Dr. Jennifer Rullan is such an amazingly knowledgeable and talented doctor. She explains everything so thoroughly and always has the patient's best interest in mind while providing options for treatment. She is kind, compassionate and truly cares that her patients get the best results possible. I had a dual fraxel laser peel and she made sure I was comfortable the entire time. Her advice for comfort options enabled me to have an experience that could have been very painful to one that was completely manageable. I'm in recovery right now and I feel great. No pain at all. She will go the extra mile to help you along the entire cosmetic procedure journey. I highly recommend Dr. Jennifer Rullan and Dermatology Institute! read more

Emailed insurance info three days before the appointment. Called the day before the appointment to ask for the cost estimate. The receptionist said there was no out of pocket payment. On the day of the appointment, she says they have no insurance info on file. While waiting an hour for them to take my insurance information, I witness a poorly run office with many instances of confusion read more

awful. wasnt listened to and suddenly realized i was not in good hands and left. very bad vibe from doctor. NOW they wont refund my 55 copay, despite! no services being rendered!!!!!! read more

Dr rullan helped me with a trio package and was extremely knowledgeable and i was impressed at how good he was at making you feel comfortable while performing procedures read more

This is a review specifically for the Coronado office. I'm not sure what's going on here. I had a good initial visit with Dr Mckesey but after making a follow up appointment the front office called me three separate times telling me I had cancelled my next appointment, which I did not, but it took a lot of convincing to get that through to them. They also could not give be me the email address I was supposedly using to cancel my appointment. After my next visit I had a suspicious spot taken out and made my follow up to get the stitches removed. On the day of this appointment, no one was at the office. It took me two days to get through to anyone on the phone. First they said I didn't have an appointment when I said I did, then they acknowledged I did, but couldn't tell me why the office was closed when I went in for that appointment. Dr Mckesey seems really good but I don't think I'll be back after this. I had to have a friend take the stitches out of my back. read more

Dr. Jennifer Rullan could not be more genuine & kind! Her bedside manner is incredible. She's very thorough, knowledgeable & is very careful in my skin checkups, making sure to watch suspicious freckles & doing biopsies on anything that changes. I'm so grateful I found such an excellent dermatologist! read more

The staff needs to communicate better with their patients. I've been calling the clinic weekly for weeks now regarding my son's Rx/Authorization renewal and been asking for someone to call and update me with the status but no one did and it's been a month. I would ask every time I call for a call back with the status update and they would say they will and never did. Communication is very important so please make sure that you do that. read more

I appreciate the staff taking a quick action after a miscommunication. Thank you Ms. Mary for reaching out and getting my son taken cared of. Greatly appreciated! read more

Hoy 19 de Mayo , 2025 . Tuve una cita con la Dr. Jennifer Rullan para un tratamiento y concejos para mejorar mi apariencia mi consulta fue muy grata ella es muy amable y te da la confianza de que su trabajo es seguro y profesional su asistente Marlene te aclara todas tus dudas y te da apoyo todo el tiempo durante el procesó y todo sus recepcionistas por teléfono y en persona fueron muy amables en todo momento y muy puntuales en atenderte en tu hora de tu cita .Gracias por su atención. read more

They insisted I arrive at 10:40. Hour and 10 minutes later and I still haven't seen the doctor. Told she's backed up but there's nobody in the waiting room for the last hour. read more

Dr. Rullen and her staff are amazing! Efficient, clean office, prompt for appointments. Thank you!

Dr Jennifer Rullan is, by far, the BEST Dermatologist I have ever encountered. I first met her over 12 years ago when she treated my 14-year-old daughter for acne, and from that moment on, I was impressed by her extensive knowledge and compassionate approach. Dr Rullan consistently goes above and beyond to provide the Highest Level of Care. Her Expertise in treating acne is Remarkable, and she takes the time to ensure that her patients fully understand their treatment options. I have seen many dermatologist since I was 16, I can Confidently say that none have matched the Exceptional Care that I have received from Dr. Jennifer Rullan, except for Dr Peter Rullan. My daughter's, my mother and I are Truly Grateful to have Dr Rullan in our lives. The staff is Excellent as well- Courteous and Always Willing to go the Extra Mile to ensure that everything runs smoothly, from appointment setting, to keeping things up to date . Their Professionalism makes a Big Difference. We LOVE Dr. Rullan and Highly Recommend her to anyone seeking Outstanding Dermatological Care. She is a Gem in Dermatology! read more

My journey with them started out rough. Whomever answers their phones was very rude and short with me and I almost decided not to pursue this office. It was truly horrible and some of the worst interactions I have had with a doctor's receptionist. I had gone to 3 dermatologists prior about my facial scars. They all said they couldn't help me and I should just wear sunscreen. This was really impacting my mental health. Dr. Rullan did some injections and laser and my scars basically disappeared. I am infinitely grateful and so happy I went through with my visit. That said I would warn Dr. Rullan about his phone operators. Their poor manners could discourage future customers. read more

Best dermatologists in San Diego. Drs. Peter and Jen Rullan are life changing. I willingly drive south to Chula Vista for their care. I trust them for all of my cosmetic dermatology needs. They are experts in their field and wonderful, caring, real people. They listen, are super professional, and they really care. They are never in a rush and always want help you with your concerns. The results speak for themselves. Rare find. I won't go anywhere else. Shout outs to their assistants Marlene and Yesenia, always on top of their game. Thank you! read more

I've gone to Dr. Rullan for 35 years and now I see Dr. McKesey, They are both the most knowledgeable and kind doctors that I ever had. The staff there are also the best! Kiana and Danna are so sweet and helpful, always making sure that I'm ok and ask if there's anything else they can do before I leave. I definitely recommend them to anyone looking for a dermatologist. read more

I'm new to finding a dermatologist and understanding what services are offered. I asked for a referral from a friend and she recommended Dr Jennifer Rullan. I booked an appointment to get some nasty ski tags removed. Once I was there the staff made me feel comfortable knowing this was my first time. I'm 43 and trying new thing is still intimidating. Dr Jennifer Rullan was so friendly and outgoing I had no problem being open with her. She put me to ease numbed my face so fast I didn't even feel the needle. She lasered my skin tags and got some stubborn brown spots off my face. The healing process took a few days, but I was fine. My skin healed beautifully. She was gentle and knew exactly what she was doing. My face looks younger and fresh since coming here I couldn't be happier. Thank you Dr Rullan. read more

Dr Rulan is patient and extremely thorough and nurse, Marlene, is simply delightful.

Covid-friendly. Yes they are still open. Have seen 75%+ improvement on my acne scars thanks to this place! This place changed my life for the better. Message me if you'd like to see photos of my improvement. I can also tell you how to get a $25 discount. Procedures i've completed at this office: 4 subcisions 3 microneedling + PRF 5 juvederm injections 1 vbeam 2+ salicylic acid peels I have been to 3 other doctors for my acne scars, and Dr Rullan is the only one who delivered incredible results. The procedures are a major expense for many, but the pricing is reasonable for this type of treatment. read more

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I recently went to get a disgusting skin tag removed that I was so happy to hear that dermatology institute did this on a cash basis since my insurance had a 6-8 month waitlist , I couldn't wait . Quickly I started researching and came across Dermatology institute I know it's not covered by insurance since this is considered cosmetic , I just wanted it gone and felt the price was reasonable . I saw Dr. McKesey ,as soon as she walked in the door her energy and personality was amazing . What a joy to have her as my first office visit . I will be back maybe for some other services . I'd like to add a few tips before you head to this office The parking is meter around the office so bring your quarters The building states the office is on the second floor on directory . I went to 2nd floor and their was no sign on office door saying go to third floor . I waited 30 min outside until I called office and they said we are 3rd floor maybe this is a recent change Double check and ask questions on fees just for your own sake . On the contract it states they will add an extra $150 on top of procedure , I was a bit confused but I'm glad I asked . Other than that I more positives than negatives for this one . read more

Wonderful practice!!! Dr Rullan has the best bed side manner and he always goes above and beyond. He takes his time and explains everything. He Is very honest and prices are reasonable , considering the top notch skill set he has. I always look forward to learning about the new techniques the Doctor has and this is the only place that doesn't hurt when I get my lips done!! I will be going to get my mini face lift soon. My friend had hers done by Dr. Rullan and she looks amazing. read more

Dermatology Institute - Immediate results - Skin Care Near Me - Chula Vista, California

This facility needs to replace EVERYONE who works at the front desk because none of them know what is going on or how to properly schedule patients. I have been prescribed acutane and the government requires you to come in exactly every 30 days in order to get a new 30 day supply. Well I had my appointment and had to reschedule it's few days later. when I called to reschedule, I let the person who answered know that I was on acutane and wanted to make sure I was allowed to reschedule my appointment. They confirmed yes. I asked again multiple times and they confirmed. Guess what, when I went in for appointment today the doctor told me "sorry since you didn't come at 30 days, you have been kicked out the program so I can't give you a new 30 day supply. You will have to sign up again for the program and come back in 30 days for a new prescription" ARE YOU SERIOUS?! can't express how mad I am that I will now regress for 30 days and all my acne will return read more

Please please please try and properly train your front staff. As a new patient it was a nightmare. Scheduling coordinator I spoke with first had no idea as to what insurances were accepted. Took all my information down, & said I would get a call back from him to confirm on insurance. I was given an appt date and time as well. Told to arrive 45 min before my 0800 appt to fill out NP paperwork. He did call back why was appreciated but I was in a meeting. The call was to confirm my DOB as he forgot. I called back and spoke with another scheduling coordinator who took down info requested. Never received a call. Although he was not rude he had no clue what he was doing and I tried my best to be patient as we are all new at one point. (I hope this was the case.) Weekend passed nothing so I called Wednesday to find out I wasn't scheduled or even entered in the system. No big deal, it was a holiday weekend and I work in the medical industry & wanted to be understanding. Gave all my info once again, I was told since I had an HMO my insurance needed to be verified since initially the first time around they never got back. Great, understandable but I explained I had a PPO. So I was scheduled. Awesome, finally. Day does by and I get a call from office telling me I was over booked and appt needed to be rescheduled. Mind you I already requested morning off from work. I decided to CX all together as it was one after another just to schedule an appt. We're human, I get it but from being very excited to be a treating patient I ended up being frustrated. We make mistakes, we're all learning but it shouldn't take this long to make an appt. The front office is the face of a clinic. Any establishment at that. There is no reason why anyone should be thrown on a phone to complete job duties they're unsure of. Confidence is very important and if more training is required to make either F2F or phone contact more pleasant please consider it. 2 stars are for the initial coordinator actually being polite on the first call despite the lack of knowledge to the office. read more

The front office employees need to improve their customer service. They accused me of being delinquent on an outstanding service... which was done 2 weeks earlier and I had not received a bill yet. They were rude and a bit condescending to say the least. I definitely won't be going back. read more

I called for a skin tag removal , the receptionist took my information , then she placed me on hold for about 10 minutes, then she declined my appointment because I owe the office $ 123.00 now in a collection agency , the receptionist said I have to pay that amount , otherwise they will not provide me any service at all , I felt discriminated , skin tag removal was a cosmetic procedure , to be paid in cash depending on how many skin tags to be removed . Any suggestions, I was thinking of filing a complaint with the Better Business bureau read more

Not only is Dr. Peter Rullan a very talented aesthetic eye, he is also a very kind and caring man who truly wants to improve your skin. I have seen Dr. Rullan three times. The first time I went I purchased a package that included subcision, filler, TCA cross and laser treatment. I believe he calls it the Quattro treatment. I had very significant improvements in my skin. It really helped my confidence. I saw him again for the same package and then twice to refill the filler in my acne scars. The packages are reasonably priced, he does not price gouge you. He has so much experience and has had a hand in inventing some of the treatments derms use across the country, if not outright inventing them himself (phenol peel). I was really insecure about my skin before I met Dr. Rullan and I am so thankful for his work. He will take care of you! read more

I cannot thank Dr. Peter Rullan and his caring staff enough for all they did to help me. Everyone was so nice and helpful. Such a very caring and professionally run office. The entire staff from the office to assistants are so nice and courteous. The place is so clean and perfect that right when you walk in you know you are going to be very well taken care of with the best care. From my past experiences with other Dr. offices who just want your money and get you in and out well let me tell you this great facility of awesome professionals is entirely different. I had to have several procedures done to eliminate a large tumor/abscess and minor cosmetic work. The entire experience went flawlessly. I have been a professional athlete my entire life and it had been over 15 years without having to go to any doctor so I was scared to death to see one. I do not always trust doctors or hospitals. I had been suffering with excruciating pain for almost a year (kept procrastinating) and I am telling you going to see Dr. Rullan was like a miracle and my life being given back to me. You have no idea. I thought I was going to be out for months longer, but what Dr. Rullan was able to do for me in such a short amount of time was a true blessing. The entire process only took about 6-7 weeks of treatments/procedures and was nearly painless. With Dr. Rullan's extreme knowledge in a seemingly complex dermatology field he was able to completely eliminate a nearly 3 inch by 3 inch growth in a very private area with basically very minor painless surgery. I went from pain and constant bleeding thinking there was no hope to healed in no time. I do not want to go into all the details because somewhat gruesome, but the outcome was just remarkable. I would trust this man with my life and will always go back to him. Now I know why he is known as one of the top 1% most respected caring doctors in the country. Anyone who is fortunate to be seen by Dr. Rullan should be thankful. He is extremely busy with a vast amount of clients yet the staff did whatever they could to always make sure I was able to be seen in a rather short amount of time on several occasions. Ever since the first experience I have been in a couple other times to have some cosmetic work done and every time perfect work. Wow what a great experience. read more

I have been a patient here since 2014 - for medical and cosmetic derm needs. the last two times, Dr J Rullan injected juvederm she used the cannula method. Making it hard to see which part of the lip, the product is actually filling. the result is that the product DOES NOT get injected where it should. it goes underneath the lip, causing your lips to still look thin from the front but from the side make it look pouty. It looked like a blister underneath my lips. it was painful and unsightly. I noticed it right after she injected and she insisted it was fine. it will move into place with massage and time. I came back few days later and showed her again. she agreed to "fix it" but then charged me an additional $100. but fixing it, made it worse. Instead of being receptive because you can visibly see it was messed up and later she commented "I don't want to be associated with that lip job." Then why charge me extra and then take offense and say "I think we should end our doctor patient relationship" (in a demeaning way)? It made me cry. nobody likes to be that complaining patient. its not like I was asking for more fillers, I was asking her to dissolve it the botched job she did. but she didn't want to help. So then I wrote a bad review. The office manager reached out, and I agreed to take down my post on terms that the Dr dissolve the product that went in the wrong places so I can get a refund. She "dissolved" the top lip (incompletely) but didn't dissolve the bottom lip even though it was irregular and lumpy and uneven on the bottom too. And her comment was that it was fine and the product to dissolve was more expensive than the filler itself. and for me to wait. So I waited a few weeks. still lumpy and uneven. The office manager said, wait more. So I waited over a month. and still the same result. She was dismissive with how irregular it still looked and wasn't willing to dissolve my bottom lip or the rest of my top lip. They didn't keep their end of the bargain and had me wait for months (almost 2 months now) to get some kind of answer. I made an Appt with another medical spa in Hillcrest (reputable lip injector). The second she saw my lips she was like "oh no, that's uneven you need to go back to where you had it done." I told her I couldn't because the doctor keeps saying it looks fine. And her response "oh no no no honey, let me take a picture for you in this lighting and you tell her to dissolve it." This person said it would cost $400 but even if I paid, she wouldn't do the job because she doesn't know what it was actually filled with and doesn't feel comfortable doing the job of dissolving. Same comment from another injector in Chula Vista. Finally, I found someone in San Marcos that would dissolve it. it cost me few hundred dollars out of my pocket to dissolve the work Jennifer rullan did. I told this injector what Jennifer rullan told me also. And she said "what do you mean, she can't see it (bottom lip), its shiny and bulging." DO NOT do the cannula method of lip injections on your lips. big mistake! And be weary coming here because the second you complain or give negative feedback, they will cut you off as a customer/patient. They just want your money. Moral, and ethics are out the door. read more

Worst customer service! Requested records over a week ago, and after I had to call personally I received an email a day later, apologizing for not having been sent! A little too late! And I now will have a larger scar on my neck, than if procedure would have been done properly , in September!, by a Doctor instead of NP, that didn't take time to take the whole thing out! Very disappointed with their service! read more

In the 22 years that I've been going to dermatologists - since removal of a mole found melanoma cells - no other physician has come close to the professionalism, respect and care demonstrated by Dr. Jen Rullan. The office staff are welcoming and responsive and model Dr. Rullan's commitment to treat each patient as family. I go to the new location for Dermatology Institute in Coronado - very clean and welcoming! So thankful I found her! read more

I was really hoping dr would help my scarring the first surgery helped but he gave me more scars.. so disappointed.. I am suffering from depression with the roller scars and laser burns on my skin.. they don't even call to check up on you after surgery. The second surgery gave me more scars. I honestly will probably be sueing the doctor (I get back all my money). It's all about the money and the nurses suck.. rude and rest don't care about you.. I will probably will be hitting a lawyer soon! read more

I'd like to recognize Dr. Jennifer Rullan! She did an amazing job on my lip filler. Omg they look AMAZING. She listened to exactly what I wanted and did just that. I highly highly recommend going to her for lip filler. She made my lips look plump but not fake!!! I can't stop looking in the mirror because my lips are just that perfect! Thank you Dr. Jennifer Rullan! read more

Dermatology Institute - Lip filler - Skin Care Near Me - Chula Vista, California

Dr Rullan treated my severe acne scars. I was able to see 80%+ improvement after 4 of the trio treatments. He was able to improve all my different types of acne scars (boxcar, ice pick and even keloids!) Dr Rullan is a world renowned acne scars expert. I have travelled from Oregon to San Diego for his treatments and would gladly do it all over again. I have seen many other dermatologists and doctors but none have been as effective as him. 10/10 would highly recommend! read more

I really love the services offerred by Dr's Peter and Jennifer Rulan. I've been going for years. However, over the past year or so, I've been contacted 3 times by their office requesting more money for the visit. I don't get it. I pay in full before leaving at each visit. Is it a scam for any of the specials advertised? Is it poor training of the receptionist ? Is it bad accounting in the admin department? Often the reason behind the extra charge doesn't even make mathematical sense. I want to love this place and not be wary. Just checking if anyone else out there is experiencing the same thing. read more

Dr Brown and Dr. Jennifer Rullan are great. I was frustrated with my acne and the unevenness of my skin. It's been two years and my skin feels amazing. I rarely get any pimples and i am so much more comfortable leaving the house without make up. They also worked to find me medication that didn't just work but were affordable. I recommend getting a salicylic peel if they recommend it. They also have some pads that you can buy. I use them every other day. They also have a spray that got rid of any back acne i developed after working out. Here are some before and after pics :) read more

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I will not recommend this place to friends and family. Waiting an hour to be seen by the doctor on my first appt should've been a big indicator. I came back for a facial thinking it would be beneficial considering it is a dermatologist office. I paid $195 for a microdermabrasion facial that was supposed to last an hour...only lasted 45 min. When I was paying I noticed it had not lasted an hour so I mentioned it to the girl checking me out to which she responded "if she is done before the hour then she's done". The esthetician did not ask me a single question about my skin. The water she used to cleanse my skin with was cold. Anyway, all around a bad experience. Oh and it took them 15 min to get me in to see the esthetician. Probably would've been longer had I not said something. The esthetitian was just hanging out organizing business cards on the counter....oblivious to fact that she had someone waiting for her. read more

I have been a patient of Dr. Jennifer Rullan for about a year now and I have nothing but good things to say. The people who work at the clinic are all very nice and welcoming. I have had acne for 11 plus years and have tried a lot of stuff but only Dr. Rullan was able to clear my skin. She listened to me carefully she gave me tips and if I had any problems she was able to help me with them. My skin looks and feels amazing! read more

Dr. Jennifer Rullan is arrogant and over confident; the worst kind of health care professional. My daughter has seen multiple top tier derms in the past 17 years. Never have I dealt with someone who had such little interest in my daughters individual situation. She didn't ask much about her background or lifestyle. She tried pushing for my teen to receive some type of pharmaceutical injection every 2 weeks. When I mentioned I would review the research, no previous Derm had recommended such a thing, she was clearly offended. As a healthcare provider myself, I encourage all my patients to become well informed. It's a red flag if your provider has a big ego and discourages this. She encouraged my daughter to take melatonin because, "...in the US we don't produce enough." I'm assuming this was her clumsy way of referring to the fact that our circadian rhythms have been disrupted due to artificial lights and devices. Little does she know, we are obsessive over maintaining a very healthy circadian rhythm- exposing ourselves to natural sunlight and physical activity in the morning, turning lights low and below eye level in the evenings, etc.; my teen doesn't need to take exogenous melatonin. My daughter was seeing a great dermatologist in Orange County before moving back to San Diego. Looks like we're just going to have to make the longer drives for better care. read more

I was referred here by a friend due to breakouts and after a month I've seen improvements. I've also done Microdermabrasion and highly recommend it! read more

Dr. Rullan and staff and Top Notch! Customer Care is clearly a top priority. I had the S lift and the results exceeded my highest expectations! I am so pleased with the service and care I received from everyone. I would highly recommend. read more

Dr. Megan Brown is such a compassionate, patient, and kind doctor. I've seen her several times for my keloid and age spots. She always greeted me with a warm smile and took her time to ease my fears/anxieties as she patiently answered all my questions. The whole office seems really happy and eager to do a good job. Oh, Piper the PA is also excellent at lasering off freckles. She's super sweet too. Just love this whole office and team! Thank you so much!! read more