Yet another super impressive experience with Ira's! Dropped my boots off for a zipper replacement…read moreand a cleaning and they've never looked better. I didn't realize they could look this good! Very fair pricing as well. So worth the money. Love these guys! I will continue to spread the word to my boot wearing friends.

Ira shoe repair- avoid!…read more VERY disappointed with Ira. Twice I have dropped my beloved Frye boots off for a resoling and twice he has not been able to make a straight sole. I asked him to put the same height heals that were already on the boot originally, which were less than 1 in, the first time I went to pick up the boots, he had put two inch high heels on my riding boots with lug soles! The second time it looks like he cut the two inch heel in half off one shoe, and then made the entire pair oddly crooked and very different ways per boot.... The right foot sole as well as the heels, pronate inward and the left foot sole and heel pronates outward! The shoe sits to the left of center- half an inch above where the arch is.... and one boot sits on the right of center, half an inch above where the arch is. Neither shoe has a centered sole. Neither is centered on the ball of the foot as is normal for boots and any shoes so you have some balance..... This time, it looks like he took one of the two inch heels and cut them in half and used the same heel for both boots. The heels are also supposedly new but they are all gouged up, with visible chips out of them, which obviously wouldn't last long, when wearing. The soles don't even lay evenly under the ball of the foot, but more toward the arch which is strange, and in addition to the heels the shoes pronate and lay on the arch part of the boot not the ball of the foot! I'm likely to fall wearing these shoes the way they resoled them to feel like marbles, completely unbalanced underneath. When I brought them to him he said they could do it, and he had other lug soled boots in his shop when I dropped off mine. Said it would be fine. When I returned it the first time, and I showed him and asked him why he put two inch heels on English riding boots, he said "oh I see what you want I will fix it." Even though I had given him pictures of what I wanted and he had the actual original soles on the boots to follow for height, as his guide. It still not fixed even this second time of taking the shoes back all the way from Palm Coast to Ormond Beach, for repair to Ira. When I got them the first time I asked him where the Polish had been because they always said that they polish the boots when they return them. No polish. He said he would polish the boots. So I got crooked heels and soles the second time and still no polish! Not sure what happened because they have some great reviews about their work -- but that was his dad who had a quality focus to not only remember an order but actually to fulfill it properly. His dad's quality is NOT the new IRA and sons store that reopened. Because of the reviews for his dad, we were willing to drive all the way there from Palm Coast to Ormond- but this is not even ok nor passible work at all, and he's had the boots since May... and charged me nearly $200 for this terrible job that now means I can't wear the boots..... This is not acceptable and I wanted to warn people not to go there anymore.