Dr. Jennifer Rullan is such an amazingly knowledgeable and talented doctor. She explains everything…read moreso thoroughly and always has the patient's best interest in mind while providing options for treatment. She is kind, compassionate and truly cares that her patients get the best results possible. I had a dual fraxel laser peel and she made sure I was comfortable the entire time. Her advice for comfort options enabled me to have an experience that could have been very painful to one that was completely manageable. I'm in recovery right now and I feel great. No pain at all. She will go the extra mile to help you along the entire cosmetic procedure journey. I highly recommend Dr. Jennifer Rullan and Dermatology Institute!

i was told i could be billed, then they asked for payment (co=pay) up front. was seen by a dr…read morethere,, but after a few minutes of trying to get him to listen to me, i realized he was pushing his own agenda, and dont know how to describe it, but i just knew at that moment if i was being ignored, i couldnt trust him and i would not allow him to do anything for me. very bad vibe of untrustworthiness and i knew i wouldnt be in good hands..just had a very bad feeling. left the office, no services rendered, and they WONT refund my copay. they are also very quick to charge you..even asking for their opininion on a medical issue, they will charge you automatically. unacceptable.

I've been a patient of Dr. Mark Willoughby for two years, and have received excellent service. Due…read moreto my misspent youth at San Diego's beaches, I am now at risk for skin cancer. Dr. Willoughby has effectively used nitrogen treatment on certain lesions and for others, he referred me for in-house Mohs surgeries. Dr. Willoughby is quite personable and he is an outstanding dermatologist in my opinion.

I had a mixed experience at this office. The medical assistant and the PA were extremely helpful,…read morekind, and friendly. They made me feel comfortable and well taken care of during my visit. Unfortunately, the front desk staff did not provide the same level of service. They seemed uninterested in helping patients, had an unwelcoming attitude, and were mostly talking among themselves and on their phones.

I honestly highly recommend them. I will be going back again if I ever need them very clean…read morelocation parking is really nice. Also, you have to pay like five bucks max but I'd rather pay that to be in a good parking spot.

Dr. Quiñones is excellent and very helpful and conservative in her treatments. Her emphasis is on…read morelooking natural no matter what your age.

Everything was great. I will keep coming back soon. And yes I will tell friends to come here…read moreeveryone's respectful.

Dr. Barrio is the most thorough, empathetic and detailed physician I have ever had. She takes the…read moretime to look at my entire medical background before making treatment suggestions. She throughly explains treatment options and provides her reasons for why she feels certain medications may or may not be effective. She encourages me to communicate with other members of my health team so that all of my medications align with my overall health and well-being.

Wonderful staff! I left feeling cared for and listened to. I would highly recommend checking them…read moreout!

Conchita's skin care class was excellent! It was great to meet her and I am so excited to get…read more started on my new skin care experience!

Best doctors office in Chula Vista ! Dr. Padilla and his whole staff are very caring ,…read morecompassionate, friendly, and have great attention to detail

Been coming here for my kiddos needs since he was about an yr old. In 2020 we found out he was in…read morethe spectrum. Most dr visits anywhere would freak him out and he can't handle waiting too long. At Dr Padilla's they have always been very patient & understanding with his needs. From the medical assistant to the practitioners. They have made what could be very stressful visits actually very pleasant. The only negative I have is that they Have fees for a lot of things I didn't think about. Needed some insurance papers filled out. $15 fee Follow-up phone call to see how kiddo was doing..fee( call was less than 5 mins) but that might just be our insurance not sure we have tricare. If it weren't for how awesome the staff if I would reconsider them and also my kiddo barely needs to see them aside from the usual check up.

Thank you for helping me on Hormone Replacement Therapy, Every time I go to Dr. Melinda Silva's…read moreoffice, the two ladies there are consistently so kind and welcoming are Roxanna and Dahlia. It really makes the experience feel comfortable and positive. Overall ,my experience has been good, though there's some variation in friendliness depending on who is at the front.

Dr. Silva is knowledgeable attentive, and caring. Her care for her patients is evident from the…read moreminute you meet her. She listens and her focus is to help her patients achieve full health. Within a week of seeing her, her protocol for me helped to melt away a year of symptoms. I am truly grateful and recommend her to any woman in need of sincere care.

This was one of utmost worst experiences I've had. I'll…read morenever understand how I left in tears twice after zero clarity or compassion. I wouldn't recommend this place unless their AMAZING receptionists were in charge. Super disappointed, no answers, & made to feel crazy. Just saying,....find more compassionate doctors.

Dr Bradshaw is great but I had a very negative experience on the phone with his secretary. I was…read moreasking about a specific medication and she kept referring to another medication I was also prescribed. I wanted to be clear on what we were talking about so I kept telling her that I was trying to be clear. I guess I "almost made her cry" ?? HAHAHA. That's a new one on me. From the other side of the phone, trying to be clear on medication and she was almost crying? I should have been the one crying. I guess she went crying to the doctor who came on the phone, told me she almost cried. She is supposed to be a professional? What a pathetic individual and she clearly should find another field to work in. Medicine is nothing to be cavalier about and that she was offended that I was trying to be clear and not use the wrong medication is wildly absurd.

I have been struggling with progressive macular hypomelanosis for years, and was referred here for…read morephototherapy. I was looking forward to making progress with my condition, until I was met by Dr. Elizabeth and she told me they don't do phototherapy at this location. This was after they had already collected my copay, and also after I called them weeks in advance to schedule the appointment clearly stating I was referred for phototherapy. Dr. Elizabeth's response to that was "Well actually your referral just said a rash." As a healthcare professional, I always treat others especially other healthcare professionals with respect, and I did not feel that from the staff at this facility. I felt robbed here, and I feel that this could've been handled so much better. It's the front desk's responsibility to be clear about what services are provided here, and they could have clarified that when I initially scheduled my appointment over the phone. Their customer service could also use improvement, as both receptionists spoke in a very condescending tone, did not smile once, and just looked like they were unhappy to be there. Dr. Elizabeth could've been more empathetic, understanding the challenges of struggling with a condition that feels almost like a deadend. Instead, she said "We can just talk about your acne because we don't have much time left in your visit." This was a horrible experience, and I left here feeling frustrated and uncared for in the worst way possible. Take these other 1 star reviews seriously because it's true. If you do go here, definitely clarify what services you are going there for and ensure that the front desk checks with their medical team if that service is provided, before you waste your time and money coming here.

I've been very disappointed with this office. My daughter's skin has gotten much worse since we…read moretook her here. The staff is not helpful at all when I've called with questions.

I wouldn't go anywhere else Dr.Soon is without compare. I've been working with him to become…read moreyouthful again. Seaver Soon is, well, simply put, is the best. Need I say more? J.

Dr Soon removed a skin cancer on my ear using Moh's surgery snd immediately reconstructed the…read moredefect two weeks ago. it was my second Mohs surgery snd far superior because he also performed the reconstruction He is impeccably trained, has a wonderful staff and is an expert in his field. i feel so lucky to have him in San Diego. Ten stars for Dr Soon