Hospice care for my Mother was exceptional. Any concerns were handled 24/7…read more Colby Perez explained all the unfamiliar phases that are part of the hospice process. Her support was well needed and the personal care she provided to both my Mother & myself helped through this difficult time. I felt that the support I received was beyond expectations. After researching for hospice care, I chose With Grace because of their high ratings and they delivered.

So our family has had the opportunity to work with, With Grace, on two separate occasions. My aunt…read morewent under their care at the end of 2024, and was on hospice for 3 months before passing. They were caring and compassionate and spent the necessary time needed to answer any questions or to just put my uncles mind at ease that she was being looked after. Colby was exceptional at gently talking with him and explaining her decline. Fast forwarding to this past week, my uncle who started off 2026, in the hospital with some unexpected issues, declined quickly. After 12 days he came home on hospice and our logical choice was to use With Grace once again. We were blessed by the staff, but Colby in particular. She checked in on him daily and would gently talk with him and play calm music for him during her visits. When he became non-responsive she would continue to check in on him to monitor each stage and to make sure that he was comfortable. I appreciated her communication with me, our caregiver, and her amazing and calm approach. Each step of the process and engagement with their staff with both my aunt and my uncle, were exceptional.

WAITED 4 HOURS TO BE SEEN. Was consistently denied an accurate time to be seen. Was not given a…read moredecision to reschedule at any point. The staff was incredibly rude and indecisive. The doctor him self came out at one point to pull away HIS STAFF to yell at them for not communicating properly with their clients. A WASTE OF A COMPANY DO NOT GO HERE. And a shameful doctor to allow such AWFUL treatment to his clients.

I know doctor Singh for years I am so happy , I do have chronic headache back problem neck problem…read more he did wonderful job as far as looking after my pain I am so happy to have good doctor for taking to care and l listens to you . so far so good everything good for me my headache is gone my back problem is good . I am highly recommend him!!

I specifically asked in writing about the cost of a new patient consultation before scheduling…read more During the scheduling phone call the fee discussed was $75. The confirmation email I received listed only the appointment time, address, and parking information -- it contained no mention of any consultation fee. On the day of the visit I was charged $750. When I questioned the amount, I was told that was the correct fee based on our prior conversation. I left the experience feeling the consultation fee had not been clearly or accurately disclosed in advance. The office itself also raised concerns. There was no secretary or front-desk staff, and the space is shared with a beauty salon, chiropractic office, and other services. All communication was handled directly by the doctor. The lack of transparent pricing has left me with no choice but to file a claim in small claims court to resolve the matter.

Although there was a long wait for my appointment once I arrived on time, it was well worth the…read morewait. Dr. Murakami did not rush me, took the time to genuinely listen, explain treatment options, including some less conventional ones, and I left feeling like she understood how my chronic pain impacts me and genuinely is curious what's going on with my spine, muscles, bones, etc and wants to help. It's unfortunately rare to find a doctor that takes their time and listens to their patients and I feel fortunate to have found Dr. Murakami. She's clearly incredibly knowledgeable and enjoys sharing information, which I really appreciate.

I've been in pain management for 30+ years and when I moved back to California I became a patient…read moreof Dr Kyme. He's the best Dr I've seen so far Well educated and the best doing injections and I'm blessed to have had him as my Dr last 4 years Unfortunately he's leaving Allied Pain and Spine and yesterday was my last visit with him very happy for him however extremely sad to see him go. Best of luck Dr Kyme and thank you for your care last 4 years

I was in the Bay Area for work when my lower back was acting up and I knew I wouldn't be back in LA…read morefor a while to see my regular doctor. Found Dr. Keyme who was able to see me same day that evening. Dr. Keyme was very professional and very caring, helping me address my lower back issues as well as show me exercises I can do at home or in the office to strengthen my back muscles. He even followed up a couple days later to check on my status which was pretty nice. I would recommend Dr. Keyme to anyone who like me spends way too much time in an office chair and has issues with back pain.

Despite her credentials, we do NOT recommend Dr. Kale due to cheap and questionable billing…read morepractices. Face time with her is difficult to get, wait times are excessive, and every small question now incurs extra charge!!! Bills are itemized per question!! Our previous doctor offered thorough care for decades to us with no surprise fees -- a stark contrast to Dr. Kale's approach. She mandates an illogical and unnecessary "pre-visit" to chit chat with new patients that no other doctors mandated us, and even that visit is billed, which is unnecessary. We don't recommend her and we will never go back to her!

Disclaimer: this rating is solely based on my experience with the receptionist. My time with the…read moredoctor was great as she was very thorough in my check up and answered all the questions I had for her. I came in early to my appointment and sat in the waiting room and overheard the male receptionist apologize to the patient on the phone saying "I'm sorry if I was rude to you .... ". Although this wasn't the best first impression, I decided to brush it off as I didn't know the circumstances. When interacting with him, his overall attitude and demeanor was condescending. I didn't feel welcome coming into the office which is disappointing because I've come to this practice for my entire life. The icing on top of the cake was during the eye/vision exam. The exam is conducted directly behind the receptionist. I was told to uncover both eyes and read the bottom line (which I couldn't). I then heard the receptionist mutter under his breath something along the lines of "he couldn't read that?" It was too early in the morning for me to process that and call him out but it's pretty disappointing to hear that from a staff member, especially as I was in direct earshot of the comment. The other staff members were very nice and welcoming to me, but this kind of interaction makes me hesitant to continue my care here.

I was calling to cancel my Friday appointment but no one picks up the phone so I left a voice…read moremessage. The next thing I know, they returned my call but I was busy at work so did not pick up. They ended up cancel both my Wednesday and Friday appointment because "I did not respond their call within one hour." I have been seeing PT at this place for 20+ times and this is how they treat their returning patients. I called numourous times but no one picked up the phone. They have bad customer service and do not treat their patients properly Edit: the employee contacted me and ensure me similar situations will not happen again. I change my rating because that promise

Not the Best Experience…read more I understand many businesses are often busy and understaffed, but that should never affect basic patient/customer courtesy and providing decent service. Pros: - Organized - Good upbeat music - Comfortable room temperature - Nice small play area for small kids - Sessions ends w/15 min ice or heat therapy rest Cons: - Highly internally social front desk area, neglectful to patients - No proactive follow-up regarding VM messages & call backs - Sometimes smells stuffy and sweaty with everyone The front desk area often feels like a social gathering, frat-party among the staff, leaving paying customers feeling like an afterthought. Communication and follow-up was disappointing. I left multiple VM messages and spoke with staff over the phone regarding important time-sensitive medical records I needed. Out of about seven attempts, I received only two callbacks, one a couple of days later, and the other several days later. In most cases, I had to repeatedly follow up myself and repeat the detailed messages I left. Suggestions for Management: - Hold the front desk and all staff accountable to provide welcoming and professional service to all patients/customers. - Set clear expectations for prompt follow-through service. - Maybe incentivize good behavior from your staff with Starbucks gift cards or something. - Make sure you have a trusted Office Manager to keep everyone on point. The clinic could benefit from a few simple additions, like a few plants, framed health tips, encouraging quotes or posters, updated magazines in the lobby area, and maybe an essential oil diffuser to keep the workout area smelling fresh and pleasant, especially considering how busy it gets. The QR codes and flyers that are displayed on the walls that encourage us to post reviews would look more professional if they were placed in simple frames, and the QR codes were placed in an easy-to-scan, non-high-traffic walkway area. Overall: Healthcare is about more than treatments and exercises. Studies show that positive interactions, genuine kindness, and feeling acknowledged can improve a patient's emotional well-being and overall healing experience. Something as simple as a smile, warm greeting, or thoughtful gesture, and a pleasant smell can truly make a meaningful difference to someone's mood and nervous system. This clinic has potential, but the overall patient experience needs a massive overhaul. The positive qualities, unfortunately, are overshadowed by poor and careless communication from the front desk area and some of the other PT staff on the floor. Sometimes it feels like no matter who I talk to there, I just feel like another number.

Victoria is warm, patient, and professional. She truly takes the time to listen, offering…read morethoughtful feedback and suggestions to help you improve your overall well-being. Her focus is on helping you become the best version of yourself, all while providing top-notch acupuncture treatments to address any physical concerns you may have.

Victoria is a miracle worker! I started seeing her about a year ago because of some acute back pain…read moreand dyshidrotic eczema. She gave me herbs for the eczema. I'd used them before, so I knew the drill. They taste awful, but it's worth it. They were amazing and just cleared the eczema right up. I've tried western medicine with so many types of topical steroids, but nothing worked. My back pain took a little longer. We did some electric stimulation and that really got to the bottom of it. I've also seen Victoria for a case of Bell's palsy I had earlier this year. After some aggressive treatment with acupuncture and herbs, I was good after one month!! Just recently, I started going back to see Victoria for some body pain from working out. I tweaked my trapezius muscle, and it sent a pain up my neck. We did acupuncture and cupping. Cupping can seem unsightly, but it felt like a deep tissue massage in a fraction of the time. I felt a little like Michael Phelps. Hah! I could easily move after one treatment. Victoria has really helped me with the various health conditions I have had. She listens and explains everything very clearly. Go see her!

Dr. Vaidya has been treating my spinal issues for over 3 years. He is always caring and…read moreknowledgeable about my condition and has helped me deal with the limitations of my "bad" back.

I have been with allied pain for two separate injuries over the last few years and I would…read morerecommend them because they listen and they make rehabilitation easy with multiple disciplines being available at the same location. They offer physical therapy, a chiropractor and their medical offices all at the same place. Dr. Karandikar is especially amazing and really takes the time to listen to you and develop a rehab plan that'll work for you, all while working with workers comp. Only downside is the San Jose office parking lot can be quite full at times, but nothing to deter me from coming in.

I can't say enough good things about Dr. Justin Lo and his incredible staff. After struggling with…read moreneck pain going down To my shoulder and Arm. after few visits with him he decided to do a out patient procedure. Icouldn't have asked for a better experience. From the moment I walked in, it was clear that the entire team worked seamlessly together. They were organized, professional, and made me feel completely comfortable every step of the way. Dr. Lo assured me that I would start noticing a difference in about five days, but to my surprise, I felt relief the very same night! I slept through the night without any discomfort for the first time in ages. To top it all off, I received a follow-up call this morning to check on how I was doing--such a thoughtful touch that really shows they care about their patients. Dr. Lo and his staff went above and beyond, and I am beyond grateful. If you're looking for a compassionate, knowledgeable doctor with a fantastic team, I highly recommend Dr. Justin Lo!

Same as person below. Someone needs to investigate this team here. While the doctor was good at…read morelistening to the issue, not much came out of my meeting with him as he only specialized in injections. The team decided to not bill my insurance and only communicated via text and did not respond to any of my queries on why I had to pay a large sum out of pocket for no services and why they didn't bill insurance. If you are going here beware of out of pocket expenses for only consult also. The office is really run down and no proper restrooms either.

I started going here September 2020 because I had surgery for a torn ACL and meniscus, and needed…read morephysical therapy rehabilitation. Long story short, this place is amazing because they are equipped with a full staff that works hard at helping you regain mobility and strength. My therapist is Amanda mainly, but I've also worked with other team members and physical therapists. The staff is very kind and supportive and they care for their patients. I was on crutches for like 3 weeks and got off of it fairly quickly and began walking on 2 legs. This place really encourages you to believe in your capabilities; of course with my surgeon/doctor's approval as well. I recognized that they communicate with my doctor's office as well for updates, etc. My PT started as light exercises to get range of motion back, but we've transitioned to weight, strength, and agility stuff since it's been 5 months since my ACL reconstruction. I'm very happy with the results, and I intend to continue doing PT here until my one year mark August 2021. They got me on the treadmill, bike, and we do a lot of weight stuff. Highly recommend this place for anyone trying to rehab their body. My knee feels a lot stronger than it did back in August 2020. Their appointment desk is also kind. They consider your schedule and are very cool people. This place takes proper care of its patients. They also are safe with COVID orders. They clean consistently and wipe everything down. They take temperature of everyone before they enter the gym. Masks are mandated. Great staff.

I can't review the therapist because they cancelled my appointment less then an hour before my…read moreappointment. (If we get changed for canceling less then 24 hrs, shouldn't they pay us for cancelling less then 24 hours? Just a random thought) I had called over a month prior to make an appointment and confirmed they had the referral. I had called insurance to make sure also that the referral was sent and I got the confirmation number from the insurance company. When the receptionist/insurance dept from Silver Creek called to cancel blaming the mix up with a colleague, she told me she would check everyday for the referral. Weeks later no call. She also didn't let me get a word in until I yelled, which I did cause I couldn't get a word in. I did apologize. Very frustrating. I waited a week and a half to hopefully hear back before I wrote this review. I'm still getting approval referral letters from insurance and notices from my doctor a referral is in and not being used. This sucks cause it's down the street from my house and hours are great to not interfere with school drop off and work.