My wife and I boarded our two Maltese dogs here from May 31 to June 7, 2026…read more Unfortunately, our experience was extremely disappointing. We left 16 packets of Cesar wet dog food along with both written and verbal instructions that each dog was to receive one packet per day. We provided 2 packets for immediate feeding and 14 additional packets for the rest of the stay. When we picked up our dogs, we were given 11 packets back. That means only 5 packets were used during an 8-day stay, despite our clear feeding instructions. We were also given back 100% of the dog treats we had left for them. In addition, we provided enough heart medication for our female dog, who has a heart murmur, to cover the entire boarding period. The night before pickup, we received a call stating they had run out of her medication. However, when we picked up our dogs, we were given 4 pills back. This raises serious concerns about whether her medication was administered properly and consistently. My wife called to discuss these issues with management and spoke with Wynona. Rather than addressing our concerns, she felt talked over and dismissed. For nearly $600 in boarding fees, we expected our dogs' feeding and medication instructions to be followed carefully. Instead, the response we received felt indifferent and lacked accountability. It's especially disappointing because we've had positive experiences here in the past. The groomers do a great job, but we've also experienced delays in being notified when grooming appointments were complete, sometimes waiting hours before receiving a pickup call. Based on this experience, we will not be returning for boarding services, and we are considering other options for grooming as well. I will also be contacting corporate regarding these concerns.

I brought our female schnauzer in to be groomed. Stated not to shave her and to keep eyebrows, and…read morebeard just trim(schnauzer cut) and to be sure to trim her nails. Repeated again and gal said to have a schnauzer cut. I agreed. I came to pick up Sugar, paid and included a cash tip for groomer. Then they brought out our dog completely shaved. NO BEARD, NO EYEBROWS. Of course gal I had dropped off with was not there, groomer was gone for the day. I expressed my disappointment and did not even get a (I'am sorry). What can we do about this?

They are amazing. My little dog loves this place. She is 13 years old. I rescued her in 2023 from a…read morehoarding place. She is very attached to me. I was worried that she would think that I was abandoning her but nope she really loves this place. She looks forward to coming and she always looks forward to seeing me. I wouldn't take her anywhere else. These people are wonderful.

If it were were possible to select 10 STARS I would do so! Our sweet girl, ABBY, has been a visitor…read moreto this location since it opened. The staff has taken great care to place her with other "senior" pups and welcomes her by name and treats her kindly and gently. We recently had a "personal" health ... scare and they were so kind as to offer to care for her in ways beyond our expectations! All members of the staff know her by name and greet her when she arrives. They expect her to follow routine dog "etiquette" such as "sit/wait before exiting a door, etc. We are SO GRATEFUL for this excellent facility in Lawrence available to care for our aging "pup!"

Don't get Sarah as a groomer. Totally unprofessional. Called at 12:40 (while I'm sitting in the car…read moreto run my dog to a 1:30 appointment) to say that she was sick and going home. I don't believe it for a minute. I took half a day off work to take my dog in for this appointment. Is PetSmart going to reimburse me for my half day work ($250)?

The fish and cat toy we got were cheapy!! the dog treat we got for our little doggo was just…read moreperfect for that pooch. Overall recommend and had a great experience! ‍‍

Love Petco! I used to dislike this store. The staff was not interested in me as a customer. I just…read moregot a blah feeling about this store. Over the years, though, they have evolved into a store that truly cares about you and your pets. When I go to this store, they know me by name. That alone makes a world of difference. They carry only the best products and I love their Vital Care reward program. I get coupons every month and it helps. I have two small dogs. I get them groomed here and have complete faith and trust in their groomers. They even reminded me that one dog was due her rabies vaccination. The staff has been super friendly and helpful. One night I got to the register and had forgotten to put my wallet in my purse when I changed purses. I had no way to pay for my grooming. They helped me figure out a low-stress solution. I could not be more grateful and happy. They always call my dogs by name and remember them. The prices are reasonable and the services exceptional. This store is easy access, too. It's easy to navigate and you can park close to the store. This is a smallish store but they always have a good stock of items. No empty shelves or outdated products. It is big enough, though, to have a dog training center in the center part of the store. I've used their buy online and pick up in store option several times. Could not be easier. They've always had my purchases in stock and ready for my pickup. Great store, great price but, more importantly, great people.

Got some fish here and left my container - came back two weeks later to get some more fish and the…read moregentlemen at the front remembered me and offered my container back! I also had a fish die after purchasing and I was able to exchange it no problem

We took our mini doodle to Puppy 1 and are currently going through Puppy 2. The training center is…read moreHUGE, the trainers are very knowledgeable and kind and our overall experience was great!

The owners of this establishment appear to be extremely childish and aggressive. I forgot to pay…read morethe training fee (my bad), and received this email from one of the owners threatening to slander my name across Lawrence. As a business owner, especially a small business owner as she describes herself I would imagine her to have more professionalism. Clearly that is not the case and i discourage all from using Wagmore services. I have been a valuable customer for many months and a small incident such as this should never be dealt with in this manner. Please reconsider taking your precious pups to people who can use such violent words!!

I am so glad I found Melissa! I am new to the area and needed to board my golden retriever over…read moreThanksgiving. She was responsive to my last-minute request and happy to meet with me beforehand so I could introduce her to my dog. It was really nice knowing that my dog was staying at someone's home rather than a kennel, and it put me at ease to see how much fun she was having at the dog park and in the backyard when I saw the pictures she posted. My dog came back tired and happy. I couldn't have asked for more. I will definitely board my dog with Melissa next time I'm out of town!

Melissa is the best ever. I have not had a puppy in over 13 years and I knew I needed help. She…read moreworked with Vega so well. She did more in 2 weeks than I could have done in months. She is so kind to send you updates. She also watches their health very closely. Vega started to show signs of a hotspot and she immediately notified me and helped me get the proper care for him. I got back a puppy that was potty trained!!!!!! No accidents since he has been home. He also know Sit, Come, Down. We are working more on the leash. I had a surprise work trip this week. She was able to take Vega for those days and help me with keeping the leash training going. She is so accommodating and knowledgeable. This is the best investment I could have made!!! If I could give 10 stars, I would.

Mike at K.I.S.S. Dog training has made a monumental impact not only on our Australian Cattle Dog,…read moreBernie, but our whole family. We started out as a complex case due to Bernie's reactivity towards other people, a variety of objects (mainly those with wheels), hyperactivity, etc. We learned how to keep Bernie under his threshold so he gets to practice good behavior as much as possible. We went through his Babies Don't Bark course and Bernie is now the best older brother to my one month old! I never would have imagined Bernie would be walking next to a stroller or staying calm by lying off to the side when people/dogs pass by but sure enough he's doing it...still with lots of cheese to motivate him :-) Mike helped us get anxiety meds started, which has made a big difference, and has normalized wearing a muzzle! I won't sugar coat the amount of work and patience it takes to keep up on training but it's been worth it. Mike is so responsive in emails (within hours of asking a question) and has lots of YouTube videos and books to help owners. Training a dog is a life long experience! Last year I felt overwhelmed but now I have a better understanding of how to help Bernie in different situations so I feel in control. Special shout-out to Angela for being so helpful with scheduling! Thank you!!

Mike really is a great trainer! He has worked with my dog over the years and can get her to do…read morejust about anything on the first try! I really appreciate all that he has done for me and my pup. He has made the training process much easier than I thought it would be, and he makes it much more fun too. I really enjoy having him come to the house to work with us, and he really has taught us so much. I recommend him to all my pet parent friends too! Thanks Mike!

I am fully satisfied with both the training and the Trainer. The trainer was here for as long as 2…read morehours and didn't look at his watch either. Every soft hearted person her accusing the collar of being abuse is out of their mind and naive. You know the trainers that board your dog for two weeks and the come back different? Well, they don't want you to see what they do, including a training collar and then require more training if the dog is extremely stubborn. My wife was worried about the collar. The first thing the trainer did when he pulled out the collar - I said, OK my wife is worried that this will scare and damage the dog. I said, put the thing on high and shock me. He did. it is the same thing I do to myself with the Power Dot, an amazing TENS unit to help sore muscles. My wife also uses it. I then had him do it to her. She understood that lightning bolts are not coming out of it. The problem is that dogs don't speak english and live on instinct. They are like young children that unless you can ncommunicate a negative response to their behavior and give them the proper direction, they grow up to be animals. For all the Caesar Milan fans out there ( of which I am one )- He does not teach dogs obedience. He is a 'dog psychologist who us flooding'. This is now frowned upon in the psychiatric community as abusive. Yet it is the only way to get someone to master their fears. After 6 weeks, the effort of my dog and our learning the basic commands which are simplified, is absolutely amazing. I wish I had learned this method on my GSD. He was a good natured Dog but his negative reactivity was a problem sometimes. My Bluetick Coonhound, my second one, is a rescue. No one wanted her because of her high energy and seeming food aggression due to living starved for several months. All is well and unless you speak DOG and they fear and respect and love you enough to listen to you when they begin to do what they want to do, you need training. It passed my WIFE test. That is enough said. She is an animal lover to the extreme in the sense she couldnt bear to hurt an animal. One thing, there are like 6 trainers. Unless you are working with the owner, you need to speak to your actual trainer.

Tom, You are so…read moreeager to get reviews.... Yet do not return conversations and phone calls from your PAYING customers. Two times paid at that. DOES THIS LOOK like 5 stars to you? This happened to BOTH my SHOW dogs that costs nearly $10,000. When I expressed my concern before enrolling in this "training" I was guaranteed it wouldn't happen. My dogs would not be harmed. "No injury or damage to the dogs, it's like a tens unit." In my house, Our dogs are family and we do not tolerate any type or abuse or neglect. I want my money back in full by 5 pm 12/16/2022 or you will be hearing from My attorney, I will be seeing you in court and I will be filing With the BBB. This will be including all the other items I was forced to purchase AFTER paying You in full. Ya know, to complete your Torture training. This is a joke and you are not an animal lover only an animal ABUSER. We would never allow the third session, so this work is far from finished. immediately removed the collars for good. Had to rush to the vet. Tom showed no remorse or concern for my dogs. Tom should be ashamed of himself. BUYER BEWARE.