Our dog was treated like a princess for two nights this week while we backpacked Bandelier back…read morecountry. She was given a bath, nail clipping and a sweet bandana to sport. She smelled great and was so happy! This was our first time boarding Dolly (ever). Intake was a breeze and we did it over a phone call on Monday morning for a Wednesday reservation. We are very happy with the service here.

The staff and Dr. Vigil were absolutely amazing! I can't thank them enough for working us in to…read moretheir busy schedule. Thank you so very much!

They took care of our Angel for an extended stay, and did a great job! When we got home Angel was…read morebathed and ready to come home after a. Few weeks of fun and making friends. We were so happy with the care Angel received during her stay that we recommend Tail Waggon to our friends and family!

I boarded My dog wi Tail Waggoner Pet Services for 8 days. I…read morewas shocked to find they used a shock collar on her for barking to much, without proper training. She is not a barker. I do not use a shock collar on her. When I asked the woman at pickup, if it had worked, she responded, "Obviously not". It would have been professional of them to contact me and ask if the barking is her natural behavior, at which time I would have said no and had a discussion as to a better solution. I will never use their services again.

Really cute little store! A wide variety of items, kept finding something new around the corner. I…read morewas visiting so didn't have my dog with me otherwise I would of gotten one of there cool looking dog donuts. Plus it was fun to read all about the pet turtles that live in the store.

YAYAY, we have found a good and healthy pet food store locally!…read more They have Merrick, one of my cat's favorite brands (and no by-products) , Innova, plus Feline Pine and the high protein dry food that my boys love. Prices were reasonable for high-end pet food and the staff was very friendly and helpful (helped me carry things out to my car 'cause I had my daughter with me). I look forward to giving these folks my business

Piper was a part of our family for over 13 years. Having to face saying goodbye,was heartbreaking…read more We wanted to say goodbye at home where she would be surrounded by family that loved her. Dr.Amy made it possible for us to say our goodbyes. She explained every step,and gave us time to let Piper move on with love. We are beyond grateful for everyone at Balance Paws for making this happen. Forever Grateful.

My sweet, 14 year old girl, Scout, who courageously lived life to the fullest in spite of kidney…read moredisease and diabetes, let me know recently that she was ready to move on. Her decline happened quickly, so after a vet visit, it was recommended to help ease her into her next chapter as soon as possible. I called several home resources and either left voice mails, or they had very limited availability, (but all were very kind when I was able to speak to them). When I called Balanced Paws, Tina answered and was incredibly caring, supportive, and patient during the conversation as I tried to hold back my tears when she said Dr. Amy had availability the next day to come to our home. The paperwork process was simple and straightforward which was very helpful since my focus was on my little girl. Dr. Amy was so supportive, calm, reassuring, empathic, and informative throughout the entire process. She asked questions about my girl's life and showed genuine interest in the stories I shared. She let me know step-by-step what to expect, gave me as much time as I needed at each stage, and even gently reminded me of things that might alarm me such as my girl's eyes staying open even after she passed. I am eternally grateful for Dr. Amy's compassion and dedication to helping my beloved 4 legged family member, die with dignity and grace in the comfort of her home. I was also given imprints of my girl's paws, as well as a special handmade keepsake which was very touching. Thank you Dr. Amy and Tina for helping make this incredibly painful experience, a bit more bearable with your professionalism, gentleness, skill, and genuine care.

I am so pleased to have found singing sissors. The shop is not sylish but the owner is great and…read moreour two golden retrievers had great treatments. Their shedding has even calmed down. It is possible to get an appointment in a reasonable amount of time and the prices are very reasonable. I don't care that the place is dingy-it's a dog groomer and our guys were treated very well.

Great job nail clipping for my Yorkie. The aesthetic of the business is not perfect, but they do…read moreknow how to perform the task. My dog stayed calm the entire time and no muzzle was used.

TL;DR: I would not trust Camp Bow Wow with the safety of my pets…read more My parents boarded their two small dogs at Camp Bow Wow for the very first time while we attended a family event out of state. When we picked them up that evening, one dog had a large, pus-filled wound on her face that staff described only as "a scratch." Although none of us are veterinarians, it was obvious the wound was more serious than that. The next morning, our family veterinarian confirmed it was a puncture wound that had become infected, drained the pus, and explained that it would have required stitches had it been treated sooner. Instead, the dog was prescribed a week of antibiotics. Two weeks later, the wound is healing but still not fully resolved. We contacted Camp Bow Wow to find out what had happened because no one had informed us of any incident before pickup. After investigating, management told us our dog had been injured as collateral damage during a scuffle between another dog and her companion a couple of hours before checkout. They also claimed they had called my parents to discuss the incident. That is not what happened. The only voicemail my parents received stated that both dogs were doing well and asked them to call about exit baths. They returned the call on the way from the airport, reached voicemail, and received no further attempts to contact them. When we asked why veterinary care wasn't sought--or, at a minimum, why my parents weren't notified so they could decide whether their dog should be seen--we were told the injury "did not appear to be severe enough for medical attention" and had only "occurred a couple of hours prior to checkout." This explanation was difficult to reconcile with our veterinarian's findings that the wound was already infected and that too much time had passed for stitches, despite the vet examining her less than 24 hours after the incident allegedly occurred. When we raised these concerns, management stood by their account and stated that pet owners are responsible for any veterinary expenses resulting from their dog's stay. When I asked the facility manager, Sally, about their policy for notifying owners when a dog is injured, specifically by another dog, I never received a clear answer--only a repetition of their version of events. As someone who owns my own two dogs and frequently uses boarding facilities, I understand that kennel staff are not veterinarians. I don't expect them to diagnose injuries. I do expect them to promptly notify pet owners whenever an animal is injured and allow the owner--not the kennel--to decide whether veterinary care is warranted. I also expect honesty and transparency as to when and how an incident occurred, which I do not believe we received in this instance. In my opinion, Camp Bow Wow failed to meet that basic standard of care. Based on this experience, I cannot recommend boarding your pets there.

My dog no longer lets me pet him after his boarding at Camp Bow Wow…read more He is now verbally reactive to my touch whereas we were able to spend literal hours cuddling and petting. I cannot sit next to him without him leaving to go to his bed He still loves his dog mom, but does not trust me anymore. I'm extremely disappointed.

Took my little one to get groomed We were asked to pick him…read moreup at 5 PM, and I was on time knowing that they are closed at 5 PM. Did not get the best greeting. Was told I should have picked him up when I received a call. I lived a half hour a way. When I got my little man home, he was uneven in so many places. By the way, the owner called to apologize, and I added more stars. Everyone is entitled to a bad day. Thank you for replying. Reply to your added comment : This happened on Tuesday, Dec 27th at 5 PM. Funny, you called me to apologize. Now you state that you do not know me and need the date of the grooming and will look into it? There was no offer to correct the uneven haircut that was quite expensive. I will not reply to any further comments regarding your business. Good luck. I wish you all the best.

I absolutely love these humans! My boy Yuri loves them as well. I highly recommend this business…read more They love my pet and he is always happy to go see them. I have an American Akita and he started out handsome but very particular so I can't imagine how patient they had to be to groom him. His grooming takes 3-4 hours and the hair, omg there aren't words for how much hair these dogs have. I brought my boy home once and he was itchy and I called them and without problem they re bathed him (they had tried a new shedding shampoo on him but his skin didn't like it) it was free and they got him in fast. Also I have called and they were booked out really far and I asked for the cancellation list and the next week he was in and groomed. I'll post pictures here of the different times and how great they have done. I love this business! It is also by my car wash place so while he is getting a bath I detail my car and go to Costco. Lol The pricing is perfect for me and the amount of work he requires is more than I could handle on my own and he is enormous in size. I am grateful for this business and the employees super respectful as well.

We have generally brought our dogs to ENV for grooming in the summer months when we visit SFe. It…read moretook a little longer than usual to get an appointment because of covid. Nevertheless, our dog was last groomed 6 weeks ago. When I picked up my dog, I found that they had cut her ears all the way to the leather and shaved all the hair off her ears claiming her hair was matted. It wasn't matted, she is groomed monthly and we brush her ears. More importantly, I didn't give them permission to shave my dog's ears making her look freakish. I will never go back. Odd that a groomer would do such a thing without calling first. There are other more capable groomers in Santa Fe.

After a disastrous experience (seriously, read my review) at our previous dog groomer, we tried ENV…read moreon a recommendation from someone at our doggie day care. I am SO glad I followed the recommendation. My Labradoodle and I arrived when they opened, and the gentleman at the front desk spent a lot of time with me as I described exactly what I wanted, showed him pictures, etc. I figured he would think I was crazy, but then he showed me how they keep detailed notes on each animal they groom, so they can do the exact same groom each time, or tweak it according to the owner's desires. When I picked up my buddy a few hours later, I was so thrilled to see him. He looked better than he's ever looked-----even better than the photos I'd left with them. They even took the time to carefully trim his face to show off his 2 inch eyelashes. Sweet! AND.....the price was less than Barks and Bubbles. After my last experience there, I will never go back to B&B. Everyone we came in contact with at ENV was super-friendly, from the first phone contact to pick up. From now on it is only ENV for me and my four legged furbaby.