Good Hygienist, polite and capable Dentist, but poor office manager - Rebecca. Displayed a lack…read morecustomer interface skills towards me and my wife. Copays were not revealed to us until after the procedures. The office indicated that it has a policy of sharing that information BEFORE any procedure is done. Bottom line - If you chose to go there please do your insurance homework and avoid financial surprises.

Been going to see Dr. Kristal since I was about 4 years old. Staff has always been so great and…read morepersonable. Very accommodating, gentle, and clean.

I would highly recommend lifetime dental. I have been avoiding going to the dentist for quite some…read moretime ever since moving, and I am happy to have found this place. Jessica was wonderful and made me feel so comfortable I almost fell asleep. The office was clean and well maintained, and the staff was very professional.

Awesome place wonderful staff they always make me feel so comfortable and relaxed I'm little bit of…read morea nervous mess when I go to the Dentist and they are always so friendly and kind

My first cleaning was last week and it went well. Alexa was my hygienist and Dr. Jennifer Brisbois…read more did a service today that I am very happy with! She was gentle and explained what she was doing as she repaired a chipped front tooth. I travel a great distance from Sterling Heights to Farmington . The service and staff are amazing and worth the commute. I am so pleased with my daughter's friend referral. Thank you Maurgan.

It was about 3 years ago when we got the news our dentist of 30 plus years had sold his practice…read more It was time to panic. He was a great dentist. A friend suggested Farmington Smiles. Judy & I set up a meet and greet and visited them. We got a tour and met staff and have been going there since we met Dr. Nicholas Reid, Dr. Courtney Miller-Reid and Dr. Jessica Brisbois. A happy place with skilled staff. Plus Dr. Nick Reed liked my fishing shirt. We highly recommend Farmington Smiles. Hook, line and sinker! Thanks, Joe Derek, Naturalist

After moving to the Livonia area we were hoping to find a dentist that was nearby to save us the 45…read moreminute trip to the dentist that we've been going to for more than 20 years. We were dreading this process because we've heard stories from other people of the frustrations they've faced when trying to find a new dentist, and unfortunately, had our own bad experience at a dentist. We tried another dentist in the Woodhaven area when we were still living Downriver, which was only a few minutes from our house, in order to avoid a longer commute to the dentist and regretted doing it because they were focused more on selling needless items and procedures than they were on customer service and care. We quickly returned to our former dentist and gladly put up with the longer drive. Fortunately, the terrible experience we had at that particular dentist taught us a lot about finding a new dentist after we moved. After moving, we researched every dentist within a certain radius from our house in the Livonia area. When I say every dentist I literally mean EVERY dentist within that particular radius. It was time consuming but well worth our efforts. After narrowing it down to several dentists we waited a few days and then reviewed our listing again to narrow it down to three dentists. Once again, we sat the list aside and revisited it a few days later and narrowed it down to two dentists. After reviewing all of the reviews of the final two dentists on Yelp, Google and Facebook, and after visiting each dentist's website to read the reviews that were listed there, to view the photos of the offices, and to compare office hours, we decided to go with Livonia Dental Care. We had our first visit yesterday and walked away very happy. We like the fact that they have extended office hours that fit into our busy lives. Even though the initial visit is scheduled to take 1.5 hours we were able to get a late evening appointment rather than having to leave work early. We were greeted quickly upon entering and was pleased with the friendliness of the front desk staff. As we sat down to complete the new patient paperwork we noticed that the office was clean, bright and contemporary. We especially liked the fact that the TV wasn't tuned to a news channel. There's nothing worse than going to a medical office of any sort and having to sit and endure all of the depressing and negative news stories. Instead, their TV was tuned to either HGTV or the DIY Channel, which helped to create a comfortable feel in the waiting area. We were called back to begin our initial visit shortly after completing the paperwork. Again, it was nice to be in the exam room without a TV blaring the news. Instead, the large screen TV that was on the wall actually showed the results of my x-rays as they were being taken. Anyway, I'm getting ahead of myself. The hygienist assigned to me was Angela. For the initial visit, they take photos of your teeth & mouth, as well as x-rays, and they ask all of the necessary questions regarding medical history. Angela was professional and explained everything in detail during the entire process. My wife and I were both pleased with the level of technology that the office was using. They had machines that we had not seen at our prior dentist that helped them learn more about my teeth and know what areas needed attention. The dentist, Dr. Ali, visited with me once the tests were completed to go over the results and answer any questions I had. He patiently went over the results and never gave the impression that he was rushed or was in a hurry even though it was now later in the evening. After Dr. Ali completed his consultation Angela began the cleaning. She was thorough but gentle during the entire process. One simple thing that I enjoyed was being able to choose the flavor of the polish that was used during the cleaning. They have mint, vanilla and cherry flavors of polish. I chose the mint and was satisfied with the taste. As I mentioned earlier, the initial consultation was scheduled for 1.5 hours but, in our case, only took less than one hour. At the end, rather than just giving us a toothbrush and floss we were given a nice welcome gift of a coffee mug with various items in it. Also, we were given a card that had the dentist's cell phone numbers on the back in case of a dental emergency. I've listed a number of good things about the office but the thing that really sealed the deal for us is that neither Angela nor Dr. Ali tried selling us any products or any unnecessary procedures. This was the one thing my wife and I were on guard for during our first visit and were willing to move on to another dentist if that were to occur. We were both happy to leave the dentist office and not have to endure the constant sales pitches or the pressure to have unnecessary procedures done. Overall, we can happily say that we have found a new dentist and will recommend Livonia Dental Care to anyone that is looking for a dentist.

Looks like new ownership is now all about making money. Told me x-rays were insurance covered…read more Then at checkout had to pay because 'not all xrays are covered'. Also, somehow my teeth had a good periodontal pocket depth measurement, now when measured with this new ownership in one year I went from 2-3 to 5-6's. The want $1000 to clean them. I just don't trust them anymore. Good luck to you if you continue with this new ownership.

I do not do well with dentists. Never have. I have extreme dental anxiety. My last dentist who I…read morereally liked and trusted retired recently - good for him! But it left me scrambling to find someone new. I asked in a local Facebook group and got recommended to check out here. When I called to go through the insurance check and book an appointment, the scheduler was super helpful and friendly. I had to wait ~2-3 months but I didn't mind. They offered me waitlist spot in case of any cancellations. It never happened, but I do like that it's an option. I finally went, super wary of a new place and a new dentist. Immediately everyone was so friendly it put my anxious self at ease a bit. The hygienist was super sweet and very understanding. Made sure to keep me comfortable. I had cracks on the side of my mouth from overly dry skin and she was so sweet in making sure she was careful not to split them open and make them bleed. She listened to me and made me feel heard. The dentist himself was only in for a bit as I was just there for xrays and a cleaning. I had no issues, so we didn't interact much. But I have nothing bad to say about him either. This is definitely my new dentist for the long term.

I usually am not a fan of dentists but Dr Berman is friendly with a calm demeanor and he has a good…read moreoffice staff that somehow manage to make you feel comfortable and ok with everything. All three hygienists I have seen there have been very gentle and careful. My teeth do not hurt at all after cleaning or other procedures. They do just fine with a nervous nellie like me and yet still manage to remove any necessary plaque or other grossness and make my teeth all fresh and pretty. Prior to this I had a dentist who filled the wrong tooth and I ended up not going for awhile after. Dr Berman is careful and using him I have not had any further problems with my teeth, no fillings, nada. I really trust him which I needed after my prior bad experience. I have moved from my hometown but even with it less convenient for me, I am willing to make the drive.

I had a good experience with Dr. Sam. He fixed my implant which was loose and it feels back to…read morenormal. He knew what to do when a couple other dentists I had consultations with didn't know how to fix it. It needed a new internal screw. Very interesting how it works. Anyway, they don't take medicaid which i wish they did otherwise I would be coming back for more work. Worth paying for this fix though.

Dr Sam is a HACK! Horrible dentistry. Has zero experience nor business doing cosmetic surgery…read more You'll be sorry and worse off than when you started. Don't be fooled by the looks of this place. It's not what it appears. I'll never be able to eat solid foods again. And yes, I contacted a lawyer. Don't be a victim like me. Don't let them drill on you. You will regret it.

I LOVE Arbor Dental! Feel so lucky to have found Dr Paulson, Yuri my hygienist and the entire team…read morethere that gets an A+ for their stellar customer service. You feel like you're with family when you're there and your teeth feel like they're in the safest hands. You won't regret going here. My husband, mom and I are long standing patients!

From the moment I called to set up an appointment to after the moment the required procedures were…read morecompleted everything about this experience was great. The people working at the desk Kelly Ann & Sharon were very helpful, kind and fun. the associate Orjola a delight, very helpful and very competent during the procedures.Dr. Sitchon an outstanding dentist that really cares and it shows. She took care of both the cavity and a new crown in one visit. At no time did I experience any pain or discomfort . I am delighted with the outcome .

I love this place! Yes, that's correct it's a dentist office. You might be cringing or wondering if…read moreI'm crazy but I assure you I am not. I have been going here for so long I can't even remember when I started. But I believe it's been 12 or 13 years. My whole family goes here and I've also referred friends. The front desk staff is friendly and accommodating. They make you feel welcome from your first step in the door. The Hygienists and Assistants are helpful and wonderful as well Dr. Freeman and Dr. Fox are caring, down to earth and professional. Dr. Freeman helped me with my TMJ tooth pain which is what first bought me to the office all those years ago. Both of them deal with TMJ issues as well as anything else that may be causing you issues. They do everything here and they will definitely make you feel comfortable and at ease. Sadly I've never taken any pictures of the office so I might have to update this soon. If you are looking for a reliable, reputable and caring dental office this is your place!

Update: I guess I shouldn't give a bad review on social media. First, they lied about billing…read more Then, they start Internet stalking if you give them a bad review online. Dear Dr. Fox, thank you for responding my complaint in time. Also thank you for your professional dental service which I really appreciate. But please be notified that my original complaint is towards your billing department work. When you keep mentioning $14 in your reply, I know you are still confused about why I gave a one-star review.There are few things I want to clarify here: 1. There's no copay for preventive dental service with my insurance. Please refer to my dental insurance benefit page I uploaded in my review. The reason why I got an unpaid balance is because your office charges exceed the reasonable and customary amount not because I have a copay. It appears that you and your office still have a misunderstanding on my insurance coverage and that's where my complaint comes from. P.S.: I'll attach a copay definition at the end of my review for your information. P.P.S.: copay is spelled as copay not co-pay. 2. Thank you for reading my previous reviews on Yelp. I guess it's a unique way in your dental office to know your patient better and solve customer's complaint. Interesting and creative but not appreciated. The reason why I gave Dr. Ruskin Aaron one star is not because they lied to me about billing details and my insurance coverage as you can see. Plus, Dr. Ruskin Aaron already apologized for my bad customer experience. 3. One thing good about social media is it empowering customers. After you got bullied as a customer, there's a way for you to speak out and inform others to help them make their choices. I did call your office to solve the problem. But the lady tried to mislead me into believing that there's a copay for my insurance, just like what you did in your reply. Hope next time when your office gets a complaint from a customer, your customer service is not Internet stalking or trying to depict him/her as a cheapass psychopath. What if "We make every effort to satisfy our patients on every visit with the quality of our staff the quality of our work and our pride in our service" is not just cooperative propaganda? I don't think we will have all these mess and hassles. *A copay is a fixed amount you pay for a health care service, usually when you receive the service. The amount can vary by the type of service. You may also have a copay when you get a prescription filled.