I didn't personally bring our dog, but my husband did…read more So, a little background: Our dog was abused and then abandoned. Then she was adopted and brought back to the shelter. When we adopted her, she was scared and tentative. She ran away from us as soon she could! She's petrified of older, deep voiced men. (This is where the abuse came in, we believe) She has scars and her hip/one toe is extremely crooked. Needless to say, she's had a hard life. Well, I've fallen in love with this fur baby. When we moved, I was soooo scared to take her to a new vet. I have trouble with letting people handle her stronger than she is comfortable. She wouldn't hurt a fly, but she has given a warning snip (no contact) when getting her nails done. They muzzled her and I about cried. (This is not the same clinic, this was one before.) Fast forward yesterday: She had to get her shots, heart worm test, and nails cut. They let my husband help retrain her to cut her nails, no muzzle or nipping. She didn't want the treats (she can be a bit snobby...) so they went and got cheese whiz and started using it and, boom, she ate anything they used it on! This is the FIRST time anyone did something to make sure she was loved on after being poked and prodded. I am very impressed and will definitely be back with her!!

They won't give out an estimate until you pay $$$ for an initial exam. Very short and abrupt…read morereceptionist. Disappointing.

My dog Lucy was terminal with a throat tumor at 14 yrs old. The Vets at Ingalls were able to give…read moreus 6 more months with her :) Then when it was time, they were caring, patient, and compassionate. I felt very taken care of throughout a very difficult time.

Very caring and affordable vet! My dog is very high anxiety and they helped me come up with a…read moresolution! They also helped me find the cheapest way to get her flea, tick, and heart-worm treatment! I don't have one bad thing to say about them honestly!

They take my concerns seriously and are willing to go through diagnosis and treatment options and…read morethe thoughts behind them so I can understand what is happening and why. The customer service is always good as well.

The doctors and staff are always very friendly and helpful. My two big dogs can be a handful and…read morethere are always enough hands on deck to get us in and out without any problems. The clinic is always extremely clean and they offer a variety of services for conscientious pet owners. The friendly staff is a big plus! Julie is a shepherd mama and she gets my dogs!

My bunnies were so well cared for and did extremely well with their surgery. My girl bunny was a…read moredifficult case but recovered quickly. My dog had a checkup and everything went well. Good service Great Vet

This group of people have a huge heart for pets and the people who love them…read more I had been to about every vet clinic in town trying to find a place to call home for our furry crew . I don't like bouncing around but I'm very glad I did . dr. Crabtree and Dr.Meujer are very compassionate and knowledgeable . They do not preach at you but give you honest answers for your questions . Just last week , my cat got very ill . I called , they worked her in , sent her home with antibiotics and eye meds as she also had an eye ulcer I didn't notice . She's doing great and I am so blessed to call lapel animal clinic my veterinarian !

I've been coming here for quite a while now and I've had mixed experiences over the years…read more However, in the last couple of years, overall I'd say my visits have gone well. The employees (vets and techs) are much friendlier than they have been in year's past and wait times are shorter. I like that pricing is transparent and they tell you up front before moving forward with services. Rooms are usually clean and visits are quick and efficient.

I had been with this Vet for 10 years. With two of my dogs. They want you to feel they are doing…read moresomething. But William had hip issues. they wanted to do injections. They over injected him 4 times and then 3 times in the wrong knee. They weren't going off anything. He could barely walk was in so much pain. He was dying & they wouldn't do anything. Hope a District Manager talked with the 4 woman who run the call center. There job is to just lie to you & get you to go to another location. Hope called left a very rude voicemail about "I'm never Happy" so just best to "Part Ways" That is a INSANE response. when they admitted to doing it. Then tried to lie about it. Had to get him to another vet who took great care to get him back on track. & tons of real fish. They blocked Me they blocked my partner & then blocked my mother. she couldn't even get her meds for her dog. but her dog started to get better. the food he was prescribed was making him very sick! This company ONLY WANTS MONEY! They DONT care about your animal. They just dont want to be sued! So they block you! Then they tried to send me a whole new piece of paper! that they were suppose to be following. weirdly all in the exact same pen & hand writing! No good try I got the original one first! Do your research a lot of rich older ppl go here & don't have the knowledge and they are taken advantage of. it's truly horrible. I stayed here because my mom doesn't like change. They blocked her for No reason. & me for no reason. They are doing this to people left & right right now. Because ppl are catching on. we aren't as stupid anymore. educate yourself find a vet that you see every time. & will listen to what you want for your dog. They want to trap you here. And they have done so much more but I let it happen because I don't want confrontation! But after that people and the Better business bureau needed to know. But they already know! Hope wouldn't even have a discussion. I recorded all there stuff so they could hear how those woman in the call center treat people!

If you care even a little about your pet don't even bother going here or even getting medications…read morethrough here. You are better off just taking your pet to the emergency clinic. I'm sure not all staff but a lot don't care and are nasty to you when any issues arise.

The vets, vet assistants, and vet techs are always super nice! You can tell how much they care…read moreabout the animals they see and their humans! Thank you so much! We wouldn't want anyone else to take care of our huskies! South Anderson and Country Critters are the best clinics in our area! Thanks for being you!!

Highly recommend. The staff are so accommodating and caring. Love this doc for my fur babiesread more

So had to take my 10 year old Husky to see them. My wife both my sons and my daughter in law was…read morewith our dog they said that they staff was very rude and seemed like they just cared about the money the veterinarian never touched him at all and he had to be out to sleep never be back or recommend them to anyone where are the veterinarians that really care about the pets and the owners and not about money

Been dealing with my dogs injured ear that has been nonstop bleeding. Came into here after visiting…read morea vet back home who did nothing for us but not here at Brookschool! We were recommended by a friend to stop in here. In an hour she was able to be seen by the vet. Thankfully the vet knew exactly how to handle this and sealed the wound and sent us home with antibiotic ointment. I was panicking with the nonstop bleeding but after our visit my nerves are calm and I'm confident in my dogs healing process now. Thank you!

Very dependable and great place to take our dog! Friendly…read moreand clean. We saw Dr. Todd Cloud and we were very pleased with his care for our dog!

Very loving dog people. Great price. We were in Maui. Never one call or problem. Our dogs roomed…read moretogether and we're comfortable.

I live in Kokomo, there are many Dog Boarding facilities closer within the 45 miles I drive each…read moreway to leave my Dobermans . Have been boarding here since they first opened, the facility is clean, well laid out,well organized, & most importantly extremely safe. The staff & especially Kate are just the best, they're very accommodating in helping with my 2 Dobs at registration . Dogs are always bathed before pick up & all their bedding & supplies are clean ready to go.If there is a problem, they will contact you as to the issue & how you want them to handle. I can breathe easy , knowing that my Dobermans are getting the very best care. Highly recommend!!!!

Called to make an appointment for our German, lady on the phone was snippy and rude both when I was…read moretrying to make the appt and when I ended up cancelling. They are not accommodating and are definitely in a "clock in and clock out" mentality, this place is not staffed with people who truly care for your pets' needs. Ended up at a different vet office and had a monumentally different experience, definitely keep looking if you're shopping around for a local vet-this is not the place to go.

Listen, reasonably cost, and friendly staff attentive and thorough…read moreBeen a loyal client since 2007