ago and repeatedly told my family, offered to schedule vet visits, cover all costs, and handle transportation. Those offers were refused. I was not informed when the decision was finally made to euthanize her. I had to find out from someone else. I was promised the opportunity to be involved, to ask questions, and to be present for the discussion and goodbye. Instead, I was forced to watch over FaceTime while Dr. Murphy and my mother repeatedly left the room to discuss matters without me. When I tried to ask if they could wait so I could be included, I was talked over and told they would proceed anyway. The rest of my family was given notice and allowed to be present. I was intentionally excluded from my own dog's final moments. Regardless of circumstances, the lack of empathy, communication, and basic compassion shown to someone grieving the loss of a deeply bonded animal was devastating. This experience caused immense emotional harm, and I would never recommend this practice to friends or loved ones. Paisley deserved better. So did I. Edit: I also find it concerning that this practice appears to ask clients to edit older reviews, which has the effect of burying negative feedback. That feels inappropriate and raises serious concerns about transparency.