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    Petsburgh Grooming

    4.4 (22 reviews)
    Closed 7:00 am - 2:00 pm

    Petsburgh Grooming Pet Groomers Photos

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    Lavonda H.

    I didn't want to make a review but as you can see I got ignored without anything being justly rectified. I asked a few other people about this grooming job who are groomers and they all agreed that this wasn't okay. And said the same thing I said if they weren't sure they should've called me. When I dropped off cuddles the lady asked me "same as last time" I said absolutely" I was surprised they remembered. Well upon my return I noticed they just cut all her hair off around her face (you can see the first photo is what they gave me last time, in the other photographs that was from Sunday) the lady who gave her back to me said well I just went off the card and it said round face I didn't groom her the first time ... even if you look at the second photo she didn't give her round face. When brought to this businesses attention you can read the correspondence which is absolutely the worst customer service I've ever received. The dog wasn't groomed right, she wasn't bathed and my husband pointed out they didn't even cut her nails. Now before anyone can say matter hair or hair loss cuddles is a Pomeranian mix and her fur is exactly that of that breed, full and fluffy. She has not suffered from any type of hair loss to warrant this type of grooming. They are refusing a refund but want me to bring her back again for free. Which to me is a horrible business practice. Messing up on a service but not even partially refunding me but want me to bring my dog back for a free session doesn't even make any sense. I am not happy and I am disputing the charge because it was a horrible job and horrible customer service after the fact!

    April R.

    So happy we finally found a good grooming spot with kind people! They make it so easy and efficient and safe for our dogs to visit here. We had the hardest time finding a place for the past few years since our dog is anxious and our other family members dog is over 100 lbs. Both dogs hate getting their nails trimmed but Petsburgh does the job every time no complaints. Our dogs come out happy and not scared either like they were at other grooming salons. The prices are amazing as well I highly recommend taking your pets here! Making appointments are so easy too!

    Carrie M.

    We have been bringing our dog here for her entire life and she gets the best service!!!! They pay such great attention to detail and you can tell that they all really love animals. The owner is very personable and attentive to all needs. The prices are more than fair and they are always consistent with staying within the time frame quoted as well, usually done before. Sunny always get so many compliments on her hair. This past time we took her to the dog park after and she was the most popular girl there! They even go the extra mile and spray them with seasonal perfume. I would recommend them to anyone and have seen dogs of all breeds and sizes there. I recently found out that they also trim cats nails so my 2 cats will be getting manicures soon!

    After! She's so clean and MUCH HAPPIER!

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    10 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    Great service. Very friendly people!! Our dog is always treated very well. If you haven't tried them, don't wait!!

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    6 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    I've taken my dog here 3 times now. They do a wonderful job and are very professional. I would definitely recommend them.

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    6 years ago

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    4 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    13 years ago

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    10 years ago

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    8 years ago

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    Keeta’s Pet Salon - Full Groom

    Keeta’s Pet Salon

    (14 reviews)

    Squirrel Hill

    Olena did an amazing job with our cat Fuzzy Wuzzy. She was incredibly scared, but they took great…read morecare of her. She got a small hair cut and a freshen up. They cleaned her up nice, and she smelled great for weeks. Great place for the price and very quick.

    I recently had a disappointing experience with this business. I've brought my dog here around five…read moretimes before, worked with several groomers, and never had any issues until now. Unfortunately, this most recent experience was bad enough that I felt it warranted a review. Shortly after booking my dog's grooming appointment for Saturday (5/16), I received an email saying it had been rescheduled to the following Saturday (5/23) because of a scheduling error on their end. The email claimed they had tried calling me but couldn't get through, despite the fact that I've spoken with them by phone multiple times before and since without issue. The only accommodation offered for the inconvenience was a $5 discount on a future appointment that would expire before I'd likely return. Because the new date was inconvenient, I rescheduled online for Monday (5/18). After dropping my dog off Monday morning, I picked her up about an hour later. The groomer told me she had done great and that there were "no issues." However, once I got home, I noticed several of her nails had not been trimmed at all, while others were barely cut. Nail trimming was included in the grooming package I paid roughly $60 for after tax and fees, so I called to explain the issue. The owner promptly called me back and offered an appointment for the following day, which I couldn't make because of work. I asked about Friday or Saturday instead. There was no Friday availability, so the earliest option was once again Saturday (5/23) -- the same inconvenient date I had originally tried to avoid. The only available times also conflicted with plans I had already made, meaning I would have needed to rearrange my schedule just to have the service completed. At no point was any refund, discount, or other accommodation offered, despite the fact that I would now need to spend additional time and gas money returning for a service that should have been completed the first time. What bothered me most was the owner's attitude during our conversation. She spoke to me in a condescending and defensive manner, and I often felt like I was being lectured rather than listened to. She explained that they stop services if a dog becomes anxious, which I actually think is a great policy. However, if that was the case, it should have been communicated to me when I picked up my dog instead of being explicitly told there had been no issues. The owner even said she didn't know if there had been any issues because she hasn't spoken to the groomer yet. My dog is 7 years old and has had her nails trimmed many times before, both here and at other groomers, without any reported problems. Regardless, if a paid service cannot be fully completed for any reason, that should be clearly communicated to the customer at the time of service. The lack of communication and the owner's response felt very unprofessional. Once I mentioned that the combination of the scheduling problems, incomplete service, and poor communication would likely result in a negative review, the owner became even more defensive and insisted they were "doing everything they could" to make it right. But aside from offering to complete the service I had already paid for, nothing else was offered. The call ended with the owner insinuating there was no way to make me happy, and me simply saying thank you and hanging up. I ultimately decided not to bring my dog back because, after this interaction, I no longer felt comfortable trusting this business with her care. The owner also repeatedly emphasized that they are a small business. That's actually one of the reasons I chose to support them in the first place. But being a small business is not an excuse for poor service, poor communication, or poor customer service. Unfortunately, after this experience, I would not recommend this business.

    Woof Gang Bakery & Grooming East Liberty - Store Front

    Woof Gang Bakery & Grooming East Liberty

    (13 reviews)

    Shadyside

    On my visit with #1 Son (Matt O.) in Pittsburgh recently I also got to spend some quality time with…read moremy grandpuppies, Sunday and Franco. We stopped by Woof Gang Bakery & Grooming in East Liberty to pick up some treats. I left my phone in the car but trust me, this place was tail wagging cool! You have to love the name. It is a clever play on the famous chef Wolfgang Puck. The name is actually perfect because the "bakery" section looks just like a high-end pastry shop for humans. They have tables stacked with decorated cookies and treats that look good enough to eat yourself. The store is bright and cheerful. It doesn't have that typical wet dog smell you find at some groomers. Sunday and Franco absolutely love it here. They dragged us right through the front door. The staff was incredibly friendly and treated the pups like royalty. Verdict: Two paws up from the grandpuppies. It is a fun place to spoil your pets with some gourmet snacks or a spa day.

    I've been taking my dog there for sometime now. I spent $115. This last time I expressed I was not…read morehappy with his face and that the tear stains should be cleaned up more. Nothing was done. I got home and in a day or 2 still was not happy. The hair and eyelashes were not as short as they could be and in if I wait the 6 weeks he wouldn't be able to see. Also my daughter noticed he had been cut way too close/flesh exposed, between his nose and his mouth, that the groomer failed to mention. I brought this to the owners attention and have yet to hear back from them. Cancel all future appointments. We'll not be returning.

    Petsburgh Grooming - groomer - Updated May 2026

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