Great with my little dog - who isn't super friendly. Always treat us with respect and kindness.read more

We took Lhani in yesterday for a trim. I spoke with the lady at the door and we agreed a winter…read moretrim and not a shaving but to leave it a little long like last time. When I went to pick her up I was horrified to see she had shaved her. She's a beautiful long haired shepherd and has never needed to be shaved. We live in northern NM night temps in mid teens. We have a large kennel she goes in and out. I yelled at the groomer for shaving her when i specifically said the leave some length for winter. She just stared at me. Then she changed more than last time. My wife and I are very upset she has to keep coming in to warm up. Now I have to buy a 100$ coat to keep her warm. I will never go back there. She didn't care about Lhani just make fast money. Terrible person terrible place.

I can't recommend this dog groomer enough. From the moment we walked in, it was clear they truly…read morecare about the dogs they work with. The staff was patient, kind, and took the time to make sure my pup felt comfortable before getting started. The grooming itself was excellent. My dog came home looking amazing, perfectly trimmed, clean, and smelling great without that overwhelming "chemical" scent some places use. They paid attention to the little details like the paws, ears, and face, which really made a difference. What stood out most was how calm and happy my dog seemed afterward. That alone tells me they treat the animals with care and respect. - not saying that lightly, my pug HATES his nails and hands touched but they held them fine haha Professional, friendly, and talented. We'll definitely be coming back.

Very good groomer and they sell fresh farm eggs that are…read moredelicious! Really nice people to work with.

They open at 10am 10:18 no one around everything locked up bunch of folks waiting outside. Looks…read morelike a dump.

They were absolutely amazing! They were so kind to me and my dog. It was an emergency and they got…read moreme in right away. Highly recommend them. My dog was comfortable with them and they took great care of her. Can't wait to go back!

The groomers are knowledgeable and handle the animals with great care. The business lets you know…read morewhen dogs are ready for pick up in a timely fashion. The extra security of multiple gates help to ensure no animals escape! And, best is dogs roam free and have access to outdoors while they stay there. Dogs always look beautiful when I pick them up.

They took care of our Angel for an extended stay, and did a great job! When we got home Angel was…read morebathed and ready to come home after a. Few weeks of fun and making friends. We were so happy with the care Angel received during her stay that we recommend Tail Waggon to our friends and family!

I boarded My dog wi Tail Waggoner Pet Services for 8 days. I…read morewas shocked to find they used a shock collar on her for barking to much, without proper training. She is not a barker. I do not use a shock collar on her. When I asked the woman at pickup, if it had worked, she responded, "Obviously not". It would have been professional of them to contact me and ask if the barking is her natural behavior, at which time I would have said no and had a discussion as to a better solution. I will never use their services again.

I am so pleased to have found singing sissors. The shop is not sylish but the owner is great and…read moreour two golden retrievers had great treatments. Their shedding has even calmed down. It is possible to get an appointment in a reasonable amount of time and the prices are very reasonable. I don't care that the place is dingy-it's a dog groomer and our guys were treated very well.

Great job nail clipping for my Yorkie. The aesthetic of the business is not perfect, but they do…read moreknow how to perform the task. My dog stayed calm the entire time and no muzzle was used.

Excellent! Paula…read morewas consistently in touch prior to the grooming. Our 17 1/2 year old guy needed grooming desperatley. Paula arrived early and when the appointment was over, our old dog looked like a pup (amost). Great experience working with Paula and I already want to book another appointment. Thank you Paula!

GOODNESS! The two ladies working today must have been fighting with each other when I tried to…read moredrop off my dog, they were TERRIBLE. I have a rescue dog that has never been groomed before. I called the other day to set up an appointment and told the nice lady on the phone this was our first time being groomed and wanted everything done.She gave me a price of $50 and set the appointment for 10 AM today. The problem started when I called from the parking lot to let them know I was there. The young lady who answered asked why I was there and I told her to get my dog groomed. She asked exactly what I wanted done and I told here "everything". She then started asking exactly what was I there for. What EXACTLY did I want done. I tried to explain that this was our first time and I wasnt sure what came with the grooming, but I wanted it all done. She handed the phone off to another lady for whatever reason who asked me the same question. I explained again I wanted the whole package like we had discussed a couple of days ago. She told me that she was the groomer and she couldnt help me if I didnt tell her exactly what I wanted done. I apologized and said I wasnt trying to be difficult. I just hadnt expected to give specifics on what was to be done since I had never been to a dog groomer before. She got upset and aggressive and told me she couldnt help me then. I told her that was fine I would just go somewhere else. At this point she forgot to hang up the phone and started taking to the other girl there about what an idiot I was and how they didnt want my stupid business anyways. I walked in to let her k ow she forgot to hang up the phone and I could hear everything they were saying. At which point the young girl literally chased me out of the building screaming at me. Needless to say, it was a terrible experience.

We have generally brought our dogs to ENV for grooming in the summer months when we visit SFe. It…read moretook a little longer than usual to get an appointment because of covid. Nevertheless, our dog was last groomed 6 weeks ago. When I picked up my dog, I found that they had cut her ears all the way to the leather and shaved all the hair off her ears claiming her hair was matted. It wasn't matted, she is groomed monthly and we brush her ears. More importantly, I didn't give them permission to shave my dog's ears making her look freakish. I will never go back. Odd that a groomer would do such a thing without calling first. There are other more capable groomers in Santa Fe.

After a disastrous experience (seriously, read my review) at our previous dog groomer, we tried ENV…read moreon a recommendation from someone at our doggie day care. I am SO glad I followed the recommendation. My Labradoodle and I arrived when they opened, and the gentleman at the front desk spent a lot of time with me as I described exactly what I wanted, showed him pictures, etc. I figured he would think I was crazy, but then he showed me how they keep detailed notes on each animal they groom, so they can do the exact same groom each time, or tweak it according to the owner's desires. When I picked up my buddy a few hours later, I was so thrilled to see him. He looked better than he's ever looked-----even better than the photos I'd left with them. They even took the time to carefully trim his face to show off his 2 inch eyelashes. Sweet! AND.....the price was less than Barks and Bubbles. After my last experience there, I will never go back to B&B. Everyone we came in contact with at ENV was super-friendly, from the first phone contact to pick up. From now on it is only ENV for me and my four legged furbaby.

Carissa was AMAZING with my boy Huckleberry. He came to her…read morelooking like a homeless puppy, because he hated going to the groomer, and came out all fresh and happy and looking fantastic. It made a huge difference having Carissa come to my house, instead of me going to a groomer where there are all kinds of distractions. Highly recommend

The grooming itself was fine to mediocre, but there were numerous issues. Can't drive on dirt…read more Cannot groom a dog if it has ever had surgery. Horribly unreliable.