In May 2022 we booked our dogs for boarding for a week in August and in early July we moved that…read moreweek to early September. The kennel was fine with accommodating that change. At that time the kennel told us that one of our two dogs that would be staying there was not fully vaccinated for boarding based in the information that the kennel had at the time. We questioned that because we know when we take our dogs to be vaccinated and said we would confirm with our Vet. Not sure why the kennel thought that one of the dogs was not boarding ready, as the kennel was wrong. I contacted our Vet who sent all the records to us to share with the kennel showing that our dogs have been updated since the early part of this year when we made the reservation. We sent the records to the kennel and they wrote back to us that "they did not hear back from us" so they took us off of the reservation for our two dogs. Are you kidding me? A couple of very poor management decisions going on here: 1. Even if one of our two dogs was not vaccinated, they chose to take both dogs off the reservation. Bad decision #1. 2. They never informed us that there was a 'required response' or deadline for such before they remove our reservation or that they were actually expecting to hear back from us (which we actually did get beck to them with the records showing the dogs were fully vaccinated). Bad decision #2. 3. Their record keeping is wrong because both dogs were fully vaccinated at the time we made the original reservation All of this done within a week of our planned vacation. Thanks a bunch for the poor experience. Communication skills : C+ Decision making skills : D+ Customer experience : F Accountability to fix their mistake : see customer experience rating Boarder beware, understand expectations with this kennel before you decide to board your family member there. I guess we made a bad decision too by planning to use this kennel.

Or cat chloe stayed for a few days last week when we were in boston …read more Lake farm staff were exceedingly professional , very nice and willing to work with our schedule. Chloe is not the easiest cat to deal with and they did a great job . A great value ,well worth the money. I highly recommend to anyone looking for animal care

We were referred to this place for our Ernie for his day care needs. He was trained next door by…read moreMatt White at The Trainer, K-9 Services so he was familiar with the place. Lynne at Howl-a-Day and her staff take very good care of our Ernie and we brought him to stay for a week recently when we were on vacation. I am a 'helicopter parent' when it comes to our little dog since we got him at 12 weeks and he is five now and apart from his initial 3-week training course in his first year, he has been in the company of my husband or myself constantly, except when he is at Howl-a-Day for day care. I knew he couldn't have been in better hands. I appreciate all that they do to keep our furry friends happy and to accommodate kooks like me who worry way too much about their pets.

My dog was very happy on her vacation. Great place. Would use again. Very nice people and my dog…read moreseemed happy.

The owner is going to every extend to remove negative reviews; making it difficult to trust…read morepositive reviews. It is a poor boarding facility without full time staff, not even during the days. There are two very hard working mother & daughter who handle everything, each is only there for 3 hours shift, one in the mornings and one in the afternoons to take care of everything (dogs that are boarding, dogs that are in their daycare, new clients evaluations etc.) She has to take all the boarding dogs out 3-4 times a day for bathroom break (no gate for dogs to outdoor space). the rest of the time, boarding dogs are sitting is small kennel with no ventilation for fresh air nor elevated beds to not be next to their feces (I guess to save money). very smelly, dark, isolated boarding area. shelter conditions are better. Do not board your dog there. For owner who is trying to remove negative reviews: NO, my dog did not fail your evaluation process. In fact, I have your form filled that your staff asked me to complete, sign and pay right then after their evolution (which I was not comfortable as I did not come there to make any reservation that day. it was just to see the facility) I would never board my dog there.

Well cared for, and happy pup after boarding. Hoping to try their grooming services next.read more

Everything about this business is all you could hope for in a dog daycare. I know that there is a…read moreline out the door to get in, and that's because Anne runs the most professional, well kept business of any kind in town. 5 stars all day

Our dog Finley has been going to Doggy Day Care for over a year at Chatham Dog Club and loves it!…read moreHe's so excited when we pull up in the morning and always happy when he comes home. The staff is friendly, warm and caring and they are always accommodating with last minute schedule changes - I highly recommend the Chatham Dog Club for a day of fun with such a caring group and friendly pups!

This was our first experience with the Animal Inn. My dog Georgia boarded for 5 days…read more Pricing was reasonable and they offered other experiences a la cart ie 15 min a day one on one playtime and bathing before you pick up. I could have called anytime during business hours to check in on her. When i arrived she was her happy self. I did not opt for a bath and she was clean and smelled fine. The staff were very nice and gave me some good advice and offered a fee on leash class that was coming up. We will board again. Go check on my house

My golden doodle Zeus loves it here. They always have availability and he's always happy and…read morehealthy when we pick him up.

My dog had a great vacation. I did a pre-check and everything was very clean and quiet too. They…read moregave my dog medicine and took great care of him. He had an outside run all to himself. Very pleased, as when I picked him up he was not stressed and seemed happy but not overly happy to see me.

IF YOU LOVE YOUR DOG DO NOT LEAVE IT HERE! We brought our…read moreLabs to stay for four days. We reserved a "special" extra large premium area so they could be together along with their own bedding and toys. We got home a day early and stopped in to pick them up. They told us to wait out front while they got them but I followed them in anxious to see my "babies" They were in small individual cages well apart from each other, wet, and no bedding or toys. To top it all off, these people had the audacity to try and charge us full price saying that they had only been moved temporarily while their original place was being cleaned. Problem was, I passed by their enclosure I had rented and reserved and there were other dogs in there. Next trip we brought our dogs to Cape Veterinary in Yarmouth. Beautiful place, clean and they took wonderful care of our pets.

I've taken my dogs here twice, and that'll be it for me. They kept my dogs for 7 hours, then…read morecomplained that one of them was impatient and difficult. Well, yeah, they wanted out of there! Then, what I believe to be the owner, was very judgey, tilted head and all, when trying to explain why they had to scalp my goldendoodle. The prices are better than other groomers I've used, but I'll pay the extra money for better customer service.

I had my two labradoodles groomed at Barks and Bubbles. The groomers were excellent with my dogs…read moreand I love their new haircuts

There is no better place for our puppies than Buck Teeth Boarding! Pam takes so much care of our…read morelittle ones.

Fabulous! Great care, great communication, lots of pictures, great environment! I highly recommend!read more