the majority of the machines are broken both washing and drying and it smells like literal shit not…read moreeven cheap

Staff is never there, and dollar bill to quarter exchange machine is almost always out of order…read more I had to go up and down the street to multiple businesses asking if they had quarters I could exchange for cash so I could do my laundry. Someone should be there, or at least answer a phone if customers need help.

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

Had a down comforter cleaned, service was very good and the comforter looks great! Location was…read morevery convenient and personnel are very friendly

Excellent customer care and service! They took care of a last minute problem with my son's suit…read morewithout any hesitation and with a smile. Great job and thank you for your kindness!!

Went to have clothes dry cleaned. I gave the lady 7 pants to dry clean. Let's just say I only got 6…read moreback and all of sudden she doesn't understand English or what happen to my pair of pants. First and last time going.

Good work, we recommend them. They were quick, courteous reasonably priced and did an excellent…read morejob.

When I took the suit out of the dry cleaner bag there were all these threads hanging off of the…read morepant cuffs. I cut them off and wore the suit. The next day I took it in to them and they gave me a really hard time. All I wanted was for them to fix the suit to the condition I brought it in. They argued and said they wouldn't re hem the pants. When the auto text came in, they charged me $22 to clean the suit. I also noticed there was a bad iron mark on the sleeve which I didn't even talk about but would never wear the suit in public. The damage was so bad, I can't wear the suit. Just about the worse customer service I've ever had. Really bad dry cleaner.

***No longer offers Dry Cleaning Services*** The owner would like everyone on Yelp to know this…read more April 2019

This is not a dry cleaning facility. Although the laundry facilities appeared clean and plentiful,…read moreand the laundry attendant came to the desk as soon as I pressed the bell, I am giving this location three stars because of the time I wasted driving to "Kristin's Dry Cleaning" in need of dry cleaning. It's time for them to update their online listing.

our experience at the star laundry club in Orem was fantastic! The man who served us was very…read morehelpful. We had the option to use cash or card . Transaction was simple. The machines were state-of-the-art top-of-the-line stainless steel. The whole experience was quick and pleasant. I recommend them to everyone!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

They will take on the alterations and will be done by next Wednesday. They are very nice people to…read moreconduct laundry and alteration's. Plus they have a friendly dog to greet you.

I stopped in after getting may nails done , since it was one parking lot over. I was greeted and…read morestaff was pleasant. The turn around time was very fast , even though I didn't need it right away. But the option is available. Fast forward I picked up my items which are very expensive pieces , job well done ! Pricing is fair and affordable. Good service , I'll be returning.

Excellent tailor. Custom fitted a dress shirt for me. Always pleasant and excellent qualityread more

I highly recommend Towne Cleaners for all of your alterations or dry cleaning needs ! I have…read morebrought several items to be shortened and they took the care and time to carefully measure and match the seams etc .. They are extremely reasonably priced and I get a text from their automated system when my item is ready for pickup (often times it's ahead of the actual promised date ).. I will definitely return to this outstanding service for future alterations !