Super nice staff, place was real clean and kept up. Bought a beta fish for the kids and was able to get everything I needed on one spot. 2 weeks in and the fish is still alive, so that's a good sign lol read more

I do love this Petco and I've been going here since I moved in and got my first dog. The employees are very nice and informative and they've always offered to help when I had dry dog food to carry out to my car. They're also very personable and carry out conversations, which is a nice touch. They didn't recently change the front end of the place. Now, I think they only have two registers. I didn't notice that they had a little adoption case for kittens/cats at the other side of the registers by the front wall. They didn't have any kitten/cats when I walked in so I don't know how new it is. read more

What a great Petco filled with everything your pup needs or wants including organic dog foods my pup eats no grains and has a chicken allergy Plus the crazy clothes I do not "dress" my dogs but there are people that do. I visited to get a toy and Chris the dog trainer was there a totally legit trainer She was working with a golden wow impressive Gave me many pointers for my own golden retriever Frank before I had a class with her. Petco has a section just for training reasonable prices friendly staff read more

Petco - Chris the dog trainer - Pet Training Near Me - West Babylon, New York

Update: the general manager Brian never called me back, and I was never given a refund. This place is a joke. Run far away. The grooming section should be shut down immediately. read more

My dog had a grooming service done at this location - haircut, deshedding, bath.. I noticed he was scratching a lot afterwards. The scratching persisted. I applied a wet cloth to the areas to try to relief him and there were bubbles, suds that started to come appear. I then rinsed him in the bath and came to find that the soap used was not rinsed off from him. The amount of soap that came off from rinsing him was disturbing. As you can see in the pictures his skin is very agitated. I called in today to speak with management. Spoke with a gentleman who said he would have to relay the message to the manager and would call me back. I didn't receive a call back. I didn't want to leave a review but if someone can please call me to rectify this situation. This shouldn't have happened and shouldn't happen to anyone else's dog in the future. read more

Petco - Painful - Pet Training Near Me - West Babylon, New York

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They care for the pets that are "for sale" there, My ferret came from here and she's the sweetest most people friendly ferret. All because they gave her the proper food, treats, bedding & hammocks for her. She is thriving today and I couldn't thank them more for taking care of her in the way most pet stores wouldn't. read more

DO NOT COME HERE FOR GROOMING SERVICES. DO NOT BOOK WITH PET STYLIST JUSTIN K.! Unfortunately, my groomer cancelled and I had to make a last minute appointment at this shop. As soon as I walked in and said hello, a white male groomer asked if I had an appointment (instead of greeting me and welcoming me in). I stated I had an appointment with groomer Justin K. Justin comes to the front and once again I was not greeted and instead asked for the vaccinations. I provided the vaccinations and then was asked how short you want it? The entire experience was not welcoming and to say the least simply rude. This is crucial as this experience is nerve wrecking for my dog and I. After picking up my dog with an "okay" haircut he had razor bumps/burns under his belly. My dog has been getting groomed for over 3 years now and this has never happened. This is extremely upsetting and I am in contact with Petcos corporate office. I repeat do not come here for grooming services! read more

Petco - Red bumps after grooming! - Pet Training Near Me - West Babylon, New York

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Probably some of the most abhorrent customer service I've ever received. From the minute my husband and I walked into this location we were barely acknowledged by the vetco technician to check in. The technician did not weigh our dogs and abruptly walked away without even letting us know that we were checked in and to wait. Then as we were waiting off to the side out of the way, we were rudely reprimanded some random "trainer" because our dogs who were clearly anxious were crying and when she approached on of them, he barked. We were told that "the people with the big brains should know better." What a joke of a location & an absolute JOKE of customer service. As you can probably expect, we'll be taking our services elsewhere. read more

You cannot expect the service to be completed if you make the stylist feel bad for their grooming service, I had a grooming service from the West Babylon location with stylist Justin. He took the dog for the service and the dog was in the middle of bath. While the dog is taking a bath, I asked a few questions, and he said he doesn't feel comfortable providing a service for me. And he took the dog out from the bath and returned. I needed to leave the location with a wet dog.. That was the appointment with reservation, and he already agreed to provide the service and the dog was in the middle of bath. At that point, he could decline the service based on the dog's condition, but not based on his mood or how he likes the customers. It was quite an unprofessional response. read more

Kicked out of grooming for showing up 15 minutes late. I left work early, drove a half hour out of the way, and apologized for the delay, but traffic being what it is, I was out of luck. Guy in grooming didn't acknowledge me for multiple minutes after I walked in. I was the only one in there but he was too overbooked to accommodate my appointment. I booked my 2-3 hour slot last week. I'll clip my dog myself in my garage if this is the professionalism and minor flexibility I can expect. I've been a customer for over ten years and this is ridiculous. read more

This is my local Petco I normally I'm fairly satisfied with them. We spend a lot of money with the grooming service for our two dogs. It's gone downhill. I will add on all the services they have and I can never get them to make a dog like they did the first time. I think they changed the products and twice they cut the dogs between the toes so I'm looking for a new groomer. Otherwise, I'm fairly satisfied with Petco. It just isn't cutting it with the grooming service any longer. The staff is very pleasant though so it's just a matter of perhaps an experience. I tip them very well so I'm not sure if it's their pay or what but I am going to find another place. read more

Our bulldog Maggie is not a fan of getting her nails cut, but the groomer at Petco always does her best to make her experience pleasant. You must present a rabies vaccine paper in order for them to work on your dog. I've only had her nails done there and it's a walk in service for $15, plus they check their ears. They now have nail polish too lol Only gripe is they seem a little understaffed. read more

Petco - Pet Training Near Me - West Babylon, New York

Great attention to your pet at grooming salon, awesome selection and nice staff. Excellent

The Staff here are very friendly, and helpful. The store always has what I am looking for as far as pet supplies are concerned. They always have great deals too! Sometimes when I am getting dog/cat food I like to look around at the animals they have (Its like a mini-Zoo!) as far as pet Store's are concerned this is a great place to shop! read more

Petco - Pet Training Near Me - West Babylon, New York

I used Hunter today for nails on my PETRIFIED pit mix & he was AMAZING with her. He was kind & Patient & took his time to work with her through her skiddish ways! Lyla says Thank you ! We will be seeing you always! read more

Love love this grooming location! I had trouble getting appointments at bay shore (not their fault I usually call for same day appts) but WB could fit us in, and now I take the drive to go there because the girls are so good with my pup. She's been through a lot and is anxious and fearful, which makes me dread leaving her. From the minute we walked in I could see how much the groomer wanted to make her comfortable (I wish I could remember her name, she is so sweet). My dog is afraid of loud noises and she ended up using a different dryer because the other one scared her. She called me and updated me with a longer pickup time, even apologizing for it being a little longer than expected (because she cared enough about my dogs wellbeing to adjust her normal grooming routine). Her communication and professionalism was spot on. This is the first time I can ever say I felt my dog was in good hands at a groomer. I've since gone back a few times and they are all compassionate and truly outstanding at what they do. I use the time to go shopping at the stores in the center and they call me with a heads up that she will be done soon. So glad I found them! read more

I've been bringing my Shih Tzu to Petco in West Babylon for grooming for about 3 years now. I have always received excellent service and my dog loves going there! Amanda has been grooming him for about 1 1/2 years I believe and does a fabulous job! She always does just what I ask as far as length and Amanda is always accurate with how long the grooming will take. She is professional, courteous and very kind with my dog, always! Happy customer! Beth B. read more

Since I have had some bad experiences in the past with groomers, I met Amanda who cleaned up someone else's mistakes. Amanda loves her job and its shows in her kindness with not only our pets, with humans. She greets us with that beautiful, happy smile! She restored my trust in leaving my pup with a groomer, as she really knows what she is doing and how to make all of us happy, no matter what she goes through. Thank you Amanda! read more

Petco - Valentina & I love Amanda the Petco MNGR/Groomer! - Pet Training Near Me - West Babylon, New York

still not bringing my 5 animals to your grooming salon. Unacceptable that you would turn 2 tiny dogs away to get their nails clipped....knowing they were getting there shots the same day and knowing you have been taking care of them for years, nope. read more

We went to get a vaccine for our cat and everyone was extremely rude. The lady checking us in for our appointment was extremely condescending telling us we should go to one closer to our home location. She then proceeded to tell us that there's no reason to get our vaccine and told us we don't need it despite our official veterinarian suggesting otherwise. Finally after arguing with her she finally decided to let us get the vaccine but swapped it to the distemper vaccine instead of the feline leukemia. Without telling us we had to remind her again which one we wanted. Then the people giving our cat the shots decided that it also wasn't necessary and argued against giving us the shot. Do not take your animals here they don't know anything and are better off paying a higher fee for a competent veterinarian crew. They will try to lie to you despite you asking for the vaccine YOU asked for and WANTED. read more

First, I want to mention that I would give five stars for the dog trainer, Jen, who is super patient and did a wonderful job in training my little girl. Second, i love that there is a discount vaccination service which is super handy because the prices can't be beat. But the vetco employees don't really seem to like their job or dogs for that matter. Whenever I've gone there, they seem to be upset that they're there and seem to have no compassion for the dogs who are nervous. My boy is a friendly dog who just wants to get a 'that's a good boy' after it's over, and they basically just say "next" as soon as they're done. I mean, they do get paid to do this right? A smile goes a long way. However, my husband took my other dog for his grooming appointment recently and it did not go well. Indeed, two days later he had developed a terrible rash from the furmintor treatment which my vet said probably meant that they hadn't disinfected the equipment hey used to groom him. Over $200 later after the vet bill, it took about two months for him to finally be infection free and for his fur to grow back. Needless to say, we won't be taking them for grooming there ever again. Next, the store seems to always be empty. Even so, there are never any employees actually in the aisles to help anyone..they seem to stick to the front of the store to talk to each other. Also, recently I went to pick up some bones for my heavy chewer and despite it being still 10 minutes until closing, i was told the store was closed when I was still picking out the bones. I made my way to the front to pay, there were two cashiers yet one of the cashiers chose to ignore me and help the lady behind me who ended up being another employee. When I paid, I didn't even get a thank you or goodnight from anyone (mind you there were now 4 employees at the front) so I quickly let myself out through the grooming section. Anyway, I know they're only retail and it was almost closing time, but still why kick out a paying customer before closing time and not even smile or wave goodnight to this paying customer. My other gripe is the prices. I feel like nothing is ever on sale and the petco prices are higher than Petsmart. Oh well, I'll stick to Petsmart down the block for my weekly shopping needs. read more

Amanda is absolutely the best! She treats my Romeo like he's her own. She's patient with him and loves him up! I can't explain how appreciative I am that my pup is always in good hands! read more

The main reason for two stars is the manager and cashier who corrected the error the grooming team made. I will not be taking my dog back there again. They cut his nails way to short and when I picked him up he still smelled as he did when I dropped him off. My dog came out in a panic and growling at me. My dog is very friendly but after that experience it took some time for him to calm down. He was very shaky, nervous and did not want to be petted. He almost bit me when I went to hug him. read more

I got my first fish tank here and the employee I dealt with was very patient to answer all of my questions. They have a good selection of freshwater fish. I would come back for fish as well as accessories for my dog. read more

I took my dog for his first hair cut. He is 4 months old. I was so pleased with the personal care and interest the staff had with me and my dog. I was nervous leaving him for the first time and they reassured me that if there were any issues they would call me right away. They even told me I could call too check up on how he was doing. Which I did. Lol. When I went to pick him up, he looked adorable and happy. I was very pleased and will definitely return. Thank you all. read more

Love this Petco. Vetco offers great prices on rabies shots for pets. Wish they had an express line for those pet owners who had already paid and were coming back for the second series of shots . read more

Great place great prices great customer service. I love the people that work here they are so helpful and this is my go to for all of my four dogs needs read more

This petco was a great place to come to until this woman name Marian joined. She likes to kick her fellow co-workers down it seems like by calling them names and watching over them like she is a hawk swooping down to grab its prey. Its really sad that the world is trying to get rid of bullying and this ungrateful woman is doing the exact opposite. I am never coming into petco west babylon again if they support bullying. read more

The staff is extremely nice and helpful loved the energy and caring they show to the clients. They walked me through every step of my dogs cut. Reasonable pricing. My dogs cut was ok I liked the way his body was cut but his face cut was not what I expected staff told me she would blend his face and cut him up nice but it was a little uneven. They are super understandable with time and very patient I would continue going I'm sure it will get better. read more

One star for the grooming department. My wife called and cautioned them over the phone that we have a 70 lb pitbull who is excitable and really wants to play with other dogs. They booked us at 6 PM on Saturday because there wouldn't be any other dogs around. They called us that morning and asked us to move the appointment to noon on Sunday because they had another large dog they needed to groom who couldn't be around other dogs. They said that appointment would be fine for us. When we arrived on Sunday they told us to reschedule because our dog is too excitable and Sunday is the busiest day of the week. I work 70 hours a week and do not appreciate having my time wasted. Aside from that, half of the groomers seemed afraid of my dog and backed away from him even though he was just whining to play with the other dogs in the store and wagging his tail. read more

Amanda did a great job on my dog Marla as usual. My dog loves going there to get groomed.

My quest for the perfect fitting dog harness for my squirmy rascal of a puppy led me to this Petco. The store was a little disorganized, but not too bad. I finally decided on a Petco brand harness. I brought it home and let my dog wear it around for a bit to test the fit and comfort. Well... less than 10 minutes later, my dog tore through the entire harness. Now, I have a TINY dog who is hyper, but by no means is he more destructive than the next dog. It takes him weeks to chew his way through a tiny bone. So, I cannot imagine he is the only dog that was able to nibble his way through the entire harness in under 10 minutes! The takeaway from this review is, the store is fine, but they seem to carry lower quality product than their competitors. I would not trust their own brand's items. If you're going in to purchase main brand stuff, than you're probably in the clear. read more

Just bought a hermit crab and the staff was very willing to answer my questions and help me get setup with the right stuff to take of the crab. The store was very clean and well lit. I would do business with this store again. read more

I brought my dog there for vaccinations from their vetco team. The worst experience of mine and my dog's life. It's been 48 hours and he still lives around and Yelps every time I go to touch him. The staff was not paying attention and I believe they shot him in the wrong part of his body because he has had many shots and never had this reaction before. I would not recommend that veterinarian services to my worst enemy read more

Amanda and the staff were incredible with a very difficult dog, a dog that had to be muzzled in the past because of traumatic hyperventilation at the hands of other groomers. The staff truly shows their love of dogs. read more

We took our Babygirl to get groomed by Amanda. She's used to only being groomed by my grandpa but he last away 2 months ago and hasn't been groomed since. She was very matted and her hair was super long but Amanda took such great care of her. She went above and beyond to make sure Babygirl looked and smelled amazing. I recommend going to Amanda if you want a great service. read more

Never like the haircuts my dog gets, the main groomer now is very rude, blunt, and does not know how to speak to customers. Miss Kristina, hoping she comes back from overseas soon. read more

If I could give this location no stars I would, very dirty and disgusting salon and work environment I walked into petco to make an appointment for my dogs and before I even walked into the salon I noticed nobody was even in there but it sounded like there was 20 dogs in the back. I noticed that there was two groomers that came back in to the salon from a smoke break I believe. So I walked around the store to be courteous to let them get back into the swing of things, as I walked my way back up front the one girl already had a dog up on the table and the other was walking out of the salon again with a e cigarette in her mouth. She walked out when she saw me walking into the salon and let me tell you it stinked of urine and poop as soon as you walked through that door , the other groom gave me a nasty look when she saw me so from that point I knew I wasn't even going to bother bringing in any of my dogs into this disgusting work place . I don't know how the store manager can let this place look like it does. Completely disgusted read more

The dog groomers have no idea what they're doing and woud rather screw everything up than listen to instructions. We took our maltipoo to get a trim but instead wound up with a completely shaved dog. They even shaved his tail, but left all the hair on his head intact. When confronted with the atrocity, they simply shrugged it off with "whoops". Literally, "whoops". read more

They took in my Bottom feeder that was treated inhumanely by Pet Smart and are treating him with great care. I am now a full time Pet Co shopper. The staff is very nice, informative and helpful. Would definitely recommend! read more