Dont waste your time. They cant be bothered to answer emails or calls. Poor customer service.read more

Great service Best equipment, paint booth and tremendous collision men. My father was a collision…read moreman in Lockport for 50 yrs. After retirement he took his vehicles to Image collision. I think that's the best testament to their work.

I needed lower and upper grille replaced as well as my front bumper and I could not be happier!…read moreCustomer service was great they were very nice and accommodating. My car looks good as new! I was turned away from other places because I was told the orange color was difficult to paint, but Scal Koll did a 10/10 job. Also, my car had a scratch on the trunk prior to me purchasing the vehicle and they were able to make it disappear. Very happy with the results

If I could give them negative stars I'd give them -10 stars I would they paint my car the wrong…read morecolor refused to repaint it and put my bumper on half ass and which I had to pay another company to repaint my car and put a new bumper on their quality sucks and don't confront them they might look like they're gonna beat you up

I don't usually write reviews, but this one is well deserved…read more After hitting a deer, the front end of my 2016 Honda Odyssey looked rough. The fender was smashed, the front clip was damaged, and the fog lights were gone -- the whole front end took a beating. I brought it into Caliber Collision not really knowing what to expect, but these guys absolutely delivered. They replaced the fender, rebuilt the front clip, installed new fog lights, and the paint work came out flawless. You honestly can't even tell anything ever happened to the van. The color match is perfect and the body lines are right back where they should be. What really impressed me was the attention to detail. When I picked it up, not only did the outside look brand new, they had even cleaned the inside of the van. That's the kind of extra effort you don't see very often anymore. On top of that, they finished the whole job two days earlier than the time they originally told me, which was a huge bonus. Accidents are stressful and hitting a deer is never fun, but Caliber Collision made the whole process smooth and handled the repairs the right way. Solid work, great craftsmanship, and a team that clearly takes pride in what they do. I couldn't be happier with how my Odyssey turned out. If you need body work done, I wouldn't hesitate to trust Caliber Collision.

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Friendly and extremely helpful staff. Good communication throughout process. Wouldn't have had my…read morecar back without them!

I wouldn't take a Barbie car in here for body work. They kept my car for an entire month, then used…read morean aftermarket bumper instead of OEM equipment. They did a terrible job on the paint, and the manager refused to make it right. I've owned my own business in the past and never would have treated any of my customers like this. They charged me over $5K for the job and it still wasn't right. And no loaner vehicle either.