I rarely leave negative reviews, but other dog owners deserve to know our experience. The purpose…read moreof dog daycare is to provide exercise, socialization, and a safe outlet for a dog's energy. If your dog is young, energetic, and still learning, as most adolescent dogs are, you should know exactly how this facility handled our situation. Our Labrador Retriever attended this daycare intermittently from 5 to 11 months of age. After one isolated incident in which he reacted poorly to another dog's correction due to trying to initiate play, the manager reassured us that this was not a serious behavioral issue, that he was simply still learning to respond to cues from other dogs, and that they were happy to continue working with him. We were never told he was on probation or given any deadline for improvement. Over the next three weeks, he attended only two additional visits. During one, he was injured. The staff present that day, as well as the manager in a follow-up call, all told us that he had done nothing wrong and it was through no fault of his own. During the next visit, I monitored the cameras and watched him be removed from group play within 15 minutes of arrival and brought out only three times for about 10 minutes each over more than five hours. When I asked why, the manager said he had done nothing wrong but they were "trying to get ahead of the problem." In other words, they had already labeled him as a problem before he had done anything wrong that day. Yet when he was eventually allowed to rejoin the group, we were told he played appropriately and without incident. This is what should concern prospective clients: we were explicitly told our dog could continue attending and that they would work with him, but instead he was quietly confined for most of the day without our knowledge. Had I not checked the cameras and called to ask what was happening, I have no reason to believe we would have been told. If a facility has already decided that your dog is too much work, they should communicate that honestly rather than continue accepting your dog and effectively sidelining them. After I raised my concerns, the owner informed me that he was no longer welcome. She then suggested that our dog was responsible for the earlier incident in which he was injured--directly contradicting her own staff and manager and attempting to make him seem like the problem even when those who witnessed the event said he was not at fault. Given that there had been no prior warning that dismissal was being considered, and that this decision came immediately after I questioned how he was being treated, the timing felt retaliatory rather than the result of a thoughtful behavioral assessment. When I told her that I intended to leave an honest review describing our negative experience, she became even more defensive and stated that she would fight it back. Unfortunately, after reading prior reviews describing similarly defensive and retaliatory behavior from ownership, this response did not appear to be an isolated incident. For additional context, prospective clients may wish to read the Yelp review from the Nazareth location dated July 17, 2019, which describes similar behavior from ownership. We also had broader concerns. We encountered 2 of their employees outside of daycare and overheard them saying that they feel overwhelmed and that there are too many dogs for the available staff. Our dog was injured more than once, and in one instance staff said they could not identify which dog caused the injury despite cameras throughout the facility. These issues raise serious concerns about staffing and supervision. We were also concerned by multiple episodes of kennel cough and giardia associated with the facility, and our veterinarian specifically warned us that they had seen numerous dogs become ill after attending this facility. To their credit, we were not charged for the day he spent largely confined. If your dog is a high energy dog or puppy who requires patience and continued development, this daycare may decide that your dog is too much work. In our experience, dogs who need extra attention may be blamed, confined, and dismissed rather than appropriately supported.

Our dog loves coming here for a day of playing. We get in the door and she does not care about us…read moreanymore it's all about playing with other dogs! We also have her nails clipped while there. Reasonable prices and staff is always friendly. You can also check up on your pup via camera. Our dog won't go in the big pool but a lot of dogs love it.

I know my dogs are always taken care of when they're here. Even though I've moved an hour and a…read morehalf away I will not trust my pups anywhere else. I tried a groomer in my area and was not pleased. The Groom Room is slightly more expensive than a typical groomer but I believe you get what you pay for. Also make sure you have either cash or check to pay when picking up your dogs. Edit: I still travel an hour and a half here to have my dogs groomed. I recently had an appointment on a snowy day, ended up getting there late and they stayed open to groom my pups. I won't go anywhere else.

From the owner: Professional pet grooming with lots of love.read more

Hamm's is a groomer that also offers a self service dog wash…read more My back can no longer take bending over the bathtub with a 65lb dog, but he's also a very nervous dog so I can't take him to a groomer. This was the best option, there's a few places in the area that offer self serve, but hamm's had the best pricing model (we got the 5 wash punch card for $30). There is a lifted, deep tub, hair dryer, plenty of washclothes and towels and they supply all the washes you could need (though we brought out own due to skin sensitivity). We were shown to our own room and given a thorough but brief rundown of everything we would need. 10/10 definitely recommend.

These groomers did a fantastic job on my 5 month old puppy! He does not stay still, but somehow he…read morelooks wonderful!

We had a great experience with our fur babies! They were caring to our needs and professional I…read morewill definitely go back

They have taken care of my dad's dog Grace for a long time now. Recently, very sadly, my dad passed…read moreaway. One of my sisters is now taking care of Grace for my dad. She took Grace here because it's where my dad always took her and he spoke highly of them. They sent us their sympathy & were also saddened by the news. They were so happy to continue to take care of Grace for us that they wouldn't accept any payment during this difficult time. They are wonderful & caring! They are more than just your average groomer, they have heart! If you happen to go here because of this review, please tell them an angel, Charles Dittmar sent you!

Been going here for over 40 yrs. Personable, reasonable... you will love Lori. Recommend to all…read moremy co workers and family.

Lori does great work. My dog literally loves going to her and comes out looking fabulous.read more

Female worker tonight was extremely rude. If it wasn't for her coworker we would have left without…read morebuying anything. Won't return.

Does not know how groom a dog for its breed. We own a Portuguese Water Dog and took him to Petco in…read moreNazareth to get groomed. They completely shaved him and did not follow standards for how this breed should be cut. Please see photos below. We will not be coming here again.

Just moved to the area and set up an appointment over the phone and were quoted a price over the…read morephone but then when I showed up for the appointment, she gave me an increased price and was rude when I questioned her. In addition, as soon as I walked in I was hit with a horrible smell and could see that the room had not been cleaned in a long time. I did not stay for the appointment.

This is the only place I will take my dog for a nail trim! Amie is super calming and my dog doesn't…read moreeven flinch! I've watched her grooming and she really has a talent. Every time I stop in the dog she is working on looks totally comfortable!

Easy to schedule, and quick! Great cut, my Oreo looks so cute! Loved the fact it was only one…read moredog at a time. Thanks

From the owner: Bark At The Moon Grooming Salon is family operated with over 20 years of experience! We offer a…read moreclean and tranquil environment for your pets. Everything is done to industry standards, and with care. We are competitively priced and will beat most of your local chains in the area!

My older dog Miller was there for grooming from the manager to the checkout girl all very kind. I…read moream new to area and I highly suggest Shannon for grooming all members get a thumbs up for grooming. this store was clean and not overbooked and the store is well stocked and clean.

Amazing grooming services with friendly pet loving staff! Our dog really loves coming here and they…read morealways do should a great job!

We had our first Dock dive training to see if Flint would work. Trainer Diane was amazing. She…read moretaught me so much that I have been practicing at home. Can't wait until our next class

Our pup is a big boy, a little anxious and a lot a bit needy-but we know he's in great care at…read moreLet's Speak Dog. He's always very excited to jump in the car knowing he is going to see the staff and his 4 legged friends. The staff go out of their way to make him as loved and comfortable as possible and we are appreciative.