Honestly you all need to shut this door down I've lived over in this area for almost 7 years now…read moreand been coming here for well I need just something little just something this just something that and every time they don't even look really on what I'm holding they just say no we don't have that you're going to have to go somewhere else just worthless they're always stuff in their face full of food they don't have no customer service and there's nothing in stock it is a shame it is a total shame and what I came in here for this morning I already looked it up they had it sitting right on the shelf I'm not feeling well right now I didn't have time to argue with the guy I said it's right down that aisle and I just walked out it's just worthless worthless worthless worthless

Oh MAN!!! This place is cool!!!…read more My husband took me here to look for Christmas gifts for our 3 boys. When we pulled in the lot all I could think of is WHY are we at a hardware store??? But this is no ordinary hardware store. This is also the Michigan hobby shop and hardware store Mecca!! We found the coolest remote control micro drones, remote control cars, planes, trucks, helicopters, trains, and everything else you can imagine. There was a complete aisle of Boy Scout supplies and another for the Girl Scouts. We bought several things for homeschool in those aisles. The train aisle not only has trains and tracks but everything you need for building layouts, gardens and miniatures. They had slot cars GaLORE!! If your are an enthusiast or a collected you really need to check out all the cool slot cars. I was drooling over quite a few. Be sure to look up when you get to the hobby area. The planes are super cool!! Arts and craft items, painting and drawing items, models, puzzles, ships, planes, cars, and trains. It's a young mans heaven here!!!

Quick call ahead for competitive pricing on top soil. Pulled in paid. Nice employee loaded and I…read morewas done with item on my list! Always greeted and asked if need assistance finding anything. That is grade A staff!

Went in looking for a specific part. The woman helping me was very rude. Told me no so such part…read moreexisted. I know it does. Dont recommend going here.

This is my go-to neighborhood hardware store. It's close to me and they always seem to have what I…read moreneed, despite not being a big box store. The staff are extremely friendly, helpful and knowledgeable. The prices are definitely above the big box stores, but the proximity and staff knowledge make up for the additional cost.

I'll give them credit for having the item I needed. I'll give them low marks for the kid behind the…read morecounter being a prick about a coupon. Overall clean and nice store, but only as good as its worst employee helping customers.

I would like to leave good review for one of your employees named Jenna.she really knows exactly…read morewhere the stock is located in the madison heights store. She has helped us find our merchandise ,she was friendly and helpful.i have seen her with other customers too.she always has a smile.i would like to see the other employees follow in Jenna's.helpfulness.my name is Ron Knight.Thank you Jenna!!!

Harbor Freight Tools is my go-to for every urgent need for tools (i.e., sockets, screwdrivers,…read morewrenches, etc.), dollies, moving carts, safety gear like gloves, and face shields. They're located in most major cities, and they're cheaper for similar items at the bigger name stores. I ended up returning all of the things I had purchased from the bigger chain. For example, cheap safety glasses were around $2.50, while the big box store chain had a similar pair for about $8.00. Most importantly, I wish I would have gotten the cashier's name because he made several suggestions, which assisted my project team. He understood that I needed him to write down what he was saying since I am Deaf.

Great customer service. Great remodel store ! Friendly staff and always on top of there game. !read more

Shannon and Jack are great workers!! Helped me find what I was looking for with a smile on their…read morefaces! You don't find customer service like this anymore! Great job to these 2 employees ! Pleasure to do business with this store!

Good quality tool at a reasonable price. Cheat tools for DIY if you only need for 1 or few time…read moreuse. Lifetime warranty on most hand tools. Just a all around good store for your needs.

I usually don't review boxed retailers. But this particular location deserves it. Every time I shop…read morethis store, I am always greeted by multiple employees. The people there seem to enjoy working there. The store is always clean, well lit, and they always seem to have everything in stock. At least what I need when I'm there. Check 'em out!

I drove over an hour to get to the Michigan Chandler store. The store is permanently closed.read more

We went to Michigan Chandelier, Grand River to look for a kitchen light fixture. There two women…read moresitting at a desk. They never left there desks. They didn't show any interest in helping. Terrible customer service. I would not recommend this store.

They literally have everything here! Extremely helpful staff! I highly recommend this store as it…read moreis one of the best in the area!

I have been dealing with Dukes Hardware for 42 years . My…read morefirst dealings was when I needed a water heater . We had just moved in and the next day my water heater burst . Being new to the area ,I went to the nearest place I could think of . The owner , Richard Duke , sold me a water heater that was on the sales floor . The price was great , but most of all that water heater lasted me over 18 years . The hardware is now run by Sons Kevin and Brent ,and maybe other family members that I don't know well . True , they don't have some of the things that the big guys have . I,m always satisfied when I visit Dukes . PS If you need an off the wall item , Dukes will likely have it .