We had a wonderful experience adopting two guinea pigs from this shelter. Very pleased with the…read moreoutcome and experience.

I picked up my cat that was microchipped with my name listed as a contact. I of course explained I…read morehad rehomed her due to medical issues and I was unable to care for her. The manager there the older, tall, Caucasian woman with short brown hair with highlights or whatever. I came in obviously anxious to make sure she was okay. This woman was so incredibly judgmental and rude to me for no reason like I was interrupting something. I just wanted my cat back that was the entire reason I went to pick her up. The women in the other part of the building were sweethearts. I thought that was that I wouldn't have to go back. I checked the stray page again a few days later to ensure none of the other cats I previously rehomed were brought in since I didn't want them to end up like my one girl I picked up a few days earlier since I am in a much better spot now. That being said I saw a cat that looked like a possible match to a different cat I rehomed. I called and asked for information on the cat. They neglected to mention how old the cat was when I was on the phone with the woman. I drove 45 minutes one way since they said I can come in and make sure it wasn't her. I get there and once again the manager was a problem again with her attitude. I was talking with a different person at the front desk, and she cuts her and myself off multiple times. Manager tells me to go wait over in the area with the chairs with an attitude she has had since she seen me walk through the doors. I wait for my turn to see if I can view the cat, I was curious about. I was told on the phone I could then as soon as it's my turn. I explain the situation again for the 3rd time. The person goes and asks the manager if I can go back to check even though they already said I could. I wait another 15-20 minutes. The manager finally comes in and I have to explain the situation AGAIN! She cuts me off while i'm talking and asks if I have proof of ownership. I explained my proof of ownership and how I rehomed her due to my medical issues. She accuses me collecting cats and then goes on to belittle me and talk down to me like i'm stupid. Proceeds to continue talking for 10 minutes saying a lot of cats look alike and it doesn't mean that it's her. I explained that yes, I understand that but, if one of the cats I rehomed was on the streets I would like to take them back and keep them since I'm physically and financially able to again. She continues to cut me off saying it's not my responsibility and a bunch of other condescending comments that really rubbed me the wrong way. After 15-20 minutes of listening to her she asks how old the cat was I told her and she said no it's not your cat that this cat is a year old. At this point I was livid. I drove 45 minutes one way just to be lectured by someone that has ZERO right to be lecturing anyone. I try to leave, and she continues to go on about how it's not my responsibility if one of my cats ended up at MHHS after I rehomed them. I absolutely cannot believe someone would put someone like her in a manger position. I genuinely hope they find a better manager for this establishment because this entire experience left a godawful taste in my mouth. Please do better. This humane society has gone downhill.

I was a volunteer transport driver for CDH was one of the best rescues to work with. They were very…read morecareful in the adopter selection process and the checking of the applicant and I am sure that their thoroughness weeded out many applicants but there are certain issues in adopting that are not appropriate. I am sure that the thoroughness has saved many a pup from a bad situation. They were dedicated to the rescue of many lovely little dogs and for that, I am happy to have been a part of them. I heartily recommend them to anyone looking for a small dog.

My experience with the capital District humane association has been nothing but magical…read more They are completely volunteer run and driven, and the attention to detail, care, and professionalism each person I interacted with exhibited was nothing short of exceptional The shelter will take the time to find the right home for the right animal, the foster families are truly lovely warm people , they really care about each animal. I recently adopted a little Chihuahua from them, she was from a shelter in South Carolina and came through their gracious network. From the time of my first inquiry with them to adoption I found their communication to be on point, clear, candid, and open minded. I spoke to Jennifer, Nancy, Marge, and others. I From the time of my inquiry to adoption was a time frame of about 2 weeks. My experience was they promptly replied to my emails, picked up my phone calls, would return email me back even late hours into the nights and weekends, this organization is obviously driven by a profound sense of service and devotion. I would probably mention that since they are volunteer driven, if you have your heart set an a pup with them and it doesn't follow up through to adoption, be patient, be kind, and keep trying. It doesn't mean you are not a good person or candidate for a dog! I invite you to keep faithful and remain patient , it will all be worth it in the end once you can connect with your adoptive family member. They are not a for profit business, they are a for-happiness and pro-altruism rescue. They are a 501c3. Offer to volunteer, foster, and keep an open heart and mind. Each dog is a unique individual and I would encourage you to understand that once the time is right you will connect with your forever baby. They followed up with me afterwards, assisting me with procuring multiple medical records from out of state, even going the extra mile to mail me microchip and rabies tags. They even patiently and lovingly replied to all of my updates that the dog they placed with me was thriving. Wow. I'm writing this because I cannot believe the happiness my little angel has brought to me, she came from a tough past and now it is her time to be treated like royalty. The real lucky one here though? It's me!

Very disappointing experience. I went in hoping to adopt a cat and left feeling discouraged and…read moredisrespected. The staff member I interacted with was dismissive and unprofessional, and I did not feel treated with the courtesy that potential adopters deserve. What was most concerning was that, during my visit, I also witnessed two other people being turned away from adopting cats they were interested in. Seeing multiple prospective adopters leave without a cat made me question how the adoption process is being handled. I fully understand the importance of screening adopters and ensuring animals go to good homes. However, there is a difference between careful screening and poor customer service. My experience left me feeling like helping cats find loving homes was not the priority. I hope management takes this feedback seriously and works to improve how prospective adopters are treated. Jessica is the problem. everyone else was amazing!

My experience was much like the other commenters here. I've been a dedicated cat owner for over…read morethirty years but got denied because I sometimes take my current well-behaved cat onto our swing chair on warm days. I regret my past donations. Their adoption committee seems to be on a power trip.

Just awful. Got a sick kitten infected with coccidia and ringworm. Breeder claimed my fault since I…read moredidn't take the kitten to the vet immediately upon receipt. Got the kitten over the holiday weekend, so vet wasn't opened immediately. Got kitten there soon as they opened. What she was diagnosed with could not have gotten that bad over 2 days. Never got the pedigree I paid for. Just excuses. When I called CFA she never even registered the litter.

What a fabulous experience I had with Vanillabelle Ragdolls!…read moreI live over one thousand miles away and I always had contact with the owner and was so pleased that she was so helpful in keeping me aware of my kitten's progress. Ethical breeders are so hard to find. Breeders who truly care and raise amazing animals may appear to make you jump throw hoops of fire sometimes; but in reality all of us should be grateful. Breeders who truly care for their animals also truly care where they are placed. *I am glad that you adore my babies as much as I do! Thank you, Vanillabelle Ragdolls.

This is hands down the most well run shelter i've ever been to. Never seen the animals so ate ease…read morein a shelter environment. Awesome place.

On August 12, 2026 my grand rabbit passed away. I called my daughter who's out of state at school…read moreto let her know because Miley (the rabbit) was hers. She sent me the money to get Miley cremated so she could come back home which is $60 for the cremation. My daughter sent $80 so she could get her nose print and fur clipping. I called her while there and told her that the clay paw print was a extra $30. She said okay and asked for that as well. My daughter sent me the $30 for Miley's clay paw print. I and my daughter paid a total of $110 for her rabbit to come home. We paid on card and left Miley with APF. We trusted APF to make sure our wishes were fulfilled and granted. I was called yesterday August 19, 2026 towards the end of day that Miley had been returned and was ready for pickup. I was unable to pick her up yesterday so I went and picked Miley up today. I arrived at APF around 12:10pm. I walked in and picked up her remains. I was looking thru the bag when I noticed that the paw print was not there. So I walked back in and addressed the issue. They made it feel like I was lying to them and went and checked the receipt and saw that I did pay for it but never got it. Then they said that they will talk with the people tomorrow when they come in and I told them no because it wasn't going to fix the issue it's not like they can do her paw print now as she is cremated. I told them I wanted a refund. They asked me my address and I told them that they could refund it how I paid for it. They said that they aren't able to do that which I found highly aggravating. So they are mailing me a paper check. If this happened to someone who had lost a child in birth and they never did their child's hand and foot print an the child was cremated the parents and family would be highly upset and emotional. This is the same thing. Some people view there animals as there kids and treat them as such. There are no words in which we can express our aggravation, hurt, and there is absolutely no way they can ever correct this for us either. I'm shaking writing this because this is something that we will never be able to look at again. When I look at my dog's paw prints, my cat paw print, I an my daughter will never be able to look at Miley's paw print.

Bernie loves going to Puppy Play as we call it!! He got a bath, nails grinded and had a Play Pal…read morewhere he didn't quite feel like playing, so it was Cuddle Time, his fave!!

Our dog loves it there and the staff is amazing. If I was rich I would let her go every day just to…read moreplay for a while

We went to the store yesterday (June 21, 2021) a very nice professional employee was very…read moreknowledgeable about the ingredients for healthy food. She helped us pick out dog food that was is similar to the one we have been using for our dogs because we could not find the product that we have been using in this area. We moved from out of state and the very nice young professional employee found us another food that was very similar. And it's local and a family owned business. Which we really like to support. She also informed us that the food that we buy at a local grocery store was recalled and we had no idea that was happening. So we thank you for helping us with our dogs so that they are on a healthier diet. Thank you very much and will see you soon

Healthy Pet is a great place to come for better brands of pet food. I feed my dogs wellness brand…read moretreats and food, and the selection at the other stores around here, isn't as good as what Healthy Pet carries. When I first got my pups, Healthy Pet was the only place where I could find natural food options for dogs. So that leads me to believe they are in the know on what's best for your pets, before other stores do. Another reason I like coming here, are the free roaming cats. No, I'm not a crazy cat lady!! It's fun when for me when I come across one, and a couple are very friendly and like to be pet. This is something I like because my daughter is allergic to cats and I can no longer have kitties in my place. Years ago, my father brought me here and we discovered they had cats available for adoption. Of course I fell in love with one and had to have her. The process and what they required for someone to adopt was a bit strict. They will not let you adopt if you plan on letting the cat out. At least back then they wouldn't. We got a lecture on the dangers of letting a cat outdoors and we had to swear we'd keep her inside. I thought this was a bit much. But when the lecture was over and I swore I'd keep her inside, I left with a kitty. They have a program for pet food, where if you buy ten bags, you get one free. I personally think this is a good deal. The pet bed and leash/harness selection isn't great, but they have enough. They have bulk bird food I buy for both my outside bird feeders and my inside parakeet, who has a preference for their bird food. They have a nice fish selection, both salt water and fresh. And they still have a cat adoption clinic, in their store. Every time I go there, there are quite a few available. If you're looking for specialty dog food brands, or the usual brands, and a more personal form of customer service, this is a nice place. I'm giving four stars and not five because of their requirements for cat adoptions, semi limited hours, and lack of non food dog items such as leashes etc. Oh, the cat I adopted, Sophie. She lived to be 13 and was an outdoor cat her whole life. She could often be found under the lilac tree or on the walkway getting a cat tan, often accompanied by the other outdoor cats of the neighborhood.

Professional and competent staff... I was sad to hear that the business was closing because I used…read moreto go there on a fairly regular basis because I feel that other pet stores are very expensive

This is a pet store located near the downstairs entrance to Macy's…read more They do have a good selection of items from breed specific gear like wall signs or coasters. Think "I love my Shih Tzu" type items. There was a decent array of dog clothing located near the front of the store. Fresh baked dog goodies are also available in a case by the register. Nice selection of leashes and a good amount of dog toys. They also carry items for smaller pets like hamsters and gerbils. If you are looking for travel pet carriers, they do have some. I don't love that they sell dogs here, so that's the only real con to this store. Would love to see them team up with a local rescue or humane society and give them space to showcase dogs who don't have homes. They also sell birds and smaller critters like hamsters.

Not to be confused with The Pep Zone, which is the Etihad Stadium, where Manchester City pay, I…read moremean play. I found this place heartbreaking and not just because there are so many dogs begging for homes and not just because the concept itself is very sad - but also because the conditions weren't very good, and they often aren't in shelters either but those are no profit places, and this is a profit making store, so I don't get it. I mean I get it but I don't want to get it. I've seen worse but it's still heartbreaking and I highly encourage you to adopt a dog from a no-kill shelter rather than places like this, so that a place like this doesn't have the money to keep doing what it's doing.

I have purchased 2 puppies. One was returned immediately due to sickness. The other was matted,…read morecovered in its own poop and urine to the point the Vet had to completely shave her. The workers stated to me, we are not allowed to wash them. I kept my puppy which was way over priced for her own safety. It's been a year and half. My puppy has had many vet visits. Her neck is deformed, which causes many expensive bills. She is the most loveable fur baby ever, yet she was not full breed, she is not a healthy pup as they state. Her pedigree papers according to vet can not be accurate. She is not a mini poodle only. Definitely a mixed breeding. If you can not properly care for the animals by cleaning them you should not be allowed to cage nor sell them period.