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    Petco

    2.7 (124 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Reviews With Photos

    My angel fish from petco
    Makayla G.

    Domonique and chris are always so nice and helpful. I dint like going to this location until tgey were there! Thanks guys !

    Sign in the window and website not accurate. Taken at 8:30pm on a Monday and they're closed.
    Jillian H.

    Closed at least a half hour early... No one answering the phones and multiple cars outside. Wasted a trip here, will go to PetSmart next time.

    Vacaville Petco
    Karen C.

    Really like coming to this store for my fish babies and supplies. The fish are healthy and their water is clean. They carry hardscape materials and fresh fish food. Today Ley rang up my purchase and was delightful! Very friendly and personable. Chase who captured my fish was a bit rude and standoffish. Despite standing about 4 ft from me when I approached he never greeted me or indicated he would help me soon. While he helped her, and although I was standing 1 foot away from the glass, he wedged himself between me and the aquarium glass then stood there without excusing himself to obtain the code for her fish. I would have gladly stepped aside if he had told me he needed to get there. After helping her, engaging her in pleasantries, and bidding her farewell he asked me, "are you getting fish? " Well I had been standing in front of the fish I wanted while he took his time with her. After getting my fish he handed me the code on a sticky note grasping the very edge to assure he wouldn't touch me. Wow. My color won't rub off Chase. Ley made up for his tackiness. Thanks Ley. You're the reason for 4 stars.

    This is when I returned the life vest

    If I can do zero stars I would. I called The store and spoke to Robert about putting a life jacket for my dog on hold because they only had one and the sacramento stores were sold out. I show up and he didn't put it on hold, so he went on the floor and grabbed a vest for me and I paid cash for it. I went to my car and saw he gave me the wrong vest it was a trail vest not a life jacket. I went back in to return it and get the right vest. When I returned it, he returned it as a non receipted item and rang the vest up on the same purchase. When I got home it didn't fit my dog, so I kept the receipt and came back after my vacation. When I returned it, He only gave me 21 dollars cash and 32 dollars on a petco card. I paid cash for the whole thing but since he returned it as a non receipt the balance went to a petco card. It says in their return policy 100 percent payment back but he will not follow their policy. I had to drive back to vacaville 2 times from sacramento and they wasted my gas for his shady business tactic. It's a shady business tactic to make people spend their money back at the store. They won't honor the policy and are having false statements in the policy. DONT SHOP HERE terrible customer service and they will lie and take your money

    Lizard
    Rosmond P.

    Everyone loves a little pet or two to look at. They are organized and is a very clean stores. We checked out the fish and the reptiles. Looks like we will be back for the other stuff as well

    Darwin, my geriatric Chorkie

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    10 years ago

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    Page 4 of 4

    Ask the Community - Petco

    Review Highlights - Petco

    Thank you Kylee for loving our Charlie and giving him his little Christmas scarf that was the perfect touch!!

    Mentioned in 2 reviews

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