My dogs always look great after their appointments and I have 4 dogs, different breeds, that get…read moregroomed here. They look great and smell great too after their services. I've been using them for 4 years now and I've enjoyed the results.

Expensive but worth it. They do a great job. My dogs always leave looking 100% better than when…read morethey walked in.

Variety of cat toys and grooming products. Also noticed they have a variety of pet leashes! Also…read moregreat customer service and good music

They are always so nice and my dogs look awesome after being groomed at Pet Depot we love this placeread more

I really like this groomer. Ellen is concerned about my dogs and does a wonderful job with all…read morefour of them. I came to her after having to leave my dogs for eight hours with another groomer, one of my dogs being almost 15 at the time. Ellen had to really work hard as their coats were uneven lengths from bad grooming. Overall, Ellen does a great job.

We have a standard poodle which requires extensive regular grooming and this is the only place we…read morehave been satisfied with the grooming and time it takes to have her groomed. Other places would keep her all day in and out of crates and dryers. She would come home acting off. At Elite grooming she's usually done within an hour and a half and seems her usual happy self.

My dog did not get the amount of play time that I expected. I checked the web cam and often found…read morethat my dog was not out playing. Also on Sunday the dogs only got a short group potty break without any of the the advertised play time. Take your dog elsewhere if you are expecting a good amount of group play time, particularly on Sunday.

Amanda provided groomlng for our dog and did a wonderful job. We are very pleased with the…read moreprofessional job Amanda and Paige do with our Maltipoo. She always has the perfect cut, smells so fresh, nails trimmed and ears cleaned well. This is the only place we take our girl. All the staff from check-in to pick-up is friendly and very attentive.

I thought I was adopting one cat, but I ended up with two. That was two years ago and it was one of…read morethe best decisions I've made. They take excellent care of these animals and I am sure they don't look great when they come in. By the time of adoption, they looked like somebody took good care of them.

I volunteer here often and the rescues are all so so sweet and they get taken care of so well by…read moreall the other volunteers and staff. There's such a huge variety whether you're looking for pet bunny, cat, puppy, etc they have them all.

To Whom It May Concern,…read more I am submitting this formal complaint regarding my experience with Dogtopia's handling of my adopted dog during multiple visits and boarding stays. Across these interactions, I observed repeated communication inconsistencies, a lack of transparency regarding incidents, and increasingly unprofessional conduct toward my pet. Records show staff provided conflicting explanations about my dog's behavior and condition. At times, I was told my dog was "great overnight," while at other times staff described him as "grumpy," "snappy," "overstimulated," or involved in behavioral incidents. There were also discrepancies regarding the cause of my dog's limp and paw injury. These inconsistencies created confusion and concern regarding the accuracy of incident reporting, staff supervision, and the overall handling of my pet. Communications frequently came across as defensive and dismissive of my concerns rather than providing clear, professional, and collaborative updates. I am concerned my dog was unfairly labeled as aggressive while staff simultaneously acknowledged he was placed in overstimulating and crowded environments without access to calmer accommodations. This raises concerns that environmental management and supervision may have contributed to the reported incidents. Additionally, some staff communications became excessive and distressing, feeling accusatory and intimidating rather than compassionate or solution-oriented. As the owner of an adopted pet, I expected consistent, professional care and respectful communication. I respectfully request the following actions: Conduct a formal review of how my pet was managed while in Dogtopia's care. Review staff communication practices and incident reporting procedures for consistency and accuracy. Provide clarification regarding the conflicting explanations concerning my dog's injury and behavior. Ensure fair and professional treatment for all customers and adopted pets, free from bias, intimidation, or unnecessary escalation. Take appropriate corrective actions to improve transparency, accountability, and customer relations moving forward. This complaint is supported by documented text communications from Dogtopia staff describing the incidents, behavioral assessments, injury explanations, and subsequent interactions. I appreciate your time and attention to this matter and request that this complaint be formally documented and reviewed. Sincerely, [Redacted] Supporting Notes From Communications * Staff initially stated there were "no issues," then later reported aggression and overstimulation concerns. * Conflicting explanations were provided regarding the source of my dog's limp and paw injury. * Staff acknowledged the playroom was unusually busy and that calmer rooms were unavailable on certain days. * Repeated behavioral accusations were made while also acknowledging environmental overstimulation and lack of separation options.

We've been taking our 6 year old doodle to this location since he was a pup: weekly for socializing…read moreand boarding as needed. I can't say enough about the staff and management (not going to name names for fear of missing someone!). They are responsive, caring, proactive when the see something different, clean ...

Your dog's safety is not their concern only making money. Find other options! I have used Camp…read moreBow Wow for two years for boarding, prior minor incidents...however, this last stay he was there for 8 days.... when I picked him up (545pm Saturday July 6th) he seemed ok, when I got home and I inspected his neck...he had severe skin irritation and his hair was clumped like dread locks...nobody did anything to help my dog likely his entire stay. In addition he also had an infection on his front paw (claw) ...that needed medical attention from his vet. While this was not life threatening, I had to wait til Monday to see a Vet. Needless to say, we will never return and I hope their careless ownership and management staff learns a valuable lesson. They took no responsibility and hid behind the waiver I signed. Oh, $55 a day for My dog to be ignored and thrown in a kennel. Heading back to Biscuit Garden or Green Level Kennel and planning his boarding well in advance. Cody is a Golden Retriever who is 100lbs and a gentle giant always happy to see people. I will not post the response from Camp Bow Wow because the assistant manager did apologize but otherwise offered nothing, I asked them to refund his $117 vet bill and they declined...but I will say that their ownership took no responsibility and claimed they were un reachable for a family emergency...awful convenient...I wonder how many times they use that excuse?? Stay Away if you love your pet.

My dog, Scooby Doobie, loves going to Camp at Camp Bow Wow. The staff great his crazy self and he…read morepractically jumps the desk to get to them. I would highly recommend them.

The groomer who had been caring for my dog for several years recently started working at this…read moresalon, so I followed her here. My 12-year-old Maltese has mild arthritis, and she is always incredibly gentle and patient with her. She does a wonderful job every time. As an added bonus, this salon's prices are significantly lower than those at the previous salon. I highly recommend them!