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    Services - Peterbuilt

    Routine automotive maintenance

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    Summit Racing Equipment

    Summit Racing Equipment

    3.0
    (197 reviews)

    I bought valve covers. During installation, one broke, at the stamping bend, near a bolt hole…read more I'm sure I didn't over tourqe it, as it was less than 5 foot pounds, but it really looks like it was human error, over tightening, during installation. Summit took my word and sent me a replacement. They also gave me a discount on the gasket as my old one was wrecked in the corse of dealing with the defective valve cover.

    Summit Racing - A Masterclass in Inefficiency…read more I walked into Summit Racing expecting a quick visit. What I got was a full-blown endurance test of patience. It started with a door greeter--clearly physically limited, yet insistent on escorting me to the product instead of just pointing. While I appreciate the effort, that move eliminates any chance I might browse for additional items. I grabbed what I came for and realized I needed one more inexpensive part--about $7. I asked an employee where to find it, and instead of helping, she just pointed to a line of 10 people. So I waited. When I got to the register, the guy behind it was slouched in a chair, resting his head on the counter like he was about to nap. He scanned my product and said it was all set. I asked where to pick it up, and he pointed me to another line--this one about 15 people deep. I waited again. Finally, I got to the front, the guy rang up my items, handed me a bag... and my $7 item wasn't in it. When I asked, he pointed to another line to stand in to get it. So back in line I went--for the third time. Fifteen more minutes pass. One poor guy is pulling orders while three others stand at the register chatting and doing absolutely nothing. When the orders come out, mine is clearly one of them--just a small part. The customer in front of me wants to open his boxes, check fitment, color, function, maybe even alignment with the stars. I politely ask if I can just grab my tiny part and go. The staff says, "No. You must wait." So I did--seven more minutes--because policies apparently matter more than people. This entire system is broken. Unnecessarily complicated, painfully slow, and staffed by people who don't seem to care if you ever come back. Spoiler: I won't. Summit Racing, you've lost a customer. And I honestly have no idea how you're still in business with a setup like this.

    Peterbuilt - autopartssupplies - Updated July 2026

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