I absolutely love this place! I live in gates but its worth the drive to Webster Jamie who cuts my…read morefur balls fur. Clip-n-Cuddle is very welcoming when you walk in. The first time here Jamie got on all 4s to meet my lil one and talked to us to learn all about him and what she could do for us. Now that he goes here he is welcomed by name. If you want quick and fast this is not the place for you. They tale their time to do the best job possible and make sure your baby is comfortable. Ive been to many different groomers since moving back here and this is the first i and my dog actually enjoy going to... but more so the results.

Took my springer spaniel there to get a mini pedicure! They were so kind and did an amazing job…read morewith my girl! Would definitely recommend them!

Best 2 dog groomers for our Bernedoodle!!!…read more We went first to. Cheryl & she retired & then to Robin. Very clean facility.

Robin is AWESOME. We've been going to her for about a year and she cuts my dog Sophie's fur the…read moresame every single time. I drop her off, do some grocery shopping, then pick her up. Easy peasy. Robin always sends me holiday themed pictures of Sophie and they are SO CUTE. I die every time. You can really tell that she cares. Finding the right groomer is so important and I'm just really glad that I found Spots and Robin.

Took my doodle. First time at Hounds of Love. Listened to what I wanted and he's never looked…read morebetter! Highly recommend!

Best cut my English Cocker has ever had! And so friendly and nice. My dog has always been reluctant…read moreto be groomed, and they are sympathetic and understanding of his quirks.

We recently moved to the area and needed a close and reliable dog groomer. Luckily we found the Pet…read moreSpa. We had some difficulty getting them on the phone, could have been an us error or a them (not really sure). But once we went in and booked everything went well. We had our dog groomed and did the half day dog day care. Both were a great hit. The staff were informative and really seemed to enjoy working with the dogs. Looking forward to our next interaction.

I wish I could say something nice other than that the people were friendly but I left disappointed…read more I had recently moved to Rochester, and this place is right by the nail salon I like, so I thought "perfect - near the house, near the nail salon...let's give them a try!" I made an appointment and was told that for a bath and nails it would be about 2 hours. Because my dog is blind I'm kind of a nervous dog mom, so I dropped her off, then set a time for 2 hours...no call. Gave it another half hour - nothing by, so I called to check in (especially bc another review had brought up issues with them getting to their dog and communication). They told me that she was ready, so I went and picked her up. She seemed a little damp so I figured they'd dried her as much as possible without scaring the hell out of her. Got home and my boyfriend was like "she doesn't smell like she got a bath" which is weird for a post-groom. Then I took a closer look at her nails - they were still long and her dew claw seemed way too long and curled. This just wasn't acceptable but they'd already gotten my money and I really didn't want to call or go back. Aside from not feeling like my dog was properly groomed, I really wasn't impressed with the place itself. Because it's a "pet spa" (which I use loosely based on my experience) and a doggy daycare type place, the smell of dog feces/urine overpowers the smell of the spa. And it just didn't seem like a very professional business to be honest. I wouldn't recommend this place to anyone. Maybe as a last resort but that's even after a bath outdoors with the hose.

Nancy has been grooming our dogs for over 10 years. She is the best. Friendly and compassionate,…read moreshe feels like family to us. The prices are fair and reasonable. The work and time show when you pick up your pet.

I have been bringing my dogs here for about 15 years now. I use to live in brockport but now I'm in…read moreGreece. I wouldn't change my dog groomers for nothing. Nancy the owner is just amazing and treats everyone's dogs like they are her own. Also extremely friendly. Its always clean and neat. The little shop she has now selling all the dog and cat accessories was just a great idea. I drive all the way from Greece to brockport and wouldn't change a thing. Thanks Nancy for caring as much as you do. Highly recommended!!

Would not take my dogs anyplace else, This business has been in operation for many years, and is…read morefamily run by liscenced (of course) operaters. Clean and well kept business. I've been to many dog salons but definitely will stick to this one. I highly recommend Bow Wow Salon to anyone looking for a professional, kind, and courteous staff to work on your fur babes.

Bow Wow Salon doesn't deserve to be in business…read more My visit was the worst experience I've ever had with a dog groomer. Took my rescue dog for a bath and nail trim. I emphasized I was there mainly for the nail trim and told them in advance he does not like his feet touched but the dozens of groomers we've been to throughout the country (we've lived in 6 states in the past 5 years) have been able to trim his nails just fine. I even brought his muzzle for them to use. First, the groomer called me at 9am and asked if I could bring my dog in at 10:30am instead of my appointment time of 11:30am. I said sure. I dropped him off at 10:30am with the above instructions and they said to come back at 12pm. At 11:15am the groomer texted me saying she was almost done and asked if I could pick my dog up asap because I told her he's not good with other dogs and they don't seem to have the ability to separate dogs after grooming. So I dropped what I was doing and rushed back over. When I arrived, the groomer and owner told me they couldn't do his nails. Even with the muzzle they said he was dangerous and they couldn't do his nails. I was not happy but said ok, how much for just the bath then? They said the price would be $50. I said what?? I was quoted $40-45 for a bath and nail trim. The groomer rudely said, "We charge more for bad dogs. You have a bad dog." I said, I'm not paying more than you quoted me for services I didn't even receive. The groomer and owner started loudly telling me I needed to pay $50 because I have a very bad dog. Absolutely disgusting behavior on their part. I didn't even know where my dog was until I paid $53 for services not rendered. I would rate this groomer zero stars if I could. I have never experienced such nasty behavior from a shop owner. They don't love dogs, they don't know how to handle dogs, and they don't know how to be business owners. They could've avoided this terrible experience and review if they A) Didn't repeatedly call my dog a bad dog and B) Didn't charge me for services not rendered plus more than they quoted to begin with. I will be challenging this charge with my credit card company.

I waited in line to get appointment and person ahead of me was paying for her dog's grooming and…read morewas given an appointment to come back in a month. When i got to ask for an appointment they said they were not booking anyone until August. i think they are just not taking new customers. Avoid this place!!

Our dog is very sensitive and had gotten so he was impossible to groom. We have had such good…read moreexperiences with Hope at Canal Town helping to desensitize him overtime by grooming him in small, short sessions so he is not overwhelmed. I would highly recommend them to anyone.

Ashley took time with my anxious Maltese, Grooming was excellent. Also provided recommendations to…read moreimprove my dogs health which was much appreciated.

Incredible patience for even the most anxious dogs. She truly loves and cares for the dogs and…read moreworks with them to achieve the best results possible.