my visit was great. Anastasia was helpful and patient. she made me feel valued. good selection too.read more

Store Manager Zac at the Wolf Road branch was outstandingly helpful. I've been shopping here for…read moreyears and the service is always to notch. Their "Welcome Adoption Bundle" program is outstanding.

Took the dogs for a bath today at our go to local pet store. What an easy experience! $30 for 2…read moreand they provide the smocks, towels, shampoo and conditioner, but best of all the clean up. We didn't use the dryer but they have that too!

This is a great locally owned pet store! Everyone is always so friendly and willing to help!!…read morePlus they have the best Santa At Christmas time for pet pics AND it's incredibly organized!

Great to earn and use helpful rewards for food our dog loves. Friendly staff! Miss Justin though!read more

The employees are very helpful and pleasant. Most of all they all seem to care about animals.read more

This is a great place to bring your dog for the most part. The staff truly care about the animals…read moreand are very communicative with owners about any issues. The owner seems like she honestly cares about the animals but she disregards many employee concerns. It is not an ideal place to work. Employees are often not communicated with until last minute about staying beyond their designated shift and they are asked to perform tasks well outside of their hired job description. For example, incubating and raising ducks and chickens inside the bathroom of the business. This also led to the heat lamp blowing from being left on all the time, and causing a small fire that was thankfully caught by another employee before it caused any damage to people, the dogs or the building. The ducks and chickens remained even after. The entire bathroom was virtually unusable as the ducks and chickens were allowed to roam around defecating on the floor.

When HLB opened in Troy it was a godsend for my two fur babies. Back in 2020, I owned 40.00 for pet…read morevisits. Then COVID happened, I got laid off after I had moved. I didn't find work for months. It was a terrible time. And I forgot about the debt because I was barely getting by. Now that I'm back on better ground, I paid my debt and requested a pet visits for my senior doxy. Paula declined and stated she informed a fellow pet service of my debt. It is her right to decline but purposely trying to sabotage me getting service from someone else is truly mean spirited.

Professional and competent staff... I was sad to hear that the business was closing because I used…read moreto go there on a fairly regular basis because I feel that other pet stores are very expensive

This is a pet store located near the downstairs entrance to Macy's…read more They do have a good selection of items from breed specific gear like wall signs or coasters. Think "I love my Shih Tzu" type items. There was a decent array of dog clothing located near the front of the store. Fresh baked dog goodies are also available in a case by the register. Nice selection of leashes and a good amount of dog toys. They also carry items for smaller pets like hamsters and gerbils. If you are looking for travel pet carriers, they do have some. I don't love that they sell dogs here, so that's the only real con to this store. Would love to see them team up with a local rescue or humane society and give them space to showcase dogs who don't have homes. They also sell birds and smaller critters like hamsters.

We went to the store yesterday (June 21, 2021) a very nice professional employee was very…read moreknowledgeable about the ingredients for healthy food. She helped us pick out dog food that was is similar to the one we have been using for our dogs because we could not find the product that we have been using in this area. We moved from out of state and the very nice young professional employee found us another food that was very similar. And it's local and a family owned business. Which we really like to support. She also informed us that the food that we buy at a local grocery store was recalled and we had no idea that was happening. So we thank you for helping us with our dogs so that they are on a healthier diet. Thank you very much and will see you soon

Although the smell isn't always the greatest, this is a super convent spot to pick up all your pet…read moreneeds. They even have a cute bakery section for special treats for your fur babies! I picked up some cookies for my dogs first birthday and they were reasonably priced and super cute. Very close to my job where I can grab something on my way home. Very friendly and knowledgeable staff.

Just wanted to say thank you again for saving my Bustie! You guys found him lost and abandoned in…read more2005. He is happy and celebrated his 13th bday! Yelpers, if you are in this area, please check out their doggies and other critters or donate via their website. They do good work!

We had a wonderful experience adopting two guinea pigs from this shelter. Very pleased with the…read moreoutcome and experience.

Not to be confused with The Pep Zone, which is the Etihad Stadium, where Manchester City pay, I…read moremean play. I found this place heartbreaking and not just because there are so many dogs begging for homes and not just because the concept itself is very sad - but also because the conditions weren't very good, and they often aren't in shelters either but those are no profit places, and this is a profit making store, so I don't get it. I mean I get it but I don't want to get it. I've seen worse but it's still heartbreaking and I highly encourage you to adopt a dog from a no-kill shelter rather than places like this, so that a place like this doesn't have the money to keep doing what it's doing.

I have purchased 2 puppies. One was returned immediately due to sickness. The other was matted,…read morecovered in its own poop and urine to the point the Vet had to completely shave her. The workers stated to me, we are not allowed to wash them. I kept my puppy which was way over priced for her own safety. It's been a year and half. My puppy has had many vet visits. Her neck is deformed, which causes many expensive bills. She is the most loveable fur baby ever, yet she was not full breed, she is not a healthy pup as they state. Her pedigree papers according to vet can not be accurate. She is not a mini poodle only. Definitely a mixed breeding. If you can not properly care for the animals by cleaning them you should not be allowed to cage nor sell them period.

They are respectful, polite, and friendly. They a patient with the pets that come in…read more I have a small dog at 6.5 pounds. His paws are just about a little over an inch wide. His chest girth is about 12". It's disappointing that many harnesses/accessories, are more geared toward larger dogs. Being geared to selling to a wider range of all size of pets, I understand. That being said, some items, like a dog tent/sleeping bag, for such a high cost, doesn't make much sense. Those items can be found cheaper online.

I took my Golden Retriever there for a full bath, the extra nail grind, and paid for the extra 15…read moreminutes of brush. Just got back from a camping trip so my fur baby needed the extras. My groomer-who knows me and how well I treat my Pup, was just nasty. Upset she had to do a little extra work that I paid for. I've always tipped her well, usually $20 cash on a $60 bath. Maybe they are pushing their employees at PetSmart harder nowadays, but no excuse for the comments she made about me and my best buddy. Haven't been back since.

Whiskers Animal Benevolent is an amazing cage-free cat rescue organization! I highly recommend them…read morewhen you consider cat adoption or if you are looking to be a volunteer or donate funds to be benefactors for cats. The kitties are well cared for, and they have excellent vet care, and are spayed or neutered before being adopted out. I adopted two kitties recently who were rescued from life on the streets. Whiskers adoption coordinator was honest that these two kitties may not be lap cats for a while, if at all. One is eating out of my hand and wants human company. The other is shy, but will have the opportunity to adapt at his own pace with lots of love and reassurance at arms length. Most of Whiskers kitties are ready for your lap!!! Many had families who could no longer care for them or they were found as strays and obviously had families at some point! I highly recommend this organization!!!! They have kittens, adults of so many breeds. I feel they asked the questions on the application and interview to be sure I would be the right fit and provide proper care for these sweet kitties to have safe, loving, indoor homes for life! I adopted a senior kitty in 2019 who had been abandoned outdoors before Whiskers took him in. As I learned at the end of his life, he had survived being hit by a car in his previous life (my vet saw multiple healed rib fractures that indicated this.) So Whiskers gave him the opportunity to have a loving home that was filled with so many "firsts" for this little old man, toys, cat beds, furniture, warmth.... Oscar was so loved and did so well in my home with me and two senior cats. With Oscar's passing, kitties and I took time to mourn and opened our hearts and home in his memory to adopt Coco and Carruthers. They are family! Whiskers gave great guidance on the socialization process for these two precious fur kids to humans & my seniors. I think it is exceptional that Whiskers takes seriously approving potential families by checking veterinary care references and history or willingness and ability to follow guidelines for vet care. Friends who adopted from Whiskers Animal Benevolent referred me. I will be eternally grateful.

My experience was much like the other commenters here. I've been a dedicated cat owner for over…read morethirty years but got denied because I sometimes take my current well-behaved cat onto our swing chair on warm days. I regret my past donations. Their adoption committee seems to be on a power trip.