I honestly cannot say enough good things about Dr. Christina Herald at Fall River Vision. I have a…read morehistory of retinal detachment and chronic dry eye, so eye appointments usually come with a lot of anxiety for me, but from the moment she walked in she made me feel completely at ease. She took her time, really listened, and explained everything in a way that was clear, calm, and genuinely reassuring. I never once felt rushed, and it felt more like talking to someone who truly cared than just a routine appointment. Her attention to detail and level of concern were above and beyond what I expected, and I left feeling relieved, confident, and honestly just so grateful to have found her. The staff was just as wonderful, friendly, knowledgeable, and attentive the entire visit, which made the whole experience even better. I truly hope Dr. Herald can be my eye doctor for life because doctors like her are rare, and if you have any eye concerns, especially anything complex, you could not be in better hands! Can't wait to recommend her to all my family and friends. A+++

After years of suffering and several dry eye specialists and no relief (including tear ducts fused…read moreshut), Dr. Herald has finally given me my vision and quality of life back. I took a chance on an amniotic membrane treatment she suggested as I had given up hope, and I just cannot believe the results. No more readers, dry eye at least 75% improved and improve will continue. She is by far the most brilliant Optometrist I have ever had the opportunity to be treated by, and she is exceptionally kind, thorough and patient. While I do not write many reviews, I felt this was important for all the severe dry eye suffers like me that looking for a cure. On an aside---who knew dry eye could effect your vision so drastically!

We like the doctors and tech's but it can be very busy. It…read morewould be helpful if the hours for the optical shop were posted online. Even the hours for the eye doc's and tech's is HARD TO FIND ONLINE

I had an appointment last week and it was very busy but my visit went well. The ladies in the…read moreoptical shop were great, very helpful and super friendly. I loved that they helped me make the right decision with glasses I'll be wearing for the next year or so. (the mask makes it so hard) I will most definitely be returning!!

Took my wife for an eye exam today. I have been going to a Dr Wladis at this place for years. All…read morethe staff and especially Dr Wladis. He has retired so our appointment was with a Dr Rad. It important that I tell you my wife is handy capped. She suffers from Parkinson's disease , dementia and hearing loss. All the techs that we saw (3) were great very patient with her , kind and understanding. Then me met Dr Rad. He spent less than 10 minutes with her. He looked in one eye had difficulty opening it and told her that they could make her vision clearer with glasses and that she had cataracts that would have to be removed in the future then he left. Now as I said I have been going there for a number of years and my time with the doctor entailed him looking at each eye and call numbers to the tech at the terminal. This is usually a 20 minute process. It was obvious to me Dr Rad was not willing to spend the time with wife. When I got home I called the office (was put on hold for 25 minutes) and asked that my appointment next year be with a different doctor. I also asked that my appointment for August this year be with a different doctor. As I said all the staff (technicians) were great it was just Dr Rad who was awful. If you go there I strongly suggest you see someone other than DR Rad.

I've been going to Eye Care Eye Wear for years. Dr. Aleo has been wonderful to work with. I…read morerecently purchased a pit of eye glasses that I wasn't happy with and his staff, especially Lorraine was amazing to work with. She was helpful, patient and kind.

Always see Dr Hunter she is great! Very personable and makes you feel comfortable. Front desk is…read morevery helpful and nice.

I recently moved to the area and followed a recommendation to this practice. I have been seeing…read moreDr. Gajewski, and could not be happier! She is thorough, nice, helpful, and truly wants what is best for her patients. She even advised me out of spending a bunch of money on something that I probably wouldn't need and could definitely wait and see if I needed to pay for. The receptionist is always friendly and nice, she remembered my name after only being there twice, and helped me figure out the insurance side of my visit. All in all, a fantastic practice with superior customer service that is very hard to find these days.

They care about their practice, not their customers. They had rescheduled my appt due to Dr…read moreschedule conflict. This time did not work for me so I called to reschedule. Told me it would be over 4 months. Would not assist in any way. Rude and did not care about losing a customer. They had rescheduled my appt due to their own schedule change. Would not even try to accommodate my need. Time to find another eye Dr.

If I could give this place zero stars I would. Now, the doctor was very nice and understanding and…read moretook the time to get my prescription right. What made me upset was that for almost $600 I was given the floor sample frames with new lenses. They were flimsy pieces of junk and within a week BOTH earpieces had snapped off. No, the screws don't come loose, the actual earpieces snapped off the frame. Gee, I wonder why, maybe because HUNDREDS of people had been trying them on until someone with Masshealth came in and you knew you could shove them off on them. I saved my script and ordered online at zeelool and I'll never look back. I was able to get three pairs of strong, sturdy, fashionable frames for less than $100. Much better than the highway robbery that occurred at this doctor's office. Shame on you for taking advantage of a disabled person.

Amazing eye doctor, gave phenomenal contact lense reconditions, and they were able to fit me in…read morewithin two weeks of setting up an initial appointment. I adore Dr Ginsberg, and am so happy Erik D recommended him to my husband and I. His office is in the back of the 2224 complex, and can be a bit confusing, but once you are inside you feel comfortable. Friendly warm reception area,light eighties music playing (why do doctor's offices always play that kind of music?) Nice selection of glasses to choose from in their own store. And one of my favorite things is that patients can online schedule!! www.DrGinsberg.com I'm incredibly pleased with his team, his humor, and the fact I was seen at my appointment time, not 30 mins later like my old eye doctor.

Dr. Ginsberg is prompt, professional, thorough, and kind. I can't say enough nice things about…read morehim. I've been going to him for years.

I've been a patient here for years, and have fond memories of Dr Waldorf and his warm & humorous…read morepersonality. Dr Hamel is also very personable and friendly. The front desk staff have varied over the years, and sadly, the last batch appears to have been misplaced: They collectively (and individually) have the personality and dispassionate guest-relations skills of stereotypical DMV workers. No more warm, smiling genuine greetings upon entering the office :( It seems like since they remodeled the office, the friendly front desk staff disappeared. I've tried to engage in a warm connection with this new batch of grumpy greeters, but got the bored look of a gen z (or is it y? I dunno...) looking at 'this smiling old lady' who wants to make friends? I wouldn't be surprised if they rolled their eyes at me once I turned my back. I recommend mixing it up and also hiring mature font desk folks who've lived and seen a little life, who understand and appreciate the customer service includes exuding warmth & compassion and a true interest in the patients who spend their money there. I would not encourage anyone to purchase their glasses at this establishment, because the staff is seemingly not trained in sizing frames to the face. They don't appear to know how progressive lenses need to be fitted to the eyes/face, and they are definitely not skilled at adjusting the newly arrived pair of glasses to the ears and nose - I know because all three of them made the attempt and did NOT give me glasses that function the way they should. I have to use my hands to lift my glasses up so I can see things on my laptop. Sadly, It felt like once they receive payment, there's not much incentive to provide a functioning product? Hundreds of dollars down the drain.... During my short time in the room with the Doc, I mentioned the problem with my glasses, but just got a disinterested 'Hum' in response... She was already on to other things....

We have been seeing Dr. Carol Hamel for a couple of decades. Her office has moved, staff have…read morechanged and office hours varied over the years, but Dr. Hamel is always her delightful self. She really knows her profession from what contact lenses are available in what increments to educating clients on eye care. Although Dr. Waldorf is no longer offering appointments the business continues to grow and I am delighted to see the office will be undergoing a bit of remodeling shortly. This will allow a greater offering of eye wear and a nicer waiting area. Look forward to seeing the new space at our next visit.

My family and I have been coming to this practice for over ten years and have always had good…read moreexperiences! I have been seen by both Dr. John and Dr. Dave for routine eye exams, glasses and most recently - contacts! The doctors as well as their staff are friendly and patient. Their office is clean, it is conveniently located and there is plenty of parking.

Dr Pugliese cares more about getting kickbacks from drug companies to push their $600/month eyelash…read moremite removal medication than what is best for his "patients". Please find an ethical, patient focused eye care professional instead of this one who places building his personal wealth over what is best for the patient. Actually for Dr P customer is a better term than patient. Hope a medical review board takes away his license but sadly far too many Doctors let this graft happen on their watch.