We have been bringing our pups here for 4 years. We love the care the receive. We've used them with…read morenew puppies and the end of life with our old boy. Very compassionate care! Definitely recommend.

One star!!!!! Great experience all up to the point that I walked into the door of the clinic room…read moreto find out what I have been told prior to getting there was complete and BS. I called in and was put on hold for 10 minutes for a lady to quote me what it would cost to spayed my dog under 25 lbs. After taking all of my information and putting me on hold for 10 minutes, I was quoted $320-$420 plus the exam and blood test prior to the surgery. When I got there and went through everything and paid for the blood test and everything then I was quoted $800-$1200 on a piece of paper stating that they had made large Erin quoting me over the phone and that they had should not have done so. Hence, then who did the young lady go and speak after putting me on hold for 10 minutes to get this quote after taking all of my information. most business that is called bait and switch just to get someone in the door and take their nonrefundable deposit for an which is absolutely absurd I paid for a deposit for an appointment that was absolutely 100% misleading just to get someone in the door. either one of two things, ignorance, and very poor communication and poorly ran business or pure and simple bait and switch. I have a hard time believing that they would hire somebody so unintelligent and so misleading to quote something so wrong. I would not take your animal here, pure, and simply due to misleading and very overpriced procedures to the rest of the . Again, one star. The people were very nice.

Where to begin with this establishment? 1. The…read moreadministrative staff was nothing but courteous, professional, and helpful. 2. Dr. Allison Tewell-Merritt, was able to accommodate our last minute visit. 3. They were willing to remove the stitches from our spayed dog, even though they were not the clinic that conducted the initial procedure. 4. They were able to diagnose and prescribe medication for a ringworm infection our dog had as well. The infection is now fully healed. 5. All this was done for about $90, which is incredibly reasonable. I felt bad paying so little. My girlfriend and I had the most pleasant experience here, and it was a pleasure watching Dr. Tewell-Merrit work with our dog. For those of you complaining about these outrages charges of $150 or so, please re-home your pets. Part of being a responsible pet owner is knowing you can afford your pets medical bills. Last most of you on here with your negative reviews because of price should actually do some research and compare prices.

Took my dogs here for the first time today. The owner will respond to this saying I was rude and…read moremaybe I was because the DR. was drunk or heavily medicated. She was slurring her words leaning on the table. No one who's not sober should be working with animals.

Highly Recommend Wagging Tails Dog Daycare…read more We left our two dogs at Wagging Tails Pet Store for about five days while we were on holiday, and we couldn't be happier with the care they received. Our dogs were very well taken care of. The facility has a lawn area where the dogs can decompress, play, and enjoy some outdoor time, which we really appreciated. The boarding areas are also thoughtfully designed in different sizes to accommodate pets comfortably. Since we had two dogs together, they were placed in a larger space, which was perfect for them. The staff was incredibly friendly, welcoming, and responsive. Whenever we checked in to ask how our dogs were doing, they were quick to respond and even sent us a video update, something that gave us a lot of peace of mind while we were away. Thank you so much to the team for taking such great care of our pets. We would absolutely trust you with them again.

Cannot say enough great things about this place for boarding! Our pup can get very anxious with…read morethunderstorms and fireworks, so boarding is always a nerve wracking experience for me. 1st time we decided to go out of town after moving to the area was for new years, which meant flying and having to leave our fur baby behind. The staff went above and beyond to call us and let us know how he was doing with the fireworks and that they were keeping a close eye on him! When we came for pick up - he wasn't overly stressed or was acting different at all. He was truly cared for and loved during his stay! Ever since then, we have used Wagging Tails anytime our pup can't come with us. We will never go anywhere else! Ajax loves the Wagging Tails Crew!!

been taking our min. poodle there for over 3 months now. I highly recommend them. They do a…read morephenomenal job on our Ruby, excellent staff and service.

Never coming here again! Husband went for our 1:00 appointment. they said they didn't have time for…read morehim. They asked if they could do a partial, what's up with that????? He picked up our dog at 3:00 when they close , , I Shocked to see he was SCALPED!!! You cold see every freckle on his body!! I was disgusted!!

Employee was helpful and gentle with my dog, Coco. Coco was clean and happy. Happy with walk-in.read more

Careless employee hurt my pet…read more I had never taken my pet here so I decided to give them a try, even though I read some negative reviews. I asked them to bathe her and clip her nails, however, they also cut her fur. When I picked her up, she seemed agitated and had lots of loose fur but other than that, she seemed fine. Later that day, she didn't seem like herself. She had very low energy and I saw she was kind of limping but didn't think much of it. That evening, my son noticed she had a couple of abrasions on her chest and what looked like a puncture wound on her right leg! She was also having difficulty walking and seemed to be in pain. On the third day, she woke up with lots of swelling on that same leg which, according to her vet, was a result of the puncture wound. She picked up an infection from the wound and I picked up a $350 bill. After our visit to the vet, I stopped by the groomers again to speak with the manager and the receptionist seemed genuinely concerned. She said she'd talk to the owner to see if they'd at least pick up the Vet's bill. She called me the next day to say her boss would not take responsibility for Lexi's injury. I am outraged that sometime like this could happen and that they did not disclose it to me! I know accidents happen but this has really traumatized my dog.

We went on a walk in after we were told we we needed to get there before 10am. We arrived at…read more9:45am. At 12:30 I asked the receptionist how much more time before getting service. Her response was that she didn't know. I let her know we were going on 3 hours of waiting and that if we would have known it would take that long we would have rather rescheduled and returned at a later time. I let them know it was understandable if they were booked, but that it would be professional of them to let the customer know that. The receptionist was not too receptive of my request. Lesson learned on my behalf, schedule an appointment if you want to go there. Veterinarian did speak to us and was very professional and apologetic unlike the receptionist.

Family-run business providing thoughtful care. Friendly and professional. Costs are reasonable and…read morevery trustworthy.

Asked for updates never received a text back. When we went to pick up our girl she was covered in…read morepee and was in a small wire crate in the back room

We came from vacationing in SPI, needed a place nearby to board our 2 pups for the night, the…read moremanager & owner were very attentive & helpful! They showed us a tour of their backyard area & where our pups would be staying. Definitely would board here again. Much love from Houston,Texas!

Dr. Downey and her staff went so far above and beyond to help us on one of the hardest days…read more Saying good bye to a fur baby is incredibly difficult, Dr. Downey and her office were so kind to both my dog and myself! I cannot say thank you enough!

Dr. Gale Downey/this clinic just killed my cat, took her to get her declawed this morning,…read more05/25/2021, and the veterinarian called around 1:00 pm stating that the surgery went well and the cat was recovering as expected but when they went back, apparently my cat was left unattended while they had lunch, she was found unresponsive, did cpr but were unsuccessful. I went and pick my cat and the veterinarian did not talked to me or had the decency to apologize, instead had an old fat guy talked to me. So please beware of this place and protect your pets, for my is too late.