New name - Let's Go Laundry! I assume new ownership, but not positive. Even on a Saturday afternoon…read moreit was not overly crowded. Plenty of machines available. The staff person was extremely helpful and patient with me. He helped me with the machines because it had been a while since I've been to a laundromat. The interior was overall incredibly clean. They have a TV area with seating and a separate lounge area with seating and snacks. As expected, some machines were out of service, but I estimate 80% were fully functional. They have everything you need here. And again the cleanliness was impressive. Nice job.

Great place to do your laundry easy access and tons of parking. Updates look fresh and the staff…read moreis quite funny

This is one of the only laundromats in town and, because of its proximity to my home, is the one I…read moreuse when I need to wash clothes. Things of note: -The owner is in here most days cleaning and checking on things, so the property and machines are well taken care of. -The owner has his phone number printed on a pink card on every machine and lives nearby so he is available to expeditiously fix any issues that may come up. -Only on one occasion did I have an issue with a machine (it didn't drain the water from my clothes so when I opened the machine, they were all sopping wet still). I remedied this by just tossing my clothes in another washer and giving them another cleaning. I never experienced this issue again and have been there countless times since. -The machines only take coin (quarters) but there's a coin machine inside so bring your cash! -Plentiful seating, laundry baskets to transport clothes from washer to dryer, and folding tables. -The laundromat is reliant upon one ceiling fan to cool down the space so during the summer, it can get pretty hot. If you plan to stay while your load washes and dries, plan to bring a book and a cold drink then go sit outside on the steps outside to enjoy the breeze. Nice, helpful owner, clean space, well working machines... all in all, a good place to do your laundry! ($3.25/wash; $0.25/5min on the dryers)

I put my laundry in at 11 AM, made a note of which laundry my wash was in (6th from left) and which…read moresign it was underneath, stepped out briefly, come back in to find my laundry essentially dry, in the 5th washer from the left, and the 6th washer with a pool of water sitting in it. Don't want to play these games with a business. Look elsewhere for a laundromat.

Clean and friendly! 20$ per load to wash and dry! $$$$…read moreCoffee shop and others stores nearby gives you something to do while waiting.

The place is MAGIC. Clothes come back clean and folded in the same day. Each item comes back crisp,…read morefresh, and perfectly handled. Very pleasant, friendly and attentive staff - feel like home and the way grandma used to treat our clothes. It exudes a welcoming, homely feel with very friendly staff. Very much reminded us of grandma's laundry room in our old house.

Excellent service, friendly and clean space. Grateful to have such a gem of a laundromat in the…read moreneighborhood!

Exceptional service. They work hard to accommodate my schedule and preferences. Fast, clean and…read morefriendly. I won't go anywhere else for my dry cleaning.

As a (very busy) doctoral student, I RARELY write reviews. However, I had such a strong reaction to…read morethe customer service here that I could not help but take precious time away from my dissertation and job applications to write this. I interacted with this business owner on three occasions. Without going into detail, I walked out of the establishment on each occasion feeling dismissed, and with a bad taste in my mouth. After spending $150 at this business, I have decided to use a dry cleaner 15 mins out of the way so as to no longer support this business. As a New Yorker and Californian, I am quite shocked that this type of customer service is tolerated. Spare yourself the disappointment, and use a different dry cleaning service!

I am from a big city and never in my life have had a dry cleaners pick through my clothes the way…read morethese people did. In Los Angeles I would bring my articles to the cleaners and they would say, "OK see you tomorrow!" No so here. I brought theses people a few silk shirts and a quilt. They picked through and examined the shirts meticulously, explaining why each one was either "already water damaged" or would need "special pressing" and thus my shirts would cost almost $15 a pop to clean. My friend brought a shirt in last year and after they cleaned it they told him never ot come again because the shirt was "too dirty". The quilt they refused to take because it "had too much cat hair" on it and it might break their machine. Really? Do these people want business or what? Do people bring them clothes that are already clean? These people live in a dream world.

Laundry Party is a game changer for me. Hands down the best service. Do yourself the favor and give…read morethem a try.

They were scheduled to pick up 8 bags of laundry on Nov 20, 2023 at a cost of $248. They did not…read morearrive to pick up the laundry as scheduled, did not answer their phone, and did not call. The owner of the laundry (a friend) no longer trusted them to take away eight 13-gallon bags of her clothing and household items. We both reached out by telephone. I have emailed numerous times. It has now been two weeks, and I am still waiting for a refund OR EVEN A RESPONSE TO MY EMAILS. Caveat emptor--buyer beware.

***No longer offers Dry Cleaning Services*** The owner would like everyone on Yelp to know this…read more April 2019

This is not a dry cleaning facility. Although the laundry facilities appeared clean and plentiful,…read moreand the laundry attendant came to the desk as soon as I pressed the bell, I am giving this location three stars because of the time I wasted driving to "Kristin's Dry Cleaning" in need of dry cleaning. It's time for them to update their online listing.

The point of this review is to publicly tell the owners to clean their disgusting laundromat. The…read morecustomers use this establishment out if NECESSITY and it's beyond shameful that the owners let it become so filthy and unsanitary. Most laundromats forbid the washing of rubber backed rugs and pet beds and I have ALWAYS watched people come in to do just that. (Washing your clothing is washers that have been filled with pet urine is very unsettling) While I understand they can't control what the public does when it's unmanned, but they CAN clean. They just don't. CLEAN YOUR MACHINES. The washers are FILTHY and filled with pet hair and mold. The dryers barely function properly and the lint traps are so caked on, they would have to be soaked to come clean. The bathroom is a nightmare and the waiting area is filled with disgusting, shredded and stained furniture. What a shame. These owners obviously have no pride in their ownership and this faculty shouldn't be allowed in this condition in such a beautiful town as Shelburne Falls. A real shame.

If you live in the hill towns, you either have a washing machine, are planning to take your clothes…read moredown to the river to beat them against a rock, or you're going to go to this place. It's the only laundry in the area. It's hard for me to give five stars to a laundromat. There is nothing wrong with it. I just hate doing laundry, and I hate going to a laundromat. It could be a whole lot worse, I suppose. They are open from about 6 am to 10 pm. The machines only take quarters, but they have a machine that will make change. It's about $4 to $4.50 to use a machine, but the machines are huge. They probably hold about 2-3 loads of laundry. Mercifully, they have an excellent wireless connection, much better than any other place in town. On the other hand, the location is pretty good. You could start your wash, go get lunch down the street. Then come back and throw everything in the dryer. This is Shelburne Falls. I once left my cell phone plugged into the wall to recharge, forgot about it, came back later and it was exactly where I left it. Try doing that in New York (actually, no one in New York wants my phone either).