Pet Supplies Plus is a pet-supply chain that has hundreds of locations across dozens of states. For over a decade, I have occasionally shopped at this particular store in Robinson Township. During my most recent visit, I saw a wide variety of products for dogs, cats, birds, fishes, reptiles, and other small pets. I was shopping for my three cats, and I felt happy that this store offered several flavors of Fancy Feast, which my cats love. At the checkout counter, the employee promptly and accurately rang up my purchase. I deducted one star from my review because this store's prices were higher than some competing stores' prices. According to this store's website, they participate in a recycling program that accepts "all flexible plastic pet food & treat bags, from ALL brands, across ALL species, purchased from ANY retailer." What a wonderful program! read more

Pet Supplies Plus Robinson Township - Dog foods - Pet Stores Near Me - Robinson Township, Pennsylvania

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As directed per their website, I contacted the business for more information regarding a puppy. When they called back they refused to give me the price of the puppy I was interested in. After asking them several times they continued to give me the run around. I told them that they must not be a reputable place to do business the girl said you have a nice day and hung up on me. This is a RED flag!! read more

We love this pet store. The workers are always willing to helps us find what we need. Even though it is not as large as other pet stores in the area, they have a great selection of what you may be looking for. The girl who checked us out was extremely kind and happy and I could tell she love animals. These pups love their treats! read more

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I take my dog here to get groomed and they usually do a good job. But this was too funny not to share and also just a warning to pet owners going to get grooming to check your dog before you leave . I paid $75 for a whole package with a bath and cut and the cut is... they did her dirty . The pics speak for themselves. Also looking at her nails they didn't trim or grind them which was included in the package. Super nice people here but the grooming has gone downhill a little bit unfortunately. Update: I got a call from the manager and they apologized and agreed that this wasn't a great cut on their end and offered my next grooming on them. I really respect that and understand that sometimes new people make mistakes! I will be taking my dog back there because they have great customer service. read more

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Nice store! Only second time there and today I purchased $100+ of food and other supplies. Friendly cashier and well stocked store. Will definitely shop there again in the future. read more

A very well stocked store, great variety of popular brands, extremely helpful and knowledgeable staff. Curbside pickup is also flawless. I'm a customer for life going forward! read more

I stopped in to my local Pet Supplies Plus! WOW! What an eye opener! They had the hard to find freeze dried food that I've wanted my picky little kitty to try! And after the cashier quickly signed me up for weekly flyer emails. . . GAME CHANGER! Several the foods that my little one "considers" to eat on a daily basis are listed in the weekly flyer on SALE! I'm so grateful for a discount on foods that might end up getting tossed on a choosy day! My kitty is a petite 6 pounder with 10 teeth. So making sure I have a variety of dry, moist and/or freeze dried HEALTHY choices (not just choices!) is a blessing! Thanks and keep up the good work! read more

They have a Helpful staff and a good selection of supplies Located in a convenient location for me read more

Certainly a fan of Pet Supplies Plus! I have been going to this location for about a year now and I enjoy how friendly and helpful the people are there. My girlfriend and I own 2 cats, so usually it just makes more sense to buy their food and litter in bulk. That way we don't have to constantly go to the store for those things because if you are a cat owner, you know what it's like when the food bowl runs empty! Our cats are in distress mode; they meow very loudly, they claw at the bedroom door when we sleep, sometimes they even misbehave by jumping on tables and furniture. All because the bowl is empty and they aren't sure if they'll ever get another meal, which we know, is a complete overreaction. So being members with Pet Supplies, we get coupons in the mail sometimes, they usually have a good rotation of on sale brands of litter that we shop for and getting the 13 lb. of food usually last like a month or so with our 2 hungry kitties at home. We enjoy shopping here and the customer service is just a added bonus! Good, kind folks always make for a great experience. read more

Always go to this store because they have what a big variety and they carry what my dog likes. The store is clean and the people who work there are always friendly and helpful. read more

I brought my dog in a couple weeks ago just for a bath & a nail trim. (And to get his anal glands expressed) We had just left the park a couple hours before so he had mud on his legs, when ace was done & we went back to pick him up & he was still dirty. When I made a comment about it the girl then walked away and never came back out so we just payed & left...In the car I noticed that one of his toe nails had a crack in it & that led to his whole nail being ripped in half. We took him to the vet today for a problem he was having & she said there's no way his anal glands have been expressed in at least 6 months. Don't go to this location if you're ever thinking of going here. read more

I've shopped at this location multiple times and it's always a positive experience. At age 77, lifting a 20 lb. bag of litter is impossible for me. Each time I've purchased the litter at this Pet Supplies Plus, a team member is available to either load it into my car and/or into a cart AND into my car. This convenience is so appreciated and makes me a return customer. This store can count on my business and long as I have an animal to care for. read more

Friendly stopped down petland. This is the mom and pop pet super center. Lol, i like that given that it just is economical for most mom and pop pet stores to survive. I haven't price shopped pet supplies enough to know how competitive it is with the petco's of the world. read more

Pet Supplies Plus Robinson Township - Pet Stores Near Me - Robinson Township, Pennsylvania

Everyone is kind and helpful and the store itself carries a wide variety of pet food, some of which is difficult to find anywhere else. I needed assistance finding a new litter for my cat as she was diagnosed asthmatic and the manager took the time to go through the options with me and even guaranteed my satisfaction. This is also one of the few places that you don't mmees to ask for help carrying anything heavy too the car - they just do it. read more

I shop here for the customer service alone. I came in with my baby in a car seat and bought a 25 pound bag of dog food. I planned on taking the cart to my car with the baby and the bag of food but the cashier was nice enough to have someone help me to my car! He loaded up the food and even opened and closed up the car for me. read more

I work for PSP!! When a dog comes in as matted as that dog was matted. It's time to shave him or her down. It's best to start all over. I mean he was matted . So I sent the dog home since she did not want it to be shaved down. There are 2 sides to every story. All of management knew the dog was in bad shape. There were not a few knots the dog was MATTED. So in my case I sent him home. When a dogs are matted"they should never get washed" it makes the grooming process worse. Her husband explained to me how short the dog was last time. Well I know why?? Cause he was matted the last time the other groomer did him. As far as my schedule is concerned I am there till the end of my shift. I don't stay longer due to the demand of dogs. I also have photos of the dog in the condition it came into the salon. read more

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I have taken by dog here before and we had no problems. All of a sudden I take him today around 9:30 and I get a call at 10:40 saying my dog was being "aggressive." first off all sorry but I socialize my dog, he loves pretty much all animals and people he meets, so maybe you're the problem. Secondly, I walk in to get my dog and the lady started jumping down my throat telling me they can't help me or groom him. the lady already called me and we had spoken about the situation, there is absolutely no reason to reiterate or jump on me when I came in saying absolutely nothing. I had no intention of causing a scene but I definitely will not tolerate being disrespected when I didn't do anything wrong. Needless to say the staff is incompetent, rude, unprofessional and just plain terrible. don't go here unless you want aggravation. read more

We walked in on a Thursday evening to see what types of fish and small pets they offered. Upon entering, there was no "how can I help you" from the worker that just gave us a blank stare as she put something back on a shelf. The store itself looked clean but smelled very pungent...much more than Petsmart. It was very disheartening to see some of the pets either dead or on their last leg. The small snake looked like he'd had a very rough life and every other fish tank had a dead fish in it. These weren't tiny fish and I know someone working there had to see it. I would imagine that customers have probably said something about this too but there they sat in the water decomposing. My opinion in short...bad smelling pet store that doesn't respect or care for the pets living there waiting on a loving home. There are too many other places that have a good variety and demonstrate that they care which is evident in the way their pets look in the store. read more

I love this place. Gunner gets groomed at this place all the time and they do an awesome job

Don't buy any fish from this place. I walked in and a lot of their fish didn't look at all healthy. Also big box stores mostly cater to beginner fish keepers and they were selling giant South American cichlids like terror, texas, and oscars. Definitely not a beginner fish. A lady insisted that a vase or cup was suitable for a betta and proceeded to argue with me when I cited the water parameters that they should be kept in which by the way is 76°F, 3° to 6° GH, 4° to 8° KH, and 7 pH. Minimum tank size for a better is 5 gallons with 10 gallons being ideal. Anyone with access to the Internet can confirm this. Her tone was kind of condescending too. Their fish department doesn't seem very knowledgeable and their kindness only last so long. Support your local fish specialty stores instead. read more

My pup Ferris Buller and I pop in here probably once a month on Saturday mornings to pick up pup supplies. Everyone there is so friendly and makes such a fuss over Ferris. He knows that when we go here he will get cuddles and probably a great or two from the employees. It is one of his favorite places to go! The staff is friendly and helpful. The store is clean from what I've seen-admittedly I'm only ever in the dog aisles. I have taken advantage of the vaccine clinics and they seem to be well organized. read more

I went into their store today and this location was very clean and the workers were very helpful. However, I noticed their ball python snakes were SEVERELY skinny and underweight. I don't know if this has been brought to their attention before or what the situation is but all I know is that they need to feed their snakes more often. A snake should be round all the way around, but these ball pythons were tapered at the center and their skin was folded over itself. PLEASE PLEASE PLEASE help these snakes!Thank you! read more

You'll pay a bit more here for some things than you'd pay at, say, Walmart or on Amazon. But everyone working is always super friendly without being in-your-face aggressively "retail friendly," the selection is fantastic - at least for cat supplies - and they do have some good sales for rewards members (membership is free). I've never taken a look at the fish, but the small animals and birds seem well cared for. The store is always clean and there never seem to be many items out of place. read more

I always enjoy visiting this site with my Jack Russell who always gets treated well. I even find that other stores in that same area put out their welcome mat quite well to make my shopping experience well appointed with a vast variety of cosmetically attractive inventory. Now all that needs to happen is to see how one might find things that are easily attracted to one's attention instead of constantly walking the aisles to find something which seems specifically prepared for your consumption. It always is great to find new products and better and more economical taller size portions which make it easy to experiment with a wide variety of similar offerings. The one and only complaint which is more of a local limitation than one I can blame PSP for is their inability to hand strip my dog's coat, which is traditional for many terriers and apparently a lost art in many locales. read more

We were their customer for a while , then we noticed that when we pick up our dog from groomer sometimes it wasn't a good experience such as too short, cuts on his body... so we stopped and found a different place for grooming. Then that place changed hours and we decided to go back to pet supplies plus. It was in January. Great experience we were so happy. And groomer sign up is for next appointment in 6 weeks. So 6 weeks later I called the store to check my appointment time , I forgot for for time was it. So groomer on the phone couldn't find it. Then finally she found it and start complaining how the other groomer made an appointment for 6 pm that she doesn't work that late and that's other groomer who made an appointment is fired and blah blah and we ended up moving my appointment for next available week later. My husband went to drop him off. When he came back he told me the story how the groomer was telling him the story that she has her dog for 18 years , she is the best Groomer, and etc . My husband told her to please do not cut him too short and we had bad experience sometimes at their place but last time was really good. So 2 hrs later I receive a call, she is like your dog is ready but I couldn't brush him well because of knots and talking to me on the phone for 15 mins about her 18 years experience, how good is she, how bad is the lady who did my dog before... so she put in such a mood I was like omg what she did to my dog.... I went to pick him up. He looked such a mess. Worst than before. He had a couple of knots yes. But now, his whole fur was ruined. Knots everywhere , everywhere, he wasn't even brushed.... and she start telling me about scheduling next appointment with her to shave my dog!!! And that everything this happened because of previous groomer who got fired did a poor lazy job, that for my dog impossible to get bad like this in 6 weeks. Of course, it's impossible, he wasn't like this when drop him off, looks like she washed him and didn't dry properly or I don't know. And how you can tell this to your customers about your ex employees ?! So I got so disappointed, we had to take our dog somewhere else to fix that. Wasted 65$ and ruined our mood and our dog's skin. Very bad experience very bad. Wish they didn't fire that woman we went in January she was good, and we were satisfied. read more