Out of several boiler companies/ plumbers I called (at least 8) Mike was the only one that…read moreresponded straight away and said he'd come out the same day, even though he wouldn't be able to get to us until late at night. He lives far and I was impressed that he was still willing to drive over and help us. Mike is a highly competent technician. He was able to diagnose the issue with our boiler and narrow it down to one of two possibilities. After ordering parts, he came back, as promised, to complete the job. We finally have a working boiler. Mike is a great and kind guy. He's honest, respectful, friendly and reliable. He won't let you down. I appreciate that he kept in touch when he was en route. We are grateful for all his help and wouldn't hesitate to re hire him.

Fast, friendly, great value, highly recommend. Came in short notice to repair a furnace. Gave us…read moregreat recommendations on what to do next.

My business needed Propane exterior piping repaired due to a leak. I called several Plumbers in…read morethe area and none were bold enough to take on the job, causing me stress, aggravation, and time wasted. On top of that, this issue came during a time where the winter season had just changed, and this and other companies were backed up. After calling, Katie explained this to me, and explained that she would contact me back once a slot filled open. She did and a very professional team of two came and looked at the piping a few days later. They explained what they would be doing and went out and bought the tools they needed and repaired the pipe in a few hours. I also had some other unrelated piping issues and the tech was eager to take a look at it for me and attempted to help remedy the situation, and also said he would have his boss provide me with a quote. I will eventually call them again to take care of the other issues, because they were very professional and confident, unlike the 2 other contractors that came by. Great service! Will do business again.

From the owner: Aquidneck Services is proud to offer air conditioning, heating, and gas services to serve our Rhode…read moreIsland and Massachusetts in the Bristol and Newport counties. With our team of experienced technicians, you can be rest assured that every job will be completed properly, promptly, and with the level of quality you expect and deserve. From the installation of an entirely new HVAC system to furnace sales, water heater installations and gas line repairs, no job is too large or too small for our professionals. Our business is family-owned and operated, fully licensed and insured, and we are dedicated to providing our clients with the highest quality products and services. Call (401) 251-4226 or contact us online!

We selected R B Queern to install a new mini-split system in our house. I interviewed 5 different…read morecompanies in total. RB Queern's proposal was clear and they spent time explaining why they chose the equipment outlined in their proposal. It was the most comprehensive of the 5 that I received. They had the best value in terms of total cost. They actually had the lowest bid. They reccomended an electrician for that portion of the work and they were prompt to respond and gave me a very solid bid compared to others. The installation took 3 days and I have to say that their technicians did nothing but a first class job. They were prompt, answered questions, took care of our house and cleaned up every day. They were a pleasure to have in your house. I would definitely recommend R B Queern for any time of HVAC work

I called R.B.Queern to come out to my house to tune-up my central AC system. My experience with…read morethem was both positive and negative. The PROS: The technicians were professional and friendly. During the 2 hours they worked, they were efficient and did not waste time. Because they charge by the hour ($165 per hour), this is important. The techs found an error in how the AC unit was installed, and they were able to fix it that day. Their fix prevented a big problem of water leaking into my ceiling. Also, when I reviewed the work order, I do not think I was over-charged for the parts they needed to fix my unit; the prices I was charged for the PVC parts seemed reasonable. The CONS: I was never told when I booked the appointment (as a new client) that they charge the travel time from when the tech leaves the previous job and drives to my house. As a result, I was charged $82.50 (30 min) for the tech to drive to my house from the previous job. This is an excessive charge. I understand that gasoline costs money, but to charge $165 per hour for travel time is too much. If they charged something like $30 per hour for travel time, that would be reasonable, and I would be leaving a 5 star review.

We had to have new thermostats installed (ADT) and one would not connect to system. something…read moreabout voltage to that unit. ADT just told us to have someone else deal with it. Bobby came to check the problem. he spent a couple of hours going thru entire system & found the problem!! fixed the issue & helped me program that thermostat . excellent experience and will now talk to them next spring about mini splits.

My wife and woke up to no heat a few days ago. We assumed it was an issue with our boiler. We…read morecalled our HVAC service provider, who indicated the issue was not with the boiler, but with the propane gas valve. He went on to say that our boiler would need to be replaced fairly soon, showing me pictures of rust. He provided a quote for boiler replacement. I called two other HVAC companies, including Ocean State Air Solutions. Joe DeSilva and his very knowledgeable partner, Chris, came to my home to take a look at the boiler. Chris was patient in describing the functionality of the various components of our system. He went on to say that our boiler was a cast-iron boiler in good shape and should last for many more years. He said selling me a new one would be dishonest. These two gentlemen were honest, forthright, and patient with me, who has zero knowledge of boilers. So, I am cancelling my contract with my current HVAC service provider and going with Joe and Chris from Ocean State Air Systems because Trust matters to me.

Fantastic. Aaron was very prompt with communication and quick to fit us in. Super nice guy and…read morehonest. HIGHLY RECOMMEND for any refrigeration service.

From the owner: HVAC/ Refrigeration Residential, Commercial, Industrial, Marine…read more Call us today for a free quote on a maintenance contract or new system

After two phone calls and no response to the email we sent with questions about a plumbing…read moreestimate, I finally received a call from someone in their office who stated that they "might not be able to answer" our questions. We requested clarification on several items, including the length of copper piping quoted, which was not listed anywhere on the estimate. The company responded that they do not disclose cost per length, but that was not what we asked. As customers, we are entitled to know exactly what we are being charged for, yet no additional information was provided. The estimate remained vague and generic, offering no transparency or detail. Because of this lack of clarity and unwillingness to provide basic information about their own quote, we chose not to move forward with this company.

Very happy with their service. Great customer service, fast installs and fairly priced.read more