I was a patient of Dr. Farmer's for 13 years, and I was consistently thrilled with his very thorough care. He is knowledgeable, capable, friendly, and only makes recommendations that he believes will benefit the patient. The only reason I am transitioning is because of my changing dental insurance. I will miss him and his office greatly, including Denise, and I plan to return in the future, if there is another change in my insurance. Highest recommendation read more

Dr. Farmer is "OUT OF NETWORK FOR ALL INSURANCE CARRIERS" This is totally his choice & normally fine, except that: 1. they won't tell you they're out of network before your appointment, even if you gave them your insurance info. it is customary to notify patients they are not in network ahead of the appointment across all of healthcare in general, so this was pretty underhand 2. their staff will straight up lie to you during the appointment and say the visit is "completely covered by insurance" even when you explicitly ask "is this visit cost 100% covered by insurance?" *multiple times*. this was super bizarre and caught me off guard Again, Dr. Farmer's choice about not being in-network by itself fine, but the shady practices to hide this fact before & during the appointment is unethical. Giving 2 stars instead of 1 bc Dr. Farmer and all his staff are genuinely super friendly and very competent. They followup with me, provide good care, and have clean facilities. I considered doing a chargeback since the product received was not representative of what was communicated to me, but i do feel like everyone did a great job so im letting it go. If you don't care about insurance reimbursement i do highly recommend Dr. Farmer. read more

After visiting several terrible dentists in the bay area, dr creelman was SUCH a breath of fresh air! she was so kind and professional and so was everyone else at the office. Highly recommend! read more

Just saw Dr. Creelman she was great! Her office is very nice and they have the latest technology (I only had to get pictures taken to be fit for a mouthguard and didn't have to get an impression taken with that horrible gunk). Her hygienist is amazing and I got the best cleaning of my life. It's a bummer she's isn't in network with my insurance but they will bill it for me. read more

I sent an inquiry about their dental services 2-3 times via email but they never responded which I was really depending on. Ultimately went to another dentist I'm REALLY not happy with which increased my dental fears. I don't think it's fair to give 1 star when not having experienced this office at all (could be great for all I know) but I can't give 3 stars (aka "ok") either. Very disappointing not getting a response. read more

In 57 years, I have never felt more cared for in a Dentist's office and I've had 20+ year relationships with dentist's back east. The office staff is warm, helpful and encouraging. The Dental Assistant and Hygienist were both excellent. Dr. Farmer takes his time to offer thorough explanations throughout the exam as well as in a written summary. If you're looking for a new Dentist, I give Creelman-Farmer the highest recommendation! read more

I got my teeth cleaned with this office last week. Overall, the staff are very nice and I think they gave me some great feedback to improve my oral health. I would have given 5 stars, but the office admin, Denise, is nearly impossible to understand in emails. Communication was extremely confusing. One (of many confusions) was that her emails made it seem like I needed a COVID testing before the appointment, and it was not. I've raised it to their attention, but it's not clear that they (especially Denise) have any desire to improve. read more

I want to say that 11 years later, Dr. Farmer and his assistants are still excellent. I got two small fillings today after not having to see him in over two years because he took the time to do reparative and preventative work. He also took time to educate me on dental health. The result? A healthy, good looking set of teeth and gums! Thank you, team Peter Farmer! Oh and Hilga is still with the office - in the era of the great resignation, who stays that long at the job?? So happy I found him all those years ago! And I am so glad Dr. Farmer made it through the pandemic with all his patients and staff safe and healthy. read more

I love coming to this dentist office to see Jennifer, Peter, and their team. They are extremely professional and are incredibly friendly. You can sense immediately the "family" culture of the office. The office is always clean with fun new artwork on the walls. Some may dread coming to SF for appointments, but the area always seems to have available parking around. Highly recommend! read more

Everyone is very caring and informative. I've been in for two cleanings and a filling. Cleanings were easy peasy. I got some good cleaning tips. The filling was quick and Peter narrated what was going on the entire time. I've recommended Peter to a few friends already. read more

Peter Farmer DDS and Jennifer Creelman DDS - General Dentistry Near Me - San Francisco, California

Apparently this practice is "by referral only". So, they want a 100.00 reservation fee (refundable), yet I have never met either of the dentists. I have been using dentists my entire life, all over the bay area and this is the first time one has asked me to place a deposit site unseen. Guess I'm not going here! read more

I highly recommend hygienist Noelle !!! She is highly skilled , professional , friendly and very kind !!!! She was willing to see me despite my being late due to traffic, as she knew the appointment meant so much , and always expresses a genuine interest in my health and well being. Plus.... my teeth have never been cleaner!!! Thanks Noelle! Additionally, Dr. Farmer is a skilled and caring dentist! read more

Hmm - right, the reviews on "fist encounter" with reception were far from stellar. It nearly gave me an instant tooth pain and I decided to forego exploring further. read more

This dentist office is top notch. From the front desk fluff ball Denise, to Hilda, Michael, Rich, Noel, Yen, the line staff, and then there are the two DDS, Dr. Creelman and Dr. Farmer. They all care about what they do and you as a patient. I've been coming here for years and I will never see another dentist or hygienist. They are the cream of the crop in their field and I don't have enough good things to say about them. read more

Peter Farmer DDS and Jennifer Creelman DDS - Waiting for my crown from the fabulous Dr. Farmer. - General Dentistry Near Me - San Francisco, California

Looking for a good dentist can be daunting. Finding a great dentist is refreshing as hell. Fortunately, friends and family can oftentimes hook us up. That's exactly what happened here. A dear friend referred my husband to Dr. Creelman. After his first visit with her he said, "You'd like her!" Believe me, if he likes her that's all I need to know. I scheduled a cleaning since it had been 11 months since my last one. I was anxious because of the pandemic. The office is professional, they take all the necessary COVID precautions and the staff is confident (not arrogant). Doc Creelman is personable, loves teeth and wants the first look. She is actually the person who cleans your teeth on us first timers which I don't think has happened to me since I was a kid. Five stars! read more

Wow, the receptionist was so harsh. She used hard phrases like "that's how it has always been and that's how it always will be" when I asked about their referral-only policy. If Dr Creelman specializes in helping people with dental trauma, how can she have such a hard receptionist? She could at least soften the message a bit. Too bad, other things I read about the practice sounded like a good fit for me but I couldn't face a receptionist who doesn't know how to have boundaries in a firm but gentle way. read more

Had my first appointment here yesterday and probably one of the best dental experiences ever. Getting an appointment was pretty easy and I could fill out all my patient forms online. As soon as I arrived I felt welcomed. The receptionist was super nice and then I met Dr. Creelman who was super nice too. I immediately felt at ease. I had a comprehensive exam, cleaning, and x-rays. Every aspect was comfortable and Dr. Creelman and her staff were great. She uses modern dental technology and her office is clean and modern. My friend referred me to the office a while back and I've been meaning to go. Part of me wonders why I waited so long and went to a mediocre dentist when I could've gone here all along! I'm definitely a patient for life now! read more

Dr. Farmer is a nice guy but he doesn't listen and is out just to make some cash. i had a tooth ache so i went in to have it looked at. they took a full set of x-rays since it had been awhile since i had those done. all cool with that. i told dr. farmer i don't enjoy sitting in the chair and just want the tooth in question fixed. after looking at my x-rays he said i needed a crown on the tooth that hurt and a crown on another tooth the other side of my mouth. i told him again i would like only the hurt tooth fixed and that i was cool with the other tooth and i didn't want that one fixed. so he then told me to go to the lobby and make an appointment to have the work done. while doing this he gave me a form or whatever it may be called with the cost involved for the crowns. yep he was still trying to have me get a second crown. i said i only wanted the one tooth fixed. he said i should have them both fixed in his opinion. so i agree with another reviewer of dr. farmer doing work that doesn't need to be done. out to make more cash for himself instead caring what the patient asks for. i should give him only one star. but he does have all the shiny cool up to date new stuff. so if throwing money away is not a problem and you have a love of that chair and all the drilling that comes with it, i say head on over and he'll take care of you. i went home and thought about it and made an appointment with another dentist who i will review next. using the x-rays from dr. farmers office she told me all i needed was a filling. i had the filling done and my tooth ache is gone. my new and good dentist said i didn't need a crown and i didn't need anymore work done. she said see you in 6 months for my next cleaning. now that is what I'm talking about. just thinking about this makes me very angry thinking i could have spent a few hundred dollars more for unnecessary work. beware. read more

ok. I started over. Found a friend that is a current patient that could give me the apparently now required referral to get in to see Jennifer. It feels kinda like a speakeasy during prohibition. I'm supposed to get (another) call back from the receptionist. Stay tuned to see if the Great Pumpkin somehow intervenes and Lucy aka the receptionist finally lets Charlie Brown - that's me- kick the football and score an actual appointment. If I get in, do you think I should request extra laughing gas?! ------------------------------- sigh. no appointment after all. do people stay up late thinking up ways to not let you in this place? http://www.youtube.com/watch?v=tbp6TIyVqe0 Seriously; their reasoning behind not seeing me was because I had three previous cancellations. What they did not bother to factor in was that two cancellations were because of THEIR error - one, a double booking and the other, my aforementioned problem with their booking me with Dr. Farmer when I had specifically made an appointment with Jennifer. At this point, I am DONE. The receptionist said she met with both doctors and "because of my previous cancellations" they decided they could not see me. Because of that meeting, this one-star review stands for the over-all services of the doctors as well as the front desk staff. Meanies. read more

Do not go here, Dr. Farmer is GREEDY. I had read reviews online that these guys were money hungry, but the location was just so close to home that I had to try it for myself. I ended up getting my teeth cleaned here for a few years, but then I switched jobs and I ended up not being to stay for a scheduled appointment because my insurance coverage changed and they didn't accept the new one. This was an honest mistake on my part. (At this point the secretary never mentioned a missed appointment charge nor did I receive a bill). When I changed jobs again more recently, I came back to Dr. Farmer because they took my new insurance coverage. Instead of welcoming me back as a loyal patient, I was charged $200 for having to miss my last appt. AND the Dr. never even came in to do an exam. I know many doctors (including many family members) and all of them felt that charging this much money for a missed appointment was OUTRAGEOUS! My husband called to try to negotiate the price and reason with the secretary. Instead of her listening to my husband's point of view, the secretary was rude and claimed my husband threatened her. OVERALL: Dr. Farmer values his bitter secretary and his expensive art over loyal patients and good customer service. read more

I emailed them asking if they had any appointments open for a new patient. I got a response asking how I had heard about them and replied that I read their great reviews on Yelp. I then received a response that explained finding them on Yelp costs $100. If they charge $100 just to make a reservation I can't imagine how many other ways they find to charge crazy fees! Not Yelp friendly! Don't admit to finding them on Yelp if you do decided to use their services. """ Hi again Our Drs practices are by referral or invitation However, when a potential patient finds us on Yelp we ask for a $100 reservation fee We do have an opening on Thursday 7/30 at 2p for exam, xrays and cleaning Visit is $426 Please let me know if you care to proceed Thank you Denise """ read more

Wish I had read these yelp reviews before going. I made an appnt with Peter Farmer for a very specific purpose (get evaluated for a dental device for sleep apnea). I discussed this with everyone I saw and yet I was still subjected and then billed for for other services! Not to mention I spent most of my time in the office waiting. Further, I was told when I left that I would hear back in two weeks about next steps. Crickets... There's a lot to like about these people - they seem to have modern technology, the office is super cool, cute office dog, and they are very friendly. But this fishy stuff about billing is unacceptable. read more

It is true what they write - Dr. Farmer is greedy and cold. He only cares about making a dime off of his patients and will act as friendly and nice as is needed to get that payoff. Check around the city to compare prices of things - its crazy how overpriced this dental work is. Denise is a whole other mess - she is rude, short, and will say anything to get you into the office. She told me she would check my insurance coverage so that I would not be out $300 for a filling - after the work was done guess what? I wasn't covered for that procedure - pay up! I cannot believe someone this educated runs their business and their life like this - its a shame and its soured me a lot now when dealing with dentists - I never saw them as money grubers but now I do. read more

I have to agree with other yelpers that Denise the front desk person has one of the worst bedside manners I've ever seen, and they have shady business practices. Warning, do not go here or you may see some shady billing in addition to rude unwelcoming service. 1st Incident: Before my visit I had confirmed with her that my insurance would cover the visit. She was off to lunch and seemed hurried but said she would follow up if there were any issues. Since I didn't hear back so I assume all is well. 3 months later I get an email that I'm 60 days delinquent with no prior issue. 2nd Incident: After Dr. Farmer apologized, I decided to give them another try. I scheduled just a regular cleaning, and surprise, surprise, I get the same type of email saying I am 60 days delinquent. Super shady. Apparently, the dentist is charging me with additional things that were not authorized. Unethical practices. read more

Sorry for giving you a one star, which won't really matter to you because you only take new clients through invitation only. That's kind of snobby, don't you think? The receptionist was very nice about it but could not figure out how to their company info off this site. You can extract teeth but not your Yelp ad?? Boo-Hoo. Next... read more

Sweet sassy molassy!! Shatangi has a new crush. Doc Farmer is my new wonderful dentist. not only do I appreciate the latest technology the office boasts but the sense of welcome that is given to patients from all of the staff (especially Michael and Denise) is outstanding. I really feel like I am in good hands at this office. One time when Peter was a few minutes late for my appointment due to a mix up, Jennifer stepped in and performed the procedure in a truly efficient team-oriented manner. I would recommend their services to anyone with teeth. Shatangi told you... read more

Overwhelmingly pleased with Dr Creelman and her remarkable staff! Denise at the front desk is incredibly kind and beyond helpful when dealing with insurance related questions. She always has everything ready to go when you walk in the door. The hygienists are professional, friendly, very funny and super knowledgable. Dr Creelman makes me laugh every time she walks in the room with a quick witted joke and a very comforting vibe. She has a very appealing no-nonsense attitude, but in such a friendly manner. The office is spotless (and that's coming from an OCD freak). The art and decorative items throughout the office are so interesting--- there's always something cool to look at during a usually boring experience. I've been most impressed with the technology & up-to-date dental knowledge. Dr Creelman addressed the loud clicking in my jaw with a honest and upfront approach. I'm one of those "knowledge is power" people and I ask a lot of questions. She was really helpful in explaining why this happens, what it might lead to in the future, how we can help it the short term (Ummm... she was the first dentist to tell me to stay away from chewing gum and it's already helped alleviate discomfort) and how we can fix it in the long term. I've been a new patient here catching up on dental work (replaced fillings, teeth cleaned, night guard made and fitted) and I'm actually kind of bummed that once I'm all caught up with my dental work I will have to wait 6 months to come back. Never thought I'd look forward to a dentist this much... read more

I just got back from my first appointment with Dr. Creelman and I have to thank all the Yelpers here for the tip. Everyone in the office was very personable and genuine - a sharp contrast to the eye doctor appointment I went to this morning (also on a tip from Yelp, but unfortunately not as successful). The staff took interest in me as a person and not a customer and that's important to me - especially when receiving health care. The office was modern without being focused on gadgetry. I once went to a dentist in the Embarcadero Center and he scanned my x-rays into his palmtop Vaio while allowing me to be entertained by a handheld DVD player. Dr. Creelman and Farmers office was classic and clean, but was definitely outfitted with very modern machinery. (I could even see my x-rays on a wall-mounted screen as soon as the shot was snapped). The space is a bit small (two seats in the waiting room), but that's probably because hardly anyone is ever queued long to get in. The receptionist said the doctors were late today because of other tardy patients, but was called back only 7 minutes after scheduled - mostly because I think Jennifer was taking time to chat with a couple of "patients" - a term she herself describes as synonymous with "friends." Most importantly, Jennifer was very professional, through, and precise with her oral examination. She even took time to check out my jaw (i injured it several years ago) and was the first doctor to give me good advice on how to care for it. She even was more considerate of the injury during the exam than I am on a daily basis. I also liked how she carried out the exam tag-team with an assistant. It feels nice to be looked after by multiple people, and it also reminds me of how my childhood dentist (the best I've ever had, though Creelman is off to a good start) worked. All in all, I can't imagine anyone not having a great experience here. If you live in the neighborhood (Mission, Castro, or Lower Haight), then it appears you'll also be making friends with some very cool new people that also happen to know a lot about teeth. UPDATE: I found these dentists to actually accept a wider range of coverage than others I polled - so for my Delta Dental plan (which is pretty standard), all preventative and most other expenses are covered. I had no problems corresponding by phone to set up an appointment; in fact, I think their receptionist must be one of the best in the businesses. read more

This is a great office. I wish I had gone here 6 years ago rather than having a shot in the dark treatment from a previous dentist. I am a patient of Dr. Farmer who is patient and kind, plus he likes dogs! I ended up here because I have many friends who are patients of both doctors, all of whom are very happy here. If you want someone who can fix you right up with no hassle, surprises, and have a sincere generosity, then I recommend this place. read more

Dr. Farmer is a great dentist, and he and his hygienist (Michael?) are both thorough, friendly and genuinely concerned about patients' dental and oral health. If anything at all were even starting to go wrong with my teeth, mouth, jaw, throat or glands I feel certain they would catch it. Far from being "out to make a buck," I find Dr. Farmer very focused on preventative care, recommending more flossing and certain mouthwashes to make my teeth even better and stronger. He even decided that I only need a checkup and cleaning once every nine months instead of six because I'm in such good shape. The office staff is great, too. read more

It's been seven years since I started going to Dr. Creelman and I have not had one bad experience. I've gotten a mouth guard made, had to replace old bonded tooth chipped in childhood. They have always been able to get me in when there is an emergency. Also tried to be gentle as possible since I have a ton of anxiety and TMJ. They've been able to change our appointments due to work changes. Still the best dentist I've ever had. Denise is a great office manager and knows to contact me for my spouse's bills since my spouse doesn't like dealing health care stuff and American insurance. read more

Let's be honest. I'm terrified to tell you about Jennifer... Between me, and my bff Kathleen, we have referred literally dozens to see Jennifer, and why? Well, because she's a freaking fantastic dentist. Very friendly, but far more importantly, she does awesome work, and unfortunately, I've needed to have a little work done. Jennifer gives you all the news right up front, but makes sure that you know your options. She's got a pleasant disposition, but doesn't beat around the bush. She does everything that she can to make you feel comfortable under the circumstances. So, why am I in fear of telling you about her. Because she's a very popular lady. She can squeeze you in, if it's an emergency, but because I've never heard of a person who has ever been dissatisfied by her work, it means that she is very, very, very busy. On the other hand, do I think you should see her? Hell no. She's mine! Go find your own perfect dentist. read more

I was a patient for 2 years- and yes Peter and his staff are excellent- no doubt! However, I was really unwell one morning and I had a morning appointment - I was unfortunately late, and hate dentist offices. I felt pressured, got constantly berated for being late and ultimately left 15 mins after being there. What Peter's gone and done is bill my insurance for a cleaning (unethical) and charged me for the cleaning. (it never happened) I admit to being 15 mins late. But, absolutely feel that I was treated unfairly and taken advantage of. I guess retention isn't one of his strong suits and being unethical and billing insurance providers for practises not done is something he doesn't seem to have a problem with. I agree with Rober b's review below - we were both treated unfairly. read more

Like many people, I dread going to the dentist. I dread going to Dr. Creelman least of any dentist I've ever had. I'm not a great dental patient. My brushing technique is at best a B-, i don't floss, sometimes I go to bed having forgot to brush. Despite all that, in my life I've only had minor dental issues (beyond orthodontics, but that's another story from a different lifetime and has nothing to do with this office). Years ago I once had a minor issue with a cap performed by Dr. Creelman, they brought me back in on my schedule and corrected it free of charge. Today, I had some cavity work done on two teeth today. Once again, the dread I built up in my mind was far worse than reality.. Zero pain, just the standard numbness, and her personable staff taking care. This has been my experience with Dr. Creelman's office for the nearly 10 years i've been going. read more

Is it weird to say I actually enjoyed getting a cavity filled the other day?!? I absolutely LOVE Dr. Farmer, and Hilda was just the best at helping me to relax and even giggle a bit during the experience. I've been going to Dr. Farmer for over 10 years now and I never want to have to go to anyone else, ever. The office is beautiful, full of art, and clean, and Denise at reception is very sweet. Thank goodness for wonderful dentists!! My teeth and I are happy! read more

For the first thirty years of my life I saw the same dentist and hygenist every six months. When I moved here nearly eight years ago, I didn't know what to do about my teeth. But somehow, quite luckily, I happened upon Jennifer Creelman. Jennifer and her staff are awesome. Going to the dentist's office is like visiting friends who care for your teeth. Jennifer is very knowledgeable and her technology is state-of-the-art. My only complaint is her dislike for wisdom teeth, but I think she has learned to accept that mine are here to stay. read more

I agree with customer service and front desk attitude. Horrible experience. In addition, I was charged $139 for oral exam and $193 for prophylaxis treatment. Even after my benefits I'm having to owe close to $100 for charges I thought I was just getting a routine cleaning for. They are horrible at communication and unethical when it comes to billing. I plan to address this to the BBB until it is resolved as I did not consent to anything other than an oral cleaning and was not informed I would be charged for what I thought was routine treatment. In all of my professional working history (and good benefits) I've never had to pay out of pocket for a cleaning until I came here. I would not recommend as dentist provider unless you like to throw your money away and don't care about being treated like a valued customer. read more

I like Dr Creelman, but their costs are outrageous. Routine cleaning $230, and I have insurance that covers maintenance. Last time I had X-rays done I walked out after paying another two hundred and change - with insurance! Is there double dipping going on? Today I've moved on. read more

I have been going to Dr. Farmer's office since 2009. He's one of the best healthcare professionals I've ever interacted with. Here are three reasons for a 5-star review: - It's a pleasant office environment. Dr. Farmer, the hygienists, the receptionist are all very friendly and caring. One day, I was experiencing a painful tooth ache during Dr. Farmer's day off. He came in to the office to see me and to make sure I received medical attention. - They have impressive technology, which has made my visits fast and easy. Everything from appointment booking to my health records and x-rays are done online in a very transparent and efficient way. - Denise, the receptionist, is incredibly friendly and she makes sure that you receive timely care when you need it. I've never felt like a doc office receptionist has acted as my advocate until I met her. Generally speaking, it's a friendly, caring, clean and pleasant place. read more

I am Dr. Creelman's best patient...because I eat hella candy. She always takes care of my dental needs and has always been thorough. My teeth wouldn't be so much more healthy and clean if it wasn't for her and her team. Denise is also great as she provides a great personal touch and professional attitude when it comes to appointment reminders, payments due, and scheduling. Best dental office in San Francisco, by far. read more