We were recommended to Wagmore by our dog trainer, Double D, and we are so glad we trusted both him…read moreand this facility. Wagmore Pet Resort has been taking care of our Morkie, Charlie, for over a year now, and they've been wonderful every step of the way. From doggy daycare to boarding and grooming, their staff truly goes above and beyond, and you can tell Charlie absolutely loves it there. Whenever we ask her if she wants to "go to school," she immediately starts running around in excitement and doesn't stop until she's in the arms of a Wagmore team member, ready to play with her doggie friends. When we travel (which is often for both work and leisure), we have total peace of mind knowing she's safe, happy, and in great hands. Even when we miss her and call for an update, the staff never hesitate to let us know how she's doing. It's rare to find a place that feels like a second home for your pet, but that's exactly what Wagmore is for Charlie. We couldn't be more grateful for the love, care, and attention they consistently provide. Highly recommend!!

There is a complete lack of professionalism all around here. From neglecting to feed my pet along…read morewith the pet of another customer, being invited to try them again due to changes they made, and the lack of professionalism behind the counter from the shift lead, ineffective reservation system, cancelling of reservations made on the phone without notice, collecting of deposits with no confirmed reservation, failure to apply deposits to reservations, and wholly inadequate methods to request refunds for over-collected deposits, it feels hostile every time I call them. I will once again meet with the owner to see what they can do to reassure me of their capability to run an effective business, but as a 13 year customer who apparently has Stockholm syndrome, I'd caution anyone from getting into this cycle of abuse. But their groomer is excellent! She cares, does a great job, and is a true professional and a delight.

Great job every time! I love Lizz and her Mom Cindy. They truly are compassionate about your…read morepets. Best in Boerne

We scheduled an appointment and I took the day off and we drugged our dogs (which we try no to do),…read moreno one showed up or answered our calls. Completely unreliable

They are amazing and really good with my pups ! Did an excellent job cleaning them and great…read moreexperience. Highly recommend!

It had been a while since we took our dog to a groomer because she is old and doesn't do well…read morelocked up in crates for too long. I am so glad I found Castillo Grooming. Kerrie was so friendly, attentive, and accommodating. She made sure to keep our dog comfortable. Our dog looks great and I can say it is one of the best haircuts she's ever gotten! It was an easy and quick process. We will definitely be back.

Just fabulous service. So good with our little herd. Doubt I would ever let anyone else take care…read moreof my fur people! THANK YOU!!

Although the groomer was very kind, I will not be using this service again. After completing the…read morebath on our first doodle, she explained to me that grooming the second doodle would take up to 5 hours, $500. I chose to just get her bathed. I appreciate the proactive warning about price but would have never scheduled the appointment knowing that it would possibly cost that much.

Stellar service! Royally Spoiled Pet Services took amazing care of my two dogs while we were on…read morevacation. I can't say enough nice things about Royally Spoiled Pet Services! Kathy took such great care of my dogs! She sent me updates on how they were doing and even sent pictures. Her attention to detail and level of care is top notch. One of my dogs is getting older and gets too nervous and anxious when we board him. We actually had to cut our last trip short because the vet called and said he wasn't doing well due to anxiety. I am so glad we have Royally Spoiled Pet Services to count on! I trust Kathy implicitly and know my dogs and house are safe in her care.

So I used to come here all the time for my feed and chicks, I even liked stopping by just to look…read more But after recently I stopped going for a few reasons. 1) Other than knowing where items are in the store, there is a giant lack of knowledge when it comes to how to care for animals and what you should buy for them to keep them healthy. I don't work here and I know way more about chicks than anyone working there. 2) I get situations where the employees are careless and pushy to get things over with, but this isn't always the case. I do know some individuals that I will go there just to say hi to even though I'm not buying anything. 3) the prices are more that tractor supply due to them being privately owned and their variety for chicks is small. 4) My last straw was when I came in to buy a chick, and what I bought was not at all what they advertised it to be. I bought a blue Cochin pullet to add to my flock of ladies. Months go buy and the chick started looked absolutely nothing like the breed, and it started showing signs of a rooster. It grew up to be a male cross bred chicken that was completely white and it was seriously mean to the point of leaving scratched on my mom. I wasn't offered anything in return for the mixed bread (which it was supposed to be pure bred Cochin). So at this point I just gave him away and never got chicks from them again. You shouldn't be selling cross breeds for the price of pure bred. My assumption is that he was a blue Cochin mixed with a white silkie.

Love the service in attendance. I also like the fact that the people working the counters no what…read moreyou need and very professional.

Want to compliment for five star plus on customer service Alex went beyond for very Impressive…read morefirst rate good old fashion what older customers are use to and want when it comes to service thank you

We have boarded our pets here over the past 12 years that we have lived in San Antonio. They've…read morealways been thorough, courteous & kind! We have boarded dogs and cats here and will keep coming back! We now live in New Braunfels /Spring Branch area and come here still because they are great! Excellent customer service and highly recommend!

They are great groomers. We have been using them for years. First with our English Shepard. In the…read moreend Foster was too crippled with arthritis to stand for his groom. They were able to work around his disability and old age. Now we have two rescues. Both abused and frightened. They must be dog whisperers. While not loving to get a bath they go in willingly and come out lovely and happy.

If your looking for a groomer who cares and loves all animals - than Lexy is the one for you!…read more She is very good with my poodle, Sadie, and gives her a wonderful scissor cut! Sadie also has spent a few days boarding with Lexy as well and I can tell that she has been loved on while there!!