I don't recall the lady at the front desk but I do wanna say that I am so grateful to her. She…read morerecommended a treat to my baby boy Zeus and he loved it. Not only that my experience was amazing. Woof gang won me over 100%.

We have had our 4 dogs groomed here a few times. The last time they came back from being groomed…read moreall acting weird. Shaking, hiding...not like them at all. The next day we were leaving for vacation and all my dogs seemed like they were okay. Our 3 year old Frenchie still was off. First night away a dog sitter told me the Frenchie still wasn't acting right and that she was shaking. Hours later she couldn't walk. Frenchies are prone to Intervertebral Disc Disease (IVDD) this we know. But our Frenchie is barely 3 and has never had any issues ever. Had to be rushed to a surgeon and they had to do surgery. Her hind legs are paralyzed. We called Woof Gang and spoke to a manager and they said they viewed the camera and spoke to the groomer and they claimed nothing happened. The surgeon said she had either jumped or fallen from something high or was hit by a car. We also noticed one of her nails wasn't trimmed at all, which to me seems like something possibly happened and they stopped and kenneled her. Another review on here said their dogs were shaking when they went to get them groomed there and they had a bad experience. Something is up with this place. There is no need to take even a chance of them hurting your dog. Just be safe and go somewhere else!

Precious Pets Day Spa never disappoints!!! The receptionist…read moreis so kind and friendly....and professional! My April comes out so clean, shining and well manicured every time. We love Precious Pets Day Spa!

staff is always delightful to work with and the fur balls looked great after the grooming…read more Excellent experience.

DO NOT go to him. He hit my dog in the head with his fist right in front of me because she pulled…read moreher paw away from him while he was doing her nails. His response was, that's what you do to big dogs to teach them who's boss. I wished I would've called the cops on him

ABSOLUTE NEGLIGENCE !!! Second time i brought my fur baby…read morehere and second time i am not happy with the service i dont even know why i gave it a second chance. My cat is the most calm cat you could imagine he is so sweet and friendly with everyone and both times ive gotten him back from his "paws up" grooming that he's been extremely skidding and timid of everything around him. They cut my cats whiskers which is known world wide as a BIG NO. As if the service isn't pricey enough i cannot believe they treat animals as if they are toys. When i called to ask why his whiskers were cut i was given the pathetic excuse that it was an "accident". How do you even get a job in a his position to take care of people's babies if you aren't going to do it properly or treat them like your own. My cat is scarred from this experience and i will NOT be returning to this negligent grooming spot and i wouldn't recommended it to anyone who cares about the well being of their pets , especially if you don't want their behavior to DRASTICALLY change in the few hours from when you drop them off to pick them up.

Bought my first Bouvier here 36 years ago. Dr. Keith Taylor was the most caring and competent…read moreDoctor. Now on my forth Bouvier and although Dr. Taylor has retired I remain a loyal customer. The new staff and Doctors are a example of Dr. Taylors care. He did not just turn over his practice he made sure the future of ROCKWALL COUNTY VETERINARY CLINIC would keep the level of care he had built. I have only good things to say about all the staff and the Doctors who have attended to my Bouvier's. Recently I lost number 3 due to cancer. The care and compassion of everyone there was heart warming and so appreciated. Now on Bouvier number 4 and will only bring him here for the very best of care. Tp all at ROCKWALL COUNTY VETERINARY CLINIC THANK YOU . Doug Chambers

Terrible...completely incompetent. We gave them multiple…read morechances since all the reviews are great... 1) Entered dogs name incorrectly - they spelled it as BISQUIT. We informed them it was spelled wrong and they 'corrected' it as BISKIT... 2) We brought a sample in containing a worm and asked them to look at it. They called back and informed us that the sample tested negative. We were confused and asked for clarification on what exactly was tested? They said they didn't find anything. We reiterated that we brought in a sample containing a worm so how would there not be anything found when a worm was in the sample? They said they would go check again, and called back and said 'yepp there's a worm and 3 parasites'... 3) Called and they were confused because there were two dogs with the same first name and last name but spelled differently. We informed them that yes, that was your staff that incorrectly spelled her name TWICE so they ended up making two separate accounts which lead to confusion on their end anytime we called... 3) Fast forward about 6 months later, we received email reminders for her checkup. We called to make an appt and was told there was no record for a Biscuit in their system.... so how are we receiving emails? We have been there 4 times how are there no records? Receptionist got extremely rude and kept asking 'are you sure this is the right vet?' after we informed her for the 3rd time this was the correct vet, we have been there multiple times, and you are the one sending us emails. We told her either name it could be under and she continued to tell us there was no record but that someone with our dog's name did have the same last name, but a different first name... the spouses name was also the same name we had given them...the same phone numbers and the same emails....but you couldn't 'find it' and had 'no record?'.... 4) Told them we are done with this vet and their incompetence, and asked them to send over her records which we still have yet to receive.

I am posting this late review because I am seeking a new sitter. Used Barb several times…read morethroughout 2023 for my senior chihuahua. I was always greeted in the driveway and never saw how dogs were kept inside, however, I got a call that he had run away which he has never done. He was turned in to a shelter and she got him back while I was out of town. I think she left him outside and he always barks at the door to be let in and I suspect no one let him in do he found a hole in the fence in her big yard and went to find help, we have not used her again.

I also read the recent Facebook threads and saw this has happened to others…read more We used this pet service in December and left with $800 worth of vet bills. When I picked up our dog she looked terrible. She was filthy, lost a lot of weight and had crazy amounts of blood in her poop. I would never recommend this place.

I have been to a lot of vet clinics in my years owning dogs and this clinic is simply the best…read more From the front office staff, to the techs to our vet... the compassion and true caring that was shown to our Ozwald is first class. Ozwald is old and sliding down hill fast. They accommodated us with a semi emergent appointment. Spent all the time we needed with us, walked us through a treatment plan and gave us hope that we'd have him with us for a bit longer. Thank you for putting your hearts in to a job that can be tough and sometimes thankless.

Very knowledgeable doctors and kind staff! Everyone there seems to genuinely care about my pet. He…read moreeven gets a little greeting on the board when we walk in!

This is a rip off! I told them the dog needed to be brushed out to get to the matted undercoat. All…read morethey did was power wash him and trimmed his nails. He still had matted hair when I got him home. $50 wasted. The lady didn't listen to me.

I am soooo glad I found this place ! My pit bull Taz is a bit of a handful & they handled him like…read moreit was nothing . They were so sweet the whole time (even when he got crazy) . I can't tell you how much i appreciate it . We kept getting turned down & told he needed sedation & they stepped up & cut his nails sedation free & even after the trim he was only wanting to kiss & play with them . They're amazing & can't wait to become regulars !

The staff were nice. The test results had urine crystals…read more But they couldn't tell me if they were from when my pet went to the bathroom, or if they formed in the tube while waiting to be tested.. so $200 later I had zero answers.. awesome

1 star for the friendly staffs who helped me but ONLY!!!! take your pet here if you would like to…read morebe over charged!!!!! I went for a simple heart-worm test and they charged me $171 for that visit! It was $65 for the wellness which was just the weight machine and the doctor came in to check him for about a minute. Heart worm test cost is $57; that is outrageous! Its say affordable vet but it's exactly opposite of that! At least have the decency to talk about your prices before taking our pets in for anything. There are better and more affordable veterinary in Forney than this. Will definitely be my last time going there. This is my line item charges!