My little girl needed a follow up for her shots and meds. He got greedy fast. Really greedy. When…read moreI questioned the estimate he said he might be able to lower the charges a little bit saying "I could lose my license if...". He didn't approve of my getting my kitty's meds from Chewy (drastically lower cost) or the local compounding pharmacy. Her initial prescription was ordered by his cooperating pharmacy on the east coast. 2 click pens were paid for (per my call to that pharmacy) but I was only given 1, yet paid for 2, later the 2nd was "given to me as a courtesy". The estimate was lowered from $610 to just under $200 for shots and weight, no exam. My little girl was howling and hissing after being manhandled. The building is deteriorating, walkway broken up with lots of debris, lots of scratches and chips in exam rooms, lots of overpriced "products" for sale, staff is harried and seemingly overwhelmed. We are moving on.

When I moved to the west side of Madison I was in need of a closer vet for my cat. Having had bad…read moreveterinary experiences before, I was a little fussy about who I wanted to care for my animal. I found West Towne Veterinary online and went to check it out. I got there right before closing and Dr. Ken was kind enough to take time out of his evening to tell me about their cat friendly practice and show me around the clinic, including the areas that they perform surgeries and teeth cleanings. Dr. Ken has now been daisy's vet for the past three years and I can't say enough about the exceptional care they have provided to her! From the friendly office staff, to getting her in for emergency appointments... they even have cat boarding and a cat gym! They also offer "cats night out" events where your cat can socialize with other cats and you can learn information on how to better care for your pet. And to top everything off, Dr. Ken is one of those veterinarians that paddle boards and home brews. Can't beat that-- I wouldn't go anywhere else!

Impersonal service, even for Covid times. When contacted for help with ordering meds online, one…read moreparticularly disinterested woman answering phone stated, "If you don't like it, go somewhere else!". We then received an email that we were dropped from their services. Looks like a blessing in disguise. We don't need to tolerate a Vet Don't Care clinic.

When we moved to the area and needed a new vet I received several recommendations for Black Earth…read moreVet Clinic, so I'm surprised to see only one review here. My Boston Terrier suffers from year-round allergies to both environmental and food elements. This was the first vet that suggested an injection instead of a daily pill. Not only was the injection less traumatic than pills for my dog, it was also less expensive. Because we were in here at least every 6 weeks for the allergy injection, we got to meet most of the staff. We were always greeted with enthusiasm and kindness, they seemed genuinely excited to see my dog. The techs and the doctors never rushed us and always took the time to listen to my concerns. They also offered a lot of knowledge along the way. Their prices are very fair and they never charged me for an office visit when we were there solely for an injection. During a yearly examination it was discovered that my little guy had a fractured tooth and would need it pulled. I was overly paranoid about him being put under anesthesia and when I dropped him off for surgery, the staff could tell. They were so incredibly nice and assured me that he would be fine. While he was getting ready for surgery they recommended they pull some other teeth to avoid future issues. They kept me informed before, during and after the procedure and made sure I understood exactly what they were doing. When I came to pick him up the staff told me that he got some extra attention during recovery, as they brought him to the front to hang out with them. I can't tell you how much that put my heart at ease. Dr. Leslie performed an at-home euthanasia for our neighbor's dog who had been suffering from cancer. She encouraged our dog, the neighbor dog's buddy, to be there during his last breaths. Everything about this clinic and their staff is wonderful....with one very small exception. There is one woman who answers the phone often and she can come off as quite rude/short. It's a little off-putting when you're not expecting it but easily looked past if you make it into the clinic to meet the rest of the staff. I would, and still do, recommend them to anyone in the area.

I love this clinic and would recommend to anyone who wants their pets well cared for. Very kind…read moredoctors and staff. Love them!!

They are extremely dishonest and make it extremely obvious that they could care less about our…read moredogs. Their only goal is to make as much money as possible. They are willing to agree to anything as long as it gets you in the door. We have spent going on $2,000 in only a few months with them yet they have been extremely dishonest and evil. They refuse to even group vaccines that American Kennel Association and other vets say are safe so they can charge additional visit fees despite telling me they would group the vaccines when I scheduled the visit.

Dr. Sondel, and all of the staff, are caring, compassionate, and supportive. They do a great job! I…read moreknow if our dogs could talk, they would say the same thing!

Our first visit was fantastic! Dr. Sondel was great with Ripley - looking forward to working with…read morehim and the team!

Have been in a number of times for basic pet maintenance things. They're friendly chill people and…read moreyou can tell they really care about animals and seem to enjoy being there. I tend to like smaller places with less of an institutional vibe, so this is a good fit for me. I have a rabbit, so my vet options are more limited than cat and dog folks, luckily I chose correctly on first try and started going to AHoV.

Dr. Smith has been our family veterinarian for more than 2 decades and we have an enormous respect…read moreand faith in him. We feel fortunate to have him, along with his colleagues, helping our pets. They treat our 'family' with respect and kindness. We recently had to put our Shitzu-Poodle dog down after a year-long bout with cancer. Although we knew her days were limited, we appreciated every one of them, fully enjoying our time with her. And even still, her final day with us hit us harder than we expected. As a part of our family, she was larger than life to us. Dr Smith was with her as she passed and shed tears along with us. We are forever indebted to Dr. Barney Smith's warm compassion and caring heart; it made letting a little easier.

They took really thorough care of my dogs. One of them likes to bite strangers who are standing up,…read moreand the vet sat on the floor with them so they weren't nervous and didn't know they were being examined. They explain the costs of medicine and tests before doing them, which is also really nice. Their fees were reasonable from what I'm used to (but I'm from the east coast so I'm used to really high vet costs). What I think is reasonable and what someone from the area thinks is reasonable might not be the same thing. I also liked that they use email to communicate. Finally, they were able to get a mistake corrected on my dog's rabies certificate by contacting her last vet - this meant she didn't get a shot she didn't need, and I'm grateful for that. The office was reasonably clean, and didn't smell bad. The staff were all super friendly, and I felt like they cared about my dogs.

After 10 years as a client, True Veterinary Care just refused to fill a prescription for my dog's…read moreinsulin - life-sustaining medication - because I haven't scheduled an annual wellness check appointment. Despite the fact that my dog has had 9 appointments in the last year due to diabetes care and other issues. I have spent $3,726 at True Veterinary in the last few years. And they cut me off from prescription insulin, without which my dog will die. Imminently. This is like extortion: pay up $300 for another "wellness check," even though he has been examined 9 times in the past year. Criminal. I trusted this vet with my dog's life and they have prioritized profit over his very survival.

Love everyone there. They have been our vet for years! Very compassionate, knowledgeable and…read moreresponsive.

I just got a brand new 8 week-old Golden Retriever puppy and found this vet close to my home. I…read morebrought my puppy over on a busy Monday afternoon and asked the lady at the front desk if she could help me by telling me when I needed to have my puppy checked out and vaccinated. Within minutes, the entire office came out to say hi to Monte (my puppy), gave him treats and pats. Even Dr. Valerie Schuster the vet came out to love on Monte. He can't wait to go back on Friday for his first shot! Really glad he had a positive first visit to the vet so he isn't scared to go back. Overall, they were really helpful with informing me on when he needs to have what shots and when. I feel better knowing that Monte is in helpful hands!

I have used this service for my three dogs several times and for 10 days each time.My dogs love the…read morestaff and everything about this business.

I had just moved from Iowa to Cross Plains, and was given their name. They treated my dog and I…read morelike we were family. Great, and down to earth kind of people and they seem to love my sweet dog, Abby.

I can't say enough good things about this clinic and all those who work here. We are new to the…read morearea, so when my cat got sick we were scrambling to find somewhere that could get her in quickly, and they were able to get us an appointment just an hour after we called. Over the next week we were constantly back and forth to the clinic, and multiple times Dr. Schultz would stay late or come in early to help us out. He also called us every day, even on his days off, to check on how our cat was doing and give us advice/next steps/ and answer any questions we had. They also told us exactly how much everything would cost before doing anything, which we definitely appreciated. We are very thankful to have found this clinic.

This Vet Medical Service is truly one of the best services we have ever used!!! We found them about…read more3 years ago and have taken two cats and a dog to them when they needed their shots, help with medical issues and actual crossing over the Rainbow Bridge in two cases. They are THE BEST!!! If you read the profiles of all the vet technicians on their website, you will see why, they truly care! If there was a higher rating here, I would give them that!!!!

Dr. Molly, Kristine, and the entire team at Sauk Point Vet are exceptional. Very accessible,…read moreresponsive, and comprehensive care. I highly recommend their services.

My 10-year-old Bichon had really bad teeth, and we knew she needed a dental cleaning--but I was so…read morenervous about putting her under anesthesia. The team at Sock Point made it incredibly easy to trust them. They kept me updated throughout her surgery with text messages and even called me during the procedure to let me know how she was doing. Afterward, they gave me a detailed rundown of how everything went, along with super helpful post-care instructions. I can't thank them enough for the care they showed us. They did an amazing job, and I'll definitely be a customer for life.