I won't be returning. I really miss Dr. Ivanoff. The office has changed significantly and now feels…read morevery sales-driven, more like a boutique med spa than a dental practice. There were repeated recommendations for things that weren't necessary. Most concerning, there was a serious issue with my daughter's tooth/cavity that required us to see a specialist in Napa, who confirmed that the treatment should not have been done that way.

Do not trust this practice with your care. I required a root…read morecanal on a tooth, and it was not my first. During my X-rays, once I found out I'd need the root canal, I explained to the dentist that I know from experience I need prescription pain medicine after root canals, as I have other health conditions that increase inflammation and pain. When I've gone without in the past, I've been in the most pain I've ever experienced for days on end. It was torture. I made it clear that I would not have a root canal without it due to how traumatizing it was and how much work I had to miss. She agreed and scheduled the procedure. After the root canal was complete, I reminded her of our conversation. She cited a study that said for most patients, Advil and Tylenol was fine, so she would not write a prescription. My face was too numb to even have a conversation about it. I feel deceived and lied to. I don't feel like my specific needs as a patient were cared about at all, and this is just a money grab. I'm so scared for how this recovery will go knowing what I've experienced. I couldn't have explained this any clearer to the entire staff. I want to trust dentists with my care so badly, and this damaged it. I will never be going back to this practice after this and I recommend others avoid it as well.

Been going to Dena Marcus's office 2+years. The best thing about them is they take Delta Dental…read more I've had no issue with the work they've done nor the cost. If you don't mind showing up for each appointment and having a different dentist... then you should be fine. I decided after the forth dentist in less than three years, it was time to find a more reliable practice.

well my experience with this dentist has been nothing but a disapointment i payed 10,000 dollars…read moreto get dentures and all i got was a pair of dentures that have never fit without using adhesive to keep them in my mouth and i still cant eat food and it's been a year now. It gets better all my appointments were always at eight am everytime even though i got home from work at eleven at night. Then you show up and she makes you feel like you shouldn'tbe there like your some chump wasting her time even though its her responsibility. the last time i saw her i told her the upper dentures dont fit/work right she said well i guess you should have gotten some upper implants. This is after i paid twenty thousand to have my theeth pulled (twelve teeth at once) paid 10,000 thousand for that and another 10,000 for two dental implants for my lower teeth. So let me tell you i guess if your really rich you'll get the service you deserve deserve but if your just some person trying to do the right for yourself this is how you get treated. Then I had to find another dentist to fix my dentures just so i could swallow with them in my mouth (had to pay that dentist for doing the work Dena Marcus Should've done and anytime i had a problem and called to see her she was never there/available (not offered to see another dentist usually when a dentist is on vacation they have a fill in dentist (but not her). now in october i get a thing in the mail basically saying well if you have any problems you can come and see me if you have dental insurance or more money. glad I could Pay in advance for the worst experience Iv'e ever had. Ive gone thru braces,jaw surgery,and getting twelve teeth pulled at once and have had probably eight root canals but never had such a ****** experience like this treated like your not good enough to be in her office shes never appolgized. im not the only one she's done this to either look at her bad "yelps) and you'll see a pattern for treating certain customers like this but i guess if your rich she treats you right and the some. i'll finish with this don't ever pay her in advance unless you want a ****** expperience or have dentures that you can't wear or eat with now its been a year.still waiting o that's right she doesn't care now its my problem i'm out 10,000 and ca't eat regular food still, but why should she care, she's two faced and the worst doctor/dentist I've ever had the displeasure of ever having to see. your better off not seeing her unless you are really rich if your a workiing class person don't see her unless you want to be screwed over like i've been. thanks for nothing thief! justin farrell

I enjoyed my first visit at Synergy Dental. Erica and Deb were very welcoming, can't wait to get…read morestarted with my Invisalign treatment. Jodi was so absolutely amazing and extremely nice and gentle, explained every step very clearly, definitely made a great choice with Synergy Dental!

Front desk gossips about patients while you sit and wait 30 minutes past your appointment time…read more Not a good environment. Synergy does not put patients first. Take your business elsewhere! I won't be going back!

Dr. Hillstead's office is great. He is patient and gentle, my kids don't mind going to the dentist…read morea bit! Staff is top quality as well.

I have been a patient of Michael Hillstead DDS for several years and recommend him without any…read morereservations. He is kind and gentle and has done extensive work on my teeth. No need to search elsewhere for a good dentist in Sonoma.

Two years after getting the crown i was flossing and it popped off. I have several other crowns…read morethat have been on for over twenty years. Confirmed my decision to go elsewhere.

Best dental visit of my life!! Spectacular state of the art…read moreequipment. Looking at the "big picture ". Kind and considerate, Dr. Cherise and Dr. Aaron are a gift to our community!

I was a patient here for years. After two routine cleanings, I received a bill for nearly $400 over…read morea year later with no prior communication. I had returned for additional visits in the meantime and was never informed of an outstanding balance. When the bill finally came, it was a text threatening collections. After reviewing the bill, I contacted my insurance, who confirmed the deep cleanings performed were not medically necessary based on my x-rays. I was never informed of this before the procedures were done. The front desk is a broader issue. The team is cliquey, unresponsive, and consistently unprofessional. Billing communication in particular is anti-customer at every step: no proactive outreach, no transparency, and when they do reach out, it's an immediate collections threat with no context. I've filed complaints with the California Dental Board and the California Department of Insurance and have ended my relationship with this practice.

Very mediocre work. High prices. Dishonest charging practices…read more Don't ignore the bad reviews here... they're true. Visit at your own risk.

Dr. Bradd is a fine dentist but he is out-of-network with ALL insurance companies. So not only do…read moreyou have pay the deductible plus what the insurancerance reimburses him, he bills for the remainder of the service. We had a service done which cost $1,900 by Dr. Bradd. If we went to an in-network, we would have paid a total of $200. our insurance company paid him $920 and we paid $450 at the time of service. Now I receive a bill for the remainder of $605. The issue is that 5 years ago it was communicated that Dr. Bradd would accept our co-pay and the insurance reimbursement for the services which was the case for 4 years until now. We go twice a year for check-ups and Met-Life pay him 100% of the service he charges and no co-pay. We like Bradd but I've found an extremely capable dentist in-network so going forward we will save thousands of dollars.

Friendly, professional staff, competent dentist, really nothing to complain about. As good an…read moreexperience one can get at a Dentist!

I have bounced around to several different dental providers over the last several years…read more Glad to say, I'm staying with Sonoma Valley Dental! They take most kinds of insurance, the staff is warm and thoughtful, and Dr G. Is great!!!

Disappointing experience -- especially after 40 years with an excellent dentist…read more I'm new to Sonoma and chose Dr. Jason Groff through Delta Dental after breaking a tooth and needing a crown. Unfortunately, my experience was very different from what I had hoped for. At my first two appointments, the dental assistant performed most of the work, while Dr. Groff came in briefly for key parts of the procedure. After the permanent crown was cemented, my bite was not checked. I was concerned that my existing night guard would no longer fit, so the assistant adjusted it instead. Within two days, I developed severe nerve pain that woke me at 4 a.m. I returned expecting the dentist to evaluate the problem, but again, most of the interaction was with the assistant. The solution offered was a new night guard at no charge. I continued to have discomfort and eventually realized that my bite needed to be addressed. I also developed significant TMJ symptoms from compensating on the opposite side. At a subsequent appointment, Dr. Groff adjusted the crown and acknowledged that I had been compensating on the other side. Later, when I reported that the bite was still uncomfortable and the TMJ was worse, he told me the TMJ had nothing to do with the crown, which contradicted what I had previously been told. He then aggressively adjusted the crown and made a comment about continuing to grind it down "up to my head," which I found extremely uncomfortable and upsetting. I also had concerns about the practice's approach to dental hygiene. After having the same highly experienced dentist and hygienists for 40 years, I was surprised that my cleaning was very brief and largely performed by Dr. Groff with a sonic instrument, without the thorough tooth-by-tooth assessment I was accustomed to receiving. Most disappointing was my attempt to have a respectful conversation with Dr. Groff about my concerns and his practice protocols. Rather than discussing them, he became defensive and condescending, essentially telling me, "This is how I run my practice, and I'm not going to change it." I did not want to write a negative review. I tried to address my concerns directly, but I ultimately felt that, as a patient, they were not being heard or taken seriously. I am still experiencing discomfort and TMJ symptoms and will be seeking another dentist for follow-up care. For me, the issue is not the free night guard. I never went to this office for a night guard. The issue is the overall approach to patient care, communication, protocols, and follow-up. The world would be a better place if everyone practiced the Golden Rule: Treat everyone the way you would like to be treated. A simple, universal ethical guideline found in nearly every major culture and religion.

Office staff was incredibly rude. Took an entire day for them to call me back and then they tried…read moreto charge me for an emergency and made me wait for two weeks. I told them that my regular physician said that I had an infection that I needed to be seen right away. The staff told me that all of their chairs were taken making money doing teeth cleaning and that they couldn't be bothered with having me come in and address this very serious issue. I would recommend a different dentist. These people don't care. They are only allowed to make money. My other dentist of 25 years where we moved from I called them at 7 o'clock in the morning and have I been even within 500 miles with them I would have gone there. These people are absolutely awful human beings

I went to Dr.Forstadt in Dec. 2023, for an upper partial. I had 3 extractions, impressions taken,…read moreone permanent crown and more impressions. Eight months, 6 appointments cancelled and many inane excuses later - I still have no partial! I'm fed up. Alix M. 8/9/24