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    PetSmart

    2.9 (11 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    7 months ago

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    8 years ago

    Horrible customer service. The staff is very confused. Shopping should not be this difficult.

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    Ask the Community - PetSmart

    Absolute Pawfection - Groomed husky

    Absolute Pawfection

    (3 reviews)

    My Annie got butchered at her last grooming appointment. I decided to try a new groomer but along…read morewith that comes fear and trepidation. You don't want to leave your baby with just anyone. I asked all my friends with dogs, I posted on Facebook and the unanimous answer I received was to go to Shelbie at Absolute Pawfection. I made the appointment and showed up promptly for Annie's grooming. Shelbie could not have been better. She did a fabulous job. Before the appointment she had sent out a text message saying customers needed to allow four hours for services but she was finished with Anne in just over an hour. Annie looked adorable, too. Her tail was wagging and she was as happy with her experience as I was. Absolute Pawfection is located in a stand-alone building and it's a sizeable place. Shelbie has basically turned two separate stores into one big grooming facility. There is plenty of parking and the business is easy to access. I got there around 7:45 am and the place was buzzing with activity. The inside is nicely decorated with lovely paintings of animals. There is a gorgeous cat, Chores, who served as the greeter. Chores made me smile. The price was very reasonable. I have paid more for worse service elsewhere. I liked the way Shelbie and Mandi were with the animals. Annie was not nervous or afraid at all. There was just a great vibe about this establishment. I was so pleased I made a repeat appointment. Highly recommended! Woof Woof (from Annie).

    Love. Love. Love. I adopted a husky that was found outside covered in RAW SEWAGE. I had no idea…read morewhat to do, and the closest grooming appointment I could find elsewhere was days away. I left a desperate voicemail with Absolute Pawfection with a plead for help, and they called me back at 8:30pm (way past closing time when they shouldn't have to help anyone) and told me that after his veterinary appointment in the morning, I should call her and she would just work him in. I almost cried, he smelled so bad. I walked him in, and he was met with open arms (and two adorable cats in the window). They got him worked in in less than two hours and he was so fluffy and smelled like flowers. He was also so happy when I picked him up, not stressed at all. They did not have to work in a filthy new client husky last minute, but they did. I can't recommend enough. I will only be going here from now on.

    Lawrence Veterinary Hospital - Our reception area for clients and their pets

    Lawrence Veterinary Hospital

    (23 reviews)

    10+ years of good service but today not happy I was running late even called to say running late…read morestep in about 12 minutes late and still they would not see my pet. Service has gone down hill and they are not going to accommodate you without letting you know it is inconvenient. The care is good and the Vets are good -no issue there.

    My first red flag should've been the fact that they had open availability when no other vet in town…read moredid but I was rushing to get my dog updated on her shots and a badly needed nail trim. The woman who took care of our pup was less than personable, the tone almost condescending through the phone and during the appointment although that wasn't the issue as I understand that some people are just like that whether they are at work or in their personal life. One of the first things this woman blurted out to 2 young kids in their 20's was "I can see some buildup on her teeth so she'll need a cleaning. That runs around $600 for anesthesia" and a list of other things in a teeth cleaning I cannot remember at this time. My dog is only three years old it's not like she's old with a huge amount of tartar buildup. There was no "I recommend this chew" or "try brushing with this toothpaste" and this was on top of the $300 some bill for her shots and other extra things that she was recommending that day. My pup requires care and i understand that will cost money but to hit us with a total of $900 in expenses in the first 5-10 minutes of our appointment left a bad taste in our mouth. I'm reading other reviews that sound like I am not the first person to feel as if they are just trying to get as much money as they can out of their patients. I canceled my next scheduled appointment and will be going elsewhere from now on.

    Woof's Play & Stay

    Woof's Play & Stay

    (10 reviews)

    I brought our female schnauzer in to be groomed. Stated not to shave her and to keep eyebrows, and…read morebeard just trim(schnauzer cut) and to be sure to trim her nails. Repeated again and gal said to have a schnauzer cut. I agreed. I came to pick up Sugar, paid and included a cash tip for groomer. Then they brought out our dog completely shaved. NO BEARD, NO EYEBROWS. Of course gal I had dropped off with was not there, groomer was gone for the day. I expressed my disappointment and did not even get a (I'am sorry). What can we do about this?

    Who let the dogs out? I did! I let my puppy out and took her to Woof's. WOW. What a great place!…read more I was nervous at first because trusting my baby to strangers was a big step for me. After the first trial visit, though, Annie the Havi, was joyful to go back. I love that I can watch her on video and know what she is doing every minute. They have a well-maintained, clean and sanitary facility. The staff has been especially nice and helpful. Because of COVID, they come to my car to pick up Annie. She is sooo happy to see them and she flies into their arms. I can tell she loves coming to Woof's. They give me a report and send me photos so I can watch her progress. I think they truly love the dogs that come to Woof's. The building is easily accessible and there are plenty of parking spaces. I could not be happier with Woof's. The prices for services are great, too. Hope to be coming here for a long time.

    Petco

    Petco

    (17 reviews)

    Love Petco! I used to dislike this store. The staff was not interested in me as a customer. I just…read moregot a blah feeling about this store. Over the years, though, they have evolved into a store that truly cares about you and your pets. When I go to this store, they know me by name. That alone makes a world of difference. They carry only the best products and I love their Vital Care reward program. I get coupons every month and it helps. I have two small dogs. I get them groomed here and have complete faith and trust in their groomers. They even reminded me that one dog was due her rabies vaccination. The staff has been super friendly and helpful. One night I got to the register and had forgotten to put my wallet in my purse when I changed purses. I had no way to pay for my grooming. They helped me figure out a low-stress solution. I could not be more grateful and happy. They always call my dogs by name and remember them. The prices are reasonable and the services exceptional. This store is easy access, too. It's easy to navigate and you can park close to the store. This is a smallish store but they always have a good stock of items. No empty shelves or outdated products. It is big enough, though, to have a dog training center in the center part of the store. I've used their buy online and pick up in store option several times. Could not be easier. They've always had my purchases in stock and ready for my pickup. Great store, great price but, more importantly, great people.

    Got some fish here and left my container - came back two weeks later to get some more fish and the…read moregentlemen at the front remembered me and offered my container back! I also had a fish die after purchasing and I was able to exchange it no problem

    PetSmart - groomer - Updated May 2026

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