They saved our little puppy! The expertise in Dr Matt is incredible, and the whole staff are…read morenothing but nice, thoughtful, and compassionate. They have made us feel safe and comfortable throughout everything, and not once has made us feel pressured to do anything we didn't feel right with. Such a great vet! (Plus they allow the option to text vet questions, when calling is sometimes some of us millennials struggle with).

I got an appointment immediately even though I had only been a previous client and my cat hadn't…read morebeen there before. Margret's condition was thoroughly discussed and options were offered. After two days she is recovering from a condition that has been brewing for a year, starting with allergies. The staff, as always, was courteous, timely, non judgmental and patient. I can't recommend them enough after 25 years of excellent and compassionate service.

My little girl needed a follow up for her shots and meds. He got greedy fast. Really greedy. When…read moreI questioned the estimate he said he might be able to lower the charges a little bit saying "I could lose my license if...". He didn't approve of my getting my kitty's meds from Chewy (drastically lower cost) or the local compounding pharmacy. Her initial prescription was ordered by his cooperating pharmacy on the east coast. 2 click pens were paid for (per my call to that pharmacy) but I was only given 1, yet paid for 2, later the 2nd was "given to me as a courtesy". The estimate was lowered from $610 to just under $200 for shots and weight, no exam. My little girl was howling and hissing after being manhandled. The building is deteriorating, walkway broken up with lots of debris, lots of scratches and chips in exam rooms, lots of overpriced "products" for sale, staff is harried and seemingly overwhelmed. We are moving on.

When I moved to the west side of Madison I was in need of a closer vet for my cat. Having had bad…read moreveterinary experiences before, I was a little fussy about who I wanted to care for my animal. I found West Towne Veterinary online and went to check it out. I got there right before closing and Dr. Ken was kind enough to take time out of his evening to tell me about their cat friendly practice and show me around the clinic, including the areas that they perform surgeries and teeth cleanings. Dr. Ken has now been daisy's vet for the past three years and I can't say enough about the exceptional care they have provided to her! From the friendly office staff, to getting her in for emergency appointments... they even have cat boarding and a cat gym! They also offer "cats night out" events where your cat can socialize with other cats and you can learn information on how to better care for your pet. And to top everything off, Dr. Ken is one of those veterinarians that paddle boards and home brews. Can't beat that-- I wouldn't go anywhere else!

Dr. Sondel, and all of the staff, are caring, compassionate, and supportive. They do a great job! I…read moreknow if our dogs could talk, they would say the same thing!

Our first visit was fantastic! Dr. Sondel was great with Ripley - looking forward to working with…read morehim and the team!

They took really thorough care of my dogs. One of them likes to bite strangers who are standing up,…read moreand the vet sat on the floor with them so they weren't nervous and didn't know they were being examined. They explain the costs of medicine and tests before doing them, which is also really nice. Their fees were reasonable from what I'm used to (but I'm from the east coast so I'm used to really high vet costs). What I think is reasonable and what someone from the area thinks is reasonable might not be the same thing. I also liked that they use email to communicate. Finally, they were able to get a mistake corrected on my dog's rabies certificate by contacting her last vet - this meant she didn't get a shot she didn't need, and I'm grateful for that. The office was reasonably clean, and didn't smell bad. The staff were all super friendly, and I felt like they cared about my dogs.

After 10 years as a client, True Veterinary Care just refused to fill a prescription for my dog's…read moreinsulin - life-sustaining medication - because I haven't scheduled an annual wellness check appointment. Despite the fact that my dog has had 9 appointments in the last year due to diabetes care and other issues. I have spent $3,726 at True Veterinary in the last few years. And they cut me off from prescription insulin, without which my dog will die. Imminently. This is like extortion: pay up $300 for another "wellness check," even though he has been examined 9 times in the past year. Criminal. I trusted this vet with my dog's life and they have prioritized profit over his very survival.

I've been going to Sandhill for almost two years and I've only had great experiences. They are so…read moreattentive, happy to answer all my questions, and really spend the time to work with me to figure out solutions for my cats. One of my cats, Scribbles, wasn't eating/drinking and was hiding all of Sunday and they were able to get her in on Monday a few hours after we called them. They examined her and re-hydrated her and now she is back to her mischievous ways. I was shocked by how low the bill was, especially given how short notice it was. I've been recommending Sandhill to my friends since I started going to them and I will keep doing so. Amazing and honest vets!

We love Sandhill Pet Clinic. Hachi has been going there since he was a puppy and they always take…read moresuch great care of him. He isn't a fan of going to the vet, but they are so patient and kind to him. We highly recommend Dr. Berg and the entire Sandhill Pet Clinic staff. Thank you!

Dr. Wheeler is an outstanding vet. She listens to our concerns and patiently addresses them. At…read moreour Bernedoodle's first puppy checkup we knew we had the perfect vet both for him and for us. Today was his one year checkup. The doctor and her technician, Megan, made it a fun visit for an excitable and wiggly 72 pound boy. Whole Pet Veterinary has larger, more comfortable checkup rooms than the typical clinics and that helps to make the visit less stressful.

Highly recommended very thorough. I take my cat here for his wellness checkups, but he has never…read morehad health issues.

Dr. Molly, Kristine, and the entire team at Sauk Point Vet are exceptional. Very accessible,…read moreresponsive, and comprehensive care. I highly recommend their services.

My 10-year-old Bichon had really bad teeth, and we knew she needed a dental cleaning--but I was so…read morenervous about putting her under anesthesia. The team at Sock Point made it incredibly easy to trust them. They kept me updated throughout her surgery with text messages and even called me during the procedure to let me know how she was doing. Afterward, they gave me a detailed rundown of how everything went, along with super helpful post-care instructions. I can't thank them enough for the care they showed us. They did an amazing job, and I'll definitely be a customer for life.

Vivi was very sick with pneumonia. We brought her in and were taken care of immediately. They have…read morea great new facility on the UW Campus. They kept here for 3 nights with IV and 24/7 care. She was finally able to eat and needed antibiotics. They gave a mix of two to make sure. She recovered and is happy and healthy. They were very careful and complete in the Vets explanation of her condition and how to proceed with recovery. I highly recommend this great team!

If you can go anywhere else please do. I have never experienced such heartlessness, carelessness,…read moreand lack of urgency from a provider before. My family and our pet were treated with nothing but disrespect, and we left without our pet.

I think the owner of this place might have an ego, and a bad temper. I tried to schedule…read moreappointments for my puppies. I am incredibly busy, and had trouble getting through. when I did, the receptionist appeared to be untrained and I sat on the phone while she tried to figure out their computer system. I finally hung up, frustrated since then, I received three messages from the owner, who finally reached me, only to provide me with a condescending lecture about being patient with her staff. I asked her to call me back when she connected to her system, and I hung up. I was not rude or mean appropriate in any way. I will find a vet who is concerned about providing efficient, well trained staff, not lecturing clients about who to act when such service is not provided. Find a vet who is professional and friendly to take care of your pets, not someone looking for a confrontation over nothing. Huge red flag here.

I booked in advance to make sure all three of my cats could have their check ups here and I was…read moreabsolutely thrilled with how the staff here treated me and my babies! They accepted an appointment for all 3 at once and they have such different personalities, it was a great test of how wonderful the staff at Odyssey are! We love Dr. Susan Jeffrey and the CVT, Monica -- they were so gracious and treated my cats like they were their own. One cat tried to dart out the door, one cowered on a shelf and in her carrier, the other gained too much quarantine weight -- all were welcomed, vaccinated, and loved by Odyssey.

My Pets through out the years have been patients of record at MVS. I called MVS last Friday evening…read morewith a Pet Emergency and was told there was a 6 hour wait to be seen. I asked them to put me on the Cancellation list as well as have a nurse call me back to discuss my pet's urgency. I NEVER RECEIVED A CALL BACK FROM MVS!!!!!

Update to my original 5 star review from 9 years ago: We were planning on putting one of our cats…read moredown at home through another area vet, but our cat took a turn for the worst 2 days prior, so we had to take her to the emergency vet. It was my first time at their new location, and everything went much better than I had anticipated. Parking was a breeze, the space was very clean and comfortable, every staff person we dealt with was very kind and compassionate, and they made the process as easy as possible given the situation. They even sent a personal sympathy card. They made us feel like they knew us and our cat for years. I still highly recommend Madison Vet Specialists & Emergency care for emergency needs (we see a different vet for regular vet services, so I'm unable to comment on that). Thank you! Original: I took my cat in for a non-emergency visit to get his eyes checked out. The place was easy to find and is beautiful inside. The waiting area was comfortable, the staff was very friendly and the vet and techs were extremely knowledgeable, to-the-point and fun to talk to. I am so happy we discovered this place. If there was ever an emergency with our cats, I would feel very comfortable taking them to Madison Veterinary Specialists! Thank you!