This store is not helpful at all. No one seems willing to help you because when you ask for help, they all seem like you bothered them. The manager doesn't seem to care at all either. I will never be going here again. read more

They need to stop telling people they have rats when they don't. Also they need to educate their staff because the rats they told me were feeders were infact fancy rats so they are selling fancy rats to be food for snakes. Also the person on the phone said they had both female and male rats both medium and small and they only has small male rats. I can't buy a male rat as I already have a female rat. STOP LIEING TO YOUR CUSTOMERS ABOUT WHAT YOU HAVE read more

I came to the century 3 Petco today after work . I shop between the waterfront and this one . I did some shopping for my Bronny today. I was so pleased with the service that I got from Terry. This was the 1st time from this Petco that I was really pleased. I had to look at my receipt when I got home to see what her name was. She helped me with my Petco app in my phone . She was very helpful, she didn't rush me along. Because they were busy. She had a lot of patients. Thanks Terry I really appreciate you, Wish there were more workers like you who take pride in their job. Hope you get to see this. read more

This is the pet store that we go to if we need a quick nail trim for our dog or when CoVid first started we ran out of dog food and before we joined chewy were able to grab a bag to last us, along with a few toys. We were actually planning a trip to my in-laws back around Columbus Day and wanted to get our French bulldog's nails clipped and his ears done prior to going, I think they call this a mini spa. They were able to accommodate us, and get us in the same day, without hesitation. The way it was only about 15 minutes, and it was just long enough for me to look around the store and he was finished. The groomer that did his ears and nails was very nice, we actually talked when he was done getting groomed about her dogs as well. We will defiantly be going back. read more

Petco - Henry getting his nails trimmed - Pet Training Near Me - Pittsburgh, Pennsylvania

NEVER purchase fish from this store!! There were several tank systems that contained fish that were "not for sale" due to having Ich, and the store associate assured me the Pleco I was buying from a different tank was safe and healthy. Turns out it was not healthy and in fact did have Ich. The pleco died within a week of purchase but at that point it was too late and infected my entire communal tank of expensive cichlids. My entire tank has now died and they offered me absolutely nothing. I've purchased all my other fish from Elmers in Monroeville and had no issues with any of them. I only went to Petco for convenience of it being close to home and little did I know that convenience would cost me hundreds of dollars and a lot of sadness in losing all my fish friends. read more

I don't shop this location often but I know walking in that I will have great customer service and great prices. This store is set up a little different than the Petco we normally shop at but it is still easy to find what you need. I like VE that they have cats that can be adopted. Cats are like chips-you can't have just one. For some people it's easier for them to get to a retail store than a Rescue. I appreciate the fact that Petco is helping fur babies find homes. I also appreciate that Petco has several locations in my city so no matter where I am I can stop by one. Plus no matter which one I shop at I get points. Big Bonus for a family with 4 pets. read more

Surprisingly enough, this used to be a Children's Palace years ago. Now it serves, uhhh..."furkids?" We were here last weekend to pick up a Kong toy and retractable collar for the dog we decided not to get. It's a huge store, and if they don't have what you need, it probably doesn't exist on the market yet. I can't imagine which bases Petco doesn't cover. It's also a clean, large store and the people who work here are helpful and friendly. Ruff, ruff. *pant* read more

This store is pretty nice. They have a lot of selection and are pretty comparable to other pet stores. The staff is really friendly and accommodating. The one time we were there the manager helped us out with a special kind of dog food and gave us a rain check because they were out. On another occasion they matched a price for us on a high end aquarium. Overall we have always been treated well there and they have everything you could need. The only reason I am giving them four stars is because the interior could definitely use an update. It is outdated compared to newer petcos and pet smarts. I think because it is so old it has a more depressed, dilapidated feeling to it. Even when we bring our dog there it just doesn't feel as fun as when we go to other newer pet stores. Great service, comparable products, if you don't mind the older interior, you are good to go! read more

Carol was amazing!! This was first time I took my puppers to any groomer and I will definitely be back. He was nervous but she did a fantastic job. He had dry skin and is now so soft. I was nervous too but those feelings are gone. Everyone there was so pleasant and helpful. I look forward to his next spa treatment!! read more

Now that they don't have the crickets that you have to ask for every time I get the ones that come in the little box's there always dead I'm my pet will not eat them if there dead an I'm sick of wasting money on them you need to go back to the ones in the bags read more

I have been taking my two dogs to this store for grooming and supplies for years now and I think they are fantastic. Shane and Gina are the best at what they do. I appreciate them and all the others greatly. They make it a pleasurable experience for Pumpkin & Chica. Thank you. Rose Williams read more

GROOMING DEPARTMENT - My dog had a grooming appointment this morning and I received a call 25 minutes before the appointment to cancel due to staffing issues. This appointment had been scheduled for a week. My previous grooming experience with them, I waited 45 minutes for a scheduled nail trim. I actually had an appointment! However, the extra long wait again was due to staffing issues and at least I got the nail trim for free. The experience before that I showed up and the girl in the grooming department told me that she left me a message to cancel and reschedule. I told her I that I was sorry but had somewhere else to be and I couldn't have my dog with me. When I asked what was the problem, she burst into tears and said she was having a bad day and didn't feel up to it. My dog did get groomed that day but it took extra long and I received no discount even after the drama. This place is like a soap opera! Do yourself a favor and just call the PetsMart down the street. They will take care of you with far less drama. read more