Laundry Party is a game changer for me. Hands down the best service. Do yourself the favor and give…read morethem a try.

They were scheduled to pick up 8 bags of laundry on Nov 20, 2023 at a cost of $248. They did not…read morearrive to pick up the laundry as scheduled, did not answer their phone, and did not call. The owner of the laundry (a friend) no longer trusted them to take away eight 13-gallon bags of her clothing and household items. We both reached out by telephone. I have emailed numerous times. It has now been two weeks, and I am still waiting for a refund OR EVEN A RESPONSE TO MY EMAILS. Caveat emptor--buyer beware.

Dry cleaned my suit pants today,and was very pleased with the quality and value of this business…read more They are nowy go to place for dry cleaning and more Thank you, Chris

Good service, and fast work , would recommend. Brought in a coat which they did a really good job onread more

the majority of the machines are broken both washing and drying and it smells like literal shit not…read moreeven cheap

Staff is never there, and dollar bill to quarter exchange machine is almost always out of order…read more I had to go up and down the street to multiple businesses asking if they had quarters I could exchange for cash so I could do my laundry. Someone should be there, or at least answer a phone if customers need help.

Absolutely the friendliest, nicest, and most reliable cleanersI have ever used! I have followed…read more them from one location to another - I have never had a single unpleasant experience.

Excellent work, friendly, and professional! We are very pleased with their high quality work.read more

This place deserves far better reviews than it has, at least where I go in the Amherst location…read more The customer service is excellent & accommodating & the cleaning has been good for me so far for 3 important items including a last minute bridesmaid gown which was returned to me within 2 days. All the cleaning is green at no extra charge & they clean Ugg boots & do alterations as well, all with a smile. I plan to work with this small business for all my clothing needs. One thing to be aware of is that any items they send out to their Holyoke location to be cleaned might not be returned until after 3 or 4pm on the day of pickup, so plan accordingly!!

They have been reliable for the last 10 years. Also friendly and attentive…read more Turnaround time is good. They always know who I am, even when employees turn over, which has been nice. Clothes are returned in very good condition, just how I want them. To me, cleaners are not the kind of thing to rave about if they're great. Only to complain about if they're not. So let me say this business has been solid friendly and reliable for a decade.

They didn't have my item ready days after it was supposed to be…read more The person at the counter said they only take cash and my ticket had no date, no info but my phone number. They said to wait until they called me when the item was cleaned and ready for pickup. There is something awry at this place and I doubt I will ever get my item back. I would never return to this place.

HORRIBLE BUSINESS! I am submitting this review on behalf of a friend who is a very, nice and kind…read moreperson and didn't want to cause anyone any trouble but the public needs to know about places like this. The fact is my friend brought a men's dress shirt to Peter Rapid for alterations- shortening the sleeves, taking it in some and shortening at the bottom. He was charged a whopping $100 for this service! He could have purchased a really nice new dress shirt for much less. At first she was going to charge extra for cleaning it but then at the last minute agreed to include cleaning. This is disgraceful that a business would take advantage of a person this way, especially in this economy where we are all just barely keeping our heads above water. NEVER NEVER NEVER give this place your business! They will rip you off!!

I had a wonderful experience at Elms Cleaners for my wedding dress alterations…read more *PLEASE BE AWARE* she is booking months out! I had to call in the beginning of May for my September wedding and she had to squeeze me in then. So call 5 months before your big day or sooner. She booked 4 appointments for me, and a final appointment for pick up and how to show my maid of honor how to bustle my dress. She might look a little disorganized, but that is just her way of doing things. My wedding dress came out perfect. The only problem was my dress was so heavy the bustle did come undone at my reception but this was my fault for stepping on the dress and ripping some of the button's thread.. I had emergency thread and able to fix it... most dresses would not have this problem, but if you're waking in uneven grass just make sure to lift up the dress and watch your step. Either way, I looked perfect in the dress and that's all that mattered. She has great communication, always verified next appointments and texted me if she needed any questions answered or updates on when my dress was ready. Ursula is a very sweet lady, and always trying to appease. I would definitely recommend to anyone. She's actually a master tailor, took 8 years of schooling... her perfection and attention to detail is on point. She was very helpful with veil selection and advice for bridal fashion. She also helped me find a new rhinestone appliqué piece for the bodice that was nicer than the one the dress came with! Just call really early to book!

Ursula is one of Western Massachusetts' best kept secrets for bridal alterations. She doesn't…read moreadvertise much and I only heard her through several women in my family. As soon as I met her, her warmth and personality shone through. She truly cares about you as a customer and takes genuine care in making your dress look amazing on your body. I had a challenging dress shade and wasn't able to find a veil to match. When she heard this, she suggested that I let her figure out the veil part. She took it upon herself to find the perfect fabric and lining. In the end, she crafted a GORGEOUS veil that would have cost me hundreds of dollars if I went elsewhere. Now I have a beautiful keepsake that you couldn't find anywhere else. My dress fit like a glove, and I felt beautiful. Her rates were very affordable, and I think she should honestly charge more because her craftsmanship was so good. She does run a dry cleaning shop at the same time, so while she *does* give you individualized attention, do be prepared for her to have to pause for taking phone calls and taking dry cleaning drop offs. If you consider yourself to be a "bridezilla" who can't stand an interruption or two, then this might not be the place for you. If you want to work with a wonderful and talented seamstress who's gonna make you look like a queen, see Ula.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!