Scott the owner has helped me so many times with great advice! He's helped me change out different…read morefish to get my community aquarium to thrive! He's taken in numerous mystery snails since mine continue to have many hatches of eggs. Expert advice about chemicals or treatments to get the water levels safe. He even goes the next level and tests my water for me. If he doesn't carry the product that will help he will order it or tell me how to get it! Best Store Ever! Best owner ever! Thanks for all your help Scott!

Very knowledgeable and helpful. Equipment, plants, fish seem well curated. Completely different…read morelevel than big chain stores fish departments.

An amazing place to have your dogs get their nails trimmed! Better than any other place I've tried…read more My dog is such a stinker, but the groomer was so patient with him and did his nails perfectly! I'll definitely be going back!

If I could rate higher than 5 stars I would. I took my boy Griz to the groomers after him having a…read morehard experience in Maine that back tracked his trust for them. They allowed me to come in a week prior to just meet both the groomers and everyone and it went great today he had his grooming and they did amazing I couldn't be more thankful as he's quite a character and likes to also sing the song of his people. They blocked off the back for him as he is reactive sometimes and a fearful boy with anxieties. And again I couldn't be more thankful!!!! They listened to everything I had to say and more importantly listened to griz. I have finally found my new groomers for my boy !! And he looks great !!

Matt is awesome! He does fantastic with both my fur babies! Thank you for all that you do!…read more Love, Loyal&Rugar

Staff is more interested in visiting with each other than assisting costumers. Last few times I…read morehave been here, there was no one at the registers -finally a guy comes up, no apology, no hello, only asks me if I want a bag (I had my items in a basket -yes I want a bag). Didn't bother with a thank you, have a good day or smile -guess I was interrupting his conversation with his co workers. I would have gave a zero score if I could.

lots of injured or imperfect/handicapped animals like a tegu missing toes and broken tail and green…read moreiguana showed up with its tail and now its tailless. fish room not great. staff gave inaccurate sexing info on leopard geckos, saying you tell male-female by colors.

Enjoyed the look of the store. I went there to look at betta fish but they didn't have much only a…read morecouple but they restock on TUESDAY. I will be back there soon. the service was very friendly and i enjoyed the vibe. tanks also looked well kept and the store was comfortable. Cant wait to be back!

I would give a zero for stars but that choice is not available. I have had my poodles groomed…read morethere several times. First couple times were okay. I picked up my dogs on last grooming and groomer said she nicked mole on face and a nick on leg. She pointed to leg and I didn't really see anything but when I got home I was shocked my dog did not have a "nick" but a huge gaping gash. I contacted owner which she immediately sent a statement saying they are not liable for any accidents or injuries. She said I signed for that. I have not signed any paper only receipts when I pay. The right thing to do was to let me know how serious the gash was and not say it was a nick. The reason why I more than likely did not see much of anything was when the owner called today she said they glued it shut and it must have popped open. You heard me.... they glued my pet shut. She was rude and really didn't care about her customer or my pet. My son started to record her on iPad because she was extremely unprofessional and rude. I could barely get a word in unless I talked over her because she was yelling at me. I told her she was not a nice person. Immediately after I hung up she called me again but I rejected and it went to voicemail. Her voicemail: "Just to let you know Miss Cxxxxc that it is against the law to record somebody's conversation without giving them heads up before the conversation starts so if you post this I will get a lawyer and I will sue you for slander plus I did not say anything incorrect I was nice up until you started slamming on me about my business so um that's the end of my conversation until my lawyer speaks to you goodbye..." I guess she thinks "slamming on her about her business " is when I said that was not right what they did. My dog should have had immediate vet attention and they should have done the right thing. You need to make your own choice on where to go. I will NEVER shop there again or have my pets groomed there. The groomer made a mistake. They should have paid vet bill and the owner should not treat a customer like she did. So they lost my business.

Excellent customer service! We've bought several animals and the needed accessories there and they…read moreare always very knowledgable and friendly.

Sorry but I found out why I quite getting grooming done here. I called and they said I could fax my…read moredog records. So when I showed up for the appointment the girls in the back said they don't have a fax and they don't do that. So I proceeded to tell them someone I spoke to said I could. They said the store doesn't have a fax machine and I had 15 minutes to produce the records or cancel. So I canceled because she was very rude about it. So I went upfront ask the manager cause there was no General Manager at 3pm and he proceeded to tell me he was a supervisor and that he was 3 levels below that and he did make policy and to complain online. So here the nugget of the story that actually have their grooming cards in the grooming area with name number address and fax number on it. I also have 5 dogs and was trying to give them a second chance but ok I'm done

I am extremely disappointed in Petsmart's new policy, and especially their Groomiing Lead Callie in…read moreFargo, ND. They have been doing my 15 year old dog's nail grind for well over a decade. We went today for his "pawdicure," and they informed me that because he has a heart murmur, they will no longer groom him. Odd, considering he has had the same condition since his first visit in 2009. To add insult to injury, the supervisor on shift, Callie, was about the least empathetic person they could have chosen to deliver bad news. Keep in mind I did not raise my voice. I used no profanity. I did not discuss it in front of other customers. Regardless, she advised me of the new policy in such a robotic and uncaring way, even after me discussing the impact on his qualty of life. I can not imagine how she must treat the pets that she grooms. I offered to sign a waiver absolving them of any responsibility, but they refused. Needless to say, I will no longer spend my money here and will go to great lengths to dissuade others from doing so.

I made an appointment with Bark 'N Biscuits for a face and…read morefeet touch up on our Goldendoodle. We're from out of town and this business had good reviews. We arrived and saw that it was actually a business called Muddy Paws, which was next door. I explained what we wanted done and the (very unfriendly) groomer said it would be about 25 minutes. I noticed the pricing on the whiteboard for their services and a trim was reasonable, but a bath and groom for our dog would have been well over $150, which is too high (especially for the quality!). We were notified in 30 minutes that she was ready. Disappointed, to say the least. Her feet were the only thing done correctly and her face looked horrible. Her ears were trimmed too short and a little trimmed under her eyes, and that's all I noticed. If it had cost any more I would have demanded more be done. Do not take your dogs here.

From the owner: Bark'n Biscuits provides homemade dog and cat treats and baked goods, pet accessories, and more to…read morethe Fargo, ND, area.